Mirabella genio Mini 16S Full HD Indoor Wi-Fi Camera User Guide
- June 6, 2024
- Mirabella genio
Table of Contents
genio Mini 16S Full HD Indoor Wi-Fi Camera
User Guide
Model: Mini 16S
KEYCODE: I003968
v.2.0.0 26/03/2021
Welcome, Thank you for choosing our smart camera, getting started is easy What’s included
Product Details
Connection Preparation
It is important that your phone is connected to the 2.4Ghz Wi-Fi and not to
the 5GHz network.
To verify your mobile device is set to a 2.4Ghz Wi-Fi network, navigate to the
Settings menu and click on Wi-Fi. In this menu you will see all the detectable
networks in your area. Locate the SSID (the name of your network) and ensure
that the Wi-Fi SSID does not end with a 5G / 5GHz.
Check that you have a strong Wi-Fi signal (at least two bars) in the location
where the smart camera is to be installed.
If you don’t have at least two bars signal on your phone, then you may need to
reconsider relocating the camera to a different location or obtain a Wi-Fi
extender to boost the Wi-Fi signal strength.
Install the APP and register Account
For the best experience, download the “Mirabella Genio” APP to your smartphone
from the
App Store or Google Play.
Insert the Micro SD card
(Please note that the camera will work without an SD card, but it will not be
able to record any footage.)
Remove the rubber cap to expose the SD card slot, insert the Micro SD card
gently into the SD card slot. Please pay attention to the direction of the
Micro SD card. Do not force it inside, once inserted, refit the rubber cap.
Micro SD card size needs >8GB, Support up to Max of 128Gb, FAT32 format only,
The camera doesn’t support NTFS file system.
Camera Installation
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Stick the adhesive tape to the camera base
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Place the camera in your preferred location, please ensure it is close to the router to get the optimum Wi-Fi signal coverage
Pairing the camera using Mirabella Genio App
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Connect the power adaptor to the camera, and switch on the power adaptor, wait for the indicator light to commence blinking RED rapidly (1 blink per second)
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If it fails to blink red when powered on, press and hold the reset button located on the back of the camera until you hear the “bugs” sound, then wait for the indicator light to blink red rapidly, once it is blinking red rapidly, your camera is ready to be paired to the app.
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Open the Mirabella Genio APP, tap on +, then choose Security & Sensor and select your camera from the list
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Double-check and ensure that the LED indicator light is still blinking red rapidly, tap confirm blinking Fast and enter your 2.4GHz Wi-Fi name and password, then next
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Tap continues and a QR code will appear on your phone screen, place this QR code in front of the camera at approximately 15-20cm (photo shown below), until you hear a sound, the indicator light will now change from red to blue. Please wait for the indicator light became solid blue, then tap the beeped/indicator switch button
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camera is now successfully added into your APP. Please refer to the FAQ section for troubleshooting if this method does not connect.
Camera usage Tips (user interface may change with APP updates)
Tap on the pencil icon or … icon you can access the camera’s
Settings page
| Device
Name:
You can customize the camera name here
Share Device, If you wish to share or remove this
camera with other genio APP user
Device information: Detail information for this
camera, owner information, Virtual ID, IP address, etc
Power Management Settings: Set the battery
reminder percentage
Basic Function Settings: Please ensure Talk Mode is set as Two Way Talk,
PIR: Motion detection On/off and detection sensitivity level setting,
having it off will save your battery life.
Memory Card Settings: This will only appear when an 8GB-128GB Micro SD
card is inserted
Firmware information: When new firmware is
released for this camera you will see this notification icon.
Remove Device: Remove the device from the current account so you can
repair it again or pair it under a different account
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| 
We recommend using Scandisk, Verbatim, Kingston, Samsung Class 10 high-speed
micro SD cards for best performance.
Remember the performance of Wi-Fi camera relies heavily on the performance of your router, If you are using Telstra NBN or a dual-band router, you must disable the 5GHz Wi-Fi in order to make a successful connection and for best overall performance, as MOST smart products in Australia only work on the 2.4Ghz signal.
FAQ:
How to connect camera to another router?
Go to the camera’ settings page, look for “remove device” Remove it reset the
camera, and pair it again through the app.
Poor performance, take a long time to load the live footage?
Please check the Wi-Fi signal, if it is less than 60%, you will need to
consider changing the camera location or purchasing a Wi-Fi extender to boost
the signal.
Camera went offline and doesn’t reconnect back online by itself?
Go to the camera’ settings page, look for “remove device” Remove it reset the
camera, and pair it again through the app.
Followed the pairing process but still receive the error Cannot find
Device?
- Manually disable the 5Ghz Wi-Fi signal on the router setting
- Ensure that the 2.4Ghz Wi-Fi signal is on.
- Ensure the indicator light is blinking RED rapidly as per APP screen (1 blink per second)
- Please check you have entered the correct 2.4Ghz Wi-Fi SSID and password
How to turn on or turn off movement notifications?
-
On the Genio APP home screen, Tap on Me - > Settings -> Push Notification -> turn
on/off Enable notifications -
On the iPhone, Settings - > Notifications -> turn on/off Allow Notification
For multiple-camera setup, change camera view or arrange device set up
sequences and manage rooms?
On the genio APP home screen, tap on … on the top right corner, to access
these options, tap on V to switch below rooms
MIRABELLA INTERNATIONAL PTY LTD
1 MIRABELLA DRIVE, TULLMARINE, VIC, AUSTRALIA 3043
TOLL FREE: 1800 636 528,
www.mirabellagenio.com.au
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