LUTRON LTE Modem LUT-LTE-1 Instruction Manual

June 6, 2024
Lutron

LUTRON LTE Modem LUT-LTE-1

Important Notes

Environment
Ambient operating temperature: 32 °F to 104 °F (0 °C to 40 °C), 5% to 95% relative humidity, non-condensing. Indoor use only.

Codes
Install in accordance with all local and national electrical codes.

Cleaning
To clean, wipe with a clean damp cloth. DO NOT use any chemical cleaning solutions.

18 V- Power Supply
NOTICE: Using a power supply that is not rated at the proper specifications could damage the modem and possibly overheat the power supply. Use only the power supply that is provided with the device.. This device is NOT intended to be powered from the PoE port of an Ethernet Switch. The included PoE adapter can be used to remote mount the power supply.

Installation

Step 1: Inventory parts included with LUT-LTE-1

Package should include the following parts: ­
– Modem with SIM card installed ­
– 18 V- power supply ­
– Power over Ethernet (PoE) adapter ­
– Antennas (2) ­ Temporary battery pack ­
– Ethernet cables (2) ­
– Mounting hardware

Step 2: Affix both antennas to the LUT-LTE-1 modem and install the

temporary battery pack in the modem

Step 3: Perform a site survey to determine the best location for the

LUT-LTE-1

  1. Before mounting, use the included battery pack to initially power the device.
    Note: The battery pack is not rechargeable and only lasts for approximately 2 hours. Only use this when completely ready to find the optimum location to mount the modem.

  2. Wait for the blinking LTE LED to turn solid blue to confirm cellular connectivity.

  3. Move the LUT-LTE-1 to different locations within the jobsite to determine the best balance between signal strength and installation constraints. Since the cellular signal varies over time, it is important to wait at each location for 1 minute while observing the cellular strength LED indicators on the front of the LUT-LTE-1.

  4. IMPORTANT: Minimum cellular strength is 3 bars illuminated on the front of the LUT-LTE-1. Failure to have 3 bars of cellular strength may result in an unreliable Internet connection which may impact startup / service / support.

  5. Verify that the installation location does not violate any security or facility policies.

  6. The LTE modem must be mounted in a location so that a CAT5e (minimum cable) can be run from the panel to the modem and be less than 328 ft (100 m).

Step 4: Remove temporary battery pack and permanently install the LUT-

LTE-1

  1. Remove the battery pack from the LUT-LTE-1.
  2. Using the suppled brackets, permanently mount the LUT-LTE-1 in the location that was determined in Step 3.
    NOTE: The LUT-LTE-1 modem is powered by either an 18 V- power supply or an 18 V- power supply and passive PoE adapter. If powering the LUT-LTE-1 modem directly from the 18 V- power supply, a receptacle must be within 5 ft (1.53 m) of the modem. If using the 18 V- power supply and passive PoE adapter, a receptacle must be within 5 ft (1.53 m) of the PoE adapter.
    NOTE: Mount at the selected location so the exposed Ethernet ports are not easily accessible.
Step 5: Wiring to QP5 or QP6 light management hubs

– Wire the LUT-LTE-1 to the QP5/QP6 light management hubs as shown, using CAT5e minimum Ethernet cable.


Troubleshooting

Modem Ports

  1. LAN/PoE port – For connection to the Athena system and PoE adapter (if used)
  2. Not used
  3. SIM button – Not used
  4. Not used
  5. ERASE button – Contact Lutron Technical Support prior to pressing the ERASE button. Pressing this button will factory default the modem and erase all configuration settings.
  6. Power socket
Modem LEDs

(should be illuminated if functioning properly)

  1. LTE connection indicator
    Solid Yellow: Initializing
    Flashing (any color): Connecting
    Solid Green: Connected via 2G/3G
    Solid Blue: Connected via 4G LTE
    Alternating Red/Yellow: Upgrading firmware (do not turn power off)

  2. LTE signal quality – See table below

  3. LAN indicator

  4. SIM 1 / 2 indicator

Signal Quality Indicators

FCC/IC Information

This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Modifications not expressly approved by Lutron Electronics Co., Inc. could void the users authority to operate this equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This Class A digital apparatus complies with ICES-003 (A) / NMB-003 (A).

Customer Assistance

U.S.A. and Canada: 1.844.LUTRON1
Mexico 8am -­ 8pm ET: +1.888.235.2910

www.lutron.com/support  

Product Returns

Please contact Mobility Consulting Group, LLC for a Return Goods Authorization number at 678.481.1267

Send product returns to:
Mobility Consulting Group, LLC 6485 Shiloh Road, B200 Alpharetta, GA 30005 U.S.A.

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