COCOCAM SCSMS-20240226 Security Camera Instruction Manual

COCOCAM SCSMS-20240226 Security Camera Instruction Manual

Camera light

nstall the CocoCam APP

Search for “CocoCam” APP in the App Store(for i0S)or Google Play(for Android), or scan the QR code to download and install it on your mobile phone.

*Note: Please enable the following 2 permissions when using the APP for the first time:

1. Allow “CocoCam” to access mobile cellular data and wireless LAN, otherwise you will not be able to add a camera through it
2. Allow “CocoCam” to receive nofifications, otherwise thephone will not receive push notifications when motion detection or sound alarms are triggered.

Register an accou : New users need to register via email –> click “register” —> follow the steps to complete the account registration > then log in. 2.2 For any help or product issues, please send us an
email to service@cococamtech.com. We’ll reply to you within 24 hours.

.Add camera

Before use: 1. If using sd card Before power-on, please insert the Micro – SD card (2-128GB). If the Micro – SD card is inserted after
power-on, detection may fail and the product will need to be powered on again. 2. In WiFi connection, make the product and your mobile
phone 1ft to 3ft (30cm to 100cm) from the router.3. Before product adding, enable the Bluetooth function on your mobile phone. The product supports networking through
Bluetooth.You can scan the QR code below or visit the link to watch the added video
You can scan the QR code below or visit the link to watch the added video

Product adding method 1: Through Bluetooth
@ Connect the power supply and wait for flash of the red LED indicator. Click “+” at upper right of home page of the APP to add the product. On the product adding page, a list of the nearby cameras that can be connected through Bluetooth will appear automatically. (@ Choose your camera, search the wanted nearby WiFi, enter the WiFi password and wait for product adding.

Product adding method 2:Through scan QR codes

(DClick “+” at upper right of home page of the APP and choose Smart Camera(2.4G&5G Wi-Fi) @Connect the power supply. When the red LED indicator is flashing, choose the wanted WiFi and generate a QR
code (the product needs to be reset in its second adding rather than in its first adding). (3Use the lens to scan the QR code and wait for completion of product adding.

1. Add camera
2. Camera time
3. Real-ime view button
4. Multi-screen
5. Camera name
6. 0pen & hide view
7. .Replay
8. Setting menu
9. .My device list
10. Messages
11. \.Screenshot button
12. .Record
13. Lens switch
14. .Intercom option, long press to talk
15. .Motion Detection
16. PTZ control
17. Photo Album
18. .Video Replay
19. Playback Alarm Records

5.Intelligent Tracking

When you need to turn on the camera tracking function, turn on the corresponding tracking button according to the tracking mode supported by the camera. “Note: If the tracking is triggered too sensitively, you can reduce the detection sensitivity of the device, or set the range of the detection area.

6.Alarm management

“Alarm Management” is enabled by default, and the default detection sensitivity is “Medium”. This can be adjusted in “Device”—”Setings”—”Alarm Management”.

Detection sensitivity

The detection sensitivity supports “Low-Medium-High”, the higher the sensitivity is selected, the easier it is to trigger the alarm.

Alarm area

In order to reduce false alarms, it is recommended to set .

up area detection alarms: select the yellow area as the alarm detection area, and the blank area does not detect the alarm. When detecting, please try to avoid some
objects that are easy to move, such as flowering grass and trees to avoid unnecessary false alarms
*Note: When the yellow detection area has not been set for the first connection, all the blank areas are detectable by default. Once the yellow detection area is set, the blank area will not be detected and alarmed anymore.

Alert notifications and video playback

The camera supports 24-hour all day video recording. It can also push alert notifications to the APP and record the video to a micro SD card or cloud storage(payment is required)when the device detects moving objects. You can play the recorded videos anytime and anywhere through the CocoCam APP.
When the device detects a moving object, the status of the camera: 1. The alarm sounds in the APP (turn on the notification permission of the CocoCam APP in the phone settings and tumn on the phone volume) 2. Push notification of alarm information (activate the notification through the CocoCam APP in the phone settings). 3. The Micro SD card/cloud storage starts to capture alarm snapshots and record videos (make sure a TF card is inserted.)

Device share

Each camera can only be added to one administrator account. If other family members want to view the camera, they must sign up for an account separately.

1. Let your family register a CocoCam account first; makesure to use a new email account and phone number.
2.  Click “Device Share”. There are two sharing methodsfor you to choose: QR code sharing or account sharing,
3. Choose QR code to share: Allow your family to showtheir account QR code, and then you can share thecamera with your family after you scan it
4. Select account to share: Enter the account nameregistered by your family, and then share the camera with your family.

FAQ

1. Why can’t my device connect to WiFi? (1)Check to make sure your Wi-Fi name and password arenormal. The password cannot exceed 31 digits, no specialcharacters, preferably numbers and English letters, and please pay attention to capitalization.
2. (2)Make sure your camera supports the corresponding wifi band. (3)Make sure your camera and mobile phone are close to the router. (4)If the above suggestions do not solve the problem, please contact us via email. We’l reply to you within 2
3. .How do | reset the camera? (1)Please press and hold the reset button for 5 seconds. (2)When the device makes a chime, the red light starts toflash slowly. This means that the camera has been  successfully reset.
4. How do | connect the camera to a new WiFi? (1)Long press the reset button for 5 seconds to restore the factory settings. (2)Remove the camera in the CocoCam APP. (3)Reconnect to the new Wii.
5. .Why can’t | receive any alert notifications? (1)Enable notification permission in the CocoCam APP background. (2)Turn on the alert nofifications option on the device’s setting interface.

Why is there no alarm recording? Check to see if the TF card has been inserted or the cloud storage recording is turned on.
.My camera is always offline.Please make sure the router network is normal. It may bethat the location of the camera is oo far away from the router, causing the WiFi to fail to cover the camera.
.Why is the recorded video delayed in time? Please check the speed of the WiFi bandwidth and the strength of the WiFi signal; the distance between the camera and the router should not be too long.
Why can’t | add a camera after scanning the
QR code?Try to scan the mobile phone QR code at multiple angles.15cm away from the camera, or try to reset the camera;place it next to the router, reconnect and add it
9.Can the video files in the SD card of thedevice be played by other programs?
The camera’s interal video files do not support playing onother browsers or software, they are privately encrypted and must be viewed on the phone via your own account or
Why is the camera still in the deviceafter reset?
The reset option of the camera can only reset the networkconfiguration of the camera; it cannot modify theconfiguration on the APP. If you want to delete the camera, you must log in to the APP to delete it.
What should | do if there is a false alarm inthe equipment detection video?
First, you need to set the detection sensitivity in motiondetection to “Low”, and then accurately set the detectionarea according to the area you want to monitor. Inaddition, please try to avoid areas with a large number ofanimals, people, flowers or trees to avoid unnecessary false alarms.

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