SureCall Fusion2Go Max User Guide
- June 7, 2024
- SureCall
Table of Contents
- OVERVIEW
- STEP 1. PLACE OUTSIDE ANTENNA ON THE VEHICLE’S ROOF
- STEP 2. INSTALL INSIDE ANTENNA
- STEP 3. PLACE BOOSTER AND CONNECT CABLES
- STEP 4. CONNECT TO POWER
- Specifications
- LED Indicators
- Troubleshooting
- 3-Year Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Quick Setup Guide
OVERVIEW
SureCall Fusion2GoTM Max
STEP 1. PLACE OUTSIDE ANTENNA ON THE VEHICLE’S ROOF
Place the magnetic mount antenna on the top of your vehicle, preferably toward
the back, Ensure that the antenna has at least a 12-inch radius clear of
obstructions and other radiating elements, such as a radio antenna.
*For non-magnetic vehicle body, use the adhesive option included in package. Run the cable from the outside antenna across the car’s roof and into the car. To hide and protect the antenna cable, carefully pull down the door seal, run cable underneath it, and push the seal back into place.
Note: The outside antenna must not be collocated or operating with any
other antenna or booster.
STEP 2. INSTALL INSIDE ANTENNA
Identify a location for the inside antenna on or near your front dashboard
that is: (1) Within 2-3 feet of typical cell phone location, (2) At least 8
inches (20cm) from cellular devices, and (3) At least 4 inches (10cm) from
metal.
Peel Velcro backing and apply to a clean dry surface in your chosen location.
Or try this – Use the free vent clip provided with your product as a mounting
surface then simply clip to an air vent.
STEP 3. PLACE BOOSTER AND CONNECT CABLES
Select a well-ventilated location for the booster that is away from excessive
heat, direct sunlight, and moisture. We often suggest installing beneath a
seat or within the front console.
Connect the cable from the outside antenna to the connection marked OUTSIDE
and connect the cable from inside patch antenna to the connection marked
INSIDE. Hand tighten the connections and secure any loose cable.
STEP 4. CONNECT TO POWER
Connect the DC power cord connector to the signal booster and the adapter end
to the cigarette lighter adapter to your vehicle. Once all connections are
connected, turn the power switch on the adapter to ON. The Power LED will
illuminate to indicate that the signal booster is ready for use.
Note: When your car is off, turn the power switch to OFF to keep the
booster from continuing to draw power to your vehicle.
Place a call in a location you have previously experienced poor signal and
confirm that your phone is receiving a boosted signal. Normal operation is
indicated by Green LEDs (both flashing and solid). In the event Red LEDs
appear, antenna adjustments may be needed.
Specifications
Uplink Frequency Range (MHz):| 698-716 / 776 – 787 / 824-849 / 1850-1915 /
1710-1755 (G Block Included)
---|---
Downlink Frequency Range (MHz):| 728-746 / 746 – 757 / 869-894 / 1930-1995 /
2110-2155 (G Block Included)
Maximum Gain:| 50 dB
Supported Standards:| CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all
cellular standards
Gain Adjustment| 20 dB (Automatic)
Input Impedance:| 50 Ω
Noise Figure:| ≤ 5 dB
DC Power:| 6-15V
Maximum Output Power:| 1 Watt EIRP
Power Consumption:| ≤ 10W
Cable:| RG-174
RF Connectors:| FME Male (both ends)
Certification (Fusion2Go Max):| FCC ID: RSNF2GO-MAXR| IC: 7784A-F2GOMAXR
Certification (Fusion2Go Max Amp):| FCC ID: RSNF2GO-MAX| IC: 7784A-F2GOMAX
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless service provider.
WARNING: E911 location information may not be provided or may be
inaccurate for calls served by using this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
LED Indicators
Color | Condition | Indication |
---|---|---|
Green | Solid | Indicates normal operation. |
Green | Flashing | Normal operation. Indicates that Automatic Gain Control (AGC) |
is self-adjusting due to over-signal or antenna proximity.
Red| Flashing| Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it
has sufficient separation from the inside antenna, as well as, any potentially
interfering objects or antennas
Troubleshooting
Problem | Resolution |
---|---|
Signal booster has no power | Verify that the Power LED is ON. Connect the |
power supply to an alternate power source. Verify that the power source is
operational and the fuse is intact. If it remains OFF, contact tech support
at: 1-888-365-6283 or
support@surecall.com
After completing installation, signal coverage has not improved| Verify that
cable connections are tightly fitted to the booster.
Try further separating the antennas.
Note: Bars are not always a reliable measure of signal. The best way to
confirm signal coverage is the ability to place and hold a call.
3-Year Warranty
Thank you for your SureCall purchase. Please take the time to register your new product at www.surecall.com/activate (US) or www.surecall.com/CA/activate (Canada) SureCall warranties its products for three years from the date of purchase against defects in workmanship and/ or materials.
Products returned by customers must be in their original, unmodified condition, shipped at the customer’s expense in the original or protective packaging with proof-of-purchase documentation enclosed and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container. RMA numbers are obtained by contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties. For complete warranty text, including limitations and liability, see the Fusion2Go Max full user manual, available online.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: support@surecall.com
Visit: www.surecall.com/support to
download the user manual for:
» Detailed setup instructions » Troubleshooting tips » Warranty information
Rev. 2 040519
© 2019, SureCall, Inc. All rights reserved | 48346 Milmont Drive | Fremont,
California 94538 USA
888.365.6283 / +1.510.770.0469 | www.surecall.com |
Support@surecall.com
References
- Cell Phone Signal Boosters | Get Better Cell Signal | SureCall
- Activate Your SureCall Warranty
- Register Your Cell Phone Signal Booster | SureCall Canada
- Access Excellent Customer Support | SureCall
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