LOREX N862 Series Remote Access User Guide
- June 6, 2024
- Lorex
Table of Contents
LOREX N862 Series Remote Access User Guide
Before You Start:
- This guide is for users who wish to view their security system remotely using mobile apps. If you plan to only view and configure the system locally, you may skip this guide.
- Make sure you have a router and high-speed Internet access (not included).
- Connect your recorder to your router using an Ethernet cable (see the Quick Setup Guide [Guide 1/2] for details).
- Ensure your recorder is up-to-date with the latest firmware version.
- Please note that the following minimum upload speeds are required for remote video streaming:
- 5 Mbps for 4K video.
- 3.5 Mbps for lower resolutions.
Up to 3 devices may connect to the system at the same time.
STEP 1: Find your Device ID
The Device ID is printed on a label on the top panel of the recorder.
STEP 2A: Mobile Setup
STEP 2B: Lorex Home Overview
The following is a brief overview of the controls available on the Live View screen of the Lorex Home app. For complete app instructions, see the Lorex Home manual on your product page at lorex.com.
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A Settings: Configure settings for selected device.
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B Shared users: Share permissions with another user.
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C Return to Main Menu
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D Pause/Restart Video
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E Viewing Mode: Switch between single and multi-channel views.
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F Switch Stream: Tap to switch to HD* video quality. Tap again for reduced video quality that is optimized for streaming.
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G Audio: Tap to mute / unmute.
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H Full screen: Tap to view in landscape mode.
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I Timeline: Tap to search for and play back recorded videos.
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J Snapshot: Tap to save a still image of the current live view.
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K Two-Way Audio: Two-way audio cameras only. Tap to speak into the microphone on your mobile device. Sound will be transmitted through the camera’s speaker. Tap again to listen in.
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L Manual Recording: Tap to begin manual recording of the current live view. Tap again to stop recording and save the video clip to your mobile device’s storage.
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M Siren: Deterrence cameras only. Tap to enable the camera’s siren.
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N Warning Light: Deterrence cameras only. Tap to manually enable the white light.
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O PTZ Controls: Pan-Tilt-Zoom cameras only. Open controls to move and configure PTZ cameras.
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HD resolution will be limited to the maximum screen resolution of your mobile device. This will not impact the recording resolution of the NVR.
Troubleshooting
If you are having trouble connecting, try the following:
- Restart the recorder by disconnecting and reconnecting the power adapter.
- Ensure the recorder is connected to the router using an Ethernet cable and then restart the recorder.
- Double-check the username and password.
- Ensure your recorder has the latest firmware.
- Ensure your mobile app is up-to-date.
Default access information:
- Default Username: admin
- Password: See the Quick Setup Guide [Guide 1/2] for the password created upon initial setup.
If you have forgotten your password, contact Lorex technical support.
Need Help?
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Copyright © 2020 Lorex Corporation As our products are subject to continuous
improvement, Lorex reserves the right to modify product design, specifications
and prices, without notice and without incurring any obligation. E&OE. All
rights reserved.
References
Read User Manual Online (PDF format)
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