AVer PTC310 AI Auto Tracking PTZ Camera User Manual

June 5, 2024
AVer

AVer PTC310 AI Auto Tracking PTZ Camera

Product Introduction

OverviewAVer-PTC310-AI-Auto-Tracking-PTZ-Camera-1

(1) Tally Lamp (*1) (5) PoE+ IEEE 802.3AT (9) USB 3.0 Port (Type C)
(2) IR Sensor (6) RS232 Port (10) HDMI Port
(3) Power Indicator (7) RS422 Port (11) 3G-SDI Port (*2)
(4) Kensington Lock (8) Audio In (12) DC Power Jack
  • Line input level: 1Vrms (max.).
  • Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
  • This feature (3G-SDI) is not supported on PTC310H

RS232 and RS422 Connection

Connect through the RS232 or RS422 for camera control.

  • RS232
  • RS232 Port Pin Definition

Function

| Mini DIN9 PIN #| ****

I/O Type

| ****

Signal

| ****

Description

---|---|---|---|---




VISCA IN

| 1| Output| DTR| Data Terminal Ready
2| Input| DSR| Data Set Ready
3| Output| TXD| Transmit Data
6| Input| RXD| Receiver Data





VISCA OUT

| 7| Output| DTR| Data Terminal Ready
4| Input| DSR| Data Set Ready
8| Output| TXD| Transmit Data
9| Input| RXD| Receiver Data
5| —| —| Not connect

  • RS232 mini DIN9 to mini DIN8 Cable Pin DefinitionAVer-PTC310-AI-Auto-Tracking-PTZ-Camera-4

Mini DIN8 Cable Pin Definition

No. Signal
1 DTR
2 DSR
3 TXD
4 GND
5 RXD
6 GND
7 NC
8 NC

Din8 to D-Sub9 Cable Pin Definition RS422AVer-PTC310-AI-Auto-
Tracking-PTZ-Camera-7

[Note] Use cat5e splitter for multi-camera connection.

RS422 Pin

No.| Pin| No.| Pin
1| TX-| 5| TX+
2| TX+| 6| RX+
3| RX-| 7| RX-
4| TX-| 8| RX+

Cat5e splitter pin assignment:AVer-PTC310-AI-Auto-Tracking-PTZ-
Camera-9

OSD Tree Camera

Go to Advanced Setting -> Control. Make sure the Camera Address, Baud Rate setting is correct.
Advanced Setting

Advanced Setting| Audio|  |
---|---|---|---
 | Input Type| Mic in/Line in|
 |
Auto Gain Control| OFF/ON|
 |
Noise Suppression| OFF/Low/Normal|
 |
Audio Volume| 0 ~ 10|
 |
Control|
Type| RS232/RS422|
 |
Protocol| VISCA/Pelco-P/ Pelco-D|
 |
Camera Address| 1~7|
 |
Baud Rate| 2400/4800/9600/38400|
 |
Tracking| ON/OFF|

RS232/422 Visca Command Table

Command Set Command Command Packet Comments
CAM_Power On 8x 01 04 00 02 FF Power ON/OFF
Off 8x 01 04 00 03 FF

CAM_Zoom

| Stop| 8x 01 04 07 00 FF|
Tele(Variable)| 8x 01 04 07 2p FF| p=0 (Low) to 7 (High)
Wide(Variable)| 8x 01 04 07 3p FF

CAM_Focus

| Stop| 8x 01 04 08 00 FF|
Auto Focus| 8x 01 04 38 02 FF|
Manual Focus| 8x 01 04 38 03 FF|
One Push| 8x 01 04 18 01 FF|
Direct| 8x 01 04 47 0p 0q 0r 0s FF| pqrs: Zoom Position

CAM_WB

| Auto| 8x 01 04 35 00 FF| Normal Auto
ATW| 8x 01 04 35 04 FF|
Indoor| 8x 01 04 35 01 FF|
Outdoor| 8x 01 04 35 02 FF|
One Push WB| 8x 01 04 35 03 FF| One Push WB mode
Manual| 8x 01 04 35 05 FF| Manual Control mode
One Push| 8x 01 04 10 05 FF| One Push WB Trigger
CAM_RGain| Up| 8x 01 04 03 02 FF| Manual Control of R Gain
Down| 8x 01 04 03 03 FF|
CAM_Bgain| Up| 8x 01 04 04 02 FF| Manual Control of B Gain
Down| 8x 01 04 04 03 FF|

CAM_AE

| Full Auto| 8x 01 04 39 00 FF| Automatic Exposure mode
Manual| 8x 01 04 39 03 FF| Manual Control mode
Shutter Priority| 8x 01 04 39 0A FF| Shutter Priority Automatic Exposure mode
Iris Priority| 8x 01 04 39 0B FF| Iris Priority Automatic Exposure mode
Bright| 8x 01 04 39 0D FF| Bright Mode (Manual control)
CAM_Shutter| Up| 8x 01 04 0A 02 FF| Shutter Setting
Down| 8x 01 04 0A 03 FF|
CAM_Iris| Up| 8x 01 04 0B 02 FF| Iris Setting
Down| 8x 01 04 0B 03 FF|
CAM_Gain| Up| 8x 01 04 0C 02 FF| Gain Setting
Down| 8x 01 04 0C 03 FF|
CAM_Bright| Up| 8x 01 04 0D 02 FF| Bright Setting
Down| 8x 01 04 0D 03 FF|
 | Up| 8x 01 04 0E 02 FF| Exposure Compensation Amount Setting
Down| 8x 01 04 0E 03 FF|
CAM_Backlight| On| 8x 01 04 33 02 FF| Back Light Compensation ON/OFF
Off| 8x 01 04 33 03 FF|

CAM_Preset

| Reset| 8x 01 04 3F 00 pp FF|

pp: Preset Number 0x00~0xFF

Set| 8x 01 04 3F 01 pp FF
Recall| 8x 01 04 3F 02 pp FF
CAM_Menu| On/Off| 8x 01 06 06 10 FF| Display ON/OFF

Pan-tilt Drive

| Up| 8x 01 06 01 VV WW 03 01|

VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)

Down| 8x 01 06 01 VV WW 03 02
Left| 8x 01 06 01 VV WW 01 03
Right| 8x 01 06 01 VV WW 02 03
UpLeft| 8x 01 06 01 VV WW 01 01
UpRight| 8x 01 06 01 VV WW 02 01
DownLeft| 8x 01 06 01 VV WW 01 02
DownRight| 8x 01 06 01 VV WW 02 02
Stop| 8x 01 06 01 VV WW 03 03
Home| 8x 01 06 04 FF|
Reset| 8x 01 06 05 FF|

Absolute Position (v26 or above)

|  |

8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

| VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed) YYYY: Pan Position 8A14 to 762C (CENTER 0000)

ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

CAM_Wdr| On| 8x 01 04 3D 02 FF| Wdr ON/OFF
Off| 8x 01 04 3D 03 FF|
CAM_MenuEnter|  | 8x 01 7E 01 02 00 01 FF| Enter Submenu
Tally Lamp ON|  | 8x 01 7E 01 0A 00 02 FF|
Tally Lamp OFF|  | 8x 01 7E 01 0A 00 03 FF|

Freeze

| Freeze On| 81 01 04 62 02 FF| Freeze On Immediately
Freeze Off| 81 01 04 62 03 FF| Freeze Off Immediately
Preset Freeze On| 81 01 04 62 22 FF| Freeze On When Running Preset
Preset Freeze Off| 81 01 04 62 23 FF| Freeze Off When Running Preset
Auto Tracking| On| 8x 01 04 7D 02 FF| Auto tracking ON/OFF
Off| 8x 01 04 7D 03 FF|

CAM_Memory Special

|

Set

|

8x 01 04 3F 01 pp FF

| pp: 0x00 To 0xFF normal preset pp: 0x5F => Trun on OSD menu pp: 0xA0 => Full Body

pp: 0xA1 => Upper Body pp: 0xA2 => Tracking Point pp: 0xA3 => Switch

pp: 0xA4 => Presenter mode (support with v25 or newer firmware)

pp: 0xA5 => Zone mode (support with v25 or newer firmware)

Inquiry Command| Command Packet| Reply Packet| Comments
---|---|---|---
CAM_PowerInq| 8x 09 04 00 FF| y0 50 02 FF| On
y0 50 03 FF| Off

CAM_WBModeInq

|

8x 09 04 35 FF

| y0 50 00 FF| Auto
y0 50 01 FF| In Door
y0 50 02 FF| Out Door
y0 50 03 FF| One Push WB
y0 50 04 FF| ATW
y0 50 05 FF| Manual
CAM_RGainInq| 8x 09 04 43 FF| y0 50 00 00 0p 0q FF| pq: R Gain
CAM_BGainInq| 8x 09 04 44 FF| y0 50 00 00 0p 0q FF| pq: B Gain

CAM_AEModeInq

|

8x 09 04 39 FF

| y0 50 00 FF| Full Auto
y0 50 03 FF| Manual
y0 50 0A FF| Shutter Priority
y0 50 0B FF| Iris Priority
y0 50 0D FF| Bright
CAM_ShutterPosInq| 8x 09 04 4A FF| y0 50 00 00 0p 0q FF| pq: Shutter Position
CAM_IrisPosInq| 8x 09 04 4B FF| y0 50 00 00 0p 0q FF| pq: Iris Position
CAM_GainPosInq| 8x 09 04 4C FF| y0 50 00 00 0p 0q FF| pq: Gain Position
CAM_BrightPosInq| 8x 09 04 4D FF| y0 50 00 00 0p 0q FF| pq: Bright Position
CAM_ExpCompPosInq| 8x 09 04 4E FF| y0 50 00 00 0p 0q FF| pq: ExpComp Position
CAM_FocusModeInq| 8x 09 04 38 FF| y0 50 02 FF| Auto Focus
y0 50 03 FF| Manual Focus
CAM_FocusPosInq| 8x 09 04 48 FF| y0 50 0p 0q 0r 0s FF| pqrs: Focus Position
CAM_ZoomPosInq| 8x 09 04 47 FF| y0 50 0p 0q 0r 0s FF| pqrs: Zoom Position

Visca-over-IP Settings 

AVer-PTC310-AI-Auto-Tracking-PTZ-
Camera-10

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