Hunter Douglas Side Stack and Split Stack Instruction Manual

Hunter Douglas Side Stack and Split Stack Instruction Manual

Questions?
Contact Hunter Douglas Consumer Support at help.hunterdouglas.com.

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Thank you for purchasing Hunter Douglas Luminette® Privacy Sheers. With proper installation, operation, and care, your new window fashions will provide years of beauty and performance. Please thoroughly review this instruction booklet and the packing list included with your order before beginning the installation.

Tools and Fasteners Needed

Unpack the Components

• Make sure you have clean hands or wear disposable gloves when handling Luminette fabric. To avoid wrinkling the fabric, do not fold it or drape it over furniture.
• One or more fabric panels may be packaged in a carton.
• The fabric panels are rolled around a cardboard tube. Do not remove the protective wrapping until starting the “Attach the Fabric Panel(s)” step on page “Attach the Fabric Panel(s)” on page 16.
• Remove the headrail system and installation hardware from inside the carton.
• Remove the foam supports from the tilt shaft inside the headrail. Rotate the supports in either direction until they can be pulled off.

IMPORTANT: With wider fabrics, the headrail may be shipped separately.

Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below.

■ For proper operation, the fabric must clear all obstructions, including window cranks, handles, and moldings.
➤ Replace protruding window cranks with T-cranks, as needed.
■ Review “Measure and Mark the Bracket Locations” on page 4 then refer to the appropriate page below based on your order.
➤ Inside/Ceiling Mount — page 5
➤ Outside Mount — page 6.

INSTALLATION

Measure and Mark the Bracket Locations

• Your order will include the appropriate number of installation bracket assemblies. The number of assemblies required varies with headrail width, as shown in the table.

Bracket Locations

Inside Mount/Ceiling Mount

■ Mark 5″ from each jamb on the mounting surface.
➤ If more than two installation brackets are required (see table above), mark the locations of additional bracket(s) and space them evenly between the two end brackets.

NOTE: For shades 1181⁄8″ and above in width, different bracket spacing will be used. One bracket should be reserved, while the others are spaced as shown. The additional/reserved bracket should be spaced evenly between the first two brackets on the control side of the rail. The additional bracket is optional for split stack shade.

CAUTION: Installation brackets should be fastened into wood whenever possible. Use drywall anchors when mounting into drywall. When attaching brackets into drywall, additional brackets may be required to keep the headrail level after the fabric is attached.

Proceed to “Mount the Installation Brackets — Inside/Ceiling Mount” on page 7.

Outside Mount

• Position the headrail over the window or door opening at the ordered height, found on the headrail label. Use a pencil to lightly mark each end of the headrail.
  NOTE: Refer to “Bracket Locations” on page 4.
  ➤ Alternatively, measure the width of the headrail and use that width to mark the headrail end points over the opening.
  IMPORTANT: Typically, split stack designs are centered over the opening. However, side stack designs may be offset to one side if the fabric was intended to stack partially or completely off the window or door opening. The intended stackback must be taken into account when marking the headrail end points.

• Mark 5″ from each end of the headrail.
  ➤ If more than two installation brackets are required (see table on previous page), mark the locations of additional bracket(s) spaced evenly between the two end brackets.
  NOTE: For shades 1181⁄8″ and above in width, different bracket spacing will be used. One bracket should be reserved, while the others are spaced as shown. The additional/reserved bracket should be spaced evenly between the first two brackets on the control side of the rail. The additional bracket is optional for split stack shade.

CAUTION: Wall adapters and installation brackets should be fastened into wood whenever possible. Use drywall anchors when mounting into drywall. When attaching wall adapters and brackets into drywall, additional wall adapters and brackets may be required to keep the headrail level after the fabric is attached.

Mounting Considerations for Floor Clearance

■ Mark the bracket mounting height to allow proper floor clearance for the fabric when attached to the headrail. This method provides a minimum of 1⁄2″ floor clearance.
➤ Locate the ordered height on the headrail label.
➤ Wall Adapter: Measure the ordered height minus -1⁄2″ from the floor surface.
Mark this height at each bracket location.
➤ Extension Brackets:
Measure the ordered height plus 1⁄4″ from the floor
surface. Mark this height at each bracket location.
IMPORTANT: Mount the screws at the height indicated, or higher for additional floor clearance. Be sure to clear all floor obstructions such as carpet, vents, rugs, etc.

Mount the Installation Brackets — Inside/Ceiling Mount

To fully recess the fabric in the window casement, mounting depth required is 61⁄2″. See the illustration below.

Mount the Brackets

Mount the Installation Brackets — Outside Mount

Adding Clearance

Mount the Installation Brackets — Outside Mount

• Mark where to drill holes for the installation screws.

• A minimum of 1″ flat vertical surface is required for wall adapter installation/spacer
  block and 13⁄8″ flat vertical surface is required for installation with extension brackets.

• Align the wall adapters or extension brackets on your height marks.

• Align the outside edge of the wall adapters or extension brackets on your bracket location marks, then mark each of the screw holes. Center any additional brackets on the bracket location marks to mark their screw holes.

CAUTION: The rear of the wall adapters or extension brackets must be flush against a flat mounting surface. Do not mount adapters/brackets on curved molding.

Mount the Wall Adapters or Extension Brackets

Attach the Installation Brackets

• Attach the installation bracket to the wall mount adapter by aligning the top of the installation bracket and rotating the installation bracket down on the wall mount adapter and snap the installation bracket into place.

Bracket Locations — Corner and Bay Windows

NOTE: For shades with ordered width 18″ or less, space the bracket on the control side as recommended and the remaining bracket anywhere in the headrail space available, while keeping the headrail 3″ from the corner.

Side-by-Side (Abutted) Installations (Simulated Split Stack)

Attach the Fabric Panel(s)

Preparations

• Use the wand to rotate the tilt clips perpendicular to the headrail.

• Pull the cord or use the Traveling Wand™ to move the fabric carriers to the fully stacked position.

• Stand the tube on end on a clean surface with the valance at the top. Position the tube at the end of the headrail where the fabric stacks.

• If the tube is too long to stand on end, carefully and safely use a utility knife to trim the tube to an appropriate length. Do not unroll the fabric until you begin attaching the vanes to the tilt clips.
  CAUTION: Be very careful when trimming the tube to avoid damaging the fabric in any way.

• Remove the protective wrapping from the fabric.

Attach the Vanes to the Tilt Clips

• Unroll the fabric to create enough slack to attach the first vane.

• To attach vanes, insert the vane attachment hole into the clip until it snaps securely in place.
  ➤ Pull down gently on each vane to ensure that it is seated properly.

• Unroll the fabric as you clip the rest of the vanes into the tilt clips in sequence. Be careful not to skip any tilt clips or vanes.

Swivel Plates

Attach the End Treatment(s) to the Swivel Plate(s)

• Hold the end treatment near the swivel plate at a height where the end vanes hang straight and the top of the end treatment is approximately 1⁄8″ above the top of the swivel plate.
• Attach the end treatment by pressing it onto the swivel plate.
• If the end treatment is not hanging straight, separate the swivel plate from the end treatment and reposition it. Separate the swivel plate by pulling up on the end treatment while holding the swivel plate in place.
• Re-attach the end treatment. Repeat the adjustment as necessary.

OPERATION

Wand/Cord Only Operation (If Applicable)

Traverse the Fabric
IMPORTANT: The vanes will traverse easiest when the vanes are open.

• Use the operating cord or Traveling Wand™ to traverse the fabric. Refer to the illustrations below.
• The fabric should move easily and not stick or jam at any point along the headrail.

Rotate the Vanes

• With the fabric fully traversed across the headrail, use the wand to rotate the vanes.
• The vanes can be rotated with the fabric fully traversed or partially traversed across the headrail. Use the handle on the bottom of the wand to rotate the vanes left and right.
• The vanes should be synchronized, opening and closing easily.

Wand/Cord with Concealed Control Operation (If Applicable)

Traverse the Fabric

IMPORTANT: The vanes will traverse easiest when the vanes are open.

• Use the operating cord or Traveling Wand™ to traverse the fabric. Refer to the illustrations below.
• If equipped with cord cover, raise the sliding portion, to expose the operating cord, to traverse the fabric.
• The fabric should move easily and not stick or jam at any point along the headrail.
• Release cover when fabric is at desired location.

Rotate the Vanes

• With the fabric fully traversed across the headrail, use the wand to rotate the vanes.
• The vanes can be rotated with the fabric fully traversed or partially traversed across the headrail. Use the handle on the bottom of the wand to rotate the vanes left and right.
• The vanes should be synchronized, opening and closing easily.

TROUBLESHOOTING

Troubleshooting
■ Refer to the following troubleshooting procedures for specific solutions for your shade.
If questions remain, please contact Hunter Douglas Consumer Support at help.hunterdouglas.com.

CARE

Removing the Fabric/Headrail
Should you need to remove your fabric or headrail, refer to the following instructions.

Remove the Fabric from the Headrail
IMPORTANT: Make sure you have clean hands or wear disposable gloves when handling Luminette® fabric. Select an area in the home where the fabric can be laid flat. To avoid wrinkling the fabric, do not fold the fabric or drape it over furniture.

• Traverse the fabric to the fully stacked position.
• Detach both end treatments from the ends of the headrail, as shown.

• Remove the fabric from each tilt clip. Hold the top of the vane near the polytab, and pull to the left.
• Lay the fabric flat on a clean surface with the vanes facing in the same direction.
• If the original tube is available, gently roll the fabric onto it, making sure the fabric stays straight. Do not roll the fabric too tightly.

Remove the Headrail and Installation Brackets from the Wall Adapters (IB/OB)

Remove Extension Bracket Adapters or Installation Brackets from the Headrail

• After removing the fabric, use a 1⁄4″ hex screwdriver and loosen the locking screws.
• Insert a flat blade screwdriver between the extension bracket adapter or installation bracket and the headrail as shown below.
• Push the screwdriver in all the way until the tip is behind the hook feature of the headrail, then pry the headrail against the adapter or bracket until the headrail is released.

Cleaning Procedures
The fabric, valance, and vane fabric are 100% polyester. They are resilient, anti-static, and dust resistant. Periodic cleaning is recommended to help keep Luminette® Privacy Sheers looking like new. For all cleaning applications, fabrics should remain hanging to minimize handling, wrinkling, or puckering.

IMPORTANT: Disposable gloves should be worn when handling fabrics.
CAUTION: Keep all cleaning solutions away from the headrail system. Never immerse the headrail.

Routine Cleaning

• Use a feather duster for regular light dusting.

• For more thorough dust removal, a hand-held vacuum with low suction may be used.
  When vacuuming, avoid pulling or stretching the fabric.

• Start in the upper left corner and work across the fabric using short horizontal strokes while steadying the fabric with your free hand. Each stroke should be approximately the width of two to three vanes. Do not use long horizontal or vertical strokes, as these actions will crease the fabric. Continue to the bottom of the fabric.

CAUTION: Do not use a brush attachment or rigorous vacuuming since either could distort the fabric.

Electrostatic Cleaning
CAUTION: Do not use electrostatic cleaning devices on any Luminette product.

Spot-Cleaning
To reduce the potential for permanent staining, spots should be treated and cleaned as soon as possible with a clothing stain pre-treatment solution.

• Apply the pre-treatment solution to a clean, white cloth.
• Support the fabric from behind using another clean, dry cloth. Clean the spot using a gentle blotting action. Avoid rubbing the fabric since any abrasive action may cause it to distort.
• Let the area air dry.
• After the area is dry, remove excess solution by blotting it with distilled or bottled water applied to another clean cloth.

Deep Cleaning
For deep cleaning, both injection/extraction and ultrasonic cleaning methods are recommended.
CAUTION: Do not dry clean Luminette fabrics.

Injection/Extraction Method
Professional injection/extraction cleaning injects a heated cleaning solution into the fabric and extracts the dirty solution in the same motion. This process is done in the home.

• Vacuum the fabric following the instructions under “Routine Cleaning” on the previous page, prior to the injection/extraction cleaning.

• Have your professional set and maintain their cleaning solution just below steaming.

• Make sure stains are pre-treated to maximize the benefits of cleaning.

• When cleaning the vanes from the back, use a 3″ upholstery tool and start at the center of the fabric. Clean one vane at a time from top to bottom working out toward the edge of the fabric. Repeat for the other half of the fabric.
  IMPORTANT: Both sides of each Luminette® room-darkening vane need to be cleaned.
  This is not necessary on Luminette translucent vanes.

• When cleaning the face fabric from the front, close the vanes to the right and use a 4″ upholstery tool. Start in the upper left corner, and using short, horizontal strokes (about the width of three vanes), move across the fabric. Clean from the top to the bottom.

• Allow the fabric to dry in the fully traversed position with the vanes opened.

• Steam out any wrinkles.
  NOTE: Injection/Extraction is not recommended for Ella™ fabric.

Ultrasonic Method
Professional ultrasonic cleaning is a process in which the fabric is inserted into a tank of cleaning solution and then subjected to high frequency vibrations. Dirt is loosened from the fabric and carried away in the cleaning solution. This process is done outside the home.

• Ensure the supplier’s ultrasonic tank is long enough to accommodate the full length of the fabric without folding the fabric or vanes.

• Ensure the fabrics are rolled onto a tube when being transported to and from the home.
  This reduces the chance of wrinkling and damage.

• Specify water that does not exceed 90° F throughout the process.
  CAUTION: If water temperatures exceed 90° F, oxidation will damage the roomdarkening vanes of Luminette room-darkening fabrics.

• Make sure stains are pre-treated to maximize the benefits of cleaning.

• Hang fabrics immediately after cleaning with the vanes open and the loops evenly spaced.
  Allow the fabric to drip dry completely.

Wrinkle and Crease Removal
The steaming methods described below can be used to help minimize hard wrinkles or creases.
NOTE: Puckers cannot be eliminated with steaming.

Hand Method

• Rotate vanes to the fully opened position.
• Apply warm distilled or bottled water to a clean, white cloth.
• Support the fabric from behind using another clean, dry cloth.
• Blot the wrinkle or creased area with the wet cloth.
• Let the area air dry.

Steam Machine Method

• Rotate vanes to the fully opened position.
• Steam from the back side of the fabric whenever possible. Set the steamer to its lowest possible setting, not to exceed 212° F (100° C).
• The steaming unit should never directly touch the fabric. Hold the wand 2″ to 3″ away from the fabric.
• Use slow, continuous vertical movements. Begin at the top of the fabric and work your way down.
• Let the area air dry.

A Note About Textiles
As with all textiles, Luminette® fabrics are subject to some variations.

• The fabric will change as its position changes.
• Minor wrinkles, puckers, or other variations can appear and are inherent to this textile product.
• Such variations, like those just mentioned, are normal, acceptable quality.

Additional Product Enhancements

• Luminette face fabric is available by the yard in widths up to 123″, for creating such accessories as top and side treatments, specialty shapes, table rounds, and bed skirts.
• Add coordinating Silhouette® Window Shadings and Pirouette® Window Shadings where applicable. The Whole House Solution™ program lists coordinating colors to make it easy to order these window fashions for installation in the same room with Luminette fabrics. Contact your dealer for additional information.

CHILD SAFETY

Products with a Damaged, Loose, or Missing Tension
Device Pose a Strangulation
Risk to Children.

This Window Blind is equipped with a Tension Device

• Remove from use and repair or replace if tension device is damaged, loose, or missing

• Tension device must be securely attached to wall or floor

• Children can climb on furniture to reach cords
  Fasteners provided with tension device may not be appropriate for all mounting surfaces
  Use appropriate anchors for mounting surface conditions

• Tag to be removed only by end-user

NOTE: The warning labels on the bottom rails of corded window coverings contain important safety information. These warning labels are designed to be permanent, in accordance with the industry’s safety standards, and must not be removed.

LIFETIME  GUARANTEE

The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at 800-789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

COVERED
BY A LIFETIME LIMITED WARRANTY

• Hunter Douglas window fashion products are covered for defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the date of purchase.
• Repairs and/or replacements will be made with like or similar parts or products.
• Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT COVERED
BY A LIFETIME LIMITED WARRANTY

• Any conditions caused by normal wear and tear .
• Abuse, accidents, misuse, or alterations to the product.
• Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.
• Failure to follow our instructions with respect to measurement, proper installation, cleaning, or maintenance.
• Shipping charges, cost of removal and reinstallation.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective.

TO OBTAIN WARRANTY SERVICE

1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions, and access to service locations.
3. Contact Hunter Douglas at 800-789-0331 for technical support, certain parts free of charge, for assistance in obtaining warranty service, or for further explanation of our warranty.

NOTE: In no event shall Hunter Douglas or it s licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost, or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you speci’c legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications.

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References

• Hunter Douglas Blinds Shades | Official Hunter Douglas Site

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