Mirabella Genio Mini 19 3MP Indoor Wi-Fi Camera User Guide
- June 1, 2024
- Mirabella genio
Table of Contents
Mirabella Genio Mini 19 3MP Indoor Wi-Fi Camera
Specifications:
- Model: Mini 19
- Resolution: 3MP
- Connectivity: Wi-Fi
- Compatibility: iOS, Android
Product Usage Instructions
Connection Preparation:
Ensure your phone is connected to a 2.4GHz Wi-Fi network. Avoid 5GHz
networks. Check Wi-Fi settings on your phone to verify the network.
Wi-Fi Signal Strength:
Ensure at least two bars of Wi-Fi signal strength where the camera will be
installed. Consider a Wi-Fi extender if needed.
Install the APP and Register your Account:
Download the Mirabella Genio APP from the App Store or Google Play for the
best experience.
Camera Installation:
- Attach the adhesive tape to the camera base.
- Place the camera close to the router within the home network range for optimal signal coverage.
Pairing the Camera using the Mirabella Genio App:
- Connect the power adaptor to the camera and switch it on. Wait for the indicator light to blink rapidly.
- If the light does not blink rapidly, press and hold the reset button until you hear a sound. Wait for rapid blinking to indicate readiness for pairing.
- Open the Mirabella Genio APP, select your camera, and follow the on-screen instructions to pair with the camera.
FAQ:
How do I troubleshoot if my camera does not connect?
If your camera fails to connect, ensure your Wi-Fi network is compatible,
follow the pairing steps carefully, and check for any app or firmware updates
that may resolve connectivity issues.
Welcome, Thank you for choosing our smart camera, getting started is easy
What’s included
Product Details
Connection Preparation
Your phone must be connected to a 2.4GHz and not a 5GHz Wi-Fi network.
To verify your mobile device is set to a 2.4Ghz Wi-Fi network, navigate to the
Settings menu on your phone and click on Wi-Fi. In this menu you will see all
the detectable networks in your area. Locate the SSID (the name of your
network) and ensure that the Wi-Fi SSID does not end with a 5G / 5GHz.
- Check that you have a strong Wi-Fi signal (at least two bars) in the location where the smart camera is to be installed.
- If you don’t have at least a bars signal on your phone, then you may need to consider locating the camera to a different location or obtain a Wi-Fi extender to boost the Wi-Fi signal strength.
Install the APP and register the Account
For the best experience, download the “Mirabella Genio” APP to your smartphone
from the App Store or Google Play
Insert a Micro SD card
(Please note that the camera will work without an SD card, but it will not be
able to record any footage.)
Rotate the camera by hand, and gently move the camera lens towards the ceiling
to expose the Micro SD card slot. Insert a Micro SD card gently into the slot,
please pay attention with the direction of the Micro SD card, by look at the
direction icon on the Micro SD card slot. don’t force it inside. Micro SD card
size needs >8GB, support up to Max of 128Gb. Mirco Sd card must be in FAT32
format only, The camera doesn’t support NTFS file system.
Camera Installation
- Stick the adhesive tape to the camera base
- Place the camera in your preferred location, please ensure it is close to the router within your home network range to get the optimum Wi-Fi signal coverage
Pairing the camera using the Mirabella Genio App
- Connect the power adaptor to the camera, and switch on the power, wait for the indicator light to commence blinking RED rapidly (1 blink per second)
- If it fails to blink red when powered on, Press and hold the reset button located on the back of the camera, until you hear the reset sound, then wait for the indicator light to blink red rapidly, once it is blinking red rapidly, your camera is ready to be paired to the app. (if the light is slowly blinking, 1 blink every 2 seconds please reset it )
- Open the Mirabella Genio APP, tap on + (top right), then choose Security & Sensor and select your camera from the list
- Double check and ensure that the LED indicator light is still blinking red rapidly, tap “Confirm blinking red rapidly” tap “Next” then enter your 2.4GHz Wi-Fi name and password, then tap “Next”
- A QR code will appear on your phone screen, place this QR code in front of the camera at approximately 15-20cm (photo shown below), until you hear a sound, the indicator light will now change from red to blue. Please wait for the indicator light to become solid blue, then tap the beeped/indicator switch button
- The camera is now successfully added to your APP. Please refer to the FAQ section for troubleshooting if this method does not connect.
Camera usage Tips (user interface may change with APP updates)
Tap on the … icon you can access the camera’s Settings page
- Device Name: You can customize the camera name here
- Share Device, If you wish to share or remove this camera with other Genio APP user
- Basic Function Settings: Please ensure Talk Mode is set as Two Way Talk,
- IR Night Vision: please set it as Auto
- Detection Alarm Settings: turn on/off motion detection alarm, motion tracking, sound detection, and alarm timer setting schedule
- Memory Card Settings: This will only appear when 8GB-128GB Micro SD card is inserted
- Firmware information: When new firmware is released for this camera you will see this notification icon.
- Remove Device: Remove the device from the current account so you can repair it again or pair it under a different account
- Device information: Detailed information for this camera, owner information, Virtual ID, IP address etc
- For the Mirco SD card, We recommend using Scandisk, Verbatim, Kingston, and Samsung Class 10 high-speed micro SD cards for the best performance
Remember the performance of a Wi-Fi camera relies heavily on the performance of your router, If you are using Telstra NBN or a dual-band router, you must disable the 5GHz Wi-Fi band or set up a 2.4GHz guest network in order to make a successful connection and for best overall performance.
FAQ
How to connect the camera to another router?
Go to the camera’ settings page, and look for “remove device” Remove it reset
the camera and pair it again through the app.
Poor performance, take a long time to load the live footage? Please check the
Wi-Fi signal, if it is less than 60%, you will need to consider changing the
camera location or purchasing a Wi-Fi extender to boost the signal. The
optimal range would be 80%+
The camera went offline and doesn’t reconnect back online by itself.
Go to the camera’ settings page, and look for “remove device” Remove it reset
the camera and pair it again through the app.
Followed the pairing process but still received the error Cannot find Device?
- Manually disable the 5Ghz Wi-Fi signal on the router setting
- Ensure that the 2.4Ghz Wi-Fi signal is on.
- Ensure the indicator light is blinking RED rapidly as per the APP screen (1 blink per second)
- Please check you have entered the correct 2.4Ghz Wi-Fi SSID and password
How to turn on or turn off movement notifications?
On the Genio APP home screen, Tap on Me -> Settings -> App Notification ->
System Notification turn on/off Enable System Notification
On the iphone, Settings -> Notifications -> turn on/off Allow Notifications
For multiple camera setup, change camera view or arrange device set-up
sequences and manage rooms?
On the genio APP home screen, tap on … in the top right corner, to access
these options , tap on V to switch below rooms
MIRABELLA INTERNATIONAL PTY LTD
1 MIRABELLA DRIVE, TULLMARINE, VIC, AUSTRALIA 3043 TOLL FREE: 1800 636 528,
www.mirabellagenio.com.au