Xiaomi Redmi Note 13 Pro Plus Smart Phone 12-512GB User Guide

August 9, 2024
Xiaomi

Redmi Note 13 Pro Plus
Smart Phone 12-512GB
User Guide

Redmi Note 13 Pro Plus Smart Phone 12-512GB

Redmi Quick Start Guide and Warranty Card
Thank you for choosing Redmi
Long press the power button to turn on the device.
Follow the on-screen instructions to configure the device.
For more information, visit our official website: www.mi.com/global/service/userguide
About SIM:
Please do not insert non-standard SIM cards into the SIM card slot. They may damage the SIM card slot.
WARNING : Do not disassemble this device.

WEEE

Special precautions must be taken to safely dispose of this product. This marking indicates that this product may not be discarded with other household waste in the EU.
To prevent harm to the environment or human health from inappropriate waste disposal, and to promote sustainable reuse of material resources, please recycle responsibly.
To safely recycle your device, please use return and collection systems or contact the retailer where the device was originally purchased.

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO INSTRUCTIONS.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Additional safety information and precautions can be accessed at the following link: www.mi.com/en/certification

Important Safety Information

Read all safety information below before using your device:

  • Use of unauthorized cables, power adapters, or batteries can cause fire explosion, electric shock, pose other risks, or damage the device.

  • This device’s operating temperature range is 0°C to 40°C. Using this device in an environment outside of this temperature range may damage the device.

  • If your device is provided with a built-in battery, to avoid damaging the battery or the device, do not attempt to replace the battery yourself.

  • Charge this device only with the included or authorized cable and power adapter.Use only authorized accessories which are compatible with your device.

  • After charging is complete, disconnect the adapter from both the device and the power outlet.
    Do not charge the device for more than 12 hours.

  • The battery must be recycled or disposed of separately from household waste. Mishandling the battery may cause fire or explosion. Dispose of or recycle the device, its battery, and accessories according to your local regulations.

  • Do not disassemble, hit, crush, or burn the battery. If the battery appears deformed or damaged, stop using it immediately.
    – Do not short circuit the battery, as this may cause overheating, burns, or other injury
    – Do not place the battery in a high-temperature environment.
    – Overheating may cause explosion.
    – Do not disassemble, hit, or crush the battery, as this may cause the battery to leak, overheat, or explode.
    – Do not burn the battery, as this may cause fire or explosion.

  • User shall not remove or alter the battery. Removal or repair of the battery shall only be done by an authorized repair center of the manufacturer.

  • Keep your device dry.

  • Do not try to repair the device yourself. If any part of the device does not work properly, contact Mi customer support or bring your device to an authorized repair center

  • Connect other devices according to their instruction manuals. Do not connect incompatible devices to this device

  • For AC/DC adapters, the socket-outlet shall be installed near the equipment and shall be easily accessible.

Security Statement

Please update your phone’s operating system using the built-in software update feature, or visit any of our authorized service outlets. Updating software through other means may damage the device or result in data loss, security issues, and other risks.
Disclaimer
This user guide is published by Xiaomi or its local affiliated company. Improvements and changes to this user guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Xiaomi at any time and without notice. Such changes will, however, be incorporated into new online editions of the user guide (please see details at www.mi.com/global/service/userguide). All illustrations are for illustration purposes only and may not accurately depict the actual device.

XIAOMI WARRANTY NOTICE
THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY HAVE OTHER RIGHTS CONVEYED BY LAWS OF YOUR COUNTRY, PROVINCE OR STATE. INDEED, IN SOME COUNTRIES, PROVINCES OR STATES, CONSUMER LAW MAY IMPOSE A MINIMUM WARRANTY PERIOD. OTHER THAN AS PERMITTED BY LAW, XIAOMI DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE. FOR A FULL UNDERSTANDING OF YOUR RIGHTS WE INVITE YOU TO CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
This contractual Warranty applies only to the hardware components of Xiaomi Product (hereafter “Product”) as originally supplied and does not apply to any software or other equipment that are owned by Xiaomi or third parties for which an end-user license agreement or separate warranty/ guarantee statements or exclusions are provided or intended to apply.

LIMITED PRODUCT WARRANTY

Xiaomi warrants the original purchaser that your Xiaomi Product shall be free from defects in materials and workmanship under normal use during the warranty period. Except otherwise provided by applicable law, the warranty lasts and is provided for one (1) year for host unit, six (6) months for removable battery and charger, one (1) year for irremovable battery, three (3) months for Earphone if applicable from the date of purchase. Notwithstanding the foregoing clause, Xiaomi does not exclude, limit or suspend the minimum legal warranty period imposed by applicable law.
Xiaomi does not warrant the operation of the Product will be uninterrupted or error-free.
REMEDIES
If a hardware defect is found and a valid claim is received by Xiaomi within the Warranty Period, Xiaomi will either (1) repair the Product at no charge, use new or refurbished replacement parts, (2) replace the Product with a new or refurbished product, or (3) refund the Product, excluding potential shipping costs.
In the event of a defect, to the fullest extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE
In accordance with applicable law, Xiaomi may require the customer to furnish proof of purchase details and warranty card with IMEI of the Product. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Xiaomi will not be responsible for any such damage or loss.

EXCLUSIONS AND LIMITATIONS
Unless otherwise stipulated by Xiaomi, this Limited Warranty applies only to the Product manufactured by or for Xiaomi, that can be identified by the “Xiaomi” or “Mi” trademark, trade name, or logo affixed to it.
The Limited Warranty does not apply to any: (a) Damage due to acts of nature or God, for example, lightning strikes, tornadoes, flood, fire, earthquake or other external causes; (b) Negligence; (c) Commercial use; (d) Alterations or modifications to any part of the Product; (e) Damage caused by use with non- Xiaomi products; (f) Damage caused by accident, abuse, or misuse; (g) Damage caused by operating the Product outside the permitted or intended uses described by Xiaomi or with improper voltage or power supply; (h) Damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Xiaomi or (i) failure to follow instructions relating to the Product’s usage Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty. No Xiaomi reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
Except as prohibited by laws or otherwise promised by Xiaomi, the after-sales services shall be limited to the country or region of the original purchase.
Products which were not duly imported and/or were not duly manufactured by Xiaomi and/ or were not duly acquired from Xiaomi or a Xiaomi’s official seller are not covered by the present warranties.
As per applicable law you may benefit from warranties from the nonofficial retailer who sold the product. Therefore, Xiaomi invites you to contact the retailer from whom you purchased the product.
The present warranties do not apply in Hong Kong and Taiwan.

IMPLIED WARRANTIES
Except prohibited by applicable law, all implied warranties (including warranties of merchantability and fitness for a particular purpose) shall be limited to the duration of this limited warranty. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.
LIMITATION OF DAMAGES
Except prohibited by applicable law, Xiaomi shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, damages resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Xiaomi has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
CONTACT INFORMATION
For more information, please visit https://www.mi.com/global/service/warranty/ .
The contact person for the after-sale service may be any person in Xiaomi’s authorized service network, Xiaomi’s authorized distributors or the final vendor who sells the products to you. If in doubt please contact the relevant person as Xiaomi may identify

References

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