SPROUT Qi2 Magnetic 2 in 1 Wireless Charger User Manual

: June 26, 2024
: Sprout

Table of Contents

SPROUT Qi2 Magnetic 2 in 1 Wireless Charger
Product Usage Instructions
FAQ
WHAT’S IN THE BOX?
PRODUCT OVERVIEW
Specifications
TROUBLESHOOTING
IMPORTANT SAFETY INFO
CONSUMER GUARANTEE
FCC STATEMENT
CONTACT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SPROUT Qi2 Magnetic 2 in 1 Wireless Charger

Product Usage Instructions

The Qi2 Magnetic 2-in-1 Wireless Charger allows wireless charging for your Qi2 or MagSafe-compatible device on the charging stand. It also features a dedicated charging area for Qi-compatible headphones.

Connect the 30W power adapter to the wireless charger using the provided USB-C to USB-C cable.
Plug the power adapter into a power outlet.
Align your Qi2 device to the center of the wireless charging pad for automatic magnetic alignment and optimal charging position.
The base Qi charging pad can also wirelessly charge compatible headphones at 5W.

If you encounter any issues with the wireless charger, ensure that your device is compatible and properly aligned on the charging pad. Avoid metal objects between the device and the charging pad.

FAQ

Q: Can I use a different power adapter with the Qi2 Magnetic 2-in-1 Wireless Charger?
A: No, it is recommended to use only the supplied 30W power adapter to ensure proper functionality and safety.
Q: What devices are compatible with the Qi2 Magnetic 2-in-1 Wireless Charger?
A: The charger is compatible with Qi2 and MagSafe devices such as the iPhone 13 Series, iPhone 14 Series, and iPhone 15 Series among others. For an updated list of compatible devices, visit Sproutinc.com.au.
Q: How can I ensure optimal charging efficiency?
A: Make sure to align your device properly on the charging pad for efficient charging. Avoid any obstructions between the device and the charging pad for a seamless charging experience.

WE PUT MORE INTO OUR TECH, SO YOU CAN GET MORE OUT OF LIFE.
At Sprout, our purpose is to help you unlock the potential of your technology. We’re an Australian brand, and we design all of our products locally to ensure they are uniquely suited to your lifestyle.

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WHAT’S IN THE BOX?

Thank you for choosing the Qi2 Magnetic 2-in-1 Wireless Charger by Sprout.
For optimum performance and safety, please read the instructions carefully before usage.
Please keep this manual for future reference.

1x Qi2 Magnetic 2-in-1 Wireless Charger
1x 30W USB-C power adapter
1x USB-C to USB-C cable (1.5 meter)
1x Product manual

PRODUCT OVERVIEW

This product provides the ability to wireless charge your Qi2 or MagSafe- compatible device through the charging stand.
The dedicated charging area on the base allows the ability to charge your Qi- compatible headphones.
For the most up-to-date list of Qi2 devices, please visit Sproutinc.com.au.

Qi2 charging stand
Qi headphone charging pad
USB-C input (at rear)
USB-C to USB-C cable
30W USB-C power adapter

QUICK START GUIDE

The Sprout Qi2 Magnetic 2-in-1 Wireless Charger must be used with the 30W power adaptor supplied in the box. Using an alternative power adaptor may not provide the sufficient power required for this product to function as intended.
To use your wireless charger:

Connect the 30W power adaptor to the wireless charger by using the USB-C to USB-C cable provided.
Plug the 30W power adaptor into a power point.
Align your Qi2 device to the center of the wireless charging pad. The magnetic alignment that comes with Qi2 devices and cases (including MagSafe) will automatically draw the device to the most optimal position and hold the device in place.
The Qi charging pad on the base of the stand also provides 5W wireless charging for your wireless headphones (including compatible AirPods, Galaxy Buds, and AudioPlus).

Specifications

Product Name: Qi2 Magnetic 2-in-1 Wireless Charger
Input: USB-C
Output Power: 30W
Compatibility: Qi2 and MagSafe compatible devices
Wireless Charging Output: 5W
Cable Length: 1.5 meters
USB-C input: 5V⎓3A, 9V⎓3A
Qi2 wireless output: 5W/15W
Qi wireless output: 5W
Dimensions: 145 x 92 x 126mm
Unit weight: 342g
USB-C to USB-C cable: 1.5 metre

TROUBLESHOOTING

Q: My device will not charge

A: Ensure you have a wireless charging compatible phone.

Q: My device will not magnetically align

A: Ensure you have a Qi2 or MagSafe compatible device.

Q: My device falls off when used in stand mode

A: Ensure you have a Qi2 or MagSafe-compatible device. If you are using a case, ensure that it is also MagSafe or Qi2 compatible.

Q: My device appears to be slow to charge

A: If using a case, ensure that it is Qi2 or MagSafe compatible. A: Please note that only Qi2 cases and devices offer up to 15W charging speeds. These devices currently include: iPhone 13 Series (with iOS 17.2 or later) iPhone 14 Series (with iOS 17.2 or later) iPhone 15 Series A: Also note the thickness and material of the case can affect the performance of the charging speed. Devices also optimize charging based on temperature to improve the safety and longevity of the device.

Q: My Qi compatible headphones will not charge.

A: Ensure that they are placed in the center of the Qi headphone charging pad. Please note your headphones charging case should be in the correct orientation to charge, as some headphones may charge from the base of the case, or the back of the case.

Please visit the product website at www.sproutinc.com.au for the latest compatibility list.

IMPORTANT SAFETY INFO

Read all instructions and warnings before using this product. Improper use of this product may result in product damage, excess heat, toxic fumes, fire or explosion.

Do not use the Qi2 Magnetic 2-in-1 Wireless Charger near an open fire, heat source or excessive heat.
Do not attempt to power this device using any method, apparatus, or connection other than a USB-C cable.
Except for MagSafe or Qi2 compatible cases, do not place metal objects or magnets between the device and the wireless charging pad.
Protect your charging cable from being pinched particularly at the connectors.
Unplug your cable and charger from the wall outlet during lightning storms or when unused for long periods.
Do not disassemble this device or attempt to modify it in any manner. All Sprout products go through thorough quality assurance inspections.

If you find that your device is excessively hot, is emitting odor, is deformed, abraded, cut or is experiencing or demonstrating an abnormal phenomenon, immediately stop all product use and contact Sprout.

CONSUMER GUARANTEE

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you have any questions about your rights concerning this product, please return it to the point of sale or contact us at enquiries@sproutinc.com.au.
This warranty does not affect your legal statutory rights under the Australian Consumer Law. For more information about your rights under Australia Consumer Law go to www.accc.gov.au.
Your Sprout Qi2 Magnetic 2-in-1 Wireless Charger is warranted to the original owner for 24 months from the date of purchase against defects in material and workmanship under normal use and service.
The warranty does not cover misuse of this product and liability will not exceed the purchase price of the product.
If you have any problems while using the product, please do not hesitate to contact our customer support team.
For warranty and technical support please visit sproutinc.com.au or email enquiries@sproutinc.com.au.
Thank you for choosing a Sprout product.

FCC STATEMENT

FCC Warning

This device complies with Part 18 of the FCC Rules.
NOTE: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Refer to FCC Part 18.213(c) and KDB 784748 Anner A section A.5

Max. Electric Field Emissions: 5.28V/m
- Max. Magnetic Field Emissions: 0.32A/m
The maintenance of the system is the responsibility of the manufacturer.
To prevent interference, the product should be as far away from devices operating at the same frequency as possible.

RF exposure considerations
This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.