Genio I003329 Smart Wifi Lighting Range User Guide
- June 6, 2024
- Genio
Table of Contents
Quick Start Guide
Genio Smart Wi‐Fi Lighting range
1. Connection preparation is important that your phone is connected to 2.4Ghz
Wi‐Fi and not the 5GHz, 
To verify your mobile phone is
connected to a 2.4Ghz Wi-Fi network, navigate to the Setting menu and click on
Wi‐Fi. In this menu, you will see all detectable networks in your area. Locate
the SSID for your network, select a Wi‐Fi SSID that doesn’t end with 5GHz.
Check you have a strong Wi‐Fi signal (at least two bars)in the location where
the smart device is installed. 
If you don’t have at least two bars signal on your phone, then you may need to reconsider the location or get a Wi‐Fi extender to boost the Wi‐Fi signal strength. If you have a dual-band router but you don’t see two Wi‐Fi names SSID’s, one with 5G and one without 5G, you MUST log in to the router and manually disable the 5Ghz Wi‐Fi signal if you’re having connection issues. Please contact your internet provider on how to disable 5Ghz Wi‐Fi for your router.
Install the APP and register Account
For the best experience, download the “Mirabella Genio” APP to your smartphone from App Store or Google Play, the APP icon will be displayed after installed successfully Our latest genio smart Wi‐Fi lighting range has a Bluetooth pairing assistant function, to make the pairing even easier than before, to take advantage of this function, please turn the Bluetooth on your phone, Power off the light switch, carefully remove the old bulb then Insert the smart light bulb into your lamp holder
- Switch on the wall power Point, wait for the bulb will start to blink rapidly (2 blinks per second)
- if it does not automatically start to blink rapidly when first powered on, switch it off at the wall, wait for 10 seconds, then turn the light on-off, on-off, on, and the light will start to blink rapidly
- open Mirabella genio APP, tap on +, follow the below steps to pair the light into your APP, please make sure you are using the 2.4Ghz Wi‐Fi name and password, do not use the Wi‐Fi Name that ends with ‐‐‐‐5G
If this method doesn’t work for you, please Turn OFF your Bluetooth on your
phone, then re‐try the EZ method or AP method listed below
Pairing using the EZ method (when light is fast blinking) Full Video
Tutorials are available athttps://mirabellagenio.net.au/
Power off the light switch, carefully remove the old bulb then Insert the smart light bulb into your lamp holder Switch on the wall power Point, wait for the bulb will start to blink rapidly (2 blinks per second) if it does not automatically start to blink rapidly when first powered on, switch it off at the wall, wait for 10 seconds, then turn the light on-off, on-off, on, and the light will start to blink rapidly Open Mirabella Genio APP, tap on +, then choose Smart Lighting ‐ > Genio Lighting Devices
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Follow the APP’s instructions carefully to complete the network pairing process. Please make sure you are using the 2.4Ghz Wi‐Fi name and password.
if the fast blinking method (EZ method, mentioned above) doesn’t work, please try the slow blinking (AP method) below.
While your light bulb is rapidly blinking, Turn the light off on-off, on-off- on again. This time light bulb will commence blinking slowly (1 blink per every 2 seconds) open the APP this time on the reset the device first screen tap on EZ mode in the Top right-hand corner just below the battery image, select AP Mode (refer to the 1st and 2nd image below) -
Now Confirm indicator slowly blinking (refer to image 3), hit Next , then Go to connect and connect to Wi‐Fi named SmartLife_XXXX
Note: If you fail to see the Wi‐Fi name beginning with the word
SmartLife_XXXX, Please reset the device as per online video instructions.
https://mirabellagenio.net.au/connecting‐via‐ap‐mode
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After connecting to SmartLife_XXXX, return to Mirabella Genio, APP will commence the 0‐100% countdown process
| Please pay attention to the screen to determine the cause of the time‐out error
If the light never stops blinking, there could be an issue with the product
itself, please read the latest FAQ
https://mirabellagenio.net.au/faqs
if the light does stop blinking but is unable to progress to “register on the
cloud” it indicates a communication error with your router to our cloud
service (need to check the router setting)
| please check and ensure
- You enter the correct 2.4Ghz Wi Fi name and password
- Your light is receiving a good Wi‐Fi signal, and it is not covered by glass or metal shade
- 5Ghz Wi‐Fi signals turned off on the router
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After the light bulb is successfully paired on the APP, tap on the or icon to access the light bulb’s setting, including grouping the lights, or sharing the control of the light with other Genio user
Remember the performance of a Wi‐Fi smart device relies heavily on the performance of your router and Wi‐Fi, before considering buying a new router or WiFi extender or ring for technical help, please google topics such as “Improving WiFi Signal and Changing Channels” and try the settings suggested.
For Telstra NBN or dual‐band router only broadcast one Wi‐Fi name, you must manually disable the 5Ghz Wi‐Fi for successful connection and for best overall performance.
Please go to https://mirabellagenio.net.au/faqs read the special instruction required for successful connection
FAQ:
The device went offline and doesn’t reconnect back online by itself? Go to the device’s settings page (pencil or … icon), look for “remove device” Remove it and reset the device, and pair it again through the app.
How to re‐connect smart device to new Wi‐Fi Network?
Go to the device settings page (pencil or … icon), look for “remove device”
Remove it then reset and pair it again through the app.
What other method can I try if none of the above worked?
If you using an android phone please Try using an iPad or iPhone to pair it.
Mirabella International Pty Ltd
1 Mirabella Drive Tullamarine VIC. 3043 Australia
P.O. Box 319, Tullamarine VIC. 3043 Australia
t: 1800 636 528
e: customerservice@mirabella.com.au