SureCall Fusion2Go Max Data Signal Booster User Manual

Sure Call Fusion2Go Max Data Signal Booster User Manual

  Sure Call Fusion2Go Max User Guide
Thank you for purchasing SureCall’s Fusion2Go Max cell phone signal booster kit. Fusion2Go Max provides enhanced voice, text and 4G data signal for any vehicle. If you have any questions during setup, please reach out to our US based experienced support technicians:

• Call: 1-888-365-6283
• Email:support@surecall.com

Sure Call Fusion2Go Max User Guide

How It Works
The Sure Call Fusion2Go Max is a high-quality bidirectional booster that enhances cellular signals for vehicles. The Fusion2Go Max works with two antennas: · An inside antenna that communicates with your cell phone.

• An outside antenna that communicates with your cell phone tower.
• An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplified by the booster and then sent to your cell phone via the inside antenna. When your phone transmits, the signal is sent to the inside antenna, and then sent to the cell tower via the outside antenna.

Package Contents
Sure Call offers many accessories to customize your signal booster kit to your specific needs. To learn more about these accessories or to replace damaged or missing items contact your reseller. For exchanges or returns, your reseller may request original packaging and basic product information. Turn over the signal booster and record the model and serial number for easy reference:
Serial #: __
Purchase Date: _____
Your Fusion2Go Max signal booster package includes the following items:

1. One outside magnetic mount antenna with Optional Adhesive Mount
   

2. signal booster
   

3. . Multi-Device Inside Patch Antenna
   

4. 12V DC Power

Step 1: Attach Outside Antenna to the Vehicle’s Roof
Attach the Outside Antenna to the roof of your vehicle and at least 12-inches away from obstructions and other radiating elements, like other antennas.
Suggestion: For non-metal or non-magnetic vehicle surfaces use the optional adhesive tape.
Next, run the cable from the outside antenna across the car’s roof and into the car. To hide and protect the antenna cable, carefully pull down the door seal, run cable underneath it and push the seal back into place. Run the cable to the inside of the vehicle near the planned location of the booster (under the seat of the vehicle, or in the front or middle console).
Note : The outside antenna must not be collocated or operating with any other antenna or booster.

Step 2.  Install the Inside Patch Antenna
Identify a location for the inside antenna on or near your front dashboard that is

• Within 2-3 feet of the typical cell phone location
• At least 8 inches (20cm) from cellular devices and
• At least 4 inches (10cm) from metal

Next, peel Velcro backing and apply to a clean dry surface in your chosen location.
Or try this – Use the free vent clip provided with your product as a mounting surface then simply clip to an air vent.

Step 3.Place Booster and Connect Cables
Select a well-ventilated location for the booster that is away from excessive heat, direct sunlight, and moisture. We often suggest installing beneath a seat or within the front console. Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the cable from inside patch antenna to the connection marked INSIDE. Tighten the connections and wrap up any loose cable.

Step 4. Connect Power
Connect the power cord connector to the signal booster and insert the other end into your cigarette lighter adapter1. The Power LED illuminates to show that the signal booster is ready for use. The Alert LEDs flash 5 times to show the frequency band is operational. Place a call in a location you have previously experienced poor signal and confirm that your phone is receiving a boosted signal. Note: When your car is off, turn the power switch to OFF to keep the booster from continuing to draw power from your vehicle.
LED Indicators
Place a call in a location you have previously experienced poor signal and confirm that your phone is receiving a boosted signal. Normal operation is indicated by Green LED’s (both flashing and solid). In the event Red LED’s appear, antenna adjustments may be needed.

Color

|

Condition

| Indication
---|---|---

Green

|

Solid

| Indicates normal operation.

Green

|

Flashing

| Normal operation. Indicates that Automatic Gain Control (AGC) is self adjusting due to over-signal or antenna proximity.

Red

|

Flashing

| Indicates issues caused by overpowering or oscillation. Adjustment of your outside antenna placement is likely needed. Verify that it has sufficient separation from the inside antenna, as well as, any potentially interfering objects or antennas

Note that the booster case may become warm during operation. This is normal.

Troubleshooting

Problem

|

Resolution

---|---
Signal booster has no power| 1. Verify that Power LED on the signal booster is ON. 2. Verify that power source is operational and fuse is intact. 3. Try connecting power supply to an alternate power source. 4. If power remains OFF, contact tech support at: » 1-888-365-6283 or support@surecall.com
After completing installation, signal has not Improved| Verify that all cable connections are tightly fitted to the booster. Try further separating the antennas. i Note: Bars are not always a reliable measure of signal. The best way to confirm signal coverage is the ability to place and hold a call.
Outside antenna magnet doesn’t work| For non-magnetic vehicle surfaces, use the optional adhesive tape included in the packaging.

* WARNING : The booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster and/or cause personal injury.

Specifications

Product

|

Fusion2Go Max

---|---
Uplink Frequency Range (MHz):| 698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755
Downlink Frequency Range (MHz):| 728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155
Input / Output Impedance:| 50 Ω
Maximum Gain:| 50 dB
Gain Adjustment:| 20 dB (Automatic)
Supported Standards:| CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
Noise Figure:| ≤ 5 dB
VWSR:| ≤ 2.0
Maximum Output Power:| 1 Watt EIRP
DC Power:| 6-17VDC
Cable:| SC-174, 15 ft
RF Connectors:| FME male, both ends
Power Consumption:| < 10W
Operation Temperature:| -4ºF to +158ºF
Dimensions:| 5.625 x 4 x 1.125 inches
Weight:| 1.43 lbs
Certification (Fusion2Go Max):| FCC ID: RSNF2GO-MAXR| IC: 7784A-F2GOMAXR
Certification (Fusion2Go Max Amp):| FCC ID: RSNF2GO-MAX| IC: 7784A-F2GOMAX

Note: The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.

| Pulse GSM| 4.1 MHz AWGN
---|---|---
Frequency| Input(dBm)| Output (dBm)| Gain (dB)| Input(dBm)| Output (dBm)| Gain(dB)
UL: 1710-1755| -24.9| 22.3| 47.2| -26.4| 20.1| 46.5
UL: 1850-1915| -23.2| 24.3| 47.5| -24.6| 21.8| 46.4
UL: 824-894| -14.8| 26.4| 41.1| -16.3| 24.3| 40.6
UL: 698-716| -17.7| 24.9| 42.6| -17.9| 24.0| 41.9
UL: 776-787| -16.6| 25.4| 42.0| -15.8| 25.3| 41.1
| | | | | |
DL: 2110-2155| -36.3| 3.0| 39.3| -39.9| -0.3| 39.6
DL: 1930-1995| -38.0| 2.9| 40.9| -39.1| 2.0| 41.1
DL: 869-894| -39.8| 6.0| 45.8| -41.9| 3.9| 45.8
DL: 728-746| -40.6| 2.3| 42.9| -42.7| 0.6| 43.3
DL: 746-757| -38.3| 5.0| 43.3| -40.5| 2.8| 43.3

Note: The booster went into Transmitter off mode at Max input power in accordance with section 5.5. Results
presented on the above table are at 1 dB below the Transmit off RF input level.

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Changes
or modifications not expressly approved by SureCall could void the user’s authority to operate the
equipment.

FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz band are limited 1 Watt EIRP. Fixed stations operating in this band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in this band must employ a means for limiting power to the minimum necessary for successful communications.

When used with any mobile device utilizing the 1710-1755 MHz band, the FCC limits booster equipment placement to a maximum of 10 meters above ground level. Installation of this equipment which does not comply with federal requirements may subject the owner to FCC enforcement action

15.105 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

15.19 This device complies with Part 15 of the FCC Rules. Operation subject to the following two conditions: this device may not cause harmful interference, and

1. ) this device may not cause harmful interference, and
2. this device must accept any interference received,
   including interference that may cause undesired operation.

Antenna Kitting Information

Component

|

Prod No. (Description)

|

Gain/Loss

|

Notes

---|---|---|---
LTE-A| LTE-V| 800 MHz| 1900 MHz| 1700 MHz /

2100 MHz

Fusion2Go Max Kit| | | | | |
Outdoor Antenna| SC-328W| -0.4 dBi| 0.6 dBi| 2.6 dBi| 3.2 dBi| 2.2 \ 3.2 dBi| Integrated antenna
Outdoor Cable| | 0.1 dB| 0.1 dB| 0.1 dB| 0.2 dB| 0.2 dB
Indoor Antenna| SC110W| 1.1 dBi| 1.1 dBi| 1.1 dBi| 3 dBi| 3 \ 3 dBi|
Indoor Cable| SC-174 (10 Ft)| 3.8 dB| 3.8 dB| 4.3 dB| 8.8 dB| 6.98 \ 8.96 dB|

Fusion2Go Max Marine Kit 1| | | | | |
---|---|---|---|---|---|---

Outdoor Antenna

| SC-328W| -0.4 dBi| 0.6 dBi| 2.6 dBi| 3.2 dBi| 2.2 \ 3.2 dBi| Integrated antenna

Outdoor Cable

| | 0.1 dB| 0.1 dB| 0.1 dB| 0.2 dB| 0.2 dB
Indoor Antenna| SC-248W| 7 dBi| 7 dBi| 7 dBi| 10 dBi| 10 \10 dBi| Wall mounted

Indoor Cable

| SC-240 20FN (20 Ft)| 2.06 dB| 2.06 dB| 2.29 dB| 3.56 dB| 3.36 \ 3.76 dB|

Fusion2Go Max Marine Kit 2| | | | | |
---|---|---|---|---|---|---
Outdoor Antenna| SC-328W| -0.4 dBi| 0.6 dBi| 2.6 dBi| 3.2 dBi| 2.2 \ 3.2 dBi| Integrated antenna
Outdoor Cable| | 0.1 dB| 0.1 dB| 0.1 dB| 0.2 dB| 0.2 dB
Indoor Antenna| SC-302W| 2.5 dBi| 2.5 dBi| 3 dBi| 5 dBi| 4 dBi\5 dBi| Tabletop
Indoor Cable| SC-240 20FN (20 Ft)| 2.06 dB| 2.06 dB| 2.29 dB| 3.56 dB| 3.36 \ 3.76 dB|
Fusion2Go Max Desktop / RV 1 Kit| | | | | |
---|---|---|---|---|---|---
Outdoor Antenna| SC-328W| -0.4 dBi| 0.6 dBi| 2.6 dBi| 3.2 dBi| 2.2 \ 3.2 dBi| Integrated antenna
Outdoor Cable| | 0.1 dB| 0.1 dB| 0.1 dB| 0.2 dB| 0.2 dB
Indoor Antenna| SC-120W| 1.2 dBi| 1.2 dBi| 1.2 dBi| 3 dBi| 3 \ 3 dBi|
Indoor Cable| SC-240 20FN (20 Ft)| 2.06 dB| 2.06 dB| 2.29 dB| 3.56 dB| 3.36 \ 3.76 dB|
Fusion2Go Max Desktop / RV 2 Kit| | | | | |
---|---|---|---|---|---|---
Outdoor Antenna| SC-328W| -0.4 dBi| 0.6 dBi| 2.6 dBi| 3.2 dBi| 2.2 \ 3.2 dBi| Integrated antenna
Outdoor Cable| | 0.1 dB| 0.1 dB| 0.1 dB| 0.2 dB| 0.2 dB
Indoor Antenna| SC-302W| 2.5 dBi| 2.5 dBi| 3 dBi| 5 dBi| 4 \ 5 dBi| Tabletop
Indoor Cable| SC-240 20FN (20 Ft)| 2.06 dB| 2.06 dB| 2.29 dB| 3.56 dB| 3.36 \ 3.76 dB|

*All equivalent antennas and cables are suitable for use with the Fusion2Go Max As above, lower gain antenna can also be used.

Consumer Guidelines

This is a CONSUMER device BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-051 You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e. MUST NOT be installed within 20 cm of) any person. You MUST cease operation of this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.
WARNING : E911 location information may not be provided or may be inaccurate for calls served by using this device.

Register your cellular booster with your wireless carrier at the following urls:

Verizon: http://[www.verizonwireless.com](https://www.verizon.com/#promo- tabs)/wcms/consumer/register-signal-booster.html

AT&T: https://securec45.securewebsession.com/attsignalbooster.com/

T-Mobile: https://support.t-mobile.com/docs/DOC-9827

Sprint: https://www.sprint.com/legal/fcc_boosters.html U.S.

Cellular: http://www.uscellular.com/uscellular/support/fcc-booster- registration.js

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important: The antenna must be located at least 8 inches from all persons. The FCC requires to never use the cell phone in the cradle next to your ear.

CAN ICES-3 (B)/NMB-3(B) (Canada) :

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuater at the output of the device.

1.   For details on the requirements specified in ISED CPC-2-1-05,
   visit: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html

Three-Year Product Warranty

Register atwww.SureCall.com/activate

SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014. Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging with proof ofpurchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container. Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.) This warranty does not apply to any product determined by SureCall to  havebeen subjected to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties. SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns must first be authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products. As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges. The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable specifications or which are not defective or not covered by this warranty. Products sold by SureCall shall not be considered defective or non conforming to the Buyer’s order if they satisfactorily fulfill the performance requirements that were published in the product specification literature, or in accordance with samples provided by SureCall. This warranty shall notapply to any products or parts thereof which have been subject to accident, neg licence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it. Limitations of Warranty, Damages and Liability: EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING. SURE CALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof. Sure Call has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. Sure Call shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this document are subject to change without notice. © 2019. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.

References

• Cell Phone Signal Boosters | Get Better Cell Signal | SureCall
• Activate Your SureCall Warranty
• Register a signal booster | T-Mobile Support
• T-Mobile® Official Site: Get Even More Without Paying More

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