Ford 2020 Explorer Police Interceptor Utility Instructions

: September 6, 2024
: Ford

Table of Contents

Ford 2020 Explorer Police Interceptor Utility
Product Information
Product Usage Instructions
AFFECTED VEHICLES
SERVICE ACTION
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Ford 2020 Explorer Police Interceptor Utility

Product Information

Specifications

Vehicle Model: Explorer Police Interceptor Utility
Model Year: 2020-2022
Assembly Plant: Chicago Plant / Chicago SHO Center
Build Dates: November 10, 2018 through September 1, 2022
Total Affected Vehicles: 85,102

Product Usage Instructions

Safety Recall Information
In all affected vehicles, the engine may fail, leading to the release of engine oil and/or fuel vapor into the under-hood environment. This can pose a fire hazard due to potential accumulation near ignition sources.

Service Action
Do not demonstrate or deliver any new in-stock vehicles involved in this safety recall. Await the complete Dealer Bulletin expected in the 2nd quarter of 2025 for software and repair instructions.

For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.

Customer Notification

Owners will be informed via first-class mail once repair instructions and software are available to dealers.

Note: Federal law mandates completion of this recall service before delivering a new vehicle to the buyer or lessee.

FAQ

Q: What should I do if I own an affected vehicle?
A: Await notification from the manufacturer regarding repair instructions and software availability. Do not attempt to deliver the vehicle until the necessary repairs have been completed.

Q: How can I ensure compliance with the safety recall?
A: Dealers should refrain from opening a Repair Order (RO) until a full dealer bulletin is issued to avoid warranty rejections.

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Advance Notice – Safety Recall 24S52
Certain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles
Engine Block Breaches

AFFECTED VEHICLES

Vehicle	Model Year	Assembly Plant	Build Dates
Explorer Police Interceptor Utility	2020-2022	Chicago Plant	November 10,

2018 through September 1, 2022
Explorer Police Interceptor Utility| 2021-2022| Chicago SHO Center| September 14, 2020 through September 1,

2022

US population of affected vehicles: 85,102. Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS SAFETY RECALL

In all of the affected vehicles, the engine could fail and release engine oil and/or fuel vapor into the under-hood environment. If this occurs, fuel or vapor may migrate to and/or accumulate near ignition sources increasing the risk of fire.

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the 2nd quarter 2025 when it is anticipated that software and repair instructions will be available to support this safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and software have been provided to dealers.

PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Customer Service Division