WyreStorm MXV-0404-H2A-KIT MXV Full 4K HDR 60Hz HDBaseT Matrix Switchers with Zone Audio De Embed Outputs User Guide
- June 4, 2024
- WyreStorm
Table of Contents
WyreStorm MXV-0404-H2A-KIT MXV Full 4K HDR 60Hz HDBaseT Matrix Switchers
with Zone Audio De Embed Outputs
In the Box
- 1x MXV Matrix Switcher
- 1x AC Power Cord with US/UK/EU/AU pins
- 1x IR Remote (CR2025 Battery not Included)
- 4/6/8x IR Emitters
- 4/6/8x IR Receivers
- 2x Matrix Mounting Brackets with screws
- 1x Quickstart Guide (this document)
Additional In the Box (KIT)
- 2x Standard HDBaseT Receivers
- 2x Scaling HDBaseT Receivers
- 1x IR Receiver for Matrix IR Ext.
- 8x Receiver Mounting Brackets with screws (2 per RX)
IMPORTANT! Installation Requirements
- Visit the product page to download the latest firmware, document version, additional documentation, and configuration tools.
- Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.
- While this product supports CEC for the HDMI outputs, WyreStorm cannot guarantee compatibility with all forms of CEC communication.
Identifying Product Versions
These products have been released under multiple versions which contain either different chassis designs and/or feature sets. Content within this QSG is for the version 2 or newer of these products. Information on other versions can be found within the matching QSG. Each product version is identified by a v# after the product number on the product and outer packaging. Note that a version of these products may not contain this identifier while all versions above v1 will have the version indicated.
Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.
IMPORTANT! Installation Requirements
- The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
- It is suggested to use shielded Cat6a cabling or higher for all HDBaseT connections to achieve the maximum signal transmission distance and reliability. Category cables should be tested to 500Mhz across the entire link. Using Category cables that do not pass a 500Mhz frequency may result in shorter distance and signal loss.
- WyreStorm recommends using pre-terminated HDMI cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.
IR TX/RX Guidelines
Using WyreStorm infrared emitters and receivers is the best way to ensure that most IR coding formats are transmitted and received by the Network HD system. Other 3rd party emitters and receivers can be used; however, these devices must operate in the same manner as the
WyreStorm devices.
Due to differences in IR across 3rd party control systems their IR ports should never be connected directly to a networked system as an incompatibility may exist. WyreStorm offers a cable that compensates for voltage differences as well adjusts for differences in the pins used within the port. Refer to the CAB-IR-LINK product page for more information.
IR TX Port Pinout
The connection for IR TX (transmit) uses a 3.5mm (1/8in) mono plug.
IR RX Port Pinout
Connection for IR RX (receive) uses a 3.5mm (1/8in) stereo jack that outputs +5V DC to power the included IR receiver.
IR Code Settings
This matrix has 2 different IR code sets to help alleviate interference with devices that may contain a similar IR code. These various code sets can be set within the units web UI should the need arise to change them. We recommend that the IR code set be left to default unless absolutely required to resolve a code sharing issue.
- Access the Web UI. Refer to Accessing the Web UI.
- Navigate to the Settings tab within the Admin section of the Web UI. Default password is admin.
- Under IR Code select one of the available IR code sets. Mode 1 (0x00) is the default setting.
RS-232 Wiring
Most control systems and computers are DTE where pin 2 is RX, this can vary
from device to device. Refer to the documentation for the connected device for
pin functionally to ensure that the correct connections can be
made.
Setup and Configuration
Setup for this matrix including EDID is performed within the Web UI. Refer to
Accessing the Web UI for details.
Accessing the Web UI
This matrix uses an Auto IP method to generate the initial IP address based on the network connections. By default the IP address is set to DHCP and will pull the IP address from a connected DHCP server. Should the network not contain a DHCP server the IP address will default to a Auto IP range of 169.254/16. The above operation will occur unless the IP Address setting in the web UI is set to static.
- Connect the matrix to the same network as a PC.
- Using a 3rd party network scanner, scan the network for the IP address of the matrix.
- Open a web browser and enter the IP Address of the matrix.
- Enter the password for the matrix. Default Password: admin
IP Address Notes
- The IP address of the unit can be displayed by pressing and holding the
- UP and Down buttons on the front panel for 3 seconds. The IP address will be displayed on the front panel.
- The installer password and general password are the same by default.
- WyreStorm recommends changing the password for installer login to avoid any unwanted changes being made to the matrix configuration.
Low Power Mode (Standby)
This matrix contains a Low Power Mode that will place the unit into Standby
using less power than normal operating mode. While in this mode the Front
Panel
display and LEDs will be Off and outputs will be powered down. Once a command
is sent via the Front Panel buttons, IR remote/control system, or RS-232/IP
control system the unit will wake from Standby and be fully operational. The
unit can be placed back into standby via the Web UI or by sending an API
command
as described in the following sections.
Enabling Low Power Mode via Web UI
- Access the Web UI. Refer to Accessing the Web UI.
- Navigate to the Settings tab within the Admin section of the Web UI.
- Default password is admin.
- Under Low Power Mode, select On to enable.
Enabling via RS-232/IP
- Refer to the products API document for information on Com port and IP address settings.
- To place the unit into Standby send the command STANDBY
- To remove the unit from Standby send the command WAKE.
- To query the current Standby state send the command GET STANDBY.
Troubleshooting
- No or Poor Quality Picture (snow or noisy image)
- Verify that A/V mute is not enabled. Check Web UI for status on the selected output
- Verify that the matrix is not in Standby. Refer to Low Power Mode (Standby) for details
- Verify that power is being supplied to the transmitter and receiving device.
- Verify that all HDMI and HDBaseT connections are not loose and are functioning properly
- Verify that the HDBaseT cable is properly terminated following EIA568B standard
- Verify that the output resolution of the source and display is supported by this matrix and recevier
- If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K rated
No or Intermittent 3rd party Device Control
Verify that the IR and RS-232 cables are properly terminated following the
Wiring and Connections section.
Change the matrix IR code set in order to avoid interference with other
devices. Refer to IR Code Settings.
Troubleshooting Tips:
WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects
in material and workmanship under normal use for a period of five (5) years
from the date of purchase. Refer to the Product Warranty page on wyrestorm.com
for more details on our limited product warranty
Copyright
Copyright © 2022 WyreStorm Technologies | wyrestorm.com MXV Full Product Range Quickstart Guide | 220105 T: +44 (0) 1793 230 343 | US: 844.280.WYRE (9973) support@wyrestorm.com
WyreStorm
WyreStorm recommends reading through this document in its entirety to become
familiar with the product’s features prior to starting the installation
process.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>