SILCA TECHLA 3.0 Automatic Engraving System User Manual

SILCA TECHLA 3.0 Automatic Engraving System

Product Information

Specifications

• Passwords: BASIC PASSWORD, ADMIN PASSWORD
• BASIC PASSWORD: 09876
• ADMIN PASSWORD: accessible to everybody

Product Usage Instructions

1. How to Open the System

1. Switch on the machine.
2. Insert the password 987654321 and press [Enter].
3. Proceed with the needed operations.

2. How to Close the System

Method 1:

1. In the home page, press [Close System].
2. Press the SERVICE COMMAND field.
3. Insert the number 9060 and press [Enter].
4. The system is now closed.

Method 2:

Scan the provided barcode to the barcode reader. The system will be closed.

3. Techla ID Numbers Explanation

The page that appears after pressing the button shows different numbers on the bottom part. Refer to this page for further information.

4. How to Update the Firmware

1. Switch on the machine.
2. Insert the USB flash drive with Firmware saved in, in the frontal panel.
3. Insert the password 09876 and press [Enter].
4. Press [UPDATE] button.
5. Select the desired update from the list.
6. The Firmware loading process will start.
7. After 5/6 minutes, the Software loading process will start automatically.
8. The loading process will take around 5 minutes.
9. Press [Close] button.
10. Switch the machine OFF and leave the USB flash drive plugged in.
11. Wait 10 seconds and switch the machine ON again.
12. Remove the USB flash drive. The update process is finished!

5. How to Update the Software

1. Switch on the machine.
2. Insert the USB flash drive with the Software files into the slot on the front of the machine.
3. Insert the password 09876 and press [Enter].
4. Press [UPDATE] button.
5. Select the desired update from the list.
6. The loading process will take around 5 minutes.
7. Press [Close] button.
8. If the home screen does not appear, switch the machine OFF and wait 10 seconds.
9. Switch the machine ON again. The process is now finished.

6. How to Update the Database

Switch on the machine and wait for the home screen. Refer to the provided instructions or contact support for further assistance with updating the database.

Frequently Asked Questions

Q: How do I open the system?

A: To open the system, switch on the machine and insert the password 987654321 in the home page.

Q: How do I close the system?

A: There are two methods to close the system. Method 1: In the home page, press [Close System], enter the service command number, and press [Enter]. Method 2: Scan the provided barcode to the barcode reader.

Q: How do I update the firmware?

A: To update the firmware, switch on the machine, insert the USB flash drive with Firmware, enter the password 09876, and follow the on-screen instructions.

Q: How do I update the software?

A: To update the software, switch on the machine, insert the USB flash drive with the Software files, enter the password 09876, and follow the on-screen instructions.

Q: How do I update the database?

A: Refer to the provided instructions or contact support for assistance with updating the database.

TECHLA 3.0 SERVICING MANUAL

INTRODUCTION

Techla software application has two passwords to enter in the menus:

BASIC PASSWORD

ADMIN PASSWORD

Both passwords can be inserted by pressing in the home page.
DIFFERENCES BETWEEN THE TWO PASSWORDS: The BASIC password is 09876 and it gives the access to the “first level” menus:
· change the software language · manage the security password · update firmware, software and database · historical file consulting and downloading
The ADMIN password is 987654321 and it gives the access to the whole system: · engraving areas parameters
· general settings (engraving depth, axis centering, etc.) · operative system
· status sensors page (I/O button)
The ADMIN password leaves the system opened, so it means that it is always accessible to everybody until it will be closed again.
To close the system read the instructions “HOW TO CLOSE THE SYSTEM”.
2

HOW TO OPEN THE SYSTEM

If the machine is switched off, switch it on and this screen will appear:
Press and this screen will appear:
Insert the password 987654321 and press Then proceed with the needed operations.
! A T T E N T I O N !
The ADMIN password OPENS the system: it means that the menu remains accessible and anybody can use it.
“CLOSE” the system to avoid problems! 3

HOW TO CLOSE THE SYSTEM

There are two ways to close the system.
FIRST METHOD
To CLOSE the system, in the home page, press and press “SET” button. This screen will appear:
Press the “SERVICE COMMAND” field and the 0 (zero) will become highlighted in GREEN. In this field, insert the number 9060 and press . The system is now closed.
SECOND METHOD
Scan this following barcode to the barcode reader:
The system is now closed. 4

TECHLA ID NUMBERS EXPLANATION

The page that appears after the button is pressed, shows different numbers on the bottom part:
From the left: · 40 is the total engravings done by the machine
· 132:01 Switcing ON total time (hh:mm) · 1:57 Total working time (hh:mm) · 0:28 Last engraving lasting · G: H: Plugged USB flash drive · 00.67 Software version number · 2023.02.09 Software release date · 397 / 27 Electronic board version · 0032 Database version · 10590 Mechanic serial number
· 57254 Electronic board serial number · 2023 Year of production · 07 Week of production · 179 Firmware version
5

HOW TO UPDATE THE FIRMWARE
If the machine is switched off, switch it on and this screen will appear:
Insert the USB flash drive with Firmware saved in, in the frontal panel: Press and this screen will appear:
Insert the password 09876, press and this screen will appear: 6

Press “UPDATE” button and this list will appear:
Press to proceed. The Firmware loading process will start and this screen will appear:
After 5/6 minutes, some different screens will appear automatically. Then, the Software loading process will start automatically and this screen will appear:
7

The loading process will take around 5 minutes; this message will appear:
Press “Close” button and this screen will appear:
Switch the machine OFF and leave the USB flash drive plugged IN the machine. Wait 10 seconds and switch the machine ON again. The home page will appear. Do not touch anything and wait for this screen:
Remove the USB flash drive. The update process is finished!
8

HOW TO UPDATE THE SOFTWARE

Switch the machine ON and wait for the home screen:
Insert the USB flash drive, with the Software files, into the slot on the front of the machine, as shown in the following photo:
Press and this screen will appear:

Insert the password 09876 and press This screen will appear:

to proceed.

9

Press “UPDATE” button and this list will appear:
Press to proceed and this page will appear:
The loading process will take around 5 minutes. This message could appear:
Press “CLOSE” button and the home screen will appear again. If the home screen will not appear, switch the machine OFF and wait 10 seconds.
Switch the machine ON again. This process is now finished.
10

HOW TO UPDATE THE DATABASE
Switch the machine ON and wait for the home screen:
Insert the USB flash drive, with the Database file, into the slot on the front of the machine, as shown in the following photo:
Press and this screen will appear:

Insert the password 09876 and press This screen will appear:

to proceed.

11

Press “UPDATE” button and this list will appear:
Press to proceed and this page will appear:
The loading process will take around 3 minutes. At the end, the home screen will appear again.
Remove the USB flash drive. This process is now finished.
12

HOW TO UPDATE THE PICTURES
The “pictures” are the preview images (the shape of the bone, for example) shown in the preview step. To load them, switch the machine ON and wait for the home screen:
Insert the USB flash drive, with the pictures folder, into the slot on the front of the machine, as shown in the following photo:
Press and this screen will appear:
Insert the password 09876 and press to proceed. 13

This screen will appear:
Press “UPDATE” button and this list will appear:
Press to proceed and this page will appear:
The loading process will take around 5 minutes. At the end, the home screen will appear again.
Remove the USB flash drive. This process is now finished.
14

HOW TO UPDATE LOGOS AND/OR LOAD PERSONALIZED LOGOS
Before to load personalized screensavers, it is necessary to contact the MyFamily Technical Assistance to get the suitable files. Switch the machine ON and wait for the home screen:
Insert the USB flash drive, with the “dxf” folder, into the slot on the front of the machine, as shown in the following photo:
Press and this screen will appear:
Insert the password 09876 and press to proceed. 15

This screen will appear:
Press “UPDATE” button and this list will appear:
Press to proceed and this page will appear:
The loading process will take around 5 minutes. At the end, the home screen will appear again.
Remove the USB flash drive. This process is now finished.
16

HOW TO UPDATE SCREENSAVERS AND/OR PERSONALIZED SCREENSAVERS
Before to load personalized screensavers, it is necessary to contact the MyFamily Technical Assistance to get the suitable files. Switch the machine ON and wait for the home screen:

Insert the USB flash drive, with the screensaver folder, into the slot on the front of the machine, as shown in the following photo:
Press and this screen will appear:

Insert the password 09876 and press 17

to proceed.

This screen will appear:
Press “UPDATE” button and this list will appear:
Press to proceed and this page will appear:
The loading process will take around 5 minutes. At the end, the home screen will appear again.
Remove the USB flash drive. This process is now finished.
18

HOW TO INSERT SPECIAL CHARACATERS TO BE ENGRAVED
To insert special characters like letters with accents (é É á î ñ etc.) to be engraved on a tag, in the text input page:
Press and keep pressed the button of the letter you want to put the accent and a pop-up will appear on the top of the screen:
Press the interested letter and it will appear in the text input field: This process is now finished! 19

HOW TO SAVE A SYSTEM BACK-UP (RESTORE) FROM THE MACHINE
Techla software application permits to save a system back-up on an external USB flash drive in order to “restore” the system on another Techla that has the system corrupted.
To do this operation it is needed a normal USB flash drive of 8 GB maximum. Switch the machine ON and wait for the home screen:
Plug the USB flash drive to the external USB port:
Scan this barcode to the barcode reader:
The download of the system from the machine to the external USB flash drive will start. The message “WRITING IN PROGRESS” will appear.
The message “TRANSFER COMPLETED” appears when the writing process is finished. Remove the USB flash drive.
The saved files (here below the list) will permit to restore another problematic Techla.
This process is now finished! 20

HOW TO RESTORE THE SYSTEM

” #This procedure must be done only if unknown errors appear during the updating process and the Software normal screens are not shown.
” #After this procedure, the centering and serial numbers of the machine must be reset. With the PC, prepare the USB flash drive with these files saved in its main directory:
(Contact the MyFamily Technical Assistance in order get the files) Switch the machine off.
Unscrew the 4 screws placed on the top by using the appropriate 4 mm Allen wrench as shown in this picture:
Remove the top cover:
Now there is the possibility to access to electronic board. Whit the switched OFF machine, press the upper right button placed on the electronic board,
like shown in the following photos: 21

Press the ON/OFF button to switch the machine ON and contemporarily keep on pressing the button on the board. Keep the button on the electronic board pressed until this screen will appear:

Plug the USB flash drive, previously prepared, in the frontal panel of Techla machine.

Press the 4th button from the left

and this screen will appear:

Press the 6th button from the left

and press the 2nd button from the left

This screen will appear: 22

If this screen that appears has the G: letter like shown in the following picture:
Press the 3rd button from the left Select the second listed file from the top by pressing it (where is written “PAR” in the second column):
23

Press

button and the loading process starts. Please wait.

If this message will appear:

press

and if this message will appear:

press

and this screen will appear:

Switch the machine OFF and remove the USB flash drive. Switch the machine on. Now centre the machine (X and Y values) and reset the serial number. This process is now finished!
24

HOW TO RESET THE SERIAL NUMBER

Do this operation only after a RESTORE is made on a machine.
To do this operation the system must be opened. If the system is closed, read “INTRODUCTION” instructions to open the system.

In the home page press and

button and this screen will appear:

Press “SERVICE COMMAND” field to select this line. The number zero becomes green.

When the zero is green, insert 9530 then press

and this screen will appear:

The numbers to be changed are:
· MECHANICAL SERIAL N. · ELECTRONIC SERIAL N. · YEAR OF PRODUCTION · WEEK OF PRODUCTION

When the S/N are updated with the right ones, press

to go to the home page.

REMEMBER TO CLOSE THE SYSTEM if no other operations are required.

To close the system, read “INTRODUCTION” instructions.

This process is now finished! 25

HOW TO CENTRE THE ENGRAVING
When the engraving is not centered, on different tags, it could be that the machine is not centered. The corrections must be done on the X and Y axes of the machine (respectively horizontal and vertical
axes) and to do this operation, is needed a Basic Big Bone (for example MFB09). To do this operation the system must be opened. If the system is closed, read “INTRODUCTION”
instructions. Scan this barcode:
This preview will appear:
Press “ENGRAVE” button and the engraving process will start. When this screen will appear:
Press “NO” and remove the tag from the machine. The result will be approximately like this one:
26

Press and This screen will appear:

The interested axes are the first two in the above screen:

In the following table is written what changes must be done depending on the case:

SITUATION

WHAT TO DO

INTERESTED AXES

INCREASE THE VALUE IN THE “POS. CENTRO X
MACCHINA X” PARAMETER

DECREASE THE VALUE IN THE “POS. CENTRO X
MACCHINA X” PARAMETER

DECREASE THE VALUE IN THE “POS. CENTRO Y
MACCHINA Y” PARAMETER

INCREASE THE VALUE IN THE “POS. CENTRO Y
MACCHINA Y” PARAMETER
When the required modifications are done, REMEMBER TO CLOSE THE SYSTEM, if no other operations are required.
To close the system, read “INTRODUCTION” instructions.
This process is now finished! 27

HOW TO INCREASE OR DECREASE THE ENGRAVING DEPTH
To do this operation the system must be opened. If it is closed, read “INTRODUCTION” instructions.

In the home page, press and press This screen will appear:

button.

The parameter of the engraving depth is TO HAVE DEEPER ENGRAVING
INCREASE the “Z AXIS ADJUSTMENT” value by pressing on it and write a number that is bigger than the current and press TO HAVE LIGHTER ENGRAVING
DECREASE the “Z AXIS ADJUSTMENT” value by pressing on it and write a number that is minor than the current and press
Press to save and come back to the home page to test the new setting. When the required modifications are done, REMEMBER TO CLOSE THE SYSTEM,
to close the system, read “INTRODUCTION” instructions.
This process is now finished!
28

HOW TO CONSULT AND EXPORT THE HISTORICAL FILE
The Techla machine has an internal counter that permits to know how many tags had been engraved since the machine left MyFamily warehouse. This is a very important tool because it permits to know how many tags the shops engraved, to easily make tags re-orders and to have statistics on the sold tags and have the bestselling references. To consult the list of the engraved tags directly on Techla screen, in the home page, press .
Insert the password 09876 and press the checkmark.

Press

and a screen very similar to the following one will appear:

The “OVERALL ENGRAVING”, written on the top of the list, is the total of the engraving made since the last historical exporting.
The list shows exactly what is the quantity of each engraved reference. Remain in this screen to export the historical files. Instructions in the following paragraph.
HOW TO EXPORT HISTORICAL FILES When the “HISTORY” page is shown, plug a normal USB flash drive into the suitable slot placed in the
frontal panel of the machine, like shown in the following photo:
29

Press “EXPORT FILE” button and wait until this screen appears:
The field proposes, as default, the mechanical serial number but it can be renamed. Press the arrow on the bottom right corner of the screen and the transferring process will start.
When the home screen is shown, it means that the process is finished (it will take ± 30 sec.) Techla produces two main types of HISTORICAL files:

1. TOTAL FILES These two files have the TOTAL engravings made by the machine was “built”. 2) PARTIAL FILES These two files have the PARTIAL list of the engravings made in a specific
   period (between the last data export). These files could contain the same engravings of the total files if the historical files have never
   been exported.
   Each group, total and partial, has 2 files: LOG FILE and LIST. PARTIAL LOG FILE · (file name: log_10587*)
   This file shows the engraved tags in chronological order
   30

PARTIAL LIST FILE · (file name: 10587) This file shows the engraved references quantity grouped by ARTICLE CODE
TOTAL LOG FILE · (file name: machine_log_10587) This file shows the COMPLETE HISTORY of the machine, since its “birth” in chronological order
TOTAL LIST FILE · (file name: history_10587) This file shows the engraved references quantity grouped by ARTICLE CODE, since the machine’s “birth”:
Every time those files are exported from a machine, the PARTIAL files are reset, instead the TOTAL files carry on memorizing the engraved tags.
ALL the files can be reset with these “COMANDO DI SERVIZIO”: 9551, 9552, 9601 and 9602. The system proposes, as default, the mechanical serial number but it can be renamed.
This process is now finished! 31

HOW TO MANAGE THE SECURITY PASSWORD
The security password permits to restrict the usage of the machine after the screensaver. To activate this function, press on the left corner on the bottom part of the home screen.
Insert the password 09876 and press the checkmark.

Press

and this screen will appear:

Press “Screen Saver Password” option by pressing the white circle (it will become black). When the circle is fully black, it means that the function is activated.
Insert the customized password in the “Password” field by using the number keyboard on the right. In the “Screen Saver Time” field, increase or decrease (with the buttons
“/$
) the minutes after that the
screensaver will start. Press the checkmark to save and come back to the home page.
This process is now finished!

32

HOW TO ACCESS TO THE INTERNAL USB FLASH DRIVE
Switch the machine off. Unscrew the 4 screws placed on the top by using the appropriate 4 mm Allen wrench as shown in this
picture:
Remove the top cover:
33

Now there is the possibility to access to the internal USB:
After the intervention, close the machine by placing the top cover: Screw the 4 mm screws as before:
This process is now finished! 34

SERVICE COMMANDS LIST

When the system is open, in SET menu there is a field named “SERVICE COMMAND”. This field is very important because permits to do many operations thanks to some special codes.
Here is the list of the most used codes functions:

SERVICE COMMAND 9060 9511 9530 9531 9591 9599 9689 9551 9552 9601 9602 9690

FUNCTION DESCRIPTION CLOSE THE SYSTEM
GENERATE CENTERING TEST PREVIEW ON BASIC BIG BONE TAG OPEN PAGE S/N SETUP
OPEN PAGE DYNAMIC PARAMETERS RESTORE THE SYSTEM FROM EXTERNAL USB FLASH DRIVE (H:)
RESET G: AND H: SLOTS (USB PLUGS) SAVE TOTAL RESTORE ON INTERNAL USB (G:) + CLOSE THE SYSTEM
RESET ONE OF THE FOUR HISTORICAL FILES RESET ONE OF THE FOUR HISTORICAL FILES RESET ONE OF THE FOUR HISTORICAL FILES RESET ONE OF THE FOUR HISTORICAL FILES SAVE TOTAL RESTORE ON EXTERNAL USB (H:) + CLOSE THE SYSTEM

35

POSSIBLE PROBLEMS AND TROUBLESHOOTING

36

HOW TO GREASE THE MECHANICAL PARTS
If during the usage of Techla, it emits strident noises, it is the case to grease the mechanical parts. Before to start, switc the machine OFF and unplug it from the electric socket.
Open the top of Techla with a 4mm Allen key as shown in the following picture:
Remove the top of the machine and then the aluminum rounded body. Once the machine is open, with a small brush, gently apply the grease on the highlighted specific points,
shown in the following picture:
37

SUGGESTION: At the beginning, it is suggested to move the carriage towards the back of the machine, in order to put
the grease at the beginning of the Y lead screw. After that, remember to move the carriage in the middle of the machine. To move the carriage, use an 8mm screwdriver socket wrench, like shown below:
When all the parts have been greased, close the machine:
This process is now finished!
38

COMMON ERRORS AND POSSIBLE SOLUTIONS
Here there is the list of the most common errors and their possible solutions:

INTERESTED AXES

X

Y

Z

300 350 400

MEAN IN G Axes position error

SOLUTION 1

SOLUTION 2

Check the parameters of each axes to see if Confirm each sensor is working
they are similar to the standard ones

301 351 401

Axes over its negative limit

Check the parameters of each axes to see if Confirm each sensor is working
they are similar to the standard ones

302 352 402

Axes over its positive limit

Check the parameters of each axes to see if Confirm each sensor is working
they are similar to the standard ones

303 353 403

Check the parameters of each axes to see if

Conflict in the axes movement

Confirm each sensor is working

they are similar to the standard ones

There is a problem with the axes

304 354 404

ERROR

movement sent from the software

N UMBER There is a problem with the axes
305 355 405 movement sent from the hardware

Reboot the machine Reboot the machine

Contact the technical assistance Contact the technical assistance

306 356 406

The axes didn’t reach the zero position

Reboot the machine

Contact the technical assistance

The movement is blocked on the 307 357 407
axes

Reboot the machine

Contact the technical assistance

308 358 408 The axes activation is switched off

Reboot the machine

Contact the technical assistance

309 359 409

The axes is switched off

Reboot the machine

Contact the technical assistance

39

HOW TO ADJUST THE AUTO Z
The AUTO Z parameter is a setting that permits to regulate the space there is between the tip and the tag between one character and another, during the engraving process. To do this operation the system must be opened, if the system is closed, read “INTRODUCTION” instructions to open the system. If the parameter is not correctly set, the symptom is one of these two:
· there are stripes, on the tag, between one character and another (FIRST CASE) · the tip does not touch the tag during the engraving process (SECOND CASE).
Follow these instructions when one of these two problems are shown.

In the home page, press and press

button; this screen will appear:

The interested set menu is the 5th line:
FIRST CASE If there are stripes, on the tag, between one character and another INCREASE the value (of some tenths) written in the “DISTACCO IN Z” field and press
SECOND CASE If the tip does not touch the tag during the engraving process:
DECREASE the value (of some tenths) and press When the required modifications are done, REMEMBER TO CLOSE THE SYSTEM.
To close the system, read “INTRODUCTION” instructions. This process is now finished! 40

HOW TO SOLVE 1206 ERROR
The 1206 error, that usually appears in the preview, is related to the internal USB flash drive that is not correctly read by the electronic board, or the USB name is incorrect, or some files are missing in it. To fix this issue, there are different procedures to try: 1) RESET THE USB NAMES – G: and H: Switch the machine on and open the system (more info by reading “INTRODUCTION” instructions). At this page:
Press and this screen will appear:

Press

and this screen will appear:

Press the 0 or “SERVICE COMMAND” field to select this line and the number 0 becomes green. 41

Insert 9599 and press . Reboot the machine and engrave a tag to check. If the problem is solved, remember to close the system.
2) UNPLUG/PLUG THE USB FLASH DRIVE Switch the machine off, open the machine1 unplug the internal USB flash drive, plug it again.
Reboot the machine and engrave a tag to check.
3) FORMAT THE INTERNAL USB FLASH DRIVE Switch the machine off, open the machine1 unplug the Internal USB flash drive, plug it into the computer, temporary save the files from the USB (just pulled out) on your computer and format
the USB Flash drive. Copy exactly the previously saved files in the same USB flash drive, plug it again in the machine.
Reboot the machine and engrave a tag to check.
4) UPDATE THE CONTENT Contact the MyFamily Technical Assistance to have the latest files version. Switch the machine off, open the machine1 unplug the Internal USB flash drive, plug it into the
computer. Format the USB and copy the NEW files received in the same USB flash drive, plug it again in the
machine. Reboot the machine and engrave a tag to check.
5) CHANGE THE USB FLASH DRIVE Change the USB flash drive with another one. Save the files in a new* USB flash drive and plug it
into the machine. Reboot the machine and engrave a tag to check.

• It is suggested to buy high quality USB flash drive like

for example.

1 See instructions “How to access to the internal USB flash drive”

42

HOW TO ALIGN THE PORTCULLIS
If the portcullis (the shutter) does not raise correctly (because it is not straight) it can cause the blocking of the packaging inside the machine.
To fix this problem, it is necessary to align and straight the portcullis. To do this operation, switch the machine OFF and open it.
To open it follow the instructions “How to access to the internal USB flash drive”. Once the machine is opened, please scan this following QR code to watch the video tutorial:
https://youtu.be/GdB0XN81roE When the portcullis is straight and the packaging can be ejected smoothly, close the machine.
This process is now finished!
43

HOW TO WELD THE CARRIAGE SENSORS WIRE
If one or both carriage sensors are not working maybe it is enough to weld the wires. To do this operation, the machine must be switched OFF.
Unscrew the four screws placed on the top and remove the top and the rounded part.
Scan this following QR code to watch the video tutorial:

These are the steps to be done and shown in the video tutorial: 1 – move Y all the way forward and X all the way towards the engine 2 – disconnect the “broken” cable and check if the other one is broken too
3 – remove the covering sheath of the terminal to be welded 4 – strip the end of the cable to be welded 5 – tin the end of the cable to be welded
6 – insert the heat shrink tubing on the wire (moving it away from the part to be welded) 7 – solder the wire in place (with the help of some pliers)
8 – cover the terminal with the sheath – bring the welder around the sheath to shrink it 9 – bend the two sensor terminals downwards
10- move the Y axes to the end of its stroke to check that it still doesn’t “hit” against the motherboard 11- check that the two terminals end “under” the board or in any case not against the board.
This process is now finished!
44

HOW TO SUBSTITUTE THE BATTERY BEFORE IT GETS LOW
In the Techla machine, placed on the electronic board, there is a CR2032 battery. After some years, the battery can become low and important information can be lost. To prevent this inconvenience, it is suggested to change the battery after 3 or 4 years of suggested
usage (switched ON during the day and switched OFF during the night). HOW TO SUBSTITUTE THE BATTERY
With the machine ON, unscrew the 4 screws placed on the top with 4mm Allen key. Remove the top and body and position yourself behind the machine to have access to battery:
45

Gently push the battery with the finger for all the duration of the process:
GENTLY insert the tool on the bottom part of the slot:
and GENTLY detach the battery by paying attention to do not detach the battery slot! 46

Gently insert the new battery in this way:
The process is finished! 47

HOW TO MECHANICALLY ADJUST THE AUTO Z
The auto Z sensor can have two different problems: 1) if the diamond tip does not engrave the tag, even after the parameters modification the issue
persists, it could be because the Z axes touches too much early the auto Z sensor and, when this happens, the sensor of the tip is always activated, and its light is on. This should be fixed manually.
2) If the diamond tip engraves too deep the tag, even after the parameters modification the issue persists, it means that the sensor of the tip does not recognize the tag immediately and it goes deeper. This should be fixed manually.
FIRST CASE In this case the sensor is too close to the metallic part connected with it.
PROCEDURE Open the machine, remove the top and the aluminum rounded body. It is necessary to create some space between the black plastic part/the sensor and the metallic part (to
do that, you can use a flat screwdriver) At the end, put again the small screw and close the machine.
48

SECOND CASE In this case the sensor is too far to the metallic part connected with it.
Open the machine, remove the top and the aluminum body. Unscrew the small screw (in red):
Insert a small “spacer” to put between the black plastic part (the auto Z sensor) and the grey metal block. Here below an example of the spacer that can be used:
The dimensions are thickness 0,76 mm x length 1,4 cm x high 8 mm. You can make it with a plastic material or a paper one, like business card with these dimensions.
Remember to make a hole for the screw. After the spacer is inserted, screw the small screw back again and close the machine.
This process is now finished! 49

HOW TO BEND THE LEAF SPRING OF THE CARRIAGE
When the packaging is not stable inside the carriage, it could be that the leaf spring must be bent. To do this operation, the machine must be opened: unscrew the four screws placed on the top and
remove it together with the rounded part in order to have access to the carriage. It could be useful to also open the maintenance window, in the front part of the machine. Once the machine is opened, please scan this following QR code to watch the video tutorial:
https://youtu.be/2p_o9oA5VMc When the packaging is entering correctly, close the machine.
This process is now finished!
50

NOTES
51

Federica and Lucrezia will be pleased to help you! Monday-Friday · from 09:00am to 12:30pm and from 2:00pm to 05:30pm
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