AVer PTC310H AI Auto Tracking PTZ Camera Instruction Manual

June 4, 2024
AVer

AVer PTC310H AI Auto Tracking PTZ CameraProduct Introduction

Product Introduction

Overview

(1) Tally Lamp (5) PoE+ IEEE 802.3AT (9) USB 3.0 Port (Type C)
(2) IR Sensor (6) RS232 Port (10) HDMI Port
(3) Power Indicator (7) RS422 Port (11) 3G-SDI Port (*2)
(4) Kensington Lock (8) Audio In(*1) (12) DC Power Jack
  • (*1)Line input level: 1Vrms (max.).
  • (*1)Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
  • (*2)This feature (3G-SDI) is not supported on PTC310H

Connect through the RS232 or RS422 for camera control

  • RS232

  • RS232 Port Pin Definition


Function

| Mini DIN9 PIN #| ****

I/O Type

| ****

Signal

| ****

Description

---|---|---|---|---




VISCA IN

| 1| Output| DTR| Data Terminal Ready
2| Input| DSR| Data Set Ready
3| Output| TXD| Transmit Data
6| Input| RXD| Receiver Data





VISCA OUT

| 7| Output| DTR| Data Terminal Ready
4| Input| DSR| Data Set Ready
8| Output| TXD| Transmit Data
9| Input| RXD| Receiver Data
5| —| —| Not connect

  • RS232 mini DIN9 to mini DIN8 Cable Pin Definition

AVer-PTC310H-AI-Auto-Tracking-PTZ-CameraProduct-Introduction-
fig-34

  • Mini DIN8 Cable Pin Definition
No. Signal
1 DTR
2 DSR
3 TXD
4 GND
5 RXD
6 GND
7 NC
8 NC
  • Din8 to D-Sub9 Cable Pin Definition

  • RS422

Note: Use cat5e splitter for multi-camera connection.

RS422 Pin

No.| Pin| No.| Pin
1| TX-| 5| TX+
2| TX+| 6| RX+
3| RX-| 7| RX-
4| TX-| 8| RX+

  • Cat5e splitter pin assignment:

Advanced Setting
Go to Advanced Setting -> Control. Make sure the Camera Address, Baud Rate setting is correct.

OSD Tree

Advanced Setting| Audio| |
---|---|---|---
| Input Type| Mic in/Line in|
|
Auto Gain Control| OFF/ON|
|
Noise Suppression| OFF/Low/Normal|
|
Audio Volume| 0 ~ 10|
|
Control|
Type| RS232/RS422|
|
Protocol| VISCA/Pelco-P/ Pelco-D|
|
Camera Address| 1~7|
|
Baud Rate| 2400/4800/9600/38400|
|
Tracking| ON/OFF|

RS232/422 Visca Command Table

Command Set Command Command Packet Comments
CAM_Power On 8x 01 04 00 02 FF Power ON/OFF
Off 8x 01 04 00 03 FF

CAM_Zoom

| Stop| 8x 01 04 07 00 FF|
Tele(Variable)| 8x 01 04 07 2p FF| p=0 (Low) to 7 (High)
Wide(Variable)| 8x 01 04 07 3p FF

Direct

|

8x 01 04 47 0p 0q 0r 0s FF

| pqrs: Zoom Position, PTC310: 0x0000~0x6f20 PTC330: 0x0110~0x5490

CAM_Focus

| Stop| 8x 01 04 08 00 FF|
Far (Standard)| 8x 01 04 08 02 FF| Each ‘Far/Near’ needs a ‘stop’
Near (Standard)| 8x 01 04 08 03 FF
Auto Focus| 8x 01 04 38 02 FF|
Manual Focus| 8x 01 04 38 03 FF|
One Push| 8x 01 04 18 01 FF|
Direct| 8x 01 04 47 0p 0q 0r 0s FF| pqrs: Zoom Position

CAM_WB

| Auto| 8x 01 04 35 00 FF| Normal Auto
ATW| 8x 01 04 35 04 FF|
Indoor| 8x 01 04 35 01 FF|
Outdoor| 8x 01 04 35 02 FF|
One Push WB| 8x 01 04 35 03 FF| One Push WB mode
Manual| 8x 01 04 35 05 FF| Manual Control mode
One Push| 8x 01 04 10 05 FF| One Push WB Trigger
CAM_RGain| Up| 8x 01 04 03 02 FF| Manual Control of R Gain
Down| 8x 01 04 03 03 FF|
CAM_Bgain| Up| 8x 01 04 04 02 FF| Manual Control of B Gain
Down| 8x 01 04 04 03 FF|

CAM_AE

| Full Auto| 8x 01 04 39 00 FF| Automatic Exposure mode
Manual| 8x 01 04 39 03 FF| Manual Control mode
Shutter Priority| 8x 01 04 39 0A FF| Shutter Priority Automatic Exposure mode
Iris Priority| 8x 01 04 39 0B FF| Iris Priority Automatic Exposure mode
Bright| 8x 01 04 39 0D FF| Bright Mode (Manual control)
CAM_Shutter| Up| 8x 01 04 0A 02 FF| Shutter Setting
Down| 8x 01 04 0A 03 FF|
CAM_Iris| Up| 8x 01 04 0B 02 FF| Iris Setting
Down| 8x 01 04 0B 03 FF|
CAM_Gain| Up| 8x 01 04 0C 02 FF| Gain Setting
Down| 8x 01 04 0C 03 FF|
CAM_Bright| Up| 8x 01 04 0D 02 FF| Bright Setting
Down| 8x 01 04 0D 03 FF|
CAM_ExpComp| Up| 8x 01 04 0E 02 FF| Exposure Compensation Amount Setting
Down| 8x 01 04 0E 03 FF|
CAM_Backlight| On| 8x 01 04 33 02 FF| Back Light Compensation ON/OFF
Off| 8x 01 04 33 03 FF|

CAM_Preset

| Reset| 8x 01 04 3F 00 pp FF|

pp: Preset Number 0x00~0xFF

Set| 8x 01 04 3F 01 pp FF
Recall| 8x 01 04 3F 02 pp FF
CAM_Menu| On/Off| 8x 01 06 06 10 FF| Display ON/OFF

Pan-tilt Drive

| Up| 8x 01 06 01 VV WW 03 01 FF|

VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)

Down| 8x 01 06 01 VV WW 03 02 FF
Left| 8x 01 06 01 VV WW 01 03 FF
Right| 8x 01 06 01 VV WW 02 03 FF
UpLeft| 8x 01 06 01 VV WW 01 01 FF
UpRight| 8x 01 06 01 VV WW 02 01 FF
DownLeft| 8x 01 06 01 VV WW 01 02 FF
DownRight| 8x 01 06 01 VV WW 02 02 FF
Stop| 8x 01 06 01 VV WW 03 03 FF
Home| 8x 01 06 04 FF|
Reset| 8x 01 06 05 FF|
CAM_WDR| On| 8x 01 04 3D 02 FF| Wdr ON/OFF
Off| 8x 01 04 3D 03 FF|
CAM_MenuEnter| | 8x 01 7E 01 02 00 01 FF| Enter Submenu
Tally Lamp ON| | 8x 01 7E 01 0A 00 02 FF|
Tally Lamp OFF| | 8x 01 7E 01 0A 00 03 FF|

Freeze

| Freeze On| 81 01 04 62 02 FF| Freeze On Immediately
Freeze Off| 81 01 04 62 03 FF| Freeze Off Immediately
Preset Freeze On| 81 01 04 62 22 FF| Freeze On When Running Preset
Preset Freeze Off| 81 01 04 62 23 FF| Freeze Off When Running Preset
Auto Tracking| On| 8x 01 04 7D 02 FF| Auto tracking ON/OFF
Off| 8x 01 04 7D 03 FF|

CAM_Memory Special

|

Set

|

8x 01 04 3F 01 pp FF

| pp: 0x00 To 0xFF normal preset pp: 0x5F => Trun on OSD menu pp: 0xA0 => Full Body

pp: 0xA1 => Upper Body pp: 0xA2 => Tracking Point pp: 0xA3 => Switch

pp: 0xA4 => Presenter mode (supported in FW v25 or newer) pp: 0xA5 => Zone mode (supported in FW v25 or newer)

pp: 0xA6 => Hybrid mode (supported in FW v35 or newer)

Absolute Position

|

Set

|

8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

| VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed) YYYY: Pan Position 8A14 to 762C (CENTER 0000)

ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

(Supported in FW v26 or above)

Auto zoom

| On| 8x 01 04 A0 02 FF|
Off| 8x 01 04 A0 03 FF|

Effective Tracking area

| On| 8x 01 04 A1 02 FF|
Off| 8x 01 04 A1 03 FF|

RTMP

| On| 8x 01 04 A2 02 FF|
Off| 8x 01 04 A2 03 FF|

Video mode

| IP+Stream| 8x 01 04 A3 00 FF|
USB only| 8x 01 04 A3 01 FF|
NDI only| 8x 01 04 A3 02 FF|
Streaming only| 8x 01 04 A3 03 FF|
Reboot| On| 8x 01 04 A4 FF|

Preset Affects PTZ & Focus

|

On

|

8x 01 04 A5 02 FF

|
Off| 8x 01 04 A5 03 FF|

Relative Zoom Ratio

| On| 8x 01 04 A6 02 FF|
Off| 8x 01 04 A6 03 FF|

Auto Tilt

| On| 8x 01 04 A7 02 FF|
Off| 8x 01 04 A7 03 FF|
Auto Zoom/Tilt preset| Set| 8x 01 04 A8 pp FF| pp: 0x00 To 0xFF normal preset
Inquiry Command| Command Packet| Reply Packet| Comments
---|---|---|---
CAM_PowerInq| 8x 09 04 00 FF| y0 50 02 FF| On
y0 50 03 FF| Off

CAM_WBModeInq

|

8x 09 04 35 FF

| y0 50 00 FF| Auto
y0 50 01 FF| In Door
y0 50 02 FF| Out Door
y0 50 03 FF| One Push WB
y0 50 04 FF| ATW
y0 50 05 FF| Manual
CAM_RGainInq| 8x 09 04 43 FF| y0 50 00 00 0p 0q FF| pq: R Gain
CAM_BGainInq| 8x 09 04 44 FF| y0 50 00 00 0p 0q FF| pq: B Gain

CAM_AEModeInq

|

8x 09 04 39 FF

| y0 50 00 FF| Full Auto
y0 50 03 FF| Manual
y0 50 0A FF| Shutter Priority
y0 50 0B FF| Iris Priority
y0 50 0D FF| Bright
CAM_ShutterPosInq| 8x 09 04 4A FF| y0 50 00 00 0p 0q FF| pq: Shutter Position
CAM_IrisPosInq| 8x 09 04 4B FF| y0 50 00 00 0p 0q FF| pq: Iris Position
CAM_GainPosInq| 8x 09 04 4C FF| y0 50 00 00 0p 0q FF| pq: Gain Position
CAM_BrightPosInq| 8x 09 04 4D FF| y0 50 00 00 0p 0q FF| pq: Bright Position
CAM_ExpCompPosInq| 8x 09 04 4E FF| y0 50 00 00 0p 0q FF| pq: ExpComp Position
CAM_FocusModeInq| 8x 09 04 38 FF| y0 50 02 FF| Auto Focus
y0 50 03 FF| Manual Focus
CAM_FocusPosInq| 8x 09 04 48 FF| y0 50 0p 0q 0r 0s FF| pqrs: Focus Position
zoom_Pos_Inq| 8x 09 04 47 FF| y0 50 0p 0q 0r 0s FF| pqrs: Zoom Position

PT_Pos_Inq

| 8x 09 06 12 FF|

y0 50 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

| YYYY: Pan Position 8A14 to 762C (CENTER 0000)

ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

CAM_Preset Inq| 8x 09 04 3F FF| y0 50 pp FF| Return the last preset number which has been operated pp:01-FF
CAM_Tracking status| 8x 09 36 69 02 FF| y0 50 01 FF| On
y0 50 00 FF| Off

CAM_Tracking_mode

|

8x 09 36 69 01 FF

| y0 50 01 FF| Presenter
y0 50 02 FF| Zone
y0 50 03 FF| Hybrid
CAM_Tracking body size| 8x 09 36 69 03 FF| y0 50 01 FF| Full body
y0 50 02 FF| Upper body
CAM_OSD MENU on/of| 8x 09 7E 04 76 01 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_Tally| 8x 09 7E 01 0A FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_WDR mode| 8x 09 04 3D FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_BLC mode| 8x 09 04 33 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_Live Freeze| 8x 09 04 62 01 FF| y0 50 02 FF| Freeze On
y0 50 03 FF| Freeze Off
CAM_Preset Freeze| 8x 09 04 62 02 FF| y0 50 02 FF| Preset Freeze On
y0 50 03 FF| Preset Freeze Off
Firmware version| 8x 09 36 69 04 FF| y0 50 0p 0q 0r 0s 0t 0u 0v 0w FF| fw_ver: p.q.rstu.vw
USB Status| 8x 09 36 69 05 FF| y0 50 00 FF| USB cable plug out
y0 50 01 FF| USB cable plug in
UVC Status| 8x 09 36 69 06 FF| y0 50 00 FF| UVC stream off
y0 50 01 FF| UVC stream on

The x value = VISCA Camera ID: 1 to 7 for RS232/RS422 connection.

Visca-over-IP Settings

  • The x value of 8x should be 1 for Visca-over-IP string.
  • Example for Pan-Left command via IP: 01 00 00 09 00 00 00 01 81 01 06 01 07 07 01 03 FF

CGI Command Table

CGI List for Video Transmission

CGI item name| URL| Command| Parameter Name| Parameter value| Description
Get JPEG| /snapshot| | | | 1280×720 jpg
Get RTSP stream| rtsp://ip/live_st1| | | |
Get MJPG| http://IP/html/live.html| | | |
| | | | |
CGI List for Camera Control
CGI item name| URL| Command| Parameter Name| Parameter value| Description
up start| /cgi-bin?SetPtzf=| 1,0,1&(random)| | |
up end| /cgi-bin?SetPtzf=| 1,0,2&(random)| | |
down start| /cgi-bin?SetPtzf=| 1,1,1&(random)| | |
down end| /cgi-bin?SetPtzf=| 1,1,2&(random)| | |
left start| /cgi-bin?SetPtzf=| 0,1,1&(random)| | |
left end| /cgi-bin?SetPtzf=| 0,1,2&(random)| | |
right start| /cgi-bin?SetPtzf=| 0,0,1&(random)| | |
right end| /cgi-bin?SetPtzf=| 0,0,2&(random)| | |
zoom_in start| /cgi-bin?SetPtzf=| 2,0,1&(random)| | |
zoom_in end| /cgi-bin?SetPtzf=| 2,0,2&(random)| | |
zoom_out start| /cgi-bin?SetPtzf=| 2,1,1&(random)| | |
zoom_out end| /cgi-bin?SetPtzf=| 2,1,2&(random)| | |
set preset:| /cgi-bin?ActPreset=| 1,N&(random)| | | N : position
load preset:| /cgi-bin?ActPreset=| 0,N&(random)| | | N : position
set preset speed| /cgi-bin?Set=preset_speed,3,val| val: {min: 1, max: 6}| | |
Absolute Position (Pan)| /cgi-bin?Set=ptz_p,3,val| val: {min: 2048, mid: 962944, max: 1925888}| | | Follows CGI preset speed
Absolute Position (Tilt)| /cgi-bin?Set=ptz_t,3,val| val: {min: 2048, mid: 165696, max: 662784}| | | Follows CGI preset speed
(Zoom)| /cgi-bin?Set=ptz_z,3,val| val: {min: 2048, mid: 14224, max: 28448}| | | Follows CGI preset speed
| | | | |
CGI List for Various Settings
exposure value| /cgi-bin?Set=| img_expo_expo,3,N&(random)| value| 1 ~ 9| N : value
saturation| /cgi-bin?Set=| img_saturation,3,N&(random)| value| 0 ~ 10| N : value
contrast| /cgi-bin?Set=| img_contrast,3,N&(random)| value| 0 ~ 4| N : value
Tracking on:| /cgi-bin?Set=| trk_tracking_on,3,1| | |
Tracking off:| /cgi-bin?Set=| trk_tracking_on,3,0| | |
Reboot| GET(Basic Authentication)| /cgi-bin?OnePush=!| | |
Factory Reset| GET(Basic Authentication)| /cgi-bin?OnePush=d| | |
Mode Presenter| | /cgi-bin?Set=trk_mode,3,1&X| value| random number| X : value
Mode Zone| | /cgi-bin?Set=trk_mode,3,2&X| value| random number| X : value
Mode Hybrid| | /cgi-bin?Set=trk_mode,3,3&X| | |

Mode Get

|

GET(Basic Authentication)

|

/cgi-bin?Get=trkmode,3&=X

|

– Reply

| Presenter trk_mode,3=1 Zone trk_mode,3=2 Hybrid trk_mode,3=3|

X : value

Click Track ON| GET(Basic Authentication)| /cgi-bin?Set=trk_update_detect,3,1| | |
Click Track OFF| GET(Basic Authentication)| /cgi- bin?Set=trk_update_detect,3,0| | |
Click Track

Get detect zone (Humanoid outlines) number

| GET(Basic Authentication)| /cgi-bin?Get=trk_detect_num,3| | | Need to be sent along with

Click Track ON command

– Reply

|

“trk_detect_num,3=X\r\n”

| X: The amount of humanoid outlines, maximum: 50| |

Click Track

Get detect zone (Humanoid outlines) info

|

GET(Basic Authentication)

|

/cgi-bin?GetTrackingDetectZone=X

| X: The amount of humanoid outlines, maximum: 50| |

– Reply

|

“focus:-1\nzone[00]:00,119,720,960\nzone[01]:- 1502615204,-1366225632,01,-1366223544”

|

focus – The number of humanoid outline being tracked. zone[NN]:x,y,w,h – based on 1080P resolution

| The upper left corner of the screen is the coordinate reference (0,0), x-coordinate/y-coordinate/w width/h height, based on the upper left corner of the humanoid outline.

The number following indicates the number of the tracked person, for example, -1 means that no one is being tracked. If one of the three is being tracked,

one of 0, 1 and 2 will appear after the ‘focus’.

|

Click Track Set target zone

| GET(Basic Authentication)| /cgi-bin?Set=trk_assign_zone,3,X| X: The number of the human outlines| |
– Reply| http response: ok| | |
GET(Basic Authentication)| /cgi-bin?SetString=TrackingFocusZone,[x,y,w,h]| | |
– Reply| http response: ok| | |

Tracking On/Off Get

|

GET(Basic Authentication)

|

/cgi-bin?Get=trk_trackingon,3&=X

|

– Reply

| On trk_tracking_on,3=1 Off trk_tracking_on,3=0″|

X : value

RTMP Start streamming| /cgi-bin?Set=| vdo_rtmp_enable,3,1| | |
RTMP Stop streamming| /cgi-bin?Set=| vdo_rtmp_enable,3,0| | |
Save RTMP server URL| | /cgi-bin?SaveRtmpUrl=| | value empty for clearing up the field|
Save RTMP stream Key| | /cgi-bin?SaveRtmpKey=| | value empty for clearing up the field|
Inquiry for RTMP status| | /cgi-bin?Get=vdo_rtmp_status| | Streaming: vdo_rtmp_status=2 Stopped:

vdo_rtmp_status=0

|
Get RTMP server URL| | /cgi-bin?GetRtmpUrl| | |
Get RTMP stream key| | /cgi-bin?GetRtmpKey| | |
USB status| GET(Basic Authentication)| /cgi-bin?Get=usb_status_inquire,3| | |
– Reply| “usb_status_inquire,3=X\r\n”| X: 0(plug out), 1(plug in)| |
UVC status| GET(Basic Authentication)| /cgi-bin?Get=uvc_status_inquire,3| | |
– Reply| “uvc_status_inquire,3=X\r\n”| X: 0(stream off), 1(stream on)| |
Status get (Modle name & mac & FW_VER)| | /cgi- bin?SetString=sys_name&net_mac&sys_fwversio n&=1635216271678| | http://10.100.105.110/cgi- _bin?GetString=sys_name &net_mac&sys_fwv ersion &=1635216271678_|

Serial No. get

| |

/cgi-bin?GetSerialNumber&_=1635216271680

| | http://10.100.105.110/cgi- bin?GetSerialNumber &=1635216271680_|

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