SUB-ZERO BI-42SD 42 Inch Classic Refrigeration User Guide

SUB-ZERO BI-42SD 42 Inch Classic Refrigeration

Specifications

• Model: Classic Refrigeration
• Features: Electronic Controls, Storage, Operation
• Dimensions: Refer to guide, dimensions in parentheses are millimeters
• Warranty: Refer to Sub-Zero Warranty section

Product Usage Instructions

Storage
Utilize the provided storage options efficiently:

• Utilize the Freshness Cards to maintain optimal food freshness.
• Organize items in the door shelves, dairy compartments, and refrigerator storage drawers.
• Store items in the high-humidity crisper drawer for extended freshness.
• Store frozen goods in the freezer baskets and ice containers.

Operation
Operate the refrigerator effectively:

• Use the electronic control panel to manage features such as interior lighting, ice maker, air purification, and alarm settings.
• Activate the max ice feature for increased ice production when needed.
• Ensure the unit is powered on for normal operation.

Cleaning and Maintenance
Maintain your Classic Refrigeration with these tips:

• Regularly clean glass shelves, door shelves, and storage drawers with a mild detergent solution.
• Clean the air purification and water filtration systems behind the grille periodically.
• Check and replace water filters as recommended for optimal performance.

Customer Care
The model and serial number are printed on the enclosed product registration card. Both numbers are also listed on the product rating plate. Refer to page 3 for rating plate location. For warranty purposes, you will also need the date of installation and name of your authorized Sub-Zero dealer. Record this information below for future reference.

SERVICE INFORMATION

• Model Number
• Serial Number
• Date of Installation
• Certified Service Name
• Certified Service Number
• Authorized Dealer

Dealer Number
If your product ever needs attention, be sure to use a Sub-Zero Factory Certified Service provider recommended by our Customer Care Center, or select one from our list of providers available at subzero.com/locator. All Factory Certified Service providers are carefully selected and thoroughly trained by us.

Important Note
To ensure this product is installed and operated as safely and efficiently as possible, take note of the following types of highlighted information throughout this guide:

• IMPORTANT NOTE highlights information that is especially important.
• CAUTION indicates a situation where minor injury or product damage may occur if instructions are not followed.
• WARNING states a hazard that may cause serious injury or death if precautions are not followed.
• IMPORTANT NOTE : Throughout this guide, dimensions in parentheses are millimeters unless otherwise specified.

Classic Features

FEATURES

1. Product Rating Plate
2. Electronic Control Panel and Display
3. Freshness Cards
4. Door Shelves
5. Dairy Compartment
6. Refrigerator Storage Drawers
7. High-Humidity Crisper Drawer
8. Glass Shelves
9. Freezer Baskets
10. Ice Container
11. Air Purification System
12. Water Filtration System (behind grille)
13. Automatic Ice Maker
14. Ice and Water Dispenser (dispenser models)
15. Condenser (behind grille)

Control Panel

FUNCTION

• LIGHTS Turns the interior accent lighting on or off for glass door models.
• ICE MAKER Turns power to the ice maker on or off. Use to disable the ice maker during extended vacations.
• MAX ICE Activates or deactivates the max ice feature which increases ice production 30% for a 24-hour period.
• COLDER WARMER Adjusts the temperature in one-degree increments.  Combination units have separate temperature controls for the refrigerator and freezer. Temperatures are preset at 38°F (3°C) and 0°F (-18°C).
• PURE AIR Activates or deactivates the air purification system.
• ALARM Activates or deactivates the door alarm. A chime indicates the door has been left ajar for more than 60 seconds.
• POWER Turns the unit on or off. When the power is off, “OFF” appears in the control panel display. Turning the power off at the control panel eliminates the need to unplug or turn the power off at the circuit breaker during service or extended vacations.

Display

INDICATOR

• Illuminates or flashes when the electronic control system detects a temperature or ice maker problem, or if the condenser needs to be cleaned.
• Illuminates when the air purification system is activated, and flashes when the cartridge needs to be replaced. After the cartridge has been replaced, touch and hold PURE AIR on the control panel for 5 seconds to reset.
• Illuminates when the water filter needs to be replaced.
• Illuminates when the ice maker system is activated.
• Illuminates when the max ice feature is activated.
• Illuminates when the door alarm is activated.
• Illuminates when the accent lighting is activated for glass door models.

Control panel and display (model BI-30UG shown)

STORAGE

Keeping Food At Its Best: DUAL REFRIGERATION®
This Sub-Zero features a unique Dual Refrigeration® system to keep food fresher longer. With the Sub-Zero Dual Refrigeration® system, individual refrigerator and freezer systems have been designed to maintain accurate, consistent temperatures and proper humidity levels for longer food life expectancy. Dual Refrigeration ® eliminates transfer of fresh food odors to frozen food and ice and does not freeze the moisture out of the air in the fresh food section. For handy tips and information on how to maximize food freshness, refer to the freshness cards stored in the refrigerator.

Refrigerator Storage: DOOR SHELVES
To remove a door shelf or the dairy compartment, lift from the bottom and slide out. To reinstall, place in the desired position and slide the shelf down onto the guides. Refer to the illustration below.

IMPORTANT NOTE : If the door opening is limited to 90°, door shelves may need to be removed before removing a storage drawer or glass shelf.

Refrigerator Storage: STORAGE DRAWERS
To remove a storage drawer, pull forward until the drawer stops. Lift the front of the drawer slightly, then pull forward. Refer to the illustration below. For French door models, the drawer slides may need to be pushed back manually to provide sufficient clearance for removal. To reinstall, push the drawer slides in. Align the drawer with the slides and push back until it stops. Press down on the front of the drawer to engage the slides.

GLASS SHELVES
To remove or adjust a glass shelf, tilt up, then lift up and out. To reposition, insert the shelf in the tracks along the back wall, then lower the front until it locks into position. Refer to the illustration below.

IMPORTANT NOTE : Use care when handling glass shelves to prevent breakage or scratching the interior.

CAUTION
Glass shelves should warm to room temperature before immersing in warm water.

Freezer Storage: FREEZER BASKETS
BI‑36F and side-by-side models: To remove, pull forward until the basket stops. Pull the two metal clips located behind the bottom two corners of the basket forward, then lift up and out. Refer to the illustration below. To reinstall, push the drawer slides in. Align the basket with the slides and push back until it stops. Press down on the front of the basket to engage the slides.

IMPORTANT NOTE: For models BI-36S, BI-42S, BI-42SID, and BI-42SD, to remove, the freezer basket must be raised and pulled through the opening in the door liner after disengaging.

Over-and-under models: To remove the upper and lower freezer baskets, lift up and out. Refer to the illustration below. To reinstall, insert the lower basket into the four corner retainers. Position the upper basket onto the side rails and slide back until it clicks.

ICE CONTAINER
BI‑36F and over-and-under models: To remove, pull the container forward until it stops, then lift out.

• Side-by-side models: To remove, pull the container forward until it stops, then lift to clear the carrier assembly along the back. Pull forward and out. Refer to the illustration below.
• Dispenser models: To remove, pull the container out partially, then rotate and pull out. Refer to the illustration below.

OPERATION

Air Purification System

• The advanced air purification system of Sub-Zero Classic models reduces bacteria, odors, and ethylene gas, which causes premature ripening in fruits and vegetables. The air purification cartridge has been factory installed and is located inside the refrigerator, on the back wall.
• To initiate air purification, touch PURE AIR on the control panel.
• The cartridge will last approximately one year. The indicator will flash in the control panel display when the cartridge needs to be replaced.
• Replacement Sub-Zero air purification cartridges can be ordered online at subzero.com/store. For questions, contact Sub-Zero Customer Care at 800-222-7820.

CAUTION: The air purification system complies with applicable Federal requirements regarding incidental exposure to ultraviolet light. Lamp contains mercury. Manage in accordance with disposal laws. Visit earth911.com or call 800-222-7820.

AIR PURIFICATION CARTRIDGE REPLACEMENT

1. To access the air purification cartridge, grasp the outside cover from the bottom and rotate upward. Refer to the illustration below.
2. Grasp the black cover from the top and rotate downward. The cartridge will pop out and can be removed.
3. Remove the new cartridge from packaging and insert with the connector pointing downward.
4. Once in position, close the black cover. Then rotate the outside cover downward until it closes against the back wall.
5. Once the cartridge has been replaced, touch and hold PURE AIR on the control panel for five seconds to reset. The indicator will appear in the control panel display but not flash.

Water Filtration System
The water filtration system of Sub-Zero Classic models supplies filtered water to the ice maker and water dispenser (dispenser models) to produce great- tasting water and ice.

IMPORTANT NOTE : When using the water filtration system for the first time and after filter replacement, it is necessary to clear any air from the system and allow the filter to assist in cleaning the water lines. For non- dispenser models, discard the first two full containers of ice. For dispenser models, dispense several glasses of water for a period of two minutes.

If the water filtration system will not be used, it can be placed in water filter bypass mode by removing the filter. The filter is rated for 750 gallons (2839 L) or one year, whichever comes first. The indicator will illuminate in the control panel display when the filter needs to be replaced. Replacement Sub-Zero water filters can be ordered online at subzero.com/store. For questions, contact Sub-Zero Customer Care at 800-222-7820.

WATER FILTER REPLACEMENT

1. To access the water filter, pull out on the bottom edge of the grille assembly and rotate upward.
2. To remove the old filter, rotate counterclockwise one-quarter turn, then pull out. Refer to the illustration below. It is normal for a small amount of water to drip when the filter is removed. It should be wiped up with a paper towel or cloth.
3. Remove the new filter from the packaging and remove the plastic cap.
4. Insert the new filter into the manifold and turn clockwise.
5. Once the new filter has been installed, press and hold the water filter reset button for five seconds to reset.

Refer to the illustration below.

Ice Maker Operation
To initiate ice production, touch ICE MAKER on the control panel. After initial start-up, discard the first few batches of ice. The ice may contain impurities from new plumbing connections. The ice maker will cycle every two hours. If ice is not used regularly it may fuse together. To avoid, discard ice and allow ice maker to replenish.

Sabbath
This appliance is certified by Star-K to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org. To initiate Sabbath mode, while the unit is on, touch POWER on the control panel. “OFF” appears in the control panel display. Touch and hold POWER for 10 seconds until “SAb” appears in the display indicating Sabbath mode has been initiated. Lights, ice maker, door alarm, and dispenser (if applicable) will be disabled. To return to normal operating conditions, touch POWER.

Ice and Water Dispenser

• The first time the water dispenser is used, purge the water system and storage tank for three minutes. This will clear any air in the system, along with impurities from new plumbing connections.
• Initially, for water to dispense properly, press and hold WATER or the water dispenser button until water flows from the dispenser. It may need to be pressed for 60 seconds for water to fill the internal reservoir tank.
• The chilled water reservoir tank holds approximately 40 oz (1.2 L) of filtered water. It may take several hours to chill the water to refrigerator temperature during the original fill and after a large amount of water is dispensed.

CAUTION: Limit continuous ice and water dispenser operation to seven minutes or less.

Ice and Water Dispenser: INTERNAL DISPENSER
For models BI-42SID and BI-48SID, the internal ice and water dispenser is designed to accommodate a 16-oz (.5 L) pint glass. Larger containers may be used but may compro-mise the effectiveness of the dispenser. Drops of water may collect in the removable water grille located directly below the dispenser. Refer to the illustration below.

FUNCTION

• ICE Press and hold to dispense ice.
• WATER Press and hold to dispense water.

For models with an internal water only dispenser, the dispenser is located inside the refrigerator on the left wall. Press a glass against the dispenser to activate water flow. Water flow will stop when the glass is pulled away. Refer to the illustration below.

EXTERNAL DISPENSER
Drops of water may collect in the removable water grille. This is not a drain. Do not pour water into the water grille. For large quantities of ice, a bulk ice dispenser is located inside the refrigerator. Refer to the illustrations below.

FUNCTION

• LIGHT Press to cycle through lighting options; lights off, lights on, and control panel lights only.
• ICE Press and hold to dispense ice.
• WATER Press and hold to dispense water.
• LOCK Press and hold for 3 seconds to activate or deactivate the dispenser lock. The lock indicator will be illuminated when the dispenser is locked.
• BULK ICE Press and hold to dispense large quantities of ice.

CARE RECOMMENDATIONS

Cleaning: CONDENSER CLEANING
CAUTION
Before cleaning the condenser, turn the power off at the control panel. Wear gloves to avoid injury from sharp condenser fins. The condenser is located behind the flip-up grille. To access, pull out on the bottom edge of the grille and rotate upward. Use a soft bristle brush and vacuum to remove dust and lint from the condenser. Clean the condenser every three to six months. Refer to the illustration below.

IMPORTANT NOTE : To avoid damaging the condenser fins, vacuum in the direction of the fins.

CAUTION
Failure to clean the condenser could result in temperature loss, mechanical failure, or damage.

VACATIONS
For extended vacations, turn the power off at the control panel. Empty the unit and block doors open slightly to let fresh air in and keep the interior dry. The water filter should be replaced before start-up.

TECHNICAL DATA

Sub-Zero Water Filtration System Data
IMPORTANT NOTICE: Read this Performance Data Sheet carefully and compare the capabilities of this unit with your actual water treatment needs.

It is recommended that, before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs. System tested and certified by NSF International against NSF/ANSI Standards 42 and 53 for the reduction of substances listed below.

The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.

APPLICATION GUIDELINES / WATER SUPPLY PARAMETERS

• Capacity: certified for up to 750 gallons (2,839 L); up to twelve months
• Service Flow: 0.78 gpm (2.95 Lpm)
• Water Supply: potable water
• Water Pressure: 35–120 psi (2.8–8.2 bar)
• Water Temperature: 40°F–100°F (5°C–40°C)

SPECIAL NOTES

• Replacement Sub-Zero water filter cartridges can be ordered online at subzero.com/store, or contact customer care at 800-222-7820.
• It is recommended that the filter cartridge be replaced when the indicator is displayed, if there is a noticeable pressure drop, the ice cubes become hollow, or every 12 months, whichever comes first. Replacement filter pricing information can be found at subzero.com/store.
• This filter must be installed, operated, maintained, and replaced as required for the product to perform as advertised.
• Note that while the testing was performed under standard laboratory conditions, actual performance may vary. The contaminants or other substances removed or reduced by this water treatment system are not necessarily in your water.

Manufactured for: Sub-Zero, Inc., P.O. Box 44848, Madison, WI 53744, 800-222-7820

Troubleshooting

SERVICE INDICATOR

• Indicator illuminated: Touch POWER to turn the unit off. Verify the condenser area is clean. Touch POWER to turn the unit on. If the indicator is still illuminated, call Sub‑Zero Customer Care at 800-222-7820.
• Indicator flashing: Contact Sub-Zero Factory Certified Service.
• Indicator flashing with chime : Contact Sub-Zero Factory Certified Service.
• Indicator flashing : Replace the air purification cartridge. Also, replace the cartridge if there is an odor inside the unit.
• Indicator flashing: Replace the water filter. Also, replace the filter if the ice tastes bad discolored, ice cubes are small, or if the water flow from the dispenser is slow.
• Indicator flashing with chime: The door has been left ajar for more than 60 seconds. Close the door.

UNIT OPERATION

• No lights or cooling.
  • Verify power is on.
  • Verify electrical power to the unit and the home circuit breaker is on.
• No lights in the refrigerator or freezer.
  • The door/drawer may have been left ajar which has disabled lights to eliminate excess heat. If the lights are out, close the door/drawer for one hour. If the lights are still out, contact Sub-Zero Factory Certified Service.
  • LED interior lighting must be replaced by Sub-Zero Factory Certified Service.
• Frost, condensation, or ice build up inside the unit.
  • Verify the condenser is clean.
  • Verify the door is closing properly.
  • Verify the door has not been left ajar.
  • Verify the door gasket does not have rips or tears. If it does, contact Sub-Zero Factory Certified Service.
  • If icing is heavy, turn the unit off and use a hair dryer to melt the ice. The hair dryer should be set on low and kept moving at all times. Once the ice has melted, wipe up any water with a cloth or paper towel.
• In high temperatures, the unit runs excessively or gives off too much heat.
  • Verify the condenser is clean.
  • Verify the door is closing properly.
  • Verify the door has not been left ajar.
  • Increased ambient temperatures may cause the compressors to run longer.
  • If the temperature display shows 38° and 0° but is not cooling, the unit may be in showroom mode. Contact Sub-Zero Customer Care at 800-222-7820.

ICE PRODUCTION

• No ice.

  • Verify the indicator appears in the control panel display.
  • Verify the ice maker has been on for at least 24 hours.
  • Verify the freezer temperature is near 0°F.
  • Verify the ice container is properly installed.
  • Verify the ice maker arm is in the down position.
  • Verify water is being supplied to the unit.
  • Verify the water filter has been replaced within the last 12 months and is installed properly.
  • Verify the water filter has been removed if a reverse osmosis filtration system is being used.
  • Verify the indicator is not flashing. If it is flashing, touch MAX ICE and ICE MAKER on the control panel simultaneously.

• Blue or green ice.

  • Possible copper supply line corrosion. Contact a plumber to clean or replace it it.

• Black flecks in the cubes.

  • Stop use and contact Sub-Zero Factory Certified Service.

• Bad taste.

  • Defrost the freezer and clean it with soap and water.
    Place coffee grounds or charcoal briquettes in the freezer to absorb odor.

• Hollow cubes.

  • Clean the condenser. Contact Sub-Zero Factory Certified Service if unresolved.

ODOR

• The unit should be cleaned before using for the first time. This will clear any odors that may have been trapped during shipping.
• Replace the air purification cartridge.
• Clean the unit and shelving thoroughly.
• Uncovered food could create an odor that may require cleaning.
• Remove and clean the drain pan located behind the kickplate, and reinstall.

SERVICE

• Maintain the quality built into your product by contacting Sub‑Zero Factory Certified Service. For the name of the nearest Sub‑Zero Factory Certified Service, check the Support and Service section of our website, subzero.com, or call Sub‑Zero Customer Care at 800-222-7820.
• When contacting the service, you will need the model and serial number of your unit. Both numbers are listed on the product rating plate. Refer to page 3 for the rating plate location.
• For warranty purposes, you will also need the date of installation andthe name of your authorized Sub-Zero dealer. This information should be recorded on page 2 of this guide.

Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf & Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries. All other trademarks are the property of their respective owners in the United States and other countries.

Sub-Zero Residential Limited Warranty

FOR RESIDENTIAL USE

• **FULL TWO YEAR WARRANTY***
  For two years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory-certified service unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

• FULL FIVE-YEAR SEALED SYSTEM WARRANTY
  For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, these parts that prove to be defective in materials workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory-certified service unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

• LIMITED TWELVE-YEAR SEALED SYSTEM WARRANTY
  For twelve years from the date of original installation, Sub-Zero will repair or replace the following parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. If the owner uses Sub-Zero factory-certified service, the service provider will repair or replace these parts with the owner paying for all other costs, including labor. If the owner uses a non-certified service, the owner must contact Sub-Zero, Inc. (using the information below) to receive repaired or replacement parts. Sub-Zero will not reimburse the owner for parts purchased from non-certified services or other sources.

• TERMS APPLICABLE TO EACH WARRANTY
  The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia, or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident, or improper use, maintenance, installation, service, or repair.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB- ZERO, INC. WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state. To receive parts and/or service and the name of Sub-Zero factory certified service nearest you, contact Sub- Zero, Inc., P.O. Box 44848, Madison, WI 53744; check the contact & support section of our website, subzero.com, email us at customerservice@subzero.com or call 800-222-7820. Stainless steel (doors, panels, handles, product frames, and interior surfaces) is covered by a limited 60-parts and labor warranty for cosmetic defects. Replacement water filters and air purification cartridges are not covered by the product warranty.

SUB-ZERO, INC. P.O. BOX 44848 MADISON, WI 53744 SUBZERO.COM 800.222.7820

FAQ

Q: How often should I replace the water filter?
A: It is recommended to replace the water filter every six months or as indicated by the filter replacement indicator on the control panel.

Q: What should I do if the door alarm keeps chiming?
A: Check if the door is properly closed. If the issue persists, contact a Sub- Zero Factory Certified Service provider for assistance.

References

• ice.Se
• Sub-Zero Classic, Designer and Pro Series Refrigerators
• P65Warnings.ca
• P65Warnings.ca.gov
• Kosher Certificates | Kosher Certification | STAR-K

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