TELTONIKA TAT240 4G LTE CAT 1 Asset Tracker with Tamper Detection Instruction Manual

: September 2, 2024
: teltonika

Table of Contents

TELTONIKA TAT240 4G LTE CAT 1 Asset Tracker with Tamper Detection
Product Information
KNOW YOUR DEVICE
SET UP YOUR DEVICE
CONFIGURATION
QUICK SMS CONFIGURATION
TAMPER SCENARIO
MOUNTING RECOMMENDATIONS
STATUS LED INDICATIONS
BASIC CHARACTERISTICS
SAFETY INFORMATION
CERTIFICATION AND APPROVALS
WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

TELTONIKA TAT240 4G LTE CAT 1 Asset Tracker with Tamper Detection

Product Information

Specifications

Product Name: TAT240
Technology: 4G LTE CAT 1
Features: Asset tracker with Tamper detection

Set Up Your Device

Remove the cover to access the internals.
Insert a Micro-SIM card correctly with PIN request disabled.
Turn on the device by flipping the switch to ON.
After configuration, reattach the cover securely.

PC Connection (Windows)

Power up the TAT240 device and ensure the LED starts blinking.
Connect the device to a computer using a Micro-USB cable.

How to Install USB Drivers (Windows)

Download COM port drivers from the provided link.
Extract and run TeltonikaCOMDriver.exe.
Follow the on-screen instructions to install the drivers.

Configuration
The default factory settings of the TAT240 device should be customized according to user needs. Use the Teltonika Configurator software to make these changes. Ensure you have the correct version of MS .NET Framework installed on your Windows OS for proper
operation.

Various Status Window
The Status window tabs provide information about GNSS, GSM, I/O, Maintenance, and more. Save any configuration changes to the device using the ‘Save to device’ button.

FAQ

Quick SMS Configuration
To quickly set up your device, send a specific SMS command to it.

KNOW YOUR DEVICE

SET UP YOUR DEVICE

HOW TO INSERT MICRO-SIM CARD AND CONNECT THE BATTERY

COVER REMOVAL
Remove the cover.
MICRO-SIM CARD INSERT
Insert Micro-SIM card as shown with PIN request disabled or read our Wiki1 how to enter it later in Teltonika Configurator2. Make sure that the Micro-SIM card cut-off corner is pointing forward to slot.
wiki.teltonika-gps.com/view/TAT240_Security_info
wiki.teltonika.lt/view/Teltonika_Configurator
TURN ON
Flip the switch to ON.
ATTACHING COVER BACK
After configuration, see PC Connection (WINDOWS)1. When it is done, reattach the cover and push it in place.

PC CONNECTION (WINDOWS)

Power-up TAT240 device. LED should start blinking, see ‘’LED indications’’1.
Connect your device to computer using Micro-USB cable:
- You will need to install USB drivers, see ‘’How to install USB Drivers (WINDOWS)“2
You are now ready to use the device on your computer.

HOW TO INSTALL USB DRIVERS (WINDOWS)

Please download COM port drivers from here1.
Extract and run TeltonikaCOMDriver.exe.
Click Next in driver installation window.
In the following window click Install button.
Setup will continue installing the driver and eventually the confirmation window will appear. Click Finish to complete the setup.

CONFIGURATION

At first TAT240 device will have default factory settings set. These settings should be changed according to the users needs. Main configuration can be performed via Teltonika Configurator1 software. Get the latest Configurator version from here2. Configurator operates on Microsoft Windows OS and uses prerequisite MS .NET Framework. Make sure you have the correct version installed.

wiki.teltonika-gps.com/view/Teltonika_Configurator

wiki.teltonika-gps.com/view/Teltonika_Configurator_versions

MS .NET REQUIREMENTS

dotnet.microsoft.com/en-us/download/dotnet- framework

Downloaded Configurator will be in compressed archive. Extract it and launch Configurator.exe. After launch software language can be changed by clicking ? in the right bottom corner.

Configuration process begins by pressing on connected device.

After connection to Configurator Status window will be displayed.

Various Status window1 tabs display information about GNSS2, GSM3, I/O4, Maintenance5 and etc. TAT240 has one user editable profile, which can be loaded and saved to the device. After any modification of configuration the changes need to be saved to device using Save to device button. Main buttons offer following functionality:

Most important configurator section is GPRS – where all your server and GPRS settings6 can be configured and Data Acquisition7 – where data acquiring parameters can be configured. More details about TAT240 configuration using Configurator can be found in our Wiki8.

QUICK SMS CONFIGURATION

Default configuration has optimal parameters present to ensure best performance of track quality and data usage. Quickly set up your device by sending this SMS command to it:

Note: Before SMS text, two space symbols should be inserted.

GPRS SETTINGS:

2001 – APN
2002 – APN username (if there are no APN username, empty field should be left)
2003 – APN password (if there are no APN password, empty field should be left)
SERVER SETTINGS:
2004 – Domain
2005 – Port
2006 – Data sending protocol (0 – TCP, 1 – UDP)

DEFAULT CONFIGURATION SETTINGS

Time intervals and default I/O elements can be changed by using Teltonika Configurator1.

wiki.teltonika-gps.com/view/Teltonika_Configurator

IMPORTANT CONFIGURATION NOTES
We strongly recommend testing the network connection from device to the server before adjusting TAT240 configuration to your needs. Use the following steps to perform this test:

Configure these parameters: APN, server Domain and server Port;
Save configuration to the device by clicking on a Save to device button;
Initiate connection by pressing the Test Connection button.

At this point, TAT240 will create one high-priority record and initiate connection to the server immediately.
If connection was not initiated, it can mean any of the following:

Improperly inserted SIM Card
Incorrect values are set to these fields: APN, Domain or Port;
GPRS functionality disabled by GSM provider;
No GSM coverage;
Server cannot be reached.

Try solving this problem before proceeding with further device configuration.

On Stop periodic tracking – enable or disable periodic data sending when device is On Stop. Device will generate and send normal record with event ID 0 and movement AVL ID 240 with a value of 0.
On Stop event record – enable or disable record sending when device switches tracking scenario from On Move to On Stop. To trigger this event On Stop detection time timer needs to reach set value. Once event is triggered GNSS module will wake up and obtain GNSS fix. Record will have AVL event 240 with a value of 4 that means “Movement event – On Stop”.
On Move periodic tracking – enable or disable periodic data sending when device is On Move. Device will generate and send normal record with event ID 0 and movement AVL ID 240 with a value of 1.
On Move event record – enable or disable record sending when device switches tracking scenario from On Stop to On Move. To trigger this event On Move detection time timer needs to reach set value. Once event is triggered device will wake up and will trigger one of two records:
- 1 – if last record did not have a GNSS fix, GNSS module will be turned on and fix obtained.
  2 – if last record had a valid GNSS fix, GNSS module will not be turned on and record will contain last good coordinates.
On Stop detection time (s) configurable amount of time until device switches to On Stop periodic tracking. Device needs to be stationary for configured amount of time to change state. Movement interrupts will reset this timer.
On Move detection time (s) configurable amount of time until device switches to On Move periodic tracking. Instant movement will not change tracking scenario to On Move. Device needs to be interrupted at least once every 5 seconds during the configured time to change tracking scenario to On Move.

MAIN RULES OF SETTING SCHEDULE

Intervals between different times must be at least 6 minutes;
Days of the week must be selected and highlighted for the device to send records according to the set schedule.

More details about device configuration using Teltonika Configurator can be found in the Teltonika wiki knowledge base wiki.teltonika- gps.com.

TAMPER SCENARIO

For some applications or for general convenience an attachable magnetic holder as known as a Tamper is developed for TAT devices. It adds some additional functionalities to the device that will be described in this paragraph.
The device is able to detect 4 Tamper states. Tamper event record has AVL ID 20019 (2 bytes in size) with the following possible values:

0: Holder is removed. This state is detected when the device is without holder.
1: Central is attached. This state is detected when only central magnet is added.
2: Attached to metal surface. This state is detected when the device is with holder and central magnet.
3: Removed from metal surface. This state is detected when the device is with holder only.

IMPORTANT
Make sure the device can detect the holder. Otherwise, attached holder will still result in “Holder removed” state and not “Removed from surface”

CONFIGURATION AND FUNCTIONALITIES
Firstly, it is important to check mechanical configuration of the whole unit. The main steps are:

Make sure the central magnet’s polarity is in the right direction. To check this, put central device on the holder only (without attached to the device). If the holder pushes it out, it means its polarity direction is correct. Otherwise, flip the magnet.
Make sure the device detects the holder itself. It can be checked in the log on first start by seeing the print: “New state: [Holder removed -> Removed from surface].”
If it is still not detected, try rotating the holder and put on again. If it still fails, try unscrewing the holder’s screws to check magnets’ presence. The small magnets should be placed in a way that they try to push the screws out.

THE MAIN CONFIGURATION TABLE
Tamper detection lets user to turn off / on Tamper feature completely.
Tamper detection event allows user to select desired Event when device should report about changed state. More than one option is available.

RECORD TYPE
This option controls the way records are generated during tamper event:

Event only: wake up modem and send a quick record with last known coordinates.
Event and Fix: wake up modem and send a quick record with last known coordinates, then device does a full GNSS scan and sends another record with full data.

Activate Recovery mode allows user to select on what event recovery mode should be activated. When tamper state has changed to selected event, the device generates Tamper alarm record and starts Recovery Mode immediately.
Note: currently it is only possible to select a single option for Recovery mode activation.

RECORD GENERATION
Tamper records will be generated separately from other records as soon as event is detected. It is important to configure precise events when expecting certain events to happen.

For example: if user is using Tamper to attach TAT to a surface and want to detect its removal from it, “Removed from surface” option should be selected. In extreme case, if the device is removed not only from surface but the whole holder is separated, “Removed” can be selected to detect it.

It should be noted that event records will be send with last known coordinates. In order to also receive a record with coordinates, switch Record type parameter to Event and Fix. If user wants the device to start alarming rapidly about some kind of tamper event it is advisable to use Tamper scenario with Recovery Mode activation with short Recovery mode period configured for fast reports.
Parameter IDs to be added to wiki.teltonika- gps.com/view/TAT240_Parameter_list

MOUNTING RECOMMENDATIONS

We recommend mounting the TAT240 in such a way that the GNSS antenna is pointed at the sky and the device itself is not covered by various obstructions that would interfere with the reception of the GNSS fix.

STATUS LED INDICATIONS

BASIC CHARACTERISTICS

Optional modes available with custom firmware applications, for more information contact your sales manager.
Optional protocols available with custom firmware applications, for more information contact your sales manager.

SAFETY INFORMATION

This message contains information on how to operate TAT240 safely. By following these requirements and recommendations, you will avoid dangerous situations. Please read these instructions carefully and follow them strictly before operating the device!

CERTIFICATION AND APPROVALS

This sign on the package means that it is necessary to read the User‘s Manual before your start using the device. Full User‘s Manual version can be found in our Wiki1.
wiki.teltonika-gps.com/index.php?title=TAT240
Hereby, Teltonika declare under our sole responsibility that the above-described product is conformity with the relevant Community harmonization: European Directive 2014/53/EU (RED).
Refer to Article 10(2). Manufacturers shall ensure that radio equipment shall be so constructed that it can be operated in at least one Member State without infringing applicable requiremensts on the use of radio spectrum. (Add the following description)
This sign on the package means that all used electronic and electric equipment should not be mixed with general household waste.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by UAB Teltonika Telematics is under license. Other trademarks and trade names are those of their respective owners.

CHECK ALL CERTIFICATES
All newest certificates may be found in our Wiki2.
wiki.teltonika-gps.com/view/TAT240Certification%26_Approvals

WARRANTY

We guarantee our products 24-month warranty1 period. All batteries carry a 6-month warranty period. Post-warranty repair service for products is not provided. If a product stops operating within this specific warranty time, the product can be:

Repaired
Replaced with a new product
Replaced with an equivalent repaired product fulfilling the same functionality
Replaced with a different product fulfilling the same functionality in case of EOL for the original product

Additional agreement for an extended warranty period can be agreed upon separately.

WARRANTY DISCLAIMER

Customers are only allowed to return products as a result of the product being defective, due to order assembly or manufacturing fault.
Products are intended to be used by personnel with training and experience.
Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance or inadequate installation – not following operating instructions (including failure to heed warnings) or use with equipment with which it is not intended to be used.
Warranty does not apply to any consequential damages.
Warranty is not applicable for supplementary product equipment (i. e. PSU, power cables, antennas) unless the accessory is defective on arrival.
More information on what is RMA1

wiki.teltonika-gps.com/view/RMA_guidelines