UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router User Guide

June 7, 2024
UBIQUITI

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UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ RouterEdgeRouter logo 8-Port 10G SFP+ Router
Model: ER-8-XG
QUICK START GUIDE

Introduction

Thank you for purchasing the Ubiquiti Networks® EdgeRouter™ Infinity. This Quick Start Guide is designed to guide you through installation and also includes warranty terms.

Package Contents

UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router-Package
ContentsUBIQUITI EdgeRouter
INFINITY 8-Port 10G SFP+ Router-Package Contents1

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the customer’s responsibility to follow local country regulations, including operation within legal frequency channels, output power, indoor cabling requirements, and Dynamic Frequency Selection(DFS) requirements.

Installation Requirements

  • Phillips screwdriver (for rack- or wall-mounting)
  • Standard-sized, 19″ wide rack with a minimum of 1U height available (for rack-mounting)
  •  For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
  •  For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.

We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti Networks. For more details, visit: www.ubnt.com/toughcable

WARNING: To reduce the risk of fire or electric shock, do not expose the EdgeRouter Infinity to rain or moisture.
Note: Although the cabling can be located outdoors, the EdgeRouter Infinity itself should be housed inside a protective enclosure.

Hardware Overview

Front Panel Ports

UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router-Panel
Ports

Interface Description
Console RJ45 serial console port for Command Line Interface (CLI) management.

Use an RJ45-to-DB9, serial console cable, also known as a rollover cable, to connect the  Console port to your computer. (If your computer does not have a DB9 port,  then you will also need a DB9 adapter.) Then configure the following settings as needed:

• Baud rate 115200
• Data bits 8
• Parity NONE
• Stop bits 1
• Flow control NONE

SFP+ (eth1-eth8)| Hot-swappable SFP+ ports support 10 Gbps connections.
RJ45 (eth0)| RJ45 port supports 10/100/1000 Ethernet connections.
microSD| Reserved for future use.
USB| Reserved for future use.

Front Panel Button

UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- Front Panel
Button

Button Description
Reset There are two methods to reset the EdgeRouter Infinity to factory

defaults:

  •  Runtime reset (recommended) The EdgeRouter Infinity should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the LED of port eth0 starts flashing and then becomes solidly lit. After a few seconds, the LED will turn off, and the EdgeRouter Infinity will automatically reboot.
    ****Note: To press the Reset button, insert a straightened paper clip (or similar object) into the hole shown above. Do not use an object that can break and become lodged in the hole.

  •  Power-on reset Disconnect the Power Cords from the  EdgeRouter Infinity.  Press and hold the Reset button while connecting the Power Cords to the  EdgeRouter  Infinity. Keep holding the button until the LED of port eth0  starts flashing and then stops flashing after a few seconds.

Front Panel LEDs

UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- Front Panel
LEDs

LED State Status
System White
SFP+ (eth1-8) Link/Act Off
White Link Established
White Flashing Link Activity
RJ45 (eth0) Link/Act Off
Green Link Established
Green Flashing Link Activity

Back Panel

UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- Back
Panel

Note: There are ventilation holes on the sides of the edge router Infinity.

Hardware Installation

The EdgeRouter Infinity can be placed on a horizontal surface, mounted on a wall, or mounted in a rack.

WARNING: FAILURE TO PROVIDE PROPER VENTILATION MAY CAUSE FIRE HAZARDS. KEEP AT LEAST 20 MM OF CLEARANCE NEXT TO THE  VENTILATION HOLES FOR ADEQUATE AIRFLOW.

  1. Attach the Mounting Brackets to the EdgeRouter Infinity using the eight Bracket Screws.UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- Bracket Screws
  2. Attach the EdgeRouter Infinity to the rack using the four Mounting Screws. (If the rack has square slots, then use the Cage Nuts with the Mounting Screws.)UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- Mounting Screws
  3. Connect the Power Cord to one PSU Power Port.
  4. Connect the other end of the Power Cord to a power outlet.UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- power outlet
  5. Repeat steps 3-4 to connect power to the second PSU Power Port.

Connecting SFP+

  1.  Remove the protective plug covering the SFP+ port.
  2. Plug a compatible fiber module into the SFP+ port.UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- protective plug
  3. Connect the fiber optic cable to the fiber module. Then connect the other end of the cable to another fiber device.
  4. Repeat steps 1-3 to connect additional SFP+ ports.
    Note: Use compatible fiber SFP+ modules with the appropriate fiber optic cabling. For information about compatible fiber SFP+ modules, visit:community.ubnt.com/edgemax

Accessing the EdgeOS Configuration Interface

  1. Connect an Ethernet cable from the Ethernet port of your computer to the port labeled eth0 on the EdgeRouter Infinity.UBIQUITI EdgeRouter INFINITY 8-Port 10G SFP+ Router- Configuration Interface
  2. Configure the Ethernet adapter on your host system with a static IP address on the 192.168.1.x subnet.
  3. Launch your web browser. Type https://192.168.1.1 in the address field. Press enter (PC) or Return (Mac).
  4.  The login screen will appear. Enter ubnt in the Username and Password fields. Read the Ubiquiti License Agreement, and check the box next to I agree to the terms of this License Agreement to accept it. Click Login.

The EdgeOS Configuration Interface will appear, allowing you to customize your settings as needed. You can click the Wizards tab to access the Setup Wizard. For more  information, refer to the EdgeOS User Guide, which is available at www.ubnt.com/download/edgemax

Specifications

EdgeRouter Infinity ER-8-XG|
---|---
Dimensions| 442.4 x 285.6 x 43.7 mm|(17.42 x 11.24 x 1.72″)
Weight
Without Mount
With Mount| 4.950 kg (10.91 lb)
5.045 kg (11.12 lb)
Max. Power Consumption| 100W
Power Method| 110 – 240VAC
Power Supply| (2) Hot-swappable AC/DC PSU
Supported Voltage Range| AC Input: 100 to 240VAC
Button| Reset
Processor| Reset
System Memory| MIPS64 16 Core 1.8 GHz
On-Board Flash Storage| 8 MB NOR Flash
4 GB eMMC NAND Flash
LEDs
System
SFP+ Data Ports
RJ45 Data Port| Status
Link/Activity
Link/Activity
Interfaces
Serial Console Port
Data Ports| (1) RJ45 Serial Port
(8) SFP+ Ports
(1) RJ45 Gigabit Ethernet Port
Certifications| CE, FCC, IC
Rackmount| Yes
ESD/EMP Protection| Air: ± 24 kV, Contact: ± 24 kV
Operating Temperature| -5 to 40° C (23 to 104° F)
Operating Humidity| 5 – 95% Noncondensing

Safety Notices

  1. Read, follow and keep these instructions.
  2.  Heed all warnings.
  3. Only use attachments/accessories specified by the manufacturer.

WARNING : Failure to provide proper ventilation may cause a fire hazard. Keep at least 20 mm of clearance next to the ventilation holes for adequate airflow.
WARNING : To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.
WARNING : Do not use this product in a location that can be submerged in water.
WARNING : Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

  1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
  3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
    a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
    b. The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
    c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
    d. Protective earthing is provided by a Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
    e. Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the product(s) furnished hereunder (the “Product(s)”) shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation.  UBIQUITI NETWORKS’ sole and exclusive obligation and liability under the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion, to repair or replace any Product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any Product is not included in this warranty. The warranty period of any repaired or replaced Product shall not extend beyond its original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto, except by Ubiquiti Networks, or Ubiquiti Networks’ authorized representatives, or as approved by Ubiquiti  Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident;
(V) has been damaged or impaired as a result of using third party firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of the RMA.
In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation; all Ethernet cabling runs use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is used, and for indoor installations, indoor cabling requirements are followed.

Returns
No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during the warranty period, and the Products being received at UBIQUITI NETWORKS’ facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS.  Products returned without an RMA number will not be processed and will be returned freight-collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be found at: www.ubnt.com/support/warranty 

Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE, AND HARDWARE PROVIDERS HEREBY DISCLAIM  AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,  REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF  MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,  SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET  ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT AND ANY WARRANTIES ARISING FROM ANY COURSE OF  DEALING, USAGE OR TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.  BUYER ACKNOWLEDGES THAT NEITHER  UBIQUITI NETWORKS NOR  ITS THIRD-PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE TRANSFER OF DATA OVER  COMMUNICATIONS ACILITIES, INCLUDING THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS,  DELAYS, CANCELLATIONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS  FACILITIES. UBIQUITI NETWORKS, ITS  AFFILIATES, AND ITS AND THEIR THIRD-PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS, DELAYS, CANCELLATIONS,  DELIVERY FAILURES, DATA LOSS, CONTENT  CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE FOREGOING. In ddition, UBIQUITI NETWORKS does not warrant that the operation of the Products will be error-free or that operation will be uninterrupted. In no event shall UBIQUITI  NETWORKS be responsible for damages or claims of any nature or description relating to system performance, including coverage, buyer’s selection of products (including the Products) for buyer’s application and/or failure of products (including the Products) to meet government or regulatory requirements.

Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE  FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS),  ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT  OR OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Note
Some countries, states, and provinces do not allow exclusions of implied warranties or conditions, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. Some countries, states, and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you. EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO  NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations  Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a  Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Industry Canada
CAN ICES-3(A)/NMB-3(A)
This Class A digital apparatus complies with Canadian CAN ICES-003.
Australia and New Zealand
Warning: This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

RoHS/WEEE Compliance Statement

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste.  The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity

Hereby, UBIQUITI NETWORKS, declares that this UBIQUITI NETWORKS device, is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU.

Online Resources
Support: help.ubnt.com
Community: community.ubnt.com
Downloads: downloads.ubnt.com

www.ubnt.com

©2016-2017 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, EdgeMAX, EdgeOS, EdgeRouter, and  TOUGHCable are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. All other trademarks are the property of their respective owners.
AIPH052617

References

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