Arashi Insta360 X4 Waterproof 360 Action Camera User Manual

July 29, 2024
Arashi

Insta360 X4 Waterproof 360 Action Camera

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Product Information

Specifications:

  • Resolution: Up to 8K30fps
  • Front Lens
  • Rear Lens
  • Touchscreen
  • Shutter Button
  • Lens Button
  • Indicator Lights
  • Microphones
  • USB Type-C Port
  • Battery
  • Speaker
  • Power Button
  • Quick Button

Product Usage Instructions

First Use

Install Lens Guards:

  1. Align the mark on the Lens Guards with the slot on the lower
    right side of the lens.

  2. Rotate the Lens Guards clockwise and align it with the camera’s
    microphone, ensuring a tight fit.

  3. In camera settings, turn on Lens Guards Mode. To remove, swipe
    down from the top and turn off Lens Guard Mode.

Insert the MicroSD Card:

  1. Pinch the latches on the battery cover to remove the
    battery.

  2. Insert the memory card into the slot as indicated.

  3. Reinsert the battery ensuring it is locked with the cover.

External Devices

Charging:

To charge, connect the USB Type-C port to a power source using a
compatible cable.

Find Your Serial Number

The serial number can be found in the camera settings menu or on
the packaging.

Activation

Follow the on-screen instructions to activate your camera for
first-time use.

FAQ

Q: Can I use the Thermo Grip Cover for water sports?

A: No, the Thermo Grip Cover is not recommended for water sports
as it is only splashproof.

Q: How to remove the Thermo Grip Cover?

A: Gently pull the Thermo Grip Cover from the top of the camera
to remove it carefully.

Q: What precautions should I take when using Lens Guards?

A: Ensure they are installed securely, and remember to turn on
Lens Guards Mode in camera settings. Do not install/remove them
while recording.

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X4 User Manual
User Manual

Content
Product Introduction X4 Introduction Standard Accessories
First Use Install Lens Guards Insert the MicroSD Card External Devices Charging Find Your Serial Number Activation
Basic Use Button Instructions Using the Touchscreen Shooting Mode Shortcut Menu Shooting Specification Settings Shooting Parameter Settings Album Page Indicator Lights File Storage Format MicroSD Card
Insta360 App Connect to the Insta360 App Editing Insta360 App Insta360 Studio File Transfer

X4 User Manual
1 1 2 3 3 5 5 6 7 9 10 10 13 15 17 19 21 25 26 27 28 29 29 30 30 31 32

Maintenance Firmware Update Lens Guards Waterproofing Cleaning Battery Precautions

X4 User Manual
35 35 36 37 38 38

Product Introduction
X4 Introduction

X4 User Manual

1. Front Lens 2. Microphone 3. Touchscreen 4. Shutter Button 5. Lens Button 6. Indicator Light 7. Rear Lens 8. Microphone 9. Indicator Light

10. Vent Hole 11. Microphone 12. USB Type-C Port 13. Battery 14. Microphone 15. Speaker 16. Power Button 17. Quick Button 18. 1/4″ Thumb Screw

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X4 User Manual
Standard Accessories (Thermo Grip Cover)
Insta360 X4 can record videos at a high resolution, up to 8K30fps. Recording at a higher resolution requires more power, which may cause the camera to heat up and feel hot. If you are recording 8K video for a long time, it is recommended to use the Thermo Grip Cover, which reduces the camera’s surface temperature and makes it more comfortable to hold. *Not recommended for skiing, water sports, motorcycling, cycling, and other sports.
How to Use: 1. Install the Thermo Grip Cover on the back of X4, starting from the top of the camera and
lowering it towards the camera body. 2. Ensure the Thermo Grip Cover fits snugly on the back of the camera to reduce the temperature
effectively. 3. Gently pull the Thermo Grip Cover from the top of the camera to remove it.
Precautions: 1. Install/remove the Thermo Grip Cover carefully to ensure the camera’s lenses are not
scratched or damaged. 2. Make sure the camera is dry before installing the Thermo Grip Cover. It is splashproof only and
is not designed for use in and around water. 3. Do not install/remove the Thermo Grip Cover while recording to avoid affecting the stitching of
the final image. 4. The Thermo Grip Cover cannot be used with the following Insta360 accessories: Invisible Dive
Case, Utility Frame, Water Sports Rope Mount and Cold Shoe.
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X4 User Manual
First Use Install Lens Guards
Insta360 X4 comes with Standard Lens Guards for basic protection. If you’re looking for more rugged protection, use the Premium Lens Guards (purchased separately). Both front and rear Lens Guards are installed in the following way: 1. Align the mark on the Lens Guards with the slot on the lower right side of the lens. 2. Rotate the Lens Guards clockwise and align it with the camera’s microphone. Make sure they
are screwed on tightly. 3. Once installed, please turn on “Lens Guards Mode” in camera settings. Swipe down from the
top of the touchscreen to access the Shortcut Menu and tap the Lens Guards icon. If you film in “Auto” mode, the camera will automatically detect if the Lens Guards are installed and automatically adjust to get the best stitching in 360º footage. 4. To remove, hold down the edge of the base of the Lens Guards and twist counterclockwise.
Then, turn off “Lens Guard Mode”.
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X4 User Manual Auto is selected by default and will automatically detect if the Lens Guards are installed and removed. However, for the best stitching results, you should select the Lens Guards Mode according to the type of Lens Guards, Standard or Premium, you are using. After removing the Lens Guards, ensure the camera is set to “No Lens Guards”, otherwise, you may experience stitching issues. When reframing 360º footage, select Lens Guard Mode in the Insta360 app or Studio for the best stitching. Notes: Do not squeeze or pull the base too hard when installing the Lens Guards, as this may change the shape or reduce the adhesiveness. Ensure the Lens Guards are securely installed before using yyour camera. The blue mark on the Lens Guards should be aligned with the camera’s microphone. Enable “Lens Guard Mode” when using the Lens Guards and turn it off after removing them. Dirty or worn Lens Guards may affect the final image result. Avoid using the Lens Guards in water or rain due to the non-sealed structure. To avoid fogging, dry the Lens Guards thoroughly with a soft cloth if they get wet from water, snow or fog.
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X4 User Manual Insert the MicroSD Card 1. First, remove the battery by pinching the latches on the cover towards each other. 2. Insert the memory card into the slot in the direction indicated. 3. Reinsert the battery and make sure the battery cover is locked. The orange indication marks
should be covered by the latch to ensure waterproofing is not affected.
Note: Please use exFAT format microSD cards of speed classes UHS-I and V30 or above to ensure normal recording. The maximum supported storage space is 1TB.
External Devices 1. You can remove the USB Port Cover to attach external devices. Open the USB Port Cover and
pull it off. 2. Once removed, you can install the Insta360 X4 Mic Adapter, Quick Reader and other
accessories. 3. When you’re finished, reattach the USB Port Cover by hooking it onto the metal bar and closing
it. Make sure it is tightly closed to ensure waterproofing is not affected.
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Charging 1. Open the USB Port Cover. 2. Use the included Type-C to C Cable to connect X4 to the charger.

X4 User Manual

X4 supports PD fast charging with the official power accessories (X4 Battery and Fast Charge Hub), charging your camera to 80% in 26 minutes and 100% in 43 minutes. Please use a charging adapter that is compatible with PD protocol and has a charging capacity of at least 36W. The Indicator Lights will be solid red when charging and will turn off once the battery is fully charged.
X4 Charging Time (9V/2A): 0-80% – 38 minutes 0-100% – 55 minutes
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X4 User Manual Find Your Serial Number The camera’s serial number is a unique code that can be used to quickly identify your camera, for example, if you need to submit a repair request. You can find the camera serial number in the following ways: Product Box The camera’s serial number is on the back of the original product box.
Camera settings 1. Power on your camera. 2. Swipe down on the touchscreen to access the Shortcut Menu, then go to [Settings] > [Camera
Info] to view the serial number.
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Insta360 App 1. Connect your camera to the Insta360 app. 2. Enter app Settings

[Device Information] to view the serial number.

X4 User Manual

Insta360 Studio 1. Launch Insta360 Studio on your computer and import any footage recorded by the camera. 2. Select the footage and click the info icon on the right side of your screen to access File
Properties and view the serial number.

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X4 User Manual Camera Battery Sticker 1. Remove the battery. 2. Find the barcode sticker on the battery. The serial number is written underneath.
Activation You need to activate X4 in the Insta360 app before using it for the first time. Steps: 1. Download the Insta360 app. Alternatively, search “Insta360” in any major app store or scan the
QR code on the box. 2. Press the Power Button to turn on X4. 3. Enable Wi-Fi and Bluetooth on your smartphone. 4. Open the Insta360 app and click the camera at the bottom of the page. Select the device you
want to connect to in the pop-up window, then follow the on-screen instructions to complete the connection. The name of your camera is “X4 **” by default, where ** is the last six digits of the serial number on the box your X4 came in. The first time you connect to X4, you will need to confirm the connection on the touchscreen. 5. After successfully connecting the camera, follow the on-screen instructions to activate your camera. The app will prompt you to update the firmware if a new version is available. Please follow the on-screen prompts to update X4’s firmware.
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Basic Use
Button Instructions
Power Button

X4 User Manual

Camera Status

Operation

Descriptions

Powered off

Press once · Power on camera.

Powered on

Press once · Turn touchscreen on/off.

Long press

· 2 seconds: Power off. · 5 seconds: Force shutdown.

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Quick Button

X4 User Manual

Camera Status

Operation

Descriptions

Powered on

Press once

· Quickly access preset shooting modes and parameters. Press again to switch between different presets.
· Cycle through to the last icon to add or customize presets.

Lens Button

Camera Status

Operation

Descriptions

Powered on

Press once

· Switch between Single-Lens Mode and 360 Mode.

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Shutter Button

X4 User Manual

Camera Status Operation

Descriptions

Powered off

Press once

· Start shooting with QuickCapture. This function must be enabled in the camera first.

Powered on

Press once · During Preview: Take a photo or start recording a video. Stop recording.
· In other pages: Return to the preview page.

Long press

· Quickly cancel and delete recording.
*Enable “Long press Shutter Button to cancel recording” in Settings first.

You can also customize the Lens and Quick Button to start recording, switch shooting modes and more. Go to [Settings] > [Customize Button].

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X4 User Manual
Using the Touchscreen
When the camera is powered on, the touchscreen displays the camera’s home page and information about the shooting mode, battery level, and storage capacity. By swiping or tapping the screen, you can achieve the following:

Tap the screen
Hide/show information on the touchscreen.

Swipe down from the top View Shortcut Menu.

Swipe left to right or up and down from the center
Adjust the shooting angle in 360 Mode.

Swipe from the left Enter the album page.

Swipe from the right Enter shooting parameter settings.

Swipe up from the bottom
More shooting parameter settings.

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Shortcut Menu

X4 User Manual

1. Storage: Shows the remaining number of photos or the length of video footage that can be stored on the microSD card.
2. Battery Status: Current battery level of X4. 3. Shooting Mode: Click the icon and swipe to select a different shooting mode. 4. Shooting Specifications: See the current shooting mode settings. 5. Switch Lens: Tap to switch between forward and selfie view. In 360 Mode, you can also use it
to return to the original recording position. 6. Field of View: Change the Field of View.
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X4 User Manual

Shooting Mode Tap the shooting mode icon and swipe or swipe left and right from the center of the screen to select a different shooting mode. In 360 Mode:

Shooting Mode Description

Video

Record 360° videos up to 8K30fps.

Active HDR Timelapse

Record stabilized high dynamic range video. Recommended to shoot in clear daytime conditions with good lighting. Suitable for shooting static timelapse videos.

TimeShift

Take a hyperlapse (sped-up) video while moving.

Bullet Time

Slow-motion video with 360º overhead rotation.

Loop Recording Record continuously and save only the last fixed-length segment.

Starlapse

Shoot and store multiple photos and automatically combine Starlapse effects.

Burst Photos

Take multiple photos in a short space of time.

Interval

The camera automatically takes continuous photos at a specific time interval.

HDR Photo

For high dynamic range photos. Please keep the camera still while shooting.

Photo

Take a single photo.

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In Single-Lens Mode:

Shooting Mode Description

Video

Record wide-angle videos from one lens up to 4K60fps.

X4 User Manual

Me Mode

Record 4K30fps or 2.7K120fps wide-angle videos with the Invisible Selfie Stick effect. It keeps you in the center without any reframing.

Loop Recording Record continuously and save only the last fixed-length segment.

FreeFrame Video Apply FlowState Stabilization and Horizon Lock with adjustable aspect ratio in post via the app or Studio.

Photo

Take a single photo.

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Shortcut Menu Swipe down on the touchscreen to view the Shortcut Menu.

X4 User Manual

1. Rotation Lock: Turn on/off. 2. Lock Screen: Tap to lock screen. Swipe up on the touchscreen to unlock. 3. Adjust Brightness: Slide the bar to adjust the screen brightness. 4. Lens Guards Mode: Switch modes when the Lens Guards are installed/removed. Can be set as
Auto, Standard Lens Guards, Premium Lens Guards or No Lens Guards. 5. Screen Reader: Turn on/off. When turned on, the camera provides voice prompts for certain
camera commands or actions, like shooting, switching modes and low battery. 6. Prompt Sound: Set the camera speaker volume. There are four options: High, Medium, Low,
and Mute. 7. AI Highlights Assistant: Turn on/off. The camera finds the best moments from a single video
and shows you the highlights to review. Merge them into one video or save each of them as new files. View them on the Album page. 8. Gesture Control: Turn on/off. 9. Voice Control: Turn on/off. 10. QuickCapture: Turn on/off. Once enabled, press the Shutter Button when the camera is powered off to turn it on and start recording.
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X4 User Manual 11. Pre-recording: Turn on/off. Save 10 or 15 seconds of footage before you start recording
(duration varies in different shooting modes). 12. Timed Capture: Use the Timed Capture function. 13. Indicator Light: Turn on/off. 14. Audio: Switch audio mode. Choose between Stereo, Direction Focus, Auto Wind Reduction and
Active Wind Reduction. 15. Dive Case Mode: Turn on/off when the Dive Case is installed/removed. When turned on, use
the Power Button to switch between shooting modes. 16. Bluetooth Headphones: Search for and connect Bluetooth headphones and headsets. 17. Bluetooth Remote: Search for and connect a Bluetooth remote. 18. Preset: Switch between, add and modify preset shooting modes and parameters. 19. Settings: See camera settings.
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X4 User Manual Shooting Specification Settings Swipe up from the bottom of the touchscreen to view shooting specification settings.

In 360 Mode:

Shooting Mode Video Active HDR Timelapse TimeShift Bullet Time Loop Recording Starlapse Burst Photos Interval HDR Photo Photo

Parameters Resolution, Frame Rate Resolution, Frame Rate Resolution, Frame Rate, Interval Resolution, Frame Rate, Speed Resolution, Frame Rate Resolution, Frame Rate, Loop Duration Type, Resolution, Duration, Timer Resolution, Timer, Burst number/duration Resolution, Duration, Interval Resolution, Timer Resolution, Timer

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In Single-Lens Mode:

Shooting Mode Video

Parameters Ratio, Resolution, Frame Rate

Me Mode

Ratio, Resolution, Frame Rate

Loop Recording Ratio, Resolution, Frame Rate, Loop Duration

FreeFrame Video Ratio, Resolution, Frame Rate, Horizon Lock

Photo

Ratio, Resolution, Timer

X4 User Manual

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X4 User Manual Shooting Parameter Settings Swipe left from the right edge of the touchscreen to see the shooting parameter settings.

Parameters

Descriptions

Shutter Speed

Controls the time it takes for light to enter the camera. The faster the shutter speed, the clearer the image. Make this higher for dynamic shots and lower for low light conditions.

Sensitivity (ISO)

Reflects how sensitive the sensor is to light. A higher sensitivity means the camera can capture more light for a brighter image.

Exposure Compensation Value (EV)

In Auto Mode, you can adjust the EV to help with overexposure or underexposure.

White Balance (WB)

Removes unrealistic colors and tones so colors are accurately captured in the image. A higher white balance produces warmer tones, lower results in cooler tones.

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X4 User Manual

Low Light Stabilization
Filters

Improves motion blur and stabilization in low light environments. In extreme environments, the image will be darker and may have some flickering.
Add different color tones and effects.

Metering Mode Face Priority prioritizes the face for brightness. Matrix ensures accurate exposure of the whole image.

Balanced Exposure

The screen will automatically equalize the exposure according to the environment.

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X4 User Manual
360 Mode and Single-Lens Mode support different parameters in different shooting modes. 360 Mode:

Shooting Mode

Parameters

Video Active HDR

Auto
Filters, EV, Low Light Stabilization, WB, Balanced Exposure WB

Manual Filters, Shutter, ISO, WB

Timelapse TimeShift Bullet Time

Filters, EV, Low Light Stabilization, WB, Balanced Exposure
Filters, EV, Low Light Stabilization, WB, Balanced Exposure
Filters, EV, WB

Filters, Shutter, ISO, WB Filters, Shutter, ISO, WB Filters, WB

Loop Recording
Starlapse

Filters, EV, Low Light Stabilization, WB, Balanced Exposure
EV, WB, Balanced Exposure

Format, Shutter, ISO, WB Shutter, ISO, WB

Burst Photos Format, EV, WB, Balanced Exposure

Format, Shutter, ISO, WB

Interval

Format, EV, WB, Balanced Exposure

Format, Shutter, ISO, WB

HDR Photo

Format, WB

WB

Photo

Format, EV, WB, Balanced Exposure

Format, Shutter, ISO, WB

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Single-Lens Mode: Shooting Mode

Parameters

X4 User Manual

Video
Me Mode
Loop Recording FreeFrame Video Photo

Auto

Manual

Filters, EV, Metering Mode, Low Light Stabilization, WB
Filters, EV, Metering Mode, Low Light Stabilization, WB
Filters, EV, Metering Mode, Low Light Stabilization, WB
Filters, EV, Metering Mode, Low Light Stabilization, WB
Format, EV, Metering Mode, WB

Filters, Shutter, ISO, WB Filters, Shutter, ISO, WB Filters, Shutter, ISO, WB Filters, Shutter, ISO, WB Format, Shutter, ISO, WB

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Album Page Swipe right from the left of the touchscreen to enter the Album page.

X4 User Manual

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X4 User Manual
Indicator Lights X4 has two LED Indicator Lights, one on the front of the camera and one on the back. Both display the same information. You can turn the Indicator Lights on/off in Settings > General.

Camera Status

Indicator Light Status

Powered on Standby/Standby (charging)/Standby (fully charged) Pre- recording/U-Disk Mode

Solid cyan

Start shooting with QuickCapture

Flashing cyan three times

Power off

Flashing cyan five times

Charging (powered off)

Solid red (turns off when fully charged)

Recording a video

Flashing red

Updating firmware

Flashing blue

Insufficient storage/File error/USB error

Solid yellow

No SD card

Flashing yellow

Low battery Temperature too high/too low

Flashing yellow three times every 5 seconds
Flashing yellow three times

Reverse charging/Downloading to app

Flashing green

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X4 User Manual

File Storage
Please use exFAT format microSD cards of speed classes UHS-I and V30 or above to ensure normal recording. The maximum supported storage space is 1TB.
We recommend using the official memory card available on the Insta360 Store. If you use another memory card, the following have also been tested to be compatible with X4:

Micro SD Cards

Model Number

Capacity

Speed Class

Insta360 MicroSD V30 A1

64 GB

64 GB

U3, A1, V30

128 GB

128 GB U3, A1, V30

Sandisk Extreme V30 A1

SDSQXVF-032G-GN6MA 128 GB V30

Sandisk Extreme Pro V30 A1 SDSQXCG-064G-GN6MA 64 GB

V30

Sandisk Extreme V30 A2

SDSQXAH-064G-GN6GN 64 GB

U3, A2, V30

SDSQXAA-128G-GN6GN 128 GB U3, A2, V30

SDSQXAV-256G-GN6GN 256 GB U3, A2, V30

SDSQXA1-512G-ZN6MA 512 GB U3, A2, V30

SDSQXA1-1T00-ZN6MA 1 TB

U3, A2, V30

Sandisk Extreme Pro V30 A2 SDSQXCU-064G-GN6MA 64 GB

U3, A2, V30

SDSQXCY-128G-ZN6MA 128 GB U3, A2, V30

SDSQXCD-256G-GN6MA 256 GB U3, A2, V30

SDSQXCZ-512G-ZN6MA 512 GB U3, A2, V30

SDSQXCD-1T00-GN6MA 1 TB

U3, A2, V30

Lexar 1066x microSD UHS-I SILVER Series

LMS1066064G-BN LMS1066128G-BN

64 GB

V30

128 GB V30

LMS1066256G-BN

256 GB V30

LMS1066512G-BN

512 GB V30

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X4 User Manual Format MicroSD Card It is recommended to regularly transfer camera files to a phone or computer for backup and format the microSD card via the camera or Insta360 app to avoid any storage issues. Format via X4: 1. Insert the microSD card into X4. 2. Power on X4. 3. Swipe down on the touchscreen to enter the Shortcut Menu, tap [Settings] > Camera Storage >
Format Storage. Format via Insta360 app: 1. Connect X4 to your phone via the Insta360 app. 2. Enter app Settings > Other Settings > Camera Storage > Format Storage. Note: When formatting the card by computer, it needs to be in exFAT format, and the allocation unit size should be left as the default setting.
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X4 User Manual
Insta360 App
Connect to the Insta360 App
1. Download the Insta360 app. Alternatively, search “Insta360” in the App Store or Google Play Store to download the Insta360 app.
2. Press the Power Button to turn on X4. 3. Enable Wi-Fi and Bluetooth on your smartphone. 4. Open the Insta360 app and click the camera icon at the bottom of the page. Follow the on-
screen instructions to activate your camera. 5. If you connect to the Insta360 app for the first time, you need to authorize the connection on
the touchscreen. If you are unable to connect to the app, go to your smartphone’s Wi-Fi settings, find your X4, enter the password and return to the app. Note: You can change the camera’s Wi-Fi password on the app settings page. Still can’t connect to the Insta360 App? 1. Check if the Insta360 app has permission for the following: network permission, Bluetooth
permission, or local network permission. 2. Check if Wi-Fi is enabled on your camera. 3. Make sure X4 is close enough to the phone.
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X4 User Manual
Editing
You can view and edit your 360º and flat footage in the Insta360 app or Insta360 Studio. Insta360 App Edit Page 1. Connect your X4 to the Insta360 app. 2. Head to the Edit page. You can open and edit your material in “Create a Video”, or use AI to
automatically edit your clips with “Auto Edit”. Try out the AI templates, themes and effects with FlashCut and Shot Lab for viral videos in seconds.
Album Page 1. Connect X4 to the Insta360 app. 2. Enter the Album page to view all your clips. 3. Open your flat or 360º footage and edit them in the player.
Reframing 360º Footage In the Album Page player, you can reframe your 360º footage to find your best angles and perspectives with Quick Edit, Pro, AI and Deep Track. Quick 1. Swipe the screen with your finger, move your phone or use the joystick to change the angle. The app will record these movements in your video. 2. Quick Edit will automatically generate the viewpoint from the forward, backward and 360º perspective for you to quickly choose from on the left-hand side. You can change this at any time. *To improve the algorithm, turn on AI Highlights Assistant in the camera before recording. If the algorithm fails to analyze and generate different viewpoints, they will appear grey and cannot be used for that clip.
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X4 User Manual
Pro 1. Scroll through the video timeline and find the point you want to edit. 2. Change perspective and angle by swiping around the screen and pinching to zoom. 3. Click the yellow ‘plus’ icon on the timeline to add a keyframe. Holding down the screen will continuously play footage from the chosen perspective. AI With AI Edit, AI analyzes your footage, chooses the highlights and automatically edits them with different perspectives in your video. This is a great option when you’re short on time. Deep Track 1. Tap the icon to automatically recognize and follow the subject throughout the video. 2. You can also long press the screen to select your suject and tap ‘Start tracking’. AI will automatically follow them throughout the video.
Insta360 Studio 1. Download and open Insta360 Studio on your computer from the Insta360 website. 2. Connect your camera or SD card to your PC and import your media. 3. Edit with Studio’s extensive tools and library, or use its Abobe Premiere plugin for even more
options.
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X4 User Manual
File Transfer
Connect X4 to a mobile phone or computer with the included Type-C Cable for file transfer. You can download X4’s files to your phone or PC, then use the Insta360 app or Insta360 Studio to edit and export them.
File transfer from camera to phone Wireless Connection (iOS/Android) 1. Connect X4 to the Insta360 app. 2. Open the app’s album page. 3. Tap the top right icon to select the files you want to transfer. 4. Tap the export icon to save it to your phone’s album. 5. Do not exit the app or lock your phone while exporting. Tap the download icon to download the
materials to the app’s gallery.
If your camera can’t connect to the Insta360 app, try the following: 1. Update the camera and app to the latest version. 2. Check your phone’s Wi-Fi settings to see if it’s connected. If not, enter the Wi-Fi password and
restart your camera and phone before trying again. If it’s still not connecting, forget the camera’s Wi-Fi network in your phone settings and attempt to reconnect. 3. Make sure the Insta360 app has GPS and Bluetooth permissions enabled. On Android devices, disable WLAN+ or auto-switch Wi-Fi (if available). On iOS devices, go to system settings, select Insta360, and turn on “Local Network.”
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X4 User Manual
File transfer from camera to computer (Mac/Windows) 1. Use the official Type-C cable to connect X4 to your computer. 2. Power on the camera and select ‘USB Drive Mode’. Wait for the computer to recognize the X4
drive. 3. Open DCIM > Camera01 folder and copy photos/videos from this folder to your computer.
If your camera can’t connect to the camera, try the following: 1. Ensure the camera firmware is up to date. 2. Use the official data cable for transfer, as non-official cables may have compatibility issues. 3. Make sure the camera is powered on. 4. Make sure the SD card is compatible and working.
Transfer files between the Insta360 app and your Mac iPhone 1. Connect your iPhone to your Mac. 2. In the Finder window on your Mac, select your iPhone. 3. At the top of the Finder window, click Files, then do one of the following:
Transfer from Mac to iPhone: Create a new folder and name it IMPORT on your desktop, drag your files to the IMPORT folder, and then into the Insta360 app folder on your device. Transfer from iPhone to Mac: Click the small triangle beside the Insta360 app to see the DCIM folder, then drag the desired files to a folder on your Mac. Notes: The folder must be named IMPORT with capital letters. You may not be able to see the transfer progress. Please wait patiently for it to finish. After transferring, restart the Insta360 app on your phone to see the files.
Android 1. Install Android File Transfer on your Mac. 2. Connect your phone to the Mac and open Android File Transfer. 3. Find “data > com.arashivision.insta360akiko > files > Insta360OneR > galleryOriginal”, then do
one of the following: 4. Browse the files and folders on your Android device, then copy and paste or drag them to a
folder on your Mac.
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X4 User Manual Transfer files between the Insta360 app and your Windows PC iPhone 1. Install iTunes on your Windows PC. Connect your iPhone to your PC, open iTunes, then
complete the authorization process according to the instructions. 2. After successful authorization, click the iPhone icon in the top left corner, and the iPhone’s
files will appear. 3. Click “File Sharing” and choose “Insta360” from the list. Then do one of the following:
Transfer from iPhone to Windows PC: Find the DCIM folder, then click Save. Choose your desired path and click Save. Transfer from Windows PC to iPhone: Create a new folder and name it IMPORT, then copy the photos/videos to the IMPORT folder. Replace the IMPORT folder in the Insta360 app. Notes: The folder must be named IMPORT with capital letters. After transferring, restart the Insta360 app on your phone to see the files.
Android 1. Connect your Android phone to your PC. Choose “Manage Files” under “USB Connected” on the
phone if required. 2. Click “My Computer/This Computer”, find your phone model, and click “Internal Storage”. 3. Find “data > com.arashivision.insta360akiko > files > Insta360OneR > galleryOriginal”, then do
one of the following: Transfer from Android to Windows PC: Copy the folder or files to your PC. Transfer from Windows PC to Android: Copy files to this folder from your PC.
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X4 User Manual
Maintenance
Firmware Update
Firmware updates will be regularly available for X4 to ensure it runs efficiently. Please update to the latest version for optimal results. Before updating, ensure X4 has at least 20% battery remaining.
Update via Insta360 App: Connect X4 to the Insta360 app. The app will notify you if there is a new firmware update available. Follow the on-screen instructions to update the firmware.
If the camera firmware update fails, check the following and try the update again: 1. Ensure the camera is close to your phone. 2. Keep the Insta360 app running and do not exit or minimize it. 3. Ensure your phone has a strong and stable network connection.
Update via Computer 1. Make sure X4 is powered on. 2. Connect the camera to the computer using the USB Type-C cable and select USB Mode. 3. Download the latest firmware version from the official Insta360 website on your computer. 4. Once the computer has recognized X4, copy the “Insta360X4FW.bin” file to X4’s root directory. Note: 1. Do not change the file name. 2. Disconnect X4 from the computer. X4 will automatically power off and the Indicator Lights will
slowly flash blue. 3. X4 will automatically restart once the update is complete.
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X4 User Manual
Lens Guards
X4 comes with Standard Lens Guard in the box. Use the Premium Lens Guard (purchased separately) for better protection and clearer shots. They are easy- to-apply tempered glass lens guards for complete protection against bumps and scratches. 1. Ensure the lenses and Lens Guards are clean and dry before installing, and always install them
in a clean, dry environment. If dust or other foreign objects are stuck on the surface of the Lens Guards, it will affect the final image results. Clean the Lens Guards with clean water and a soft cloth before installing. 2. Enable “Lens Guard Mode” when using the Lens Guards and turn it off after removing them. 3. Dirty or worn Lens Guards may affect the final image result. 4. The Lens Guards are not designed for underwater use. Be sure to remove them and turn off Lens Guards Mode before you use the camera underwater, even when using a Dive Case. 5. To avoid fogging, dry the Lens Guards thoroughly with a soft cloth if they get wet from water, snow or fog. 6. Be careful not to scratch the camera lens when removing the Lens Guards.
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X4 User Manual
Waterproofing
1. Insta360 X4 is waterproof up to 33ft (10m) without a Dive Case. The Lens Guards are not recommended for underwater use, so remove them before using the camera in water.
2. Use the official X4 Invisible Dive Case for the best stitching effect underwater. The design compensates for light refraction and keeps X4 waterproof to 164ft (50m).
3. After every use in seawater, soak the camera in fresh water for 5-10 minutes, gently rinse it and then dry it thoroughly with a soft cloth. Wait until it is completely dry before using it again.
4. Check that the battery compartment and USB Port Cover are free from dirt or foreign objects. Ensure both are securely closed to ensure waterproofing is not affected. The orange indication marks on the battery compartment should be completely covered.
To maintain the waterproofing of X4 : 1. Do not use a hair dryer to dry the camera, as it may affect the microphone and speaker and
damage the internal waterproofing ability. 2. Avoid operating the camera for extended periods (>1 hour) outside the recommended
temperature range (-4°F to 104°F/-20 to 40) or in humid environments. 3. Do not store the camera in high-temperature or high-humidity environments. 4. Avoid entering water at high speeds, as excessive water impact and pressure may damage the
device. 5. Ensure the camera’s Battery Cover and USB Port Cover are installed and securely closed.
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X4 User Manual
Cleaning
1. If there are foreign objects, such as dirt or hair, on the Lens Cover, clean it with clean water or use a lens pen, air blower or cloth.
2. If there are foreign objects, such as dirt or hair, on the lens, use a lens pen, air blower or cloth to clean it.
3. Ensure the Battery and Battery Cover is free of dirt and foreign objects like sand or hair. Clean it with a soft, dry cloth or paper if necessary.
Battery Precautions
1. Only use batteries provided by Insta360 designed for X4. Insta360 is not responsible for any accidents or failures that occur due to using unofficial batteries. If you need to replace the battery, please purchase it from the Insta360 official store.
2. Avoid using the battery outside the recommended temperature range (-4°F to 104°F/-20 to 40). Temperatures outside of this may cause the battery to expand, catch fire or even explode. Before using the camera in a low- temperature environment, fully charge the battery in a regular-temperature environment first to extend the battery life.
3. If the battery is not used for a long time, its performance will be affected. 4. Recharge and discharge the battery every three months to maintain optimal working
conditions.conditions.
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X4 User Manual
Arashi Vision Inc. ADD: 11th Floor, Building 2, Jinlitong Financial Center, Bao’an District, Shenzhen, Guangdong, China WEB: www.insta360.com TEL: 400-833-4360 +1 800 6920 360 EMAIL: service@insta360.com V1.0
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