kogan KASPAMSBRGA Inflatable Portable Outdoor Hot Tub Massage Spa User Guide

June 6, 2024
Kogan

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kogan KASPAMSBRGA Inflatable Portable Outdoor Hot Tub Massage Spa

kogan KASPAMSBRGA Inflatable Portable Outdoor Hot Tub Massage
Spa

SAFETY & WARNINGS
Ensure to read all warnings and instructions in this user guide prior to first use. Retain this user guide for future reference.

SAFETY INSTRUCTIONS

WARNING!
When installing and using this spa, basic safety precautions should always be followed, including the following:

Important safety instructions – read and follow all instructions.
WARNING:

  • WARNING: This spa is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the spa by a person responsible for their safety. Children should be supervised to ensure that they do not play with the spa.
  • Risk of accidental drowning: Extreme caution must be exercised to prevent unauthorised access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.
  • For the safety around children and to minimise drowning risk, always fit the spa cover after each use.
  • RISK OF INJURY: Do not operate spa if inlet or outlet pipes are broken or missing. Never attempt to replace the inlet and outlet pipes. Contact help.kogan.com for assistance.
  • WARNING: Inspect the spa cover regularly for leaks, premature wear and tear, damage, or signs of deterioration. Never use a worn or damaged cover as it will not provide the level of protection required to prevent unsupervised access to the spa by children.
  • WARNING: Always lock the spa cover after each use.
  • Risk of electric shock: Install at least 2 metres from all metal surfaces.
  • Risk of electric shock: Never operate any electrical appliance when in the spa or when your body is wet. Do not place any electrical appliance (such as a light, telephone, radio or television) within 2 metres of the spa.
  • TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.
  • WARNING: Always keep plug dry. NEVER plug or unplug with a wet hand.
  • WARNING: For electrical safety, a leakage current detecting device is incorporated in the power cord. If a leakage current exceeding 10mA is detected, the device will cut off the power supply. In the event of cut-off, unplug the spa and stop use. Contact help.kogan.com for assistance in resetting the space. Do not attempt to reset the spa by yourself.
  • WARNING: The suction fittings in this spa are sized to match the specific water flow created by the pump. Never operate the spa if the suction fittings are broken or missing. Never replace a suction fitting with an incompatible one.
  • Caution: Read the instructions before using, installing and assembling the spa and every time.
  • Caution: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this spa must not be supplied through an external switching device, such as a timer or connected to a circuit that is regularly switched on and off.
  • This spa with its incorporated heating elements must be connected to a grounded mains supply socket with a supply cord fitted with a plug and a portable residual current device (PRCD) with a tripping current of 10mA.
  • The pump must be tested before each use. Refer to the PRCD page of the Installation section for instructions.
  • Contact help.kogan.com for assistance if any parts are damaged or missing upon arrival.
  • If the supplied power cord is damaged, stop use immediately and contact help.Kogan.com for assistance.
  • If the spa is damaged, stop use immediately and contact help.Kogan.com for assistance.
  • No components should be located above the spa during use.
  • Components containing live parts (except parts supplied with safety extra-low voltage not exceeding 12V) must be out of reach and inaccessible to a person in the spa.
  • It is necessary to have the plug accessible after installation of the spa.
  • The plug of the pump shall be more than 3.5 metres away from the spa at all times.
  • The power source on the wall of a building should keep more than 4 metres away from spa and at a height of at least 1.2 metres.
  • Do not use extension cords, timers, plug adaptors or converter plugs to connect the unit to the electrical supply.
  • Parts incorporating electrical components (except remote control devices) must be located or fixed so that they cannot fall into the spa pool.
  • The wired controller must be properly stored in the side pocket when not in use to protect it from falling or other hazards.
  • Always unplug the spa:
    • on rainy days
    • before cleaning or other maintenance
    • if leaving unattended for a long period (holidays, etc)
  • The plug shall be directly connected only to a socket-outlet of the fixed electrical installation.
  • Do not leave the spa filled with water and unattended for long periods. Drain the spa completely if it will not be used for an extended period. Disassemble and store indoors.
  • Never wear contact lenses when in the spa.
  • Do not use the spa during chemical maintenance.
  • Keep this user guide for future reference. If the user guide is lost, refer to help.Kogan.com for a digital copy.
  • The spa must be supplied by earthed power source. An earthed power cord is supplied.
  • Cleaning and user maintenance must be performed by an adult above 18 years old who understands the risk of electric shock.
  • Do not bury the cord. Locate the cord to minimise damage from lawn mowers, hedge trimmers and other equipment.
  • During pregnancy, soaking in hot water may result in serious injury or death to the unborn child. Limit use to 10 minutes at a time and be conscious of temperature.
  • The spa must only be placed on a properly prepared site that meets the floor loading requirements.

To reduce the risk of injury:

  • The water in a spa should never exceed 40°C. Water temperature between 38°C and 40°C is considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
  • Since excessive water temperatures have a high potential for causing damage to the unborn child during the early months of pregnancy, users who are pregnant or possibly pregnant should limit spa water temperature to 38°C.
  • Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating device varies.
  • The use of alcohol, drugs or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
  • The use of alcohol, drugs or medication can greatly increase the risk of fatal hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level that is several degrees above the normal body temperature of 37°C.
  • The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness and fainting.
  • The effects of hyperthermia include failure to perceive heat; failure to recognise the need to exit spa or hot tub; unawareness of impending hazard; fetal damage in pregnant people; physical inability to exit the spa or hot tub; and unconsciousness resulting in the danger of drowning.
  • Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems or diabetes should consult a physician before using a spa.
  • Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure and circulation.
  • This spa pool is a heated water environment. If you are concerned that it may adversely affect you it is your responsibility to seek medical advice.
  • TO REDUCE THE RISK OF INJURY: Never pour water with a temperature higher than 38°C into the spa pool directly.
  • Electric installations must follow national wiring rules; consult a qualified electrician with any questions.
  • Consult your physician for recommendations.

Caution:

  • Do not use the spa alone.
  • People with infectious diseases should not use the spa.
  • It is recommended that you use the spa for no longer than 15 minutes at a time.
  • Do not use the spa immediately following strenuous exercise.
  • Always enter and exit the spa slowly and cautiously. Wet surfaces are slippery.
  • To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
  • Immediately leave spa if the user feels uncomfortable or sleepy.
  • Never add water to chemicals. Always add chemicals to water to avoid strong fumes or violent reactions that may result in hazardous chemical spray.
  • Refer to the Cleaning and Care section on page 18 of this user guide regarding information pertaining to cleaning, maintenance of water, and disposal of water.
  • Always unplug the spa from the electrical outlet before removing, cleaning, servicing or making any adjustments.
  • Never jump or dive into the spa.
  • Keep all pets away from the spa to avoid any damage.
  • Do not add bath oil or bath salt to the spa water.
  • Never put head under water.
  • Avoid swallowing the spa water.
  • Do not put fingers on top or into massage jet.
  • Do not expose the spa to direct sunlight.
  • When the spa is not in use, store it away immediately or keep it in an enclosed area.

After using the spa for 3-5 years, you should contact your local qualified maintenance technician to ensure the safety and performance of the spa. The main components, such as heating element, air blower motor and non-return valves within the electric unit should be checked and replaced (if necessary) by professionals.

Note: This spa is not intended for commercial use.

COMPONENTS

COMPONENTS 1

BEFORE FIRST USE

BEFORE FIRST USE

Note: The measured zone dimensions are limited by walls and fixed partitions.

Zones Description of the zones
Zone 0 Zone 0 is the interior of the basin including any recesses in the

walls or floor.
Zone 1| Zone 1 is limited by:

·   Zone 0

·   A vertical plane 2m from the rim of the basin.

·   The floor or the surface expected to be occupied by persons.

·   The horizontal plane 2.5m above the floor or the surface.

Zone 2| Zone 2 is limited by:

·   A vertical plane external to zone 1 and a parallel plane 1.5m from the former.

·   The floor or surface intended to be occupied by persons.

Site preparation & requirements

  • The spa can be installed indoors or outdoors in around 10 minutes by one or more persons. For household use only.

  • The spa must be set up on a flat, smooth, and supporting surface that is able to bear the maximum load of the filled spa with the listed maximum number of occupants.
    Check with a qualified contractor or structural engineer to verify the requirement.

  • Make sure the area is free of sharp objects under or around the spa. An uneven or unsound surface can damage the spa. Level the surface before filling the spa with water.

  • Provide an adequate drainage system around the spa to deal with water overflow and splashes.

  • Ensure there is enough clearance around the spa for full access to the equipment for maintenance and/or servicing.

  • Consider positioning the spa in an area to minimise noise disturbance as much as possible.

Additional requirements for indoor installation

  • Humidity is a natural side effect of indoor spa installation. The room must be properly ventilated to allow moisture to escape. Install a ventilating system to prevent excess condensation moisture in the room.
  • Ensure the floor is water resistant and provides a non-slip surface. Do not install the spa on a carpet or any other material that could be damaged by the moisture.
  • Ensure the spa can be removed from the building without destroying any part of the built structure.

Additional requirements for outdoor installation

  • Do not set up the spa on grass or dirt as this will increase the amount of debris entering the spa and will damage the floor.
  • To ensure a longer lifespan, do not leave the spa tub exposed to direct sunlight.
  • Always keep the manometer within the yellow section when using the spa at a temperature higher than 20°C or when exposing it to sunlight for a short time.
  • It is not recommended to install and leave the spa outdoors at a temperature lower than 4°C. Do not use the spa when the water inside the circulation system, pump or pipework is frozen. Put a heat preservation mat (not included) between the base of the spa and the ground to prevent heat loss from the bottom of the spa and to provide better heat retention.

PRCD Testing

WARNING: Risk of electric shock: This product is provided with a PRCD located at the end of the power cord. The PRCD must be tested before each use. Do not use the spa if the PRCD does not function properly. Disconnect the power cord until the fault has been identified and corrected. Contact a licensed electrician to correct the fault. There are no serviceable parts inside the PRCD. Do not open the PRCD.

  1. Plug the machine into a power outlet. Do not use plug boards or faulty sockets.

  2. Press the RESET button on the PRCD. The indicator will turn red.

  3. Press the TEST button on the PRCD. The red light shown on the indicator should disappear.
    Note: If the red light does not disappear, the PRCD is faulty. Do not use the spa and contact a qualified electrician to correct the fault.

  4. Press the RESET button on the PRCD again. The indicator should turn red. Upon turning red, the spa will be ready for use.

PRCD Testing

Controller Connection
A qualified electrician should wire the controller to the household equipotential terminal using a minimum 1.5mm2 solid copper conductor.

ASSEMBLY

WARNING: Always ensure the spa is unplugged before beginning any maintenance work to avoid the risk of injury or death.

  1. Move the entire package to the selected site. Do not drag the spa tub across the ground as this can cause damage and future leakage. Open the carton carefully as this can be used to store the spa during long term storage or when not in use.

  2. Lay out all the parts on the ground and make sure they are all accounted for. Make sure the spa tub is right side up.

  3. Spread out the spa tub over the ground and point the drain valve towards a suitable draining area.ASSEMBLY 1

  4. Heater Resetting
    Please reset the heater when the spa is used for the first time or after long periods of storage.
    Find the yellow ring as shown in the picture. Pull it down gently and then release it.
    Note: The heater cannot work or be reset when the water temperature or ambient temperature is higher than 38°C.ASSEMBLY 2

  5. Spa Inflation

    • Plug the spa into the grounded supply socket.
    • Press the RESET button on the PRCD, the screen on the controller will show numbers.
    • Turn the inflation knob to the inflation status ON and long press (>2 minutes) the bubble button on the controller to start inflating until the yellow section of the manometer is pushed out.
    • Stop pressing the bubble button and turn the knob back to OFF for activating other functions.

ASSEMBLY 3

Note: Your spa will require additional air to be added from time to time. Changes in temperature from day to night will change the pressure in the spa and may cause a certain amount of deflation.

Spa Deflation

  • Unscrew the manometer cap on the spa pool to deflate the spa.
  • Once the deflation is completed, replace the cap back.

ASSEMBLY 4

Always read the manometer to ensure that the spa is filled at the correct air pressure for the conditions.

Ensure the manometer points to the Yellow section in the following conditions:

  • After inflation but before filling the spa with water.
  • When leaving the spa outdoors unattended an extended period at a temperature higher than 20°C.

Ensure the manometer points to the Green section in the following conditions:

  • When the spa is filled with water.
  • When the spa is in use.

WARNING: If the manometer points to the White section, the air pressure of your spa is too high.

  • Slightly rotate the valve cap counter-clockwise to release some air.
  • Tighten the cap after the pointer returns to the Green or Yellow section.

Installing the Filter Cartridge

  • Attach the cartridge base to the spa tub inlet (upper position) and turn it clockwise to secure.
  • Put the mesh cover on the filter cartridge then attach the filter cartridge to the cartridge base. The filter cartridge should stay secure when the spa is filled with water.

ASSEMBLY 8

• The cartridge base is designed to be screwed on and off. Never exert force as this could cause damage.
• Always use a filter cartridge when the spa is in use and filled with water.

Water Filling

  • Before filling with water, ensure the bottom drain and valve cap are securely closed.
  • Fill the spa tub with fresh water to a level between MIN and MAX water lines on the inside of the spa wall.
  • Do not overfill the spa.
  • Do not operate the spa until the water level has reached at least the MIN mark.
  • Never move a water filled spa indoors.
  • Never pour water with a temperature higher than 38 °C into the spa directly. We recommend that you fill the spa tub with lukewarm water in order for the water to reach an ideal temperature quickly and to save energy.

ASSEMBLY 9

Water Heating
Place the cover over the spa. Refer to “Operation” section of this user guide for heating. The hourly heating rate is around 1.2°C – 1.8°C.

Buckle Lock Operation

  • To lock the buckle, connect the two sides of the buckle until you hear a click.
  • To unlock the buckle, pinch both sides of the locked buckle and pull apart to release the lock.

ASSEMBLY 10

Note: Always keep the spa cover on to minimise heat loss when heating water.

OPERATION

Controller

OPERATION 1

LED Display
Once the spa is turned on, press RESET on the PRCD. The LED will display the current water temperature.

Note: The actual water temperature may vary from the temperature displayed on the LED screen by approximately 1 °C.

Heating

  • Press the HEATER button to turn the heating system on/off.
  • If the light on the heater button is red, the heating system is activated.
  • If the light on the heating button is green, the water is at the set temperature and the heating system is at rest, keeping the water at the desired temperature.

IMPORTANT: The following conditions will lead to slower heating:

  • An ambient temperature lower than 10°C.
  • An outdoor wind speed above 3.5-5.4m/s (8-12mph).
  • If the air bubble function is activated when the heater is on.
  • Open the spa top lid when the Bubble function is on.
  • If the spa cover is not properly in place when the heater is on.

Adjustment Buttons

  • Pressing the UP or DOWN buttons will cause the LED to flash. When it is flashing you can adjust the water to the desired temperature setting (from 20°C to 38°C). The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.
  • Press the UP and DOWN buttons at the same time for 3 seconds to lock/unlock the controller. In the locked mode, all current settings of the spa are kept. Pressing any buttons in this mode will not change the settings.
  • To unlock, press the UP and DOWN buttons at the same time for 3 seconds again.

Adjustment Buttons

Note: The default setting temperature is 38°C.

Filtration

  • Press the FILTER button to turn the function on/off. The light on the button will turn green when the function is activated.
  • The filtration system will automatically start when the heating is activated.
  • After turning off the heating system, the filtration system will automatically stop in 30 seconds.

Note:
When the light on the FILTER button is flashing or displays red, the filter cartridge must be cleaned or replaced. Once this has been done, press and hold the FILTER button for 3 seconds to reset.

Bubble Massage

• Press the BUBBLE button to turn the massage system on/off. The light on the button will turn green when activated.
• IMPORTANT: Do not turn on the massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage and bodily harm.

Note:
The bubbling massage function will shut down automatically after every 20 minutes of operation as a safety precaution. This can be reactivated after 10 minutes by pressing the BUBBLE button again.

Heating Timer

  • Press the TIMER button to enter pre-setting mode. The button will turn green.
  • By pressing the UP or DOWN button, you can set and start heating automatically in up to 99 hours. This will cause the LED to flash. While it is flashing, you can adjust the number of hours before heater activation. The desired timer setting will remain on the LED display for 3 seconds to confirm the value.
  • To modify the timer setting, press the TIMER button again and use the UP or the DOWN button to adjust.
  • To cancel the setting, press and hold the TIMER button for 3 seconds.
  • Activating the heating system or rebooting the spa will cancel the timer setting.

CLEANING & CARE

Filter Cartridge
Inspect and clean the filter cartridge gently after each use.

1. Ensure the spa is empty. Pull out the filter cartridge from the base.
2. Use a garden hose to rinse off the cartridge.
3. Reinstall the clean or spare cartridge back onto the spa tub wall.

  • Change the filter cartridge every 3-5 days or if the filter cartridge is soiled and discoloured.
  • When the spa is filled with water, there should always be a filter cartridge installed on the base.

NOTES

  • Never remove the filter cartridge when the spa is filled with water.
  • Do not throw away the cartridge base when replacing the filter cartridge. Only change the base when it becomes loose over extended use.
  • If the spa’s inlet or outlet becomes clogged with dirt, use the wrench to unscrew the cap and then clean as necessary.

Spa Water

  • Change the spa water every 3-5 days depending on use. If there is visible dirt or the water becomes cloudy, change the water and clean the spa tub. See the “Spa Tub Cleaning” section for further instructions.
  • We recommend taking a shower before using the spa as cosmetic products, lotions and other residues on the skin can quickly degrade the water quality.
  • When the spa is not in use, cover it with the buckle cover to prevent pollution.
  • Use spa chemicals to maintain the proper water conditions. Consult with your local spa or pool retailer for more information on chemical use.

Water Sanitation
The spa owner must regularly check and keep the spa water sanitised with scheduled maintenance (daily, if necessary). Adding sanitiser or other chemicals will control bacteria and the reproduction of viruses in the spa water. Maintaining the correct water balance through the appropriate use of sanitisers is the most important factor in maximising the life and appearance of the spa and ensuring the water stays clean and safe.
Adopting the proper technique is important for testing and treating the spa water. Contact your spa professional if you have any questions on chemicals, sanitisers, test kits or test procedures.

Water Balance
Follow the instructions below to maintain your spa water.

Parameter    Test Frequency    Correct Level

Free Chlorine

|

Daily

| 7.2-7.8 when using Bromine

3-5ppm

---|---|---
Bromine residual| Daily| 2-4ppm
Total Alkalinity (TA)| Weekly| 80-120ppm
Total Hardness (TH)| Weekly| 200-500ppm

Always ensure the correct chemical balance in the water. Failure to do so may cause damage to the spa tub and pump due to chemical imbalance.

Water Treatment:

  • Always follow the chemical manufacturer’s directions and note the health and hazard warnings.
  • It is good practice to keep all air jets open and valves closed to allow chemically treated water to flush through all pipework.
  • Bromine is recommended for use to treat the water in this spa.
  • WARNING: Chlorine and bromine products should never be mixed. This is extremely dangerous. If you usually use chlorine-based products and you want to switch to bromine-based products or vice versa, it is essential that you change the spa water first.
  • Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding it to the water.
  • Do not add chemicals if the spa is occupied. This can cause skin or eye irritation.
  • Do not overuse chemicals or use concentrated chlorine. This can damage the spa tub and cause potential damage to your skin.

Spa Drainage

  1. Turn off all the functions on the controller.

  2. Connect the spa drain valve adapter to a garden hose and point the other end of the garden hose to a suitable draining area in line with local environmental regulations.CLEANING & CARE 2

  3. Remove the spa drain valve cap from the outside of the spa tub and attach the drain valve adapter with the garden hose to the spa drain valve.CLEANING & CARE 3

  4. From the inside of the spa tub, open the drain valve cap, water will start to flow out through the garden hose.
    When the water stops draining, lift the spa tub towards the drain, pouring out any remaining water to empty the spa completely.CLEANING & CARE
4

  5. Press the BUBBLE button on the controller to dry out any water in the piping system. Operate the bubbling function for 15 minutes to blow out all the remaining water.CLEANING & CARE 5

  6. Use a clean towel to wipe up any remaining water and moisture on the spa tub and controller.CLEANING & CARE 6

Spa Tub Cleaning
After the spa water is drained, use a sponge and a mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before refilling with clean water.
Important: Do not use steel wool, hard brushes or abrasive cleaners.

Spa Tub and Air Bladder Repair
Use the enclosed repair patch to repair any puncture:

  1. Clean and dry the area to be repaired thoroughly.
  2. Apply glue (not included) to the PVC patch and quickly attach it onto the damaged surface.
  3. Smooth the surface to remove any air bubbles and allow it dry for 5-10 minutes.

CLEANING & CARE 7

Storage & Preparation for Future Use

It is recommended to use the original packaging to store the spa and its components.

  1. Drain and clean the spa by following the Spa Drainage and Spa Tub Cleaning sections on pages 20-22 of this user guide.
  2. Reverse the assembly instructions to deflate and disassemble the spa tub. Detach the controller.
  3. Air-dry the spa tub in mild sunlight for an hour before folding. Ensure all the spa components and accessories are thoroughly cleaned and dried before storage.
  4. Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa lining.
  5. Prepare a new additional cartridge for future use.
  6. Store the spa and accessories in a dry, temperature-controlled storage area (between 0°C and 38°C.

CLEANING & CARE 8

Disposal: This marking indicates that this appliance should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

SPECIFICATIONS

Shape Round
Seating capacity 6 people
Water capacity 930L
Outside diameter 2.04m
Inside diameter 1.6m
Height 0.70m
Weight 24kg

Control System

Voltage and frequency         AC 220-240V, 50Hz
Rating power       2100W
Heater                                    1500W
Massage air blower              600W
Filter pump                            1325L/hr
Top lid                                    Rhino-Tech reinforced PVC
Liner material                        PVC + Premium Rhino-Tech reinforced PVC

TROUBLESHOOTING

Error Code Chart

LED Reading Cause Solution

| Signal wire is loose| Contact help.Kogan.com for assistance.
Communication failed| Contact help.Kogan.com for assistance.


F0

| Water temperature is below 0°C or above 50°C| Change the water.
Temperature sensor failure| Contact help.Kogan.com for assistance.





F1

| LED display shows F1 immediately after pressing FILTER or HEATING| Clean parts and tubes that the water goes through.
LED display shows F1 15 seconds after pressing FILTER or HEATING| · Add water until the water level reaches at least the MIN water line.

·         Clean parts and tubes that water goes through.

·         Contact help.Kogan.com for assistance.

Problem Cause Solution




Display is blank on the controller

| ****

Power socket failure

| Use a different socket or repair the socket before use.


PRCD is off

| Reset the PRCD by following the PRCD Testing section of this user guide.
Pressed the RESET button and the controller turned blank.| Contact help.Kogan.com for assistance.
PRCD is broken.| Contact help.Kogan.com for assistance.

Spa leaking

| Spa inlet and outlet are not securely tightened| Tighten the inlet and outlet.
---|---|---

Drainage valve is not closed completely

| Close the drainage valve.

Contact help.Kogan.com if leaking persists.

Water leaking from the spa pool body

| Repair the leaking hole/split with the included repair kit. Refer to the Spa Tub and Air Bladder Repair section on page 22 for instructions.

Spa is not heating properly

| Temperature set too low| Set to a higher temperature.
Dirty filter cartridge| Clean or replace the filter cartridge.
Water level is not at the minimum water line| Add more water until the water level reaches the MIN water line marking.
Heater failure| Contact help.Kogan.com for assistance.

Filter pump does not work

| Refer to the “Filter pump does not work” section of Troubleshooting on page 27.
Temperature protection switch was set off|

Reset the heater.

Spa loses air

|

Air valve is loose

| Inflate the spa until the Yellow section of the manometer is pushed out.

Ensure the valve is screwed tightly. Replace the valve if necessary.

Hole or split on the spa tub

| Fill a squirt bottle with soapy water and spray on the seams. If there is a leak, small bubbles will come out from the source.

When you have located the leak, clean and dry the leaking area, then use the repair patch supplied with your spa.

Read the Spa Tub and Air Bladder Repair section on page 22 in this user guide.

Water is not clean

| Water has been used for a long period of time| Change the water.
---|---|---
Insufficient filtering time| Extend the filtration time.
Dirty filter cartridge| Clean or replace the filter cartridge.

Improper water maintenance

| Refer to the chemical manufacturer’s instructions
Spa tub is an abnormal shape|

Excess air pressure due to strong sunlight

| Check the air pressure and release air if necessary.

Bubble air blower does not work

|

Turns off after 10 minutes

| During hot weather, it is advisable to check whether some air should be released to avoid any possible damage to the spa pool.

Internal parts damaged

| Wait for 10 minutes and press the BUBBLE button on the controller again.
Inflation knob is in position| Contact help.Koga.com for assistance.

Filter pump does not work

|

Filter cartridge clogged by dirt or other foreign material

| Turn the knob to position and press the BUBBLE button on the controller again.
Filter system failure| Clean or replace the filter cartridge.

Need more information?
We hope that this user guide has given you  the assistance needed for a simple set-up.
For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

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