GRANDSTREAM GRP2634 Carrier Grade HD IP Phone Installation Guide

: June 6, 2024
: GRANDSTREAM

GRANDSTREAM GRP2634 Carrier Grade HD IP Phone Installation Guide

INTRODUCTIONS

The GRP2634 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GRP2634 to use that service, and periodically test Your configuration to confirm that it works as You expect. If You don’t do so, it is Your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CON-NECTIONS TO EMERGENCY SERVICES VIA THE GRP2634. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GRP2634 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE AD- DITIONAL ARRANGEMENTS TO ACCESS EMER-GENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS

WARNING: Please DO NOT power cycle the GRP2634 during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

WARNING: Use only the power adapter included in the GRP2634 pack-age. Using an alternative non-qualified power adapter may possibly damage the unit.

OVERVIEW

GRP2634 is a next generation enterprise IP Phone featuring 8 du-al-color line keys (can be digitally programmed as up to 32 provi-sionable BLF/fast-dial keys) in addition to 10 multi-purpose keys, 2.8″ (320×240) TFT color LCD, 4 programmable context sensitive soft keys, USB port, 1000M network ports, integrated PoE, Wi-Fi and Bluetooth support, 5-way conference and Electronic Hook Switch (EHS). The GRP2634 delivers superior HD audio quality, rich and leading-edge telephony features, protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. GRP2634 is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and performance.

PACKAGE CONTENTS

1x Phone Main Case
lx Handset
lx Ethernet Cable
lx Phone Cord
lx Phone Stand
lx 12V Power adapter
lx Quick Installation Guide GPL license

PHONE SETUP

Phone Setup

Installing the phone (Wall Mount *sold separately)

Attach the wall mount spacers to the slot for wall mount spacers on the back of the phone.
Attach the phone to the wall via the wall mount hole.
Pull out the tab from the handset cradle (See figure below).
Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall (See figure below).

Installing the phone (Phone Stand)

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

Installing Phone Phone Stand

CONNECTING THE PHONE

To setup the GRP2634. follow the steps below:

Connect the handset and main phone case with the phone cord.
Connect the 12V DC output plug to the power jack on the phone: plug the power adapter into an electrical outlet. If PoE switch is used in step 3, this step could be skipped.
Network connection is possible via two methods which are described below:
- Using Ethernet: Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
- Using WiFi:
- On LCD menu, navigate to -System → WiFi settings’ and enable WiFi.
- Select “Scan” and GRP2634 will automatically start scanning within the range.
- A list of WiFi networks will be displayed. Select the desired network, and if required, enter the correct password to connect.
The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

PHONE DESCRIPTION

Phone Descriptions

PHONE CONFIGURATION

Configure the GRP2634 using a Web Browser

Ensure your phone is powered up and connected to the Internet.
Press and hold the “UP” button for 3 seconds to see the IP address.
Type the phone’s IP address in your PC browser.
Enter admin’s username and password to access the configuration menu. (The factory default username is “admin” while the default random password can be found on the sticker at the back of the unit).

Configure the GRP2634 using the Keypad

Make sure the phone is idle.
Press the MENU key to access the keypad MENU to configure the phone.
Select MENU → Phone → SIP → Account to configure settings for SIP Proxy. Outbound Proxy, SIP User ID. SIP Auth ID and SIP Password.
Follow MENU options to configure the basic features of the phone.
For example: the IP address if using a static IP. For details, please check GRP2600 series User Manual.
Please contact your ITSP for additional settings that may be necessary to configure the phone.

Refer to online documents and FAQ for more detailed information: http://www.grandstream.com/our-products

This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.

The information is available at the following internet address: www.grandstream.com

Common part

This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

U.S. FCC Part 68 Regulatory Information

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains. among other information, the ACTA registration number and ringer equivalence number (REN.) If requested, this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line. as determined by the total REN’s contact the telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right the file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment. operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.

If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved.
This equipment uses the following USOC jacks: RJ45C.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to avoid damaging the equipment caused by local lightening strikes and other electrical surges.
Since this device has the HAC function, the earpiece is easy to absorb small, please take care to avoid scratching.

If trouble is experienced with this equipment, please contact (Agent in the US):
Company Name: Grandstream Networks, Inc.
Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215. USA
Tel: 1.617.5669300
Fax: 1.617.2491987

U.S. FCC Part 15 Regulatory Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Canada Regulatory Information

Radio equipment

Operation of 5150-5250 MHz is restricted to indoor use only.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES-3 (B)/NMB-3(B)

Terminal equipment

This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.

EU Regulatory Information

Support Frequency Bands and Power: WLAN/BT 2.4 GHz < 20 dBm; WLAN 5.2 GHz < 23 dBm; WLAN 5.3/ 5.6 GHz < 20 dBm;

The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:
Hereby, [Grandstream Networks, Inc.] declares that the radio equipment type [GRP2634] is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: www.grandstream.com