kogan KAQLED65RQ9510SVA 65-Inch 4K UHD HDR Smart TV User Guide

June 6, 2024
Kogan

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kogan KAQLED65RQ9510SVA 65-Inch 4K UHD HDR Smart TV

kogan KAQLED65RQ9510SVA 65-Inch 4K UHD HDR Smart TV

COMPONENTS

COMPONENTS

A Kogan QLED 65″ 4K UHD HDR Smart TV
B Remote control
C Stand (x2)
D Bm4 x 18mm screw (x4)
E AAA battery (x2)
F Quick-start guide
G Warranty card

NOT INCLUDED
Phillips head screwdriver, antenna cable, broadband internet connection.

REMOTE CONTROL OVERVIEW

REMOTE CONTROL OVERVIEW 1

REMOTE CONTROL OVERVIEW 2

ASSEMBLY AND INSTALLATION

BEFORE YOU GET STARTED
Spread cushioning flat to lay the TV on. This will help to prevent damage.

Stand assembly
a. Attach stands to base of TV.
b. Insert two 18 mm screws for each stand, and use Phillips head screwdriver (not supplied) to tighten.

ASSEMBLY AND INSTALLATION 1

Remote control assembly
a. Open the battery compartment cover on the back side.
b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartm ent.
c. Replace battery compartment cover.

ASSEMBLY AND INSTALLATION 2

Connect to antenna
a. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.
b. Ensure the antenna cable is also connected to a working antenna,either via an antenna wall socket in your home, or directly.

ASSEMBLY AND INSTALLATION 3

Turning TV on
Plug the power cord into a suitable power outlet, then press the POWER ( ) button on the remote control, making sure to aim it at the sensor at the front of the TV. Alternatively, you can press the power button on the lower side of the back panel on the TV.

TURNING TV OFF
Press the POWER button on the remote control to enter standby mode.
To power down the TV completely, unplug the power cord from the power outlet.
Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the set from both the power outlet and aerial.

INITIAL INSTALLATION

The first time you switch the TV on, the initial step screen appears which guides you through the initial proces. Please according to the Text Tips to inish initial installtion.

Language select

Press / remote control to select the language option,then click【OK】to confirm.

Quickly set up your TV with your Android 1.2 phone? (Continue/skip) Steps:

  1. On your Android Phone, open the Pre-installed app “Google”.
  2. Type or say, “Ok Google, set up my device”.
  3. Tap the model name on the list.

INITIAL INSTALLATION 1

Configure the network

Select wired or wireless to connect to internet.
If you select skip,it could be performed in homepage or settings menu.

Google Account Sign in
Sign in to get new apps, recommendations, movies, the Assistant,and more from Google.Two ways to login Google account:

INITIAL INSTALLATION 2Use your phone or computer:

  1. Visit androidtv.com/setup on your phone or computer, Make sure your other device is on the same Wi-Fi network as your Android TV ™
  2. Enter the display code on your phone or computer

INITIAL INSTALLATION 3

->Use your remote:
Use the remote to enter your Google account and password to sign in to Google account.

Google setting
In these steps you will setup the Terms of Service, Location, Help improve Android, Google Assistant and additional Google functions.

Play Auto Installs
Select install or un-install he recommended apps and Google apps by using this process.
->Press “Continue” to the next setting page.

INITIAL INSTALLATION 4

Pairing Bluetooth Remote
-> Press’BACK ‘and ‘ VOL- ‘ simultaneously on remote control to enter the Bluetooth pairing mode.

The Indicator light on remote control will flash when enter the pairing mode.
-> Press【OK】to begin pairing.
-> Press on remote control to skip the pairing mode.

INITIAL INSTALLATION 5

Country select
->Press / on remote control to select the country option,then click【OK】to confirm.

Set the TV password for Parental Controls,”0000″ is invalid.

Select TV mode(Home/Retail)
Home mode is optimized for efficient energy usage for home use.
Retail mode is optimized to store demo with fixed settings.

Chromecast built-in™
Select On/Off to make Chromecast built-in available.

TV Channel Setting
->Select Antenna/Cable/Satelite to scan TV channel.
->If you select skip, the channel scan could be performed in menu.

INITIAL INSTALLATION 6

Setup completed and Disclaimer Terms

INITIAL INSTALLATION 7

SETTINGS

HOME
When initial setup is complete,the TV will enter the homepage by default, or press on remote control to display the homepage.

  • Press on remote control to switch between Google Assistant, Apps, Play Next, Netflix, YouTube, and more on the Homepage.

  • Press【OK】to enter.

HOME

  1. Google Assistant
    Use your voice to jump to shows, control devices, and more—with Google Assistant

  2. Apps
    List of downloaded and pre-loaded apps on your device

  3. Play Next
    Based on your watch history and includes next episode in a series or unfinished movies

  4. Settings
    Manage apps and TV controls, change preferences, sounds, and account

  5. Favorite apps
    Quick access to frequently used apps

  6. Channels
    For easy content discovery

CONNECTING TO THE INTERNET

Settings
Allows to set various performance of your TV.

  • Press / on remote control to select “Settings”which is in the upper right corner of the screen.

  • Press / on remote control to select the option which you want to adjust in the Settings menu.

  • Press【OK】to enter.

CONNECTING TO THE INTERNET

Network & internet
Adjust all network setting and check connection if you have connection problems.

  • -> Press / remote control to select “Network&internet” in the settings menu.
  • -> Press / remote control to select:Wi–Fi/Add new network/Scanning always available/Proxy settings/IP settings.

Channel

  • -> Press / on remote control to select “Channel” menu.
  • ->Press【OK】to enter”Parental Controls”, then click / or use the number buttons on remote control to enter your PIN(Password for Parental Controls).

CONNECTING TO THE INTERNET 1

Device Preferences

  • -> Press / on remote control to select “Device Preferences”.
  • -> Press / on remote control to select the options of About, Date&time, Timer, Language, Inputs, Picture, Sound, Google Assistant, Reset,etc.

TUNING

->Press【OK】to jump to the corresponding sub-option.

TUNING 1

About

  • -> Press / on remote control to select “About”.
  • -> Press / on remote control to check additional information such as System update, Device name, Restart, Status, and more.
  • -> Press on remote control to return to the previous menu.Press on remote control to exit the menu.

TUNING 2

Reset
If select reset, it will erase all data from your device’s internal storage,including:your Google account, System and app data and settings, and downloaded apps.

  • -> Press / on remote control to select “Reset”.
  • -> Press / on remote control to select “Cancel” or “Erase everything”.

APP INSTALL/MOVE/UNINSTALL

App Install/Move/Uninstall

  • ->Press / on remote control to select”Apps”on Homepage,then click【OK】to enter.
  • -> Select “Get more apps”and input app name.
  • ->Select “search”which is in the upper right corner of the page.

APP INSTALL

Example for “Facebook”

Install
->Input “Facebook”, find “Facebook”App will show in the list,then click【OK】to select it.
->Select “Install”,when completed select to open or Uninstall.

Move
->Select”Facebook”, press and hold【OK】on remote control, then click / remot e control to select”Move”
-> Press on remote control to move,then click【OK】to confirm.

Uninstall
->Select “Facebook”, press and hold【OK】on remote control, then click / on remote control to select”Uninstall”.
-> press【OK】to uninstall.

APP INSTALL 1

TV SOURCE SETTING

TV source setting
The way to enter TV source in Homepage:

  • ->Press on remote control or Select”Live TV”on Homepage.
  • ->Press on remote control.
  • ->Press on remote control to select”Channels”and select”New Channels Available”to enter.

HOW TO TURN OFF AUTO SLEEP FUNCTION

Menu – > Settings – > Device Preferences -> Power – > Off

HOW TO TURN OFF AUTO SLEEP FUNCTION 1

HOW TO TURN OFF AUTO SLEEP FUNCTION 2

BASIC TROUBLESHOOTING

Poor picture and sound quality

  • Try a different channel
  • Adjust the antenna
  • Check all connections

No picture or sound in TV status

  • Try another channel
  • Press the TV/AV button
  • Make sure TV is plugged in
  • Check the antenna connection

No sound or sound is too low at maximum volume

  • Check the volume settings on any external speakers connected to your television
  • Adjust the TV volume accordingly
  • Check another channel or input
  • Check that MUTE hasn’t been turned on

No colour, wrong colour or tints

  • Make sure the program itself is broadcast in colour
  • Select the picture menu, then adjust the colour and tint submenus

Picture rolls vertically
Check all connections

Blurred or snowy picture, distorted sound

  • Check direction, location and connections to your antenna
  • Issues may be caused by the use of an indoor antenna (poor signal)

Remote control malfunctions

  • Replace remote control batteries
  • Check battery terminals
  • Remote is out of range, move closer to TV
  • Remove any obstructions between remote and IR sensor of TV
  • Make sure the power cord to your TV is plugged in and turned on

Image is not centred on the screen
Adjust the horizontal and vertical position

“No Signal” on HDMI source

  • Test the device with a different HDMI cable
  • Plug the device into another HDMI port
  • Try a different device connected to the same cable and port
  • Perform a factory reset on your TV

For our full TV troubleshooting guide and extended User Manual for this TV, head online to help.kogan.com

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