WyreStorm SW-120-TX3 Synergy 4K60Hz HDBaseT 3.0 Switching Transmitter User Manual

June 1, 2024
WyreStorm

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WyreStorm SW-120-TX3 Synergy 4K60Hz HDBaseT 3.0 Switching Transmitter

WyreStorm-SW-120-TX3-Synergy-4K60Hz-HDBaseT-3-0-Switching-Transmitter-
PRODUCT - Copy

Specifications

  • Model: SW-120-TX3
  • Features: 2-input 4K60Hz HDBaseTTM 3.0 Switching Transmitter with USB-C Charging, Audio Input/Output and CEC Trigger
  • Power Input: 20V 6A
  • Ports: RS-232, HDBT Output, HDMI Input, USB Host, USB-C Input, Audio Output

Product Usage Instructions

  • Basic Setup:
    • Before starting the installation process, ensure you have all the necessary components from the box including the transmitter, terminal block, cables, mounting brackets, and screws.
  • Wiring and Connections:
    • It is recommended to run and terminate all wiring before making connections to the switcher to avoid damaging equipment. Follow the wiring diagram and make sure all connections are secure.
  • DIP Switch Control:
    • Use the four-pin DIP switch to adjust the RS-232 function. Pin 2 controls the mode between RS-232 Control and RS-232 HDBaseT Firmware Upgrade. Pins 1, 3, and 4 are reserved.
  • RS-232 Wiring:
    • The SW-120-TX3-Ux uses a 3-pin RS-232 with no hardware flow control. Ensure correct connections by referring to the documentation of the connected device for pin functionality.

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features before starting the installation process.

WyreStorm-SW-120-TX3-Synergy-4K60Hz-HDBaseT-3-0-Switching-Transmitter-
FIG-10

IMPORTANT! Installation Requirements

  • Visit the product page to download the latest firmware, document version, additional documentation, and configuration tools.
  • Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.
  • While this product supports CEC, WyreStorm cannot guarantee compatibility with all forms of CEC communication.

In the Box

  • 1x SW-120-TX3 HDBaseT 3.0 Transmitter
  • 1x 3-pin Terminal Block
  • 1x 2m USB-C to USB-C Cable with Locking Connector (5Gbps) 4x Wall Mounting Brackets
  • 4x Mounting Screws
  • 1x Quickstart Guide (This Document)
    20v 6A PSU Sold Separately

Basic Wiring Diagram

WyreStorm-SW-120-TX3-Synergy-4K60Hz-HDBaseT-3-0-Switching-Transmitter-
FIG-1

SW-120-TX3 (Front/Rear)

WyreStorm-SW-120-TX3-Synergy-4K60Hz-HDBaseT-3-0-Switching-Transmitter-
FIG-11

DIP Switch Control
The four-pin DIP switch can be used to adjust the RS-232 function.

Pin 2 is set to the “Up” position, RS-232 Control mode. RS-232 port is used to control the receiver and remote transmitter. In this mode, users can upgrade the receiver’s MCU firmware.
Pin 2 is set to the “Down” position, RS-232 HDBaseT Firmware Upgrade. Users can upgrade firmware in this mode.

Pin 1, Pin 3 and Pin 4 are reserved. The positions of these two pins will not affect IR and RS-232 functions.

Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated before making connections to the switcher. Read through this section in its entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

IMPORTANT: Wiring Guidelines

  • The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will hurt signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
  • WyreStorm recommends using pre-terminated HDMI and USB cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.
  • This product contains a USB-C connection that can be used as an audio/video input. When using this connection verify that the USB-C cable used supports audio/video functionality as not all USB-C cables support this requirement.WyreStorm-SW-120-TX3-Synergy-4K60Hz-HDBaseT-3-0-Switching-Transmitter-FIG-6

RS-232 Wiring
The SW-120-TX3-Ux uses a 3-pin RS-232 with no hardware flow control. Most control systems and computers are DTE where pin 2 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made.

  • Baud Rate: 115200
  • Byte : 8bits
  • Pairty: No
  • Stop Bit: 1

WyreStorm-SW-120-TX3-Synergy-4K60Hz-HDBaseT-3-0-Switching-Transmitter-
FIG-7

Note: The RS-232 port is software that allows the SW-120-TX3-Ux to distinguish between a self-switching command or whether a routed, device control command is being sent over HDBaseT

Audio Connections

The audio connections use a 3.5mm (1/8in) TRS Stereo Jack.

Troubleshooting

No or Poor Quality Picture (snow or noisy image)

  • Verify that power is being supplied to the transmitter and receiving device.
  • Verify that all HDMI, USB and HDBaseT connections are not loose and are functioning properly.
  • Verify that the HDBaseT cable is properly terminated following EIA568B standard.
  • Verify that the output resolution of the source and display is supported by this extender.
  • If transmitting 4K, verify that the HDMI cables used are 4K rated.

No or Intermittent 3rd party Device Control
Verify that the RS-232 cables are properly terminated following the Wiring and Connections section.

Troubleshooting Tips
WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Note: WyreStorm reserves the right to change product specification, appearance or dimensions of this product at any time without prior notice.

Warranty

Warranty Information
WyreStorm Technologies LLC warrants that its products be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited product warranty.

  • 5 YEARS

CONTACT

Copyright © 2023 WyreStorm ProAV Corporation
wyrestorm.com SW-120-TX3 Quickstart Guide | 231101
INT: +44 (0) 1793 230 343 | US: 844.280.WYRE (9973)
support@wyrestorm.com

Frequently Asked Questions

  • Q: What is included in the box with the SW-120-TX3?
    • A: The box includes the SW-120-TX3 HDBaseT 3.0 Transmitter, a 3-pin Terminal Block, a USB-C to USB-C Cable, Wall Mounting Brackets, Mounting Screws, and a Quickstart Guide.
  • Q: How can I upgrade the firmware of the receiver using the SW-120-TX3?
    • A: You can upgrade the receiver’s MCU firmware by adjusting the DIP switch to RS-232 Control mode and connecting the RS-232 port for API control.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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