HYUNDAI Digital Service Booklets Instructions
- June 3, 2024
- HYUNDAI
Table of Contents
- HYUNDAI Digital Service Booklets
- Dear Hyundai Owner
- Hyundai Warranty
- What Is Covered by The Basic and Drivetrain Warranty
- Parts Warranty
- Paint, Finish, and Embellishment
- Rust and Perforation
- Accident Damage Repair
- Maintenance and Service
- Low Sulphur Diesel (50 ppm)
- Fuel Consumption
- Safety Systems of your Vehicle
- Hyundai Genuine Parts
- Parts Replacement Schedule
- Service Intervals
- Hyundai Roadside Assistance
- Documents / Resources
HYUNDAI Digital Service Booklets
Dear Hyundai Owner
Index
- Hyundai Warranty
- What Is Covered by The Basic and Drivetrain Warranty?
- Parts Warranty
- Paint, Finish and Embellishment
- Rust and Perforation
- Accident Damage Repair
- Maintenance and Service
- Low Sulphur Diesel
- Fuel Consumption
- Safety Systems of Your Vehicle
- Hyundai Genuine Parts
- Parts Replacement Schedule
- Service Intervals
- Hyundai Roadside Assistance
Hyundai Automotive South Africa takes this opportunity to congratulate you
with the purchase of a superiorly engineered vehicle, some of the finest
examples available today.
At Hyundai, we have invested in the future and have committed to research and
development in order to give you, the new Hyundai owner, the finest possible
vehicle – today and tomorrow. So, in order to preserve the value of your fine
investment, and to ensure that your Hyundai operates at peak performance,
maximum economy, and safety, we advise that you service and maintain your
Hyundai at a Hyundai-approved aftermarket facility, done within the guided
service intervals.
By purchasing a new Hyundai, you become a valued Customer of our organization.
This means that the Hyundai Dealer Network will be at your service whenever
you require assistance. The Hyundai Dealer Network is committed to service
excellence and is pledged to give you, our valued Customer, the finest
driving, and aftermarket experience possible – every time.
In the aftermarket department of our dealer network, our aim is to:
- Explain, in simple terms, what was done to your vehicle,
- Have your Hyundai ready on time, every time,
- Fix it right – the first time – every time,
- Verify repair quality by providing you with replaced parts and quality control documentation,
- To treat you with respect, honesty, and courtesy at all times.
We know that you will enjoy your Hyundai and trust that you will maintain it as the important asset that it is, by using the Hyundai-approved aftermarket facilities. Yours sincerely, Hyundai Automotive South Africa.
Hyundai Warranty
Hyundai Automotive South Africa (HASA) warrants new Hyundai vehicles against
defects, defective materials, and workmanship, under normal use and service
for the warranty period as stipulated in the Hyundai Guidelines. The
obligation of HASA under this Warranty is limited to repairing or replacing
the parts, which are defective within the Hyundai Guidelines. The consumer
must ensure that anyone performing any servicing or maintenance on the
vehicle, updates the service booklet to record the work done.
To familiarise yourself with your new Hyundai vehicle, we request that you
review the operational features described in your owner’s manual. In the event
that you sell your Hyundai, the remaining warranty of this vehicle is
transferable to subsequent owners if sold by an authorized Hyundai Dealer.
Used vehicles sold by a dealer that is not an authorized Hyundai Dealer, must
be inspected by an authorized Hyundai Dealer for the following items.
- Service History
- Negligence
- Misuse
- Abuse
- Wear and tear items
Only once the vehicle has been inspected and deemed to meet the Warranty
requirements, will the Warranty be reinstated.
Hyundai Basic Warranty Period Passenger Vehicles:
Vehicles in this category are covered by the Basic Warranty for a period of 5
years or 150 000 km whichever expires first, from the date of liability of
first registration. The Warranty is outlined in the “3. What is covered by the
Basic and Drivetrain Warranty” section of this booklet. The Warranty parameter
on certain wear and tear items may vary from the 5-year / 150 000 km Basic
Warranty period and is also outlined in this section.
Hyundai Basic Warranty Period (7 Year / 200 000 km – If Selected) Light
Commercial Vehicles:
Vehicles in this category are covered by the Basic Warranty for a period of 5
years or 150 000 km, whichever expires first, from the date of liability of
first registration, unless otherwise specified. The Warranty is outlined in
the “3. What is covered by the Basic and Drivetrain Warranty” section of this
booklet. The Warranty parameter on certain wear and tear items may vary from
the 5 years or 150 000 km also outlined in this section basic warranty period
and is also outlined in this section.
Hyundai Drivetrain Warranty Period
Passenger and Light Commercial Vehicles:
Vehicles in this category are covered by a drivetrain warranty for a period of
7 years or 200 000 km whichever expires first, from the date of liability of
first registration. The Warranty is outlined in the “3. What is covered by the
Basic and Drivetrain Warranty” section of this booklet. The Warranty
parameters on certain wear and tear items may vary from the 7 year / 200 000
km Drivetrain Warranty period and is also outlined in this section. The
Hyundai Basic and Drivetrain Warranty periods are only in effect, provided the
vehicle is serviced and maintained within the Hyundai guidelines, and the
defect is related to a faulty OEM part. The Warranty shall not apply, or shall
only apply in a limited manner, in any of the following circumstances, or in
respect of any of the following:
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The Warranty will not cover work, damage or any parts repaired or replaced by anyone other than an approved Hyundai Dealer as well as any claims related or linked directly to non-OEM approved parts being used.
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Normal wear and tear, accident damage, negligence, and consequential loss.
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Repairs necessitated by low lubricant, coolant, antifreeze, and hydraulic fluid levels not related to leaks.
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Repairs necessitated by the fitment or as a consequence of the fitment of non-approved accessories, parts, or modifications.
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Any vehicle subjected to any form of competitive use.
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Normal deterioration of soft trim and appearance items due to exposure and/or wear and tear.
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Tightening of bolts, screws and nuts and the repair of squeaks and rattles.
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Shattered, scratched, or chipped glass due to external factors.
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Replacement of bulbs and fuses, where sealed units are covered under the Basic Warranty Period for leaks and water intrusion.
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Accident damage and consequential damage should the approved repair process not be followed as per the manufacturer’s specifications.
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Engine tune-ups and all performance related improvements such as Dyno tuning.
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Overloading, water flooding, major structural damage caused by accident, theft or fire.
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The improper or insufficient use of fuel, fluids, or lubricants.
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Use of parts other than Hyundai Genuine Parts.
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Slight irregularities not recognised as effecting the quality or function of the vehicle or parts such as or items considered characteristic
of the vehicle. -
Any economic loss including (without limitation) payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expense, lodging bills, food, other travel cost, storage charges and other incidental or consequential loss or damage, such as fuel, telephone, travel, loading inconvenience, commercial and/or personal loss and loss of the use vehicle.
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Any vehicle where the odometer mileage has been altered.
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Airborne “fall-out”, industrial fall-out, acid rain, salt, hail and windstorms, or other acts of God.
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Paint scratches, dents, or similar paint or body damage.
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Action of road elements (sand, gravel, dust, or road debris) which results in stone chipping of paint and glass. Including other damages to parts e.g. Radiators, Aircon condenser, etc.
Terms and Conditions
In order to ensure that you, the Customer, obtain maximum utilisation of your
Hyundai during the Warranty Period there are certain items which are subject
to wear and tear, which is the responsibility of you, the Customer, to replace
and have checked regularly. The cost of the repair, replacement and adjustment
of these items is for your account.
Warranty Judgement
HASA reserves the right to amend the Warranty, service schedules and related
conditions in accordance with the Hyundai Warranty Policy when deemed
necessary, without prior notification to the Customer. HASA will make the
final judgement in the event of any dispute between the Customer and HASA,
where HASA’s decision in this regard shall be final and binding to the
Customer.
What Is Covered by The Basic and Drivetrain Warranty
Front and Rear Suspensions
Upper and lower control arms, control arm shafts and bushings, upper and lower
ball joints, kingpins and bushings, spindles and stabilizer bars and bushes,
shocks and struts are covered for the Basic Warranty period for any mechanical
defects. Front and rear hub bearings are covered for the Drivetrain Warranty
period.
Brakes
All major components excluding brake pads and brake shoe linings are covered
for any mechanical defects for the Basic Warranty period.
Exhaust
The complete exhaust system is covered for the Basic Warranty period.
Electrical
Alternator, regulator, starter motor, solenoid, and windscreen wiper motor
(front and rear) are covered against mechanical defects for the
Basic Warranty period.
Air Conditioning Systems
Factory-fitted air conditioning systems are covered for the Basic Warranty
period. Gas leakage is covered for a period of 1year or 20 000 km, whichever
expires first. After the above period, the refrigerant charge is only covered
as part of a Warranty covered repair to the air conditioning system. Normal
maintenance and servicing of the air conditioning system are not covered by
the Basic Warranty.
Radio and Antenna
Passenger and Light Commercial: The radio is covered for a period of 3
years or 60 000 km, whichever expires first.
HASA does not provide any warranty coverage on speakers fitted as a standard,
or otherwise to any Hyundai vehicles.
Batteries
Passenger and Light Commercial: Batteries are covered for a period of 2
years or 40 000 km, whichever expires first.
Accessories
The supplier of accessories gives warranties in respect of those accessories
for the period specified by the relevant supplier. Your Hyundai Dealer will
deal with Warranty claims around approved accessories on your behalf. HASA
does not take any responsibility whatsoever for Warranty claims of non-
approved accessories, and consequential damages that may arise as a result of
non-approved accessory fitments.
Trim
Trim is covered for the Basic Warranty period. Normal deterioration of trim,
appearance items, and door rubbers, due to exposure and/or the use of harsh
detergents/chemicals are not covered.
Parts Warranty
Over the counterparts
Passenger and Light Commercial vehicles as of September 2019: All parts
purchased over the counter at a Hyundai Approved Dealer will carry a 3-year /
unlimited km Warranty. The warranty period will commence on the date the parts
were purchased which will reflect on your purchase invoice. All parts
purchased from a Hyundai Approved Dealer and installed by a non-approved
Dealer will only carry a parts warranty
i.e., 3-year / unlimited km Warranty (excluding labor). If a part that has not
been installed by a Hyundai Approved Dealer fails, the vehicle must be taken
to a Hyundai Approved Dealer for a full diagnosis of the defect/fault. If it
is found that the defect/fault is a Manufacturers related defect/fault, then
the part will be replaced without charge to the Customer (parts & labor). If
the defect/fault is not related to a Manufacturer defect, the total cost (part
and labor) will be for the Customer’s account.
Exclusions relating to the 3-year / unlimited km Warranty on Parts
The parts that are replaced under the Basic Warranty period will be covered in
terms of the Factory’s Basic Warranty conditions until such Warranty expires.
All service items and parts (for example but not limited to v-belts; cambelts;
spark plugs; air filters; fuel filters; oil filters; pollen filters; wiper
blades; and light bulbs) carry no warranty. All electrical components
purchased over the parts counter at a Hyundai Approved Dealer carry no
Warranty, unless fitted by an approved Hyundai Dealer.
The following are also not covered under the 3-year / unlimited km Warranty
on Parts:
- Parts that fail due to abuse, misuse, neglect, alteration, or accident, or which have been improperly lubricated or repaired.
- Parts used in applications for which they were not designed or not approved by HASA.
- Failures due to normal wear.
- Failures caused by the use of non-Hyundai-approved parts.
- Incidental or consequential damage, including without limitation, loss of time, fuel, accommodation, vehicle rental, inconvenience, loss of use of the vehicle, or commercial loss.
To claim for defective part: The vehicle must be taken to an approved
Hyundai Dealer. They will perform a full diagnostic evaluation on the noted
defect/failure. At such time, the original invoice must be presented to the
approved Hyundai Dealer to validate the parts claim.
Owner’s Responsibility: Under this Part Warranty, the owner is
responsible for the proper use, maintenance, and care of the vehicle in
accordance with the instructions contained in the Owner’s Manual and the
retention of all maintenance and service records. It might be required for the
Customer to prove that the required maintenance has been performed as per the
OEM specifications.
Paint, Finish, and Embellishment
The regular cleaning and inspection of the paintwork on your Hyundai will
ensure the durability and finish of your paintwork,
chrome and embellishment.
The following defects are covered for 1 year or 20 000 km, whichever expires
first:
- Overspray Mottling Touch-up
- Mismatch Thin paint Dust and dirt specs
- Paint runs Body panel waving Panel interference
- Pin holes in the paint Type and touch marks Cracking
- Orange peel Water spotting Craters
- Low gloss Polishing and sanding marks
The following failures are covered for a period of 5 years or 150 000 km,
whichever expires first: Paint peeling, poor welding, and paint blistering.
The following are excluded from the above warranty:
- Any damage to the clear coat of your Hyundai.
- Damage to any painted surface caused by chemicals, water stains, bird droppings, industrial fall out, acid rain, salt, hail, and windstorms, or other acts of God.
- User damage, including scratches, stone chips, etc.
- The dome (roof) of the vehicle.
- The load body of light commercial vehicles.
Rust and Perforation
It is the owner’s responsibility to ensure annual checks are carried out by an
authorized Hyundai Dealer.
Rust (Excludes Dome)
Rust is the corrosion of any panel of the vehicle body from the outer surface
of the finish to the inner surface of the sheet metal and is covered for a
period of 5 years / 150 000 km, whichever expires first.
This warranty does not apply to a Light Commercial Vehicle load body.
Perforation (Excludes Dome)
Perforation is depicted as corrosion from the surface of the sheet metal to
the outer finish and is covered for a period of 5 years / 150 000 km,
whichever expires first. This warranty does not apply to a Light Commercial
Vehicle load body.
Corrosion Prevention
You need to properly care for and maintain your Hyundai as a requirement in
terms of the corrosion warranty. The bodywork of your Hyundai needs to be
washed and cleaned with a mild detergent (Liquid soap) and lukewarm water,
followed by a thorough rinse with clean, uncontaminated water. This must be
done at least once a week. Regularly examine your Hyundai for stone chips and
scratches on the finish, which may occur as a result of normal use. Such
damage must be attended to without delay as it could result in corrosion,
which will not be covered by the Warranty. Vehicles parked unprotected or
operated near water fronts and industrial areas and coastal regions must
receive particular attention regarding regular waxing and washing.
Accident Damage Repair
The Hyundai Approved Repairer Programme, simply known as HARP is aimed at guaranteeing that should your vehicle need accident repairs, Hyundai-approved motor-body repairers are available to provide quality, professional repairs to your vehicle.
So, what does HARP do for you, our valued Hyundai owner
- Hyundai-approved motor-body repairers use the latest technological equipment as well as professional technicians, to ensure your vehicle is back on the road in no time at all.
- All warranty, service, and maintenance plans remain intact by using Hyundai-approved motor-body repairers as only genuine Hyundai parts are used to ensure the quality and safety are maintained whilst preserving the resale value of your vehicle at all times.
- Hyundai will always strive to drive down the cost of your accident repairs by working closely with insurance companies, Hyundai-approved motor-body repairers, and assessors – enabling lowered insurance premiums for Hyundai owners.
Should you have any queries regarding your repair work or are unhappy with the quality of the repairs please call our dedicated hotline on 0860 CARFAX (0860-227-349). We are here to help! Your Hyundai requires regular service and maintenance, including but not limited to the items below which needs to be attended to. The replacement schedule is contained in the “13. Parts Replacement Schedule”. A detailed inspection sheet can be obtained from your approved Hyundai Dealer. It is also important to note that it is your responsibility to ensure compliance with the correct parts replacement and maintenance schedule for the relevant vehicle. Non-compliance with specified service intervals could jeopardize your vehicle’s Warranty, Service, and Maintenance plans.
Maintenance and Service
Lubricants
The lubricants of your vehicle must be replaced as stipulated in the “13.
Hyundai Parts Replacement Schedule”. However, should the vehicle be subjected
to operating conditions perceived by HASA to be abnormal (for example heat,
cold, dust, and excessive moisture), more frequent servicing and replacement
of the stipulated items may be required. Please consult with your approved
Hyundai Dealer for the parts replacement schedule and for clarification and
assistance with these conditions. The replacement of these lubricants will
prolong the life and durability of your Hyundai.
Spark Plugs
Spark plugs need to be replaced at the specified intervals as stipulated in
the replacement schedules to ensure optimum power
and fuel efficiency of your Hyundai.
Oil, Air, Interior Cabin Filter, and Fuel filters
These filters ensure the proper purification of the oil, air, and fuel. Your
approved Hyundai Dealer will be able to advise you should your Hyundai
be exposed to conditions that are abnormal (for example heat, cold, dust, and
excessive moisture). If the oil, air, pollen, and fuel filters are found
to be contaminated and it is necessary to replace them outside the normal
parts replacement schedule, the Customer will be liable for the replacement
costs.
All Drive Belts
These items are checked at regular intervals and replaced in accordance with
the replacement schedules (Obtainable from
your approved Hyundai Dealer). Replacement of these belts will prolong the
life of components driven by these belts.
Cam Belts
Cam belts must be replaced in accordance with the replacement schedule
(Obtainable from your approved Hyundai Dealer).
Failing to replace the cam belt will result in severe damage to the engine. If
your vehicle is subjected to use on mines or conditions of extreme dust, you
will be required to replace the cam belt annually or as recommended by your
approved Hyundai Dealer.
Timing Chains
Timing chains do not need replacement, unless Hyundai’s diagnosis indicates
that it is faulty. Timing chains are covered for
the drivetrain warranty period. Replacement of tensioners and guides may also
be necessary when replacing or tensioning the Chain.
Gasoline Direct Injection Vehicles
All vehicles equipped with GDI engines need to be maintained as per the
service schedule, using Hyundai specified synthetic oils and parts. This is
critical to ensure the integrity of the engine preventing carbon and sludge
build up in the engine. It is also important to use the correct fuel. Hyundai
recommends using the highest-octane unleaded fuel available. Following these
guidelines will ensure that your vehicle operates efficiently over its
lifetime.
Brake Pads; Brake shoes; Brake Linings
Brake friction materials are subject to wear and tear, requiring periodic
replacement. Inspections and adjustment at regular intervals form part of the
inspection schedule (obtainable from your approved Hyundai Dealer).
Maintenance of these items will ensure the optimum safety of your Hyundai.
Brakes may need more frequent inspection and adjustment if the vehicle is
subject to continuous weight carrying and also depending on your driving style
and driving conditions.
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a. Clutch and Pressure Plates: Clutch and friction materials and surfaces are subject to wear and tear, requiring periodic replacement
and adjustment, and are warranted for a period of 1 year or 20 000 km. Adjustment at regular intervals forms part of the inspection schedule (obtainable from your approved Hyundai Dealer). Maintenance of these items will ensure the optimum operation of your Hyundai. -
b. Wiper Blades: Wiper blades are subject to wear and tear requiring periodic replacement. Inspection and replacement will ensure maximum vision in all weather conditions, improving the safety of your Hyundai.
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c. All-Wheel Drive Vehicles: All-Wheel Drive system requires that all 4 wheels rotate at the same speed under all operational conditions.
As a result of this, power will be spread between all the wheels making the vehicle safer to drive. In the absence of all 4 wheels being the same size, the system will incorrectly allocate power to some of the driving wheels.
The process of tire rotation and tire replacement is clearly outlined in the
owner’s manual. The rule is that all the tires on AWD vehicles need
to be of the same make, size, speed rating, load rating, tread pattern, and
very importantly, inflated to the same pressure (refer to the tire pressure
guide in the Right front door frame). It is advised to replace tires in sets
of two (per axle) provided that the remaining tire treads have not worn down
more than 75%, in which case the replacement of 4 tires is required. Not
following the tire replacement schedule as outlined could result in costly
repairs, and a risk of safety to you the Customer. If additional advice is
required, please consult with your nearest authorized Hyundai Dealer.
d. Wheel Alignment and Tyres: Wheel Alignment is a vital aspect in the
maintenance of your Hyundai. Regular inspection and adjustment are required in
order to provide you with maximum tire life, especially if the vehicle is
exposed to conditions perceived by HASA to be abnormal (for example excessive
dirt road and poor road driving conditions, etc.). It is your responsibility
to ensure regular inspection of your wheel alignment and to conduct regular
tire inspections. Tire inspections should include inspections for damage, tire
pressures, and irregular wear patterns. HASA is not liable for any claims
whatsoever, such as premature tire wear or any other wear patterns, caused by
incorrect wheel alignment or tire pressures. Defective tires are claimable
from the Tyre Manufacturer. For details of the manufacturer for the various
tire brands, as well as the
claim procedure contacts your authorized Hyundai Dealer. Regular wheel
alignments, every 7 000 km or less, depending on the road conditions your
Hyundai is exposed to, are mandatory. For more information on the regularity
of wheel alignment, it is recommended that you contact your local tire agent.
HASA is not liable for the cost of wheel alignment and wheel balancing.
e. Engine Room Cleaning Process: Hyundai vehicles are designed to prevent water ingress when cleaning the engine room. To safely clean the electrical/electronic components of your engine room, we advise waterless cleaning.
Follow this process when cleaning the Engine Room:
- Spray the engine room with cleaner and wait a while.
- Blow the cleaner off with an air gun or wipe the engine room off completely with cleaning towels. (Equipment Required: Engine Room Cleaner, Cleaning Towel & Air Gun).
CAUTION is needed when cleaning the Engine Room:
- Do not clean a heated engine.
- Do not use high-pressure washers, water, and/or a water gun.
- Water that ingresses into electrical components or parts, may lead to malfunction or rust formation hampering the performance of the vehicle.
Low Sulphur Diesel (50 ppm)
The international trend is to reduce the Sulphur level in diesel significantly in order to reduce exhaust emissions, as the Sulphur contributes to the formation of acids and soot in the atmosphere.
Please Note: The mandatory fuel for all Common Rail type diesel engines
is 50ppm or lower.
Only use ultra-low Sulphur diesel (50 ppm or lower) when filling up. Failing
to use this diesel will cause severe engine damage which will not be covered
by the Hyundai Basic Warranty period.
Fuel Consumption
The fuel consumption figure on the sticker of your vehicle is an estimate
and has been calculated as follows:
The fuel economy measurements are made with the vehicle mounted on a rolling
road dynamometer in a chamber under controlled atmospheric conditions. The
fuel economy is measured as the vehicle is driven through a standard cycle of
set accelerations and stops. This “Combined Cycle” consists of an “Urban
Cycle” with vehicle stops, idling, and starts reaching a maximum speed of 50
kph and an “Extra Urban Cycle” in which a speed of 120 kph is briefly reached.
The vehicle load is set at 100kg, while a rolling resistance is applied via
the dynamometer rollers, determined by a previously taken measurement of the
vehicle’s rolling resistance and aerodynamic drag. An average fuel consumption
test can be carried out by your authorized Hyundai Dealer if requested.
Safety Systems of your Vehicle
Please refer to your owner’s manual in order to familiarise yourself with the
safety system fitted to your vehicle, including the Airbag
Supplemental Restraint System (SRS), if fitted.
Hyundai Genuine Parts
Guide to Hyundai Genuine Parts
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What are Hyundai’s genuine parts? Hyundai genuine parts are the same parts used by Hyundai Motor Company to manufacture vehicles. They are designed and tested for the optimum safety, performance, and reliability of your vehicle.
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Why should you use genuine parts? Hyundai Genuine Parts are engineered and built to meet rigid manufacturing requirements.
The use of imitation, counterfeit, or used salvage parts is not covered under the Hyundai Basic Warranty or any other Hyundai Warranty. In addition, any damage to, or failure of, Hyundai Genuine Parts caused by the installation, or failure of an imitation, counterfeit, or used salvage part, is not covered by any Hyundai Warranty. -
How can you tell if you are purchasing Hyundai Genuine Parts? Hyundai Genuine Parts are only sold through authorized Hyundai Dealers.
Parts Replacement Schedule
Due to the diversity of our model range, should you require the Parts Replacement Schedule, please contact your authorized Hyundai Dealer for the detailed Parts Replacement Schedule specific to your Hyundai.
Service Intervals
Your vehicle is eligible to be serviced either at kilometer intervals or on an annual basis, whichever occurs first.
- For Passenger Vehicles, service intervals are at 15 000 km or annually, whichever occurs first.
- For Light Commercial Vehicles, service intervals are at 10 000 km or annually, whichever occurs first.
- Diesel Tucson has a 30 000 km service interval, or every 2 years, whichever occurs first.
Hyundai Roadside Assistance
Contact Number: 0861 111 256
The following is offered for the term of roadside assistance:
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Out of Fuel – Limited to one incident per 12-month cycle, the cost of the fuel (10L) is for the Customer’s account.
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Jump-start service – Limited to 2 events in a 12-month period, on the 3rd request the vehicle will be towed to a dealer for inspection.
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Home start service – Limited to 2 events in a 12-month period, on the 3rd request the vehicle will be towed to a dealer for inspection.
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Change of flat tire – Provided the spare wheel is in a roadworthy condition, and all the correct tools are available.
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Key lockout service – Limited to call out fee and 1 hour’s labor.
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Breakdown towing (Tow for warranty-related failure to the closest Hyundai dealer – no charge to Customer.
Tow for non-warranty related failure – cost for Customer’s account. -
Car rental refund to you a maximum of R500 towards the total cost, or hotel accommodation refund to you a maximum of R500 per person (for the driver and up to 3 passengers) for one night only. Only if the breakdown occurred at a distance outside a 100km radius of the client’s place of residence.
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Message Relay Service.
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Vehicles beyond South African borders will not be covered by Hyundai Automotive South Africa and or Roadside Assist.
This will be for the owner’s account.
Please note that once the roadside assistance coverage term has expired
the client will still be covered for the remainder of the vehicle’s factory
warranty for towing to the nearest Hyundai Dealer provided that the cause of
the breakdown is warranty related.
Terms and conditions apply.
- Assistance
- Hyundai Automotive South Africawww.hyundai.co.za Hyundai Roadside Assist: 086-111-256
- Hyundai Customer Care: 0861-427-222
- Hyundai Approved Repairer Programme 0860-227-349 (CARFAX)
Documents / Resources
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