AVer CAM550 Conference Camera User Guide

: July 26, 2024
: AVer

Table of Contents

AVer CAM550 Conference Camera User Guide
Package Contents
Optional Accessories
Overview
LED Indicator
Installation
Remote Control
Wall Mount Installation
Making a Video Call
Making a Connection through the Browser
- References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AVer CAM550 Conference Camera User Guide

CAM550

Package Contents

Optional Accessories

Overview

* AI Lens:
Users can see AI lens preview image in PTZApp 2, IP webpage or HDMI out to check camera installation location.
AI lens is used to detect participants within its 95 degree field of view to trigger optical zoom lens to track people in the room. Please don’t put the camera on table because the AI lens view will be blocked.
The suggested installation height is at least 1.5m.
** HDMI out streaming supports picture in picture (PIP) function. For more details, please refer to user’s manual.

*** Power over Ethernet (PoE), compatible with IEEE 802.3AT/802.3AF. Please use CAT 5e FTP cable (not included.)

LED Indicator

Solid blue: Power on
Solid red: Start-up
Solid orange: Only power cable connected
Solid blue: Video on
Solid white: USB cable is connected but camera doesn’t have any streaming out
Flash orange: Manually update FW

Gesture control
Blue light blinks for 2 seconds: Successfully wake up gesture control function by any valid gesture command
Blue light blinks for 4 seconds: Camera recognizes a valid gesture command and start to action.
[Note]: The default of gesture control is off. Please enable it via PTZApp 2 or IP web page. The effective distance is up to 5-meter away from the camera.

Installation

[Notes]

HDMI port only supports 1080p resolution.
If you select RTSP/RTMP resolution up to 4k resolution, the HDMI out streaming will be disabled.

Remote Control

AAA Batteries (required)
*Not supported for CAM550

Wall Mount Installation

Making a Video Call

A computer is required to use this device.

Open your video collaboration application such as Zoom, Microsoft® Teams, Skype for Business,Skype, Google Meet, Intel® Unite™, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting® , TrueConf, Adobe Connect, Cisco WebEx® , Fuze, GoToMeeting™, Microsoft® Lync™, Vidyo, vMix, WebRTC, Wirecast, XSplit.
Set the CAM550 as your primary camera device in your application (Please consult your application setup guide for details).
Ready to make a video call.
[Note] CAM550 is a Plug-n-Play Conference Camera. The system requires no special drivers. For advanced setting and firmware update, please download PTZApp 2.

Making a Connection through the Browser

CAM550 has an Ethernet port for IP streaming and allows administrators to remotely control and set up the camera via an internet access. Moreover, CAM550 also supports RTSP and RTMP functions. For more details, please refer to user’s manual or contact our technical support.

In PTZApp 2, user can change the IP address setting of CAM550, configure the parameters of the camera, set up AI tracking functions and some advanced image settings, pan, tilt, and zoom the camera. Please refer to the user manual for details.
Please go to https://www.aver.com/download-center (Global),
https://www.avereurope.com/download-center (Europe), or
https://www.averusa.com/business/support (USA) to download the PTZApp 2. After downloading,
double-click on the file and follow the on-screen instructions to complete the installation.
After installing the PTZApp 2, double-click on the PTZApp 2 icon to run the application.
** To support IP address changes in groups, user can download AVer IP Finder app.
1. Download the IP Finder from https://www.aver.com/download-center (Global),
  https://www.avereurope.com/download-center (Europe), or
  https://www.averusa.com/business/support (USA).
2. Run the IP Finder.
3. Click “Search”, and all available devices will be listed on the screen.

FEDERAL COMMUNICATIONS COMMISSION
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning:
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Caution:
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions.

COPYRIGHT
© 2024 AVer Information Inc. All rights reserved. | March 11, 2024
The information contained in this documentation is subject to change without notice.

More Help
For FAQs, technical support, software and user manual download, please visit:
Global: https://www.aver.com/download-center
USA: https://www.averusa.com/business/support
Europe: https://www.avereurope.com/download-center

Technical Support:
Global: https://www.aver.com/technical-support
USA: https://averusa.force.com/support/s/contactsupport
Europe: https://www.avereurope.com/technical-support

Contact Information
Headquarters
AVer Information Inc.
https://www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan
Tel: +886 (2) 2269 8535

USA Branch Office
AVer Information Inc.
https://www.averusa.com
668 Mission Ct., Fremont, CA 94539, USA
Tel: +1 (408) 263 3828
Toll-free: +1 (877) 528 7824
Technical support: support.usa@aver.com

Europe Branch Office
AVer Information Europe B.V.
https://www.avereurope.com
Westblaak 134, 3012 KM, Rotterdam, The Netherlands
Technical support: eu.rma@aver.com

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