WyreStorm SW-740-TX 4-Input Desk-Mounted 4K/60 HD BaseT Presentation Switcher User Guide

June 6, 2024
WyreStorm

WyreStorm logo 4-input Desk-mounted 4K/60 HDBaseT Presentation Switcher
with DSC Compression, Scaling & USB Host
SW-740-TX
Quickstart Guide

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features before beginning the installation process.

WyreStorm logo2

IMPORTANT! Installation Requirements

  • Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.
  •  While this product supports CEC, WyreStorm cannot guarantee compatibility with all forms of CEC communication.
  •  Visit the product page to download the latest firmware, document version, additional documentation, and configuration tools.

In the Box

1x SW-740-TX Presentation Switcher
2x 5-pin Terminal Block
3x 4-pin Terminal Block
1x 24V DC 5A Power Supply (US/UK/EU/AU)
2x Mounting Brackets
1x Quickstart Guide (This Document)

Information and Parts Required for Installation

This transmitter requires connection via RS-232 or Ethernet in order to configure functions such as EDID. Ensure that the following items are on hand before proceeding with the installation.

  •  PC or Mac
  • Telnet and Terminal software such as PuTTY
  •  USB COM Port Adapter (Not Included)
  •  WyreStorm Part: CAB-USB-3PIN
  •  Network router and/or switch if using IP telnet for configuration.
  • The latest version of the SW-740-TX API for advanced configuration is not covered in this document.

Basic Wiring Diagram

WyreStorm SW-740-TX 4Input Desk-Mounted 4K60 HD BaseT-

Wiring and Connections

WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in its entirety before running or terminating any wires to ensure proper operation and to avoid damaging the equipment.

IMPORTANT! Wiring Guidelines

  •  The use of patch panels, wall plates, cable transmitters, kinks in cables, and electrical or environmental interference will have an adverse effect on the signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
  • WyreStorm recommends using pre-terminated VGA, HDMI, and USB cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.
  • This product contains a USB-C connection that can be used as an audio/ video input. When using this connection verify that the USB-C cable used supports audio/video functionality as not all USB-C cables support this requirement.WyreStorm SW-740-TX 4Input Desk-Mounted 4K60 HD BaseT-requirement

Audio Connections
Audio In
The audio connections use a 3.5mm (1/8in) TRS Stereo Jack.WyreStorm
SW-740-TX 4Input Desk-Mounted 4K60 HD BaseT-Audio In

Audio Out
The audio connections use a 3.5mm (1/8in) TRS Stereo Jack.WyreStorm
SW-740-TX 4Input Desk-Mounted 4K60 HD BaseT-Audio Out

Control Communication

RS-232 Wiring
The SW-740-TX uses a 4-pin RS-232 with no hardware flow control. Most control systems and computers are DTE where pin 3 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made.WyreStorm
SW-740-TX 4Input Desk-Mounted 4K60 HD BaseT-RS-232
Wiring IR Wiring
The 4-pin IR connector can be used to either transmit or receive IR signals, based on the type of cable and pinout you use. The IR emitter or receiver being used must support 5v for proper operation.WyreStorm SW-740-TX 4Input
Desk-Mounted 4K60 HD BaseT-IR Wiring

Contact In/Tally Out
Contact connections are provided to allow for switching sources and feedback to a contact closure button on a desk or wall plate.WyreStorm SW-740-TX
4Input Desk-Mounted 4K60 HD BaseT-Contact In

PIR Sensor
Contact connections are provided to allow for automatic triggering of input switching or display power.WyreStorm SW-740-TX 4Input Desk-Mounted 4K60 HD
BaseT-PIR Sensor

Setup and Configuration

The SW-740-TX is configured using RS-232 or IP commands for Output Resolution, and EDID. Follow these steps to properly configure the transmitter based on the system requirement.
Note: The steps and information provided in this QSG are for the basic operation of the transmitter out of the box. Refer to the SW-740-TX API for full configuration settings.

  1. Assign a Static IP Address to ensure proper communication on an IP Network.
  2.  Set EDIDs to be used at each input of the device. See Configuring Input EDIDs

Communication Settings
The SW-740-TX contains a web UI that can be accessed by connecting to a network and entering the IP address. We recommend that the IP address be changed from default before accessing the web UI for the first time.

RS-232 and IP Settings

Baud rate:| 115200
Data Bits:| 8bits
Parity:| None
Stop Bits:| 1 bit
Flow Control:| None
Default IP Address| DHCP
Default IP Port| 23

Configuring Input EDIDs

Set Input EDID
SET EDID [Input] [Prm] Example: SET EDID in1 1
Response: EDID SET in1 1

Query Input EDID
GET EDID [Input] Example: GET EDID in1
Response: EDID in1 1

[Input]= in1 ~ in4
[Prm]={Below tables based on connection} VGA EDID| HDMI/USB-C EDIDs
---|---
8: 1024×768@60Hz 2CH| 8: 1600×900@60Hz 2CH
7: 1280×768©60Hz 2CH| 7: 1600×1200@60Hz 2CH
6: 1360×768@60Hz 2CH| 6: 1680×1050@60Hz 2CH
5: 1440×900@60Hz 2CH| 5: 1920×1200@60Hz 2CH
4: 1600×900©60Hz 2CH| 4: 1280×720©60Hz 2CH
3: 1680×1050®60Hz 2CH| 3: 1920×1080@60Hz 2CH
2: 1920×1080®60Hz 2CH| 2: 3840×2160@30Hz 2CH
1: 1920×1200®60Hz 2CH|  1: 3840×2160®60Hz 2CH

Troubleshooting

No or Poor Quality Picture (snow or noisy image)

  • Verify that power is being supplied to the transmitter and receiving device.
  • Verify that all HDMI and HDBaseT connections are not loose and are
  • functioning properly.
  • Verify that the HDBaseT cable is properly terminated following EIA568B
  •  standard.
  • Verify that the output resolution of the source and display is supported by
  •  this transmitter.
  •  Configure EDID Settings to a lower resolution.
  •  If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K rated.

No or Intermittent 3rd party Device Control

  •  Verify that the IR, RS-232, and Ethernet cables are properly terminated following the Wiring and Connections section.

Relays Not Functioning

  • Verify the polarity of the relay connections.
    Troubleshooting Tips

  • WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Specifications

Audio and Video

Inputs| 1x VGA In 15-pin VGA
1x USB-C
2x HDMI In 19-pin type A
lx Audio In: 3.5mm (1/8in) TRS Stereo
Outputs| lx HDMI Out: 19-pin type A
lx Audio Out: 3.5mm (1/8in) TRS Stereo
lx HDBT Out: 8-pin RJ-45 Female
Output Video Encoding| HDBaseT Class C
Encoding Data Rate| 9.2Gbps
End to End Latency (Max)| 10ps (microseconds)
Audio Formats| 2ch and multi-channel LPCM
Video Resolutions (Max)| Video Resolution| HDMI| Cat6| Cat6a/7
1920x1080p @60Hz 8bit| 15m/49ft| 100m/328ft| 100m/328ft
1920x1080p @60Hz 16bit| 7m/22ft| 100m/328ft| 100m/328ft
3840x2160p @60Hz 8bit 4:4:4| 7m/22ft| 100m/328f1|  100m/328ft
4096x2160p 60Hz 8bit 4:4:4| 3m/10ft| 100m/328ft| 100m/328ft
Note: WyreStorm recommends us lof shielded category cable to minimize signal noise  and interference
Supported Standards| OCI I RGB
Maximum Pixel Clock|  600MHz
Communication and Control

HDMI| 1 HDMI I HDCP 2.21 EDID I CEC I DVI/D supported with adapter (not included)
HDBaseT| HDMI I HDCP 2.21 EDID I CEC12ch audiolUSB1Serial
RS-232| lx 4-pin Phoenix (Control)
Ethernet| 1 x 8-pin RJ-45 female I Bidirectional over HDBaseT
IR| lx 4-pin Phoenix (Pass-through)
USB| lx USB-C: USB 3.1 lx USB Host: USB-B Data Rate: 190Mbps
CEC| Auto, Manual Display Power through HDMI & HDBT Output
Other| PIR Sensor 1 x 4-pin Phoenix Contact Input: 1 x 5-pin Phoenix Tally Output: 1 x 5-pin Phoenix
Power
Power Supply| 24V DC 5A
Max Power Consumption| Standard: 45W1 With USB Charging: 90W
USB-C| Up to 45-watt charging
Environmental
Operating Temperature| 0 — +45°C (32 — +113 °F), 10% — 90%, non-condensing
Storage Temperature| -20 — +70°C (-4 — +158 °F), 10% — 90%. non-condensing
Maximum BTU/hr| Standard: 153.51 With USB Charging: 310
Dimensions and Weight
Rack Units/Wall Box| < 1U
Height| 30mm/1.18in
Width| 240mm/9.44in
Depth| 200.2mm/7.88in
Weight| 1.34kg/2.96Ibs
Regulatory
Safety and Emission| I CE I FCC I RoHS I EAC I RCM

Note: WyreStorm reserves the right to change product specification, appearance, or dimensions of this product at any time without prior notice.

Warranty Information
WyreStorm Technologies LLC warrants that its products be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited product warranty.

Copyright © 2020 WyreStorm Technologies | wyrestorm.com
SW-740-TX Quickstart Guide | 200928
UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
support@wyrestorm.com

References

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