WyreStorm EX-100-H2-EARC 18Gbps 4K HDR AVX Extender with eARC Audio Breakout and PoE User Guide

June 4, 2024
WyreStorm

WyreStorm EX-100-H2-EARC 18Gbps 4K HDR AVX Extender with eARC Audio Breakout and PoE

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation process.

IMPORTANT! Installation Requirements

  • Visit the product page to download the latest firmware, document versions, additional documentation, and configuration tools.
  • Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.
  • While this product supports CEC, WyreStorm cannot guarantee compatibility with all forms of CEC communication.

In the Box

1x EX-100-H2-EARC Transmitter
1x EX-100-H2-EARC Receiver
1x 12V DC 3A Power Supply (US/UK/EU/AU)
1x IR Receiver
1x IR Emitter
4x Mounting Brackets with screws
2x 3-pin Terminal Blocks
1x QuickStart Guide (this document)

Basic Wiring Diagram

Wiring and Connections

WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

IMPORTANT! Wiring Guidelines

  • The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
  • WyreStorm recommends the use of shielded category cable to minimize signal noise and interference.
  • WyreStorm recommends using pre-terminated HDMI cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.
RS-232 Wiring

The EX-100-H2-EARC uses a 3-pin RS-232 with no hardware flow control.
Most control systems and computers are DTE where pin 2 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made.
Refer to RS-232 Mode Settings for details on setting RS-232 modes.

IR TX/RX Guidelines

  • Using WyreStorm infrared emitters and receivers is the best way to ensure that most IR coding formats are transmitted and received by the system.
    Other 3rd party emitters and receivers can be used; however, these devices must operate in the same manner as the WyreStorm devices.

  • Due to differences in IR across 3rd party control systems their IR ports should never be connected directly to a NetworkHD system as an incompatibility may exist. WyreStorm offers a cable that compensates for voltage differences as well adjusts for differences in the pins used within the port. Refer to the CAB-IR-LINK product page for more information.

WyreStorm recommend the use of shielded cable to minimize signal noise and interference

WyreStorm Connector

| |

3rd Party Device

---|---|---
|

Pin 1

| TX (Transmit)| —> To —>|

RX (Receive)

Pin 2

| RX (Receive)| —> To —>| TX (Transmit)
Pin 3| G (Ground)| —> To —>|

G (Ground)

IR TX Port Pinout

Connection for IR TX (transmit) uses a 3.5mm (1/8in) mono plug.

IR RX Port Pinout

Connection for IR RX (receive) uses a 3.5mm (1/8in) stereo jack that outputs +5V DC to power the included IR receiver.

eARC/ARC LED

The EX-100-H2-EARC shares one LED to signify whether the extender is transmitting an ARC or eARC signal. Based on the transmission, the LED behavior changes as below.

Solid: eARC audio is transmitting
Flashing: ARC audio is transmitting

Dipswitch Settings

The dipswitches on the TX and RX allow for changing the audio transmitting mode. Use the table to the right to configure the extender’s audio mode based on the application’s requirement.

When setting a dipswitch setting, power off both the transmitter and receiver before making a change. Once set, the units can be powered back on.

Function|

Transmitter

|

Receiver

---|---|---
eARC (default)| |
ARC| |
S/PDIF Pass through| |
TX De-embedding (via S/PDIF Out)| |

Audio Formats

|

eARC

| ARC| S/PDIF Port|

HDMI Passthrough

---|---|---|---|---
PCM|

| ✔| ✔|

PCM 5.1|

| –| –|

PCM 7.1|

| –| –|

Dolby Digital|

| ✔| ✔|

Dolby Digital Plus|

| ✔| –|

Dolby TrueHD/Atmos|

| –| –|

DTS| ✔| ✔| ✔|

DTS HD|

| –| –|

DTS HD Master Audio|

| –| –|

DTS:X|

| –| –|

Troubleshooting

No or Poor Quality Picture (snow or noisy image)

  • Verify that power is being supplied to the transmitter and receiver.
  • Verify that the AVX cable is properly terminated following EIA568B standard.
  • Verify that the output resolution of the source and display is supported by this extender.
  • If transmitting 4K, verify that the HDMI cables used are 4K rated.
  • Verify that all source and AVX connections are not loose and are functioning properly

No or Intermittent 3rd party Device Control

  • Verify that the IR and RS-232 cables are properly terminated following the Wiring and Connections section.
  • Verify that RS-232 modes are properly selected for the desired operation.
    Refer to RS-232 Mode Settings for details.

Troubleshooting Tips:

  • WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Warranty Information

WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited product warranty

Copyright © 2021 WyreStorm Technologies | wyrestorm.com
EX-100-H2-EARC Quickstart Guide | 210524
UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
support@wyrestorm.com

References

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