TENERGY T320 Portable Power Station User Guide

June 6, 2024
TENERGY

TENERGY T320 Portable Power Station

WHAT’S IN THE BOX

Tenergy T320

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Car Charger

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Wall Charger

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GET TO KNOW YOUR UNIT

  1. LED light button
  2. LED light
  3. 12V,10A DC output
  4. 12V, BA DC outputs
  5. Input port
  6. LCD screen
  7. DC power button
  8. AC power button
  9. USB ports
  10. AC outlets
  11. USB-C port

3 WAYS TO RECHARGE

*Solar panel sold separately. Actual charging time varies, depending on weather conditions and degree of excellence of sunlight reception.

WHAT IT POWERS

CHARGING YOUR UNIT

Charge through solar panel (sold separately)
Place your solar panel where it can get the most strong direct sunlight. Connect the solar panel’s output port with the T320’s input port. The LCD display will indicate when the power station is being recharged.

MPPT technology:
With MPPT (maximum power point tracking) technology, T320 tracks the max wattage provided by solar power and becomes more efficient at converting energy into power to recharge the power station.

Charge through AC adapter
Connect your T320 unit to the wall outlet with the AC adapter that comes with your portable power station packaging. The LCD display will indicate when the power station is being recharged.

Charge through your car
Connect your T320 unit to your 12V car cigarette lighter socket with the car charger that comes with your portable power station packaging. The LCD display will indicate when the power station is being recharged.

Charge through USB-C
Connect your T320 unit to another USB power source such as USB-C charger with power delivery (sold separately) via the USB-C port on the T320. The LCD display will indicate when the power station is being recharged.

USING YOUR UNIT

Powering AC applications

  1. Connect your AC application to the T320.
  2. Press the AC power button to turn on AC power output, The AC power button will light up to indicate that enabled.
  3. Press the AC power button again to shut off AC output.

WARNING: AC!
Ensure that the total wattage of all AC devices simultaneously plugged into the AC outlets not exceed 200 watts. If overloading occurs, please remove the overloaded application, and press the power button to reset the unit.

USING YOUR UNIT

Powering DC applications

  1. Connect your DC application to the T320 via any of the DC output ports (USB, USB-C, DC socket, car port) that fits your application connector.
  2. Press the DC power button to enable DC power output, you’ll know it’s enabled by seeing the DC power button light up.
  3. Press the DC power button again to shut off the DC output.

Using the built-in LED light

  1. D Press the light button once to turn on the built-in LED light. Press the button again to turn it off.
  2. Press and hold the light button to output lights in a SOS distress pattern and to signal danger to others. Press the button again to turn it off.

NOTE:
The LED light is powered by DC power, so when the LED light is on, the DC power button will be turned on to indicate DC power being activated.
Pressing the DC power when LED light is on, will deactivate the LED light.

LCD display


AC! Abnormal Output Warning
This icon indicates the power draw for the output ports is more than the power station can supply. Please unplug an application to balance the load again.

Temperature Warning
This icon indicates that the power station is overheating. Please take actions to cool the unit off. Such as unplugging and stopping all devices drawing power, or moving the power station to a cooler shady location.

USING YOUR UNIT

Auto turn-off function
To save energy and too prolong the battery life, the T320 has equipped with an auto turn-off function that is activated by default; that if the load of the AC application(s) has been low enough for 5 minutes; the T320 will auto turn itself off.

Manually overriding the auto turn-off function:
The auto turn-off function can be manually disabled. To allow low applications that draw 3W or less to run, follow these step

  1. Press and hold BOTH DC power button and AC power button for 3 seconds.
  2. T320 will make 2 short beeps to indicate that auto turn-off has been disabled. Then let go of your fingers.
  3. You can now use the T320 to power low wattage AC applications without interruptions.

Reactivate auto turn off after manual over ride:

Auto turn-off function can be reactivated after a manual over ride. To reactivate auto turn-off:

  1. Press and hold BOTH DC power button and AC power button for 3 seconds.
  2. T320 will make 1 long beep to indicate that auto turn-off has been reactivated. Then let go of your fingers.
  3. This power saving auto turn-off function is now active again.

NOTE:
The auto turn-off function is automatically enabled when the T320 is turned off and on again. Regardless of the previous settings, this feature will be enabled when the device is powered off and on again.

STORAGE & MAINTENANCE

Do not store your T320 at low power level.
Charge it immediately after your adventures to prevent damage to the battery.
Always fully-charge your T320 unit before putting it to storage. Store it in a cool, dry place.
To prolong battery life and ensure your unit is always ready to use, check the battery level frequently and fully recharge it every 3 to 6 months.

TECHNICAL SPECIFICATIONS
Model NO. T320
Battery Cell Lithium-ion (LiFePO4)
Capacity 300Wh (12.8V, 23.4Ah)
Input DC 15V 3A with MPPT support
AC Output 2x 110V – 1.82A, 60Hz, 200W
DC Output 2x DC 12V

1x Car Port 12V
2x USB 5V= 2.4A, 24W
1x USB-C PD, 45W
Temperature| Operating| 14°F to 104°F
Recharging| 32°F to 104°F

FAQS & TROUBLESHOOTING

Q: Can I use output ports when T320 is charging?
A: Yes you can.

Q: How long will this power station run my device?
A: Runtime hours depend on typical power consumption {how many watt) your application requires. Find the typical power consumption of your device from its manufacturer, and then divide 300 by the typical wattage consumption. For example: Airsense 10 CPAP has a typical power consumption of 53W. 300 / 53 = 5.6 hours. A fully charged T320 can run Airsense 10 CPAP for about 5.6 hours per charge.

Q: What kind of solar panel is compatible?
A: Any solar panel with 5V ~ 24V DC output will provide enough charging voltage to charge your T320 unit via solar. But for significant charging speed, we recommend solar panels of 60W. For example, the Tenergy 60W solar panel.

Q: Why is T320 keep turning itself off in a few minutes when powering my small applications?
A: Most likely caused by the wattage of your application is too low and triggered the auto turn off feature. To keep your low-wattage application running without interrupting. Please manually turn off the auto turn off feature {see page 7).

Q: Why can’t I use it power my coffee maker?
A: Typical coffee maker has power of 800+watts. Which is higher than the 200watt AC output limitation of T320. Same idea for other applications such as air dryer, heater, cooker, or anything excess 200Watts.

Q: It will not stay on even it still has N% left.
A: Using the unit in high temperature locations may make the unit running hot, and has its over temperature protection triggered even when it still has power in it. Do not use this unit under direct sun when the weather is hot, keep it in the shade and keep it well ventilated will help with lowering the temperature.

Q: Is the battery replaceable?
A: The internal battery is not replaceable, but if it’s maintained well, it can be recharged for up to 2000 times. Which provides a very long life span.

Q: Can I keep the unit plugged to AC power?
A: It’s not recommended, as it will slightly reduce the life span of the unit over time, however, if you find it difficult to charge the unit when its power level is low. Or you plan to put it in storage for over a year without charging. Keeping it plugged into the AC power while storing is doable to prevent over discharge.

Q: Can I take the T320 on an airplane?
A: Please call the respective of airline to check before you took it to airport. Inform them it’s a lithium-ion battery of 300 watt-hours, and ask for confirmation on compliance.

Q: “AC!” or “Temperature” icon shows up on the screen, and it’s not working.
A: This can mean one or more of the following issue:
Over load protection: remove the overloaded application that plugged onto T320, press the power button to reset the unit.
Short circuit: same as over loading, remove application and press the power button to reset.
Over heat protection: let the unit cool down a few minutes, then press the power button and see if gets back to normal condition. If not, give it another few minutes.

Q: I tried everything but it’s still not working or not meeting my needs.
A: Please contact our customer service team for further assistance.

MORE QUESTION?
Feel free to contact our customer service specialist:

510-979-9969

service@tenergy.com

WARRANTY

LIMITED WARRANTY
TENERGY warrants to the original consumer purchaser that this TENERGY product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in “WARRANTY PERIOD” below, subject to the exclusions set forth in “EXCLUSIONS” below. This warranty statement sets forth TENERGY’s total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sales of our products.

WARRANTY PERIOD
The warranty period is 24 months. The warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

REMEDY
TENERGY will repair or replace (at TENERGY’s option) any TENERGY product that fails to operate during the applicable warranty period due to a defect in workmanship or material.

LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on TENERGY’s products is limited to the original consumer purchaser and is not transferable to any subsequent owner.

EXCLUSIONS
TENERGY’s warranty does not apply to (i) any product that is misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in TENERGY’s current product literature, or (ii) any product purchased through an online auction house. TENERGY’s warranty does not apply to any battery cell or product containing a battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 3 months thereafter.

HOW TO RECEIVE SERVICE
To obtain warranty service, you must contact our customer service team via telephone at 510- 979-9969 , or via email at service@tenergy.com.

CONTACT US

510-979-9969
Mon-Fri 9am-5pm PST (US)

service@tenergy.com


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