Hunter Douglas PC7 PowerView Gen 3 Automation Gateway Instruction Manual
- June 1, 2024
- Hunter Douglas
Table of Contents
Hunter Douglas PC7 PowerView Gen 3 Automation Gateway Instruction Manual
Key Components
Features
The new PowerView® Gen 3 Gateway and Gateway Pro provide the following features and benefits:
- Home automation compatibility and voice control of your shades*
- RemoteConnectTM — create, edit and delete Scenes and Schedules, as well as control individual shades, from anywhere in the world
- Reduced latency for large homes
- Range extender for large homes
- Shade synchronization (hembar alignment) for more than 4 shades
- Best whole home control when shades are in multiple rooms
- Ensures Schedules always stay on time and in sync
*Some features require additional hardware and/or third-party equipment. Visit hunterdouglas.com for details.
HOW IT WORKS
OPTIONS
The gateway is offered in two different models to fit a variety of needs. Both
feature an aesthetic design that blends into any home décor.
Getting Started
IMPORTANT: All gateways (regardless of how many are in a project) are set up solely through the PowerView® App. To download the PowerView App from the Google Play or App Store, go to www.hdpvapp.com or scan this QR code:
PLACEMENT IN THE HOME
Place your gateway in a central location to all shades in the home. If you
have more than one gateway, space them out in the home. This will help ensure
your gateway connects to every shade.
CONNECT POWER TO GATEWAY
- Connect one end of the USB power cable to the USB power adapter.
- Plug the USB power adapter into an AC outlet or power strip.
- Plug the other end of the USB power cable into the power port on the back of the gateway.
NOTE: During the boot-up process, the gateway’s LED will display different behavior to visually communicate its status. Please refer to the LED Chart in the PowerView App. Navigate to “More” → “Accessories” → “Gateways” → “LED Chart” to view this chart. Do not interrupt the gateway boot-up process until the gateway is ready to be added to the PowerView Home.
CONNECT USING AN ETHERNET CABLE (OPTIONAL, AVAILABLE FOR GATEWAY PRO ONLY)
Connect the Ethernet cable from the PowerView Gen 3 Gateway Pro to an open LAN
port on your router.
NOTE: The PowerView Gen 3 Gateway Pro offers Power-over-Ethernet (PoE).
You must have a separate PoE injector or PoE capable switch for your router.
ADDING A GATEWAY (OR GATEWAYS) TO YOUR POWERVIEW® HOME
NOTE: All gateways (regardless of how many are in a project) must be set
up through the PowerView® App.
IMPORTANT: If you are an installer, you do NOT need the Homeowner’s Home
Wi-Fi network credentials to set up a gateway. After the homeowner accepts
ownership of the PowerView Home in the PowerView App, the homeowner will be
prompted to connect their gateway(s) to their Home Wi-Fi network to complete
the gateway setup.
Gateways can be set up in one of two ways:
- During the initial Home setup process
- After the Home is created by navigating to “More” → “Accessories” → “Gateways”
The PowerView App will guide you through the entire process of configuring your gateways. Please follow each step carefully in the app to successfully set up all gateways.
IMPORTANT: All Rooms must be in range of the gateway. If some Rooms are not in range, those shades will not connect successfully to the gateway. Reposition the gateway in the home and select “Try Again.” If, after attempting this multiple times, all Rooms still are not in range, we recommend adding another gateway to the PowerView Home.
CONNECT YOUR GATEWAY TO YOUR WI-FI NETWORK
If Wi-Fi was not added during the initial home setup and the homeowner did not
add the Wi-Fi network upon receiving ownership of the PowerView Home, follow
the steps below to connect your gateway to your Wi-Fi network.
- Navigate to “More” → “Accessories” → “Gateways”
- Select the desired gateway
- Select “Info & Options”
- Select “Set Up Wi-Fi”
NOTE: If your Wi-Fi network does not appear in the list of available networks, select the “Refresh” button in the top-right corner of the screen and try again. If it still does not appear, select “Add Network” to manually add your Wi-Fi network.
HOW TO DELETE A GATEWAY FROM A HOME
- Open the PowerView App and navigate to “More” → “Accessories” → “Gateways”
- Select the desired gateway
- Select “Info & Options”
- Select “Delete Gateway”
IMPORTANT: If you have more than one gateway in the home, you will need to reconfigure your gateway network. This will ensure all shades that were assigned to the deleted gateway are assigned to an active gateway.
To reconfigure the gateway network, navigate to “More” → “Accessories” → “Gateways” → “Gateway Network” → “Reconfigure Network.”
Home Automation Integration
PowerView® Automation integrates with a variety of leading third-party control systems and devices.
To add a third-party control system or device, navigate to “More” → “Integrations.” For more instructions, please visit https://help.hunterdouglas.com/
To learn more about integration, please contact your local Hunter Douglas dealer or visit https://www.hunterdouglas.ca/ smart-automation
Troubleshooting
-
What do the colors mean from the gateway LED?
· The gateway’s LED displays different colors to visually communicate its status. To view the Gateway LED chart in the PowerView App, navigate to “More” → “Accessories” → “Gateways” → “LED Chart.” -
What do the “P” and “R” buttons represent on the back of my gateway?
· “P” button
– Quick press: Gateway will search for a firmware update
– Long press (~6 seconds): Action list will appear in the PowerView App (pictured right)
· “R” button
– Quick press: Gateway will reboot
– Long press (~6 seconds): Gateway will factory reset
This equipment should be installed and operated with minimum distance 20cm
separation from the user. This device complies with Industry Canada’s license-
exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
ICES-003
This Class B digital apparatus complies with Canadian ICES-003.
- Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Consult the dealer or an experienced radio/tv technician for help.
Note: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
CE Statement
Hunter Douglas Window Fashions, One Duette Way, Broomfield, CO 80020, USA
Hunter Douglas hereby declares that the PowerView® Gateway is in compliance
with the essential requirements and other relevant provisions of
Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment
Directive (RED) 2014/53/EU. A copy of the DoC can be obtained online:
www.hunterdouglas.com/RFcertifications
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Hunter Douglas is under license. Other trademarks and trade names are those of their respective owners.
©2023 Hunter Douglas. All rights reserved.
All trademarks used herein are the property of Hunter Douglas or their
respective owners. 6/23
References
- Hunter Douglas Blinds Shades | Official Hunter Douglas Site
- Hunter Douglas Blinds Shades | Official Hunter Douglas Site
- PowerView - Apps on Google Play
- Hunter Douglas Blinds Shades | Official Hunter Douglas Site
- Hunter Douglas Help
- Hunter Douglas Blinds Shades | Official Hunter Douglas Site