WyreStorm NHD-400-E-TX 4K Video Over IP Encoder User Guide
- June 4, 2024
- WyreStorm
Table of Contents
WyreStorm NHD-400-E-TX 4K Video Over IP Encoder
Quickstart Guide
WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation process.
WyreStorm Documentation and Firmware
Download the following items from the product page on wyrestorm.com. They are
essential for accurate configuration and use of the NetworkHD system.
- Latest NetworkHD Firmware
- Management Suite v2.3 or Higher
- Networked Installation Guide
- NetworkHD Technical Reference Guide
- NetworkHD Certified Switches
- NetworkHD Switch Configuration Guides
- NetworkHD Switch Mapping Worksheet
- 3rd Party Control System Drivers
Network Switch Requirements
-
WyreStorm highly recommends the use of switches listed in the NetworkHD Certified Switches. These switches have been verified by WyreStorm to meet the
requirements of a NetworkHD system. -
NetworkHD requires a Layer 2+ / Layer 3 managed switch network with support for Multicast & IGMP Snooping. Ensure that the switch being used supports
these features and that they are configured prior to connecting the NetworkHD system. -
Configure all network switches to the exact specifications contained in the WyreStorm Switch Configurations Guides prior to connecting the NetworkHD
system. This will ensure proper operation from startup.
Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and
terminated prior to making connections to the switcher. Read through this
section in this
entirety before running or terminating the wires to ensure proper operation
and to avoid damaging equipment.
IMPORTANT! Installation Requirements
Copyright © 2021 WyreStorm Technologies |
wyrestorm.com
NetworkHD Quickstart Guide | 220121
INT: +44 (0) 1793 230 343 | US: 844.280.WYRE (9973)
support@wyrestorm.com 1 of 2
LAN Port Wiring
The NetworkHD 100, 200, 400 & 500 Series network port is a 1GbE link for
connection to a 1000BASE-T Ethernet switch. Refer to IEEE 802.3ab for official
guidance. Cables must be tested to 100MHz across the entire link. 1000BASE-T
uses the IEC 60603-7 8P8C connector.
The NetworkHD 600 Series network port is a 10GbE link for connection to a
10GBASE-T Ethernet switch. Refer to IEEE 802.3an for official guidance. Cables
must be tested to 500MHz across the entire link. 10GBASE-T uses the IEC
60603-7 8P8C connector.
RS-232 Wiring
The NetworkHD devices use a 3-pin or a 4-pin phoenix with no hardware flow
control. Most control systems and computers are DTE where pin 2 is RX, this
can
vary from device to device. Refer to the documentation for the connected
device for pin functionally to ensure that the correct connections can be
made.
- Devices that use a 3-pin connection include:
- NHD-110-TX
- NHD-110-RX
- NHD-250-RX
- NHD-400-DNT-TX
- NHD-500-TX
- NHD-500-RX
- NHD-600-TRX
- NHD-600-TRXF
- NHD-610-TX
- NHD-610-RX
- Devices that use a 4-pin connection include:
- NHD-400-E-RX
- NHD-400-RX
- NHD-600-TX
- NHD-600-RX
IR TX/RX Guidelines
-
Using WyreStorm infrared emitters and receivers is the best way to ensure that most IR coding formats are transmitted and received by the NetworkHD
system. Other 3rd party emitters and receivers can be used; however, these devices must operate in the same manner as the WyreStorm devices. -
Due to differences in IR across 3rd party control systems their IR ports should never be connected directly to a NetworkHD system as an incompatibility may
exist. WyreStorm offers a cable that compensates for voltage differences as well adjusts for differences in the pins used within the port. Refer to the CAB-IRLINK product page for more information.
IR TX Port Pinout
Connection for IR TX (transmit) uses a 3.5mm (1/8in) mono plug.
IR RX Port Pinout
Connection for IR RX (receive) uses a 3.5mm (1/8in) stereo jack that outputs
+5V DC to power the included IR receiver.
Audio Wiring
NetworkHD uses three different audio outputs. A 3.5mm (1/8in) TRS Stereo Jack
audio connection, a 3-pin phoenix unbalanced audio connection and a 5-pin
phoenix balanced audio connection.
Devices that use a 3.5mm:
- NHD-400-TX
- NHD-400-DNT-TX
- NHD-500-TX
- NHD-600-TX
- NHD-600-RX
Devices that use a 3-pin:
- NHD-110-TX
- NHD-110-RX
- NHD-250-RX
Devices that use a 5-pin:
- NHD-400-RX v3
- NHD-500-TX
- NHD-500-RX
- NHD-600-TRX
- NHD-600-TRXF
- NHD-610-TX
- NHD-610-RX
Setup and Configuration
-
Do not connect the power supply until all networked devices are connected to the network switch.
-
NetworkHD Series uses DHCP to assign IP addresses by default. In the absence of a DHCP server an AutoIP address will be assigned in the subnet
169.254.0.0/16. Ensure the PC being used for configuration obtains an IP via DHCP or is set to an address in the AutoIP range prior to starting the
configuration process. -
In order to configure the NetworkHD encoders and decoders, the AV port on the NHD-000-CTL MUST be connected to the same LAN/VLAN and Subnet as the
NetworkHD encoders and decoders. -
In order for the devices in the system to be controlled via a 3rd party controller on a different VLAN, the CONTROL port MUST be connected to the same LAN/
VLAN and Subnet as the control system. -
The NHD-000-CTL’s two Ethernet ports are designed to be used in different Networks or VLANs. When using a single Network or VLAN for example when
using NetworkHD Touch – do not connect both ports – only use the AV port of the CTL. -
Install NetworkHD devices to allow airflow through the product – WyreStorm recommends using the NetworkHD rack mounts. The install location should be
dry, well ventilated and guaranteed to maintain the mandatory operating temperature range of the product.
NetworkHD Console Configuration
In addition to the steps below more information on configuration can be found in the NetworkHD Installation Guide.
-
Connect a computer running Windows™ to the same LAN/VLAN as the NetworkHD components and ensure its IP is within the same subnet as the
NetworkHD. The NHD-000-CTL is set to a static address of 169.254.1.1 by default – do not choose this address for your PC. -
Power On the NetworkHD devices by connecting the included power supplies to the Power Input or by powering On the PoE switch.
-
Open the WyreStorm Management Suite (Available from the WyreStorm website) and launch the NetworkHD 000 Series Console and press Search.
Note: If no devices are discovered, verify that encoders/decoders, CTL and PC are within the same subnet scope and within the same range of the CTLs AV
Port and disable or create an exception for the NetworkHD Console in the Windows Firewall. -
Configure the system as per the instructions in the NetworkHD Installation Guide.
Note: WyreStorm reserves the right to change the product specification,
appearance or dimensions of this product at any time without
prior notice. For full specifications for individual NetworkHD products, visit
wyrestorm.com.
Warranty Information
WyreStorm Technologies ProAV Corp warrants that its products to be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited product warranty.