DINSTAR DAG2500-48S VoIP Gateway Installation Guide

June 12, 2024
DINSTAR

Quick Installation Guide
DAG2500-48S
DAG2500-72S
DAG2500-96S
DAG3000-32S
DAG3000-312S

Thanks for Choosing Dinstar’s VoIP Gateway!
Please read this guide carefully before installing the gateway. If you need any technical support, please contact us .
Tel: +86 755 61919966
Email: support@dinstar.com
Website: www.dinstar.com

Product Model & Number of Ports

Port Type / Model Network Port RJ21 RJ45
DAG2500-48S 3 2 12
DAG2500-72S 3 3 18
DAG2500-96S 3 4 24
DAG3000-32S 2 0 8
DAG3000-312S 3 13 78
  • For the DAG series product, FXS Ports support two types, RJ21 or RJ45. Please check the table above for the number of ports on specific product models;
  • Please confirm your product model before installation and follow the installation guideline for the model.

Description of Indicators

Indicator Definition Status Description

PWR

|

Power Indicator

| On| The gateway is powered on
Off| The gateway is powered off or there is no power supply

RUN

|

Running Indicator

| Slow Flashing| The gateway is running properly
Fast Flashing| SIP account is registered successfully
Off| The gateway is running improperly

FXS

| Telephone In-use Indicator| On| FXS port is currently occupied by a call
Off| FXS port is idle or faulty

MGMT

|

Network Link Indicator

| Green Flashing| The gateway is properly connected to network
Off| The gateway is not connected to network or network connection is improper way.
Network Speed Indicator| On| Work at 100Mbps
Off| Work at 10Mbps

GE0/ GE1

|

Network Link Indicator

| Green Flashing| The gateway is properly connected to network
Off| The gateway is not connected to network or network connection is improper way.
Network Speed Indicator| On| Work at 1000Mbps
Off| Work at 10Mbps

Indicators & Interfaces

▶ DAG2500-48/72/96S

DINSTAR DAG2500 48S VoIP Gateway -

Note: DAG2500-48/72/96S has a similar physical appearance except for the different number of ports. And the AUX port on the front panel is a reserved interface.

▶ DAG3000-32S

DINSTAR DAG2500 48S VoIP Gateway - fig1

▶ DAG3000-312S

DINSTAR DAG2500 48S VoIP Gateway - fig2

Installation Attentions

  • When installing the device, please confirm the type of telephone interface of the device: The telephone interface type for the DAG2500 and DAG3000 is RJ21 or Rj45;
  • Please go to RJ45 & RJ21 Wire Sequence of this guideline to get more information about wire
    • Anti-jamming: to reduce the interference with telephone calls, it’s highly recommended that telephone lines connected to the gateway should be placed away from power cables.
    • Power supply: Power supply: the power adapter of the gateway accepts 100-240V AC power supply.Please ensure safe and stable power supply.
    • Network bandwidth: please ensure there is enough network bandwidth so as to guarantee stabilized running of the gateway.
    • Temperature and humidity: to avoid any accident that might cause malfunction, it’s advised to install the gateway in an equipment room where temperature and humidity are appropriate.
    • Ventilationto avoid overheating, please do not pile up the gateway with other devices and make sure the gateway has good ventilation around.
    • Mechanical loadplease make sure the gateway is placed steadily to avoid damage. It’s highly advised to horizontally place the gateway on a flat surface or a cabinet. sequence.

Installation Instructions

▶ Connection Diagram for DAG2500-48S/72S/96S

  • Connect gateway with network via a switch

DINSTAR DAG2500 48S VoIP Gateway - fig3

  • Connect FXS ports with analog phones, connect gateway with power input and grounding lug

DINSTAR DAG2500 48S VoIP Gateway - fig4

▶ Connection Diagram for DAG3000-32S

  • Connect gateway with network via a switch, and connect FXS ports with analog phones

DINSTAR DAG2500 48S VoIP Gateway - fig5

  • Connect gateway with power input and grounding lug

DINSTAR DAG2500 48S VoIP Gateway - fig6

▶ Connection Diagram for DAG3000-312S

Connect gateway with network via a switch, and connect FXS ports with analog phones

DINSTAR DAG2500 48S VoIP Gateway - fig7

  • Power Connection & Grounding

DINSTAR DAG2500 48S VoIP Gateway - fig8

RJ45 & RJ21 Wire Sequence

  • RJ45 Wire Sequence
    DAG2500 and DAG3000 support RJ45 Interfaces for FXS connections. One RJ45 cable can be split into four pairs of RJ11 interfaces. The outlook wire sequence of RJ45 cable is shown as follows:

DINSTAR DAG2500 48S VoIP Gateway - fig9

  • RJ21 Wire Sequence
    DAG2500 and DAG3000 support RJ21 Interfaces for FXS connections. One RJ21 cable has 25 pairs of wires, but the 25 pair of wires never used. It means that RJ21 interface only support 24 pairs of RJ11 interfaces.

DINSTAR DAG2500 48S VoIP Gateway - fig10

Call No. 0 1 2 3 4
Colour White Blue White Orange White
PIN No. P1 P26 P2 P27 P3
Call No. 5 6 7 8 9
--- --- --- --- --- ---
Colour Red Blue Red Orange Red
PIN No. P6 P31 P7 P32 P8
Call No. 10 11 12 13 14
--- --- --- --- --- ---
Colour Black Blue Black Orange Black
PIN No. P11 P36 P12 P37 P13
Call No. 15 16 17 18 19
--- --- --- --- --- ---
Colour Yellow Blue Yellow Orange Yellow

Slate
PIN No.| P16| P41| P17| P42| P18| P43| P19| P44| P20| P45
Call No.| 20| 21| 22| 23| 24
---|---|---|---|---|---
Colour| Violet| Blue| Violet| Orange| Violet| Green| Violet| Brown| Violet| Slate
PIN No.| P21| P46| P22| P47| P23| P48| P24| P49| P25| P50

Modify PC’s IP Address

To log in the Web Management System of the gateway, firstly, you need to modify the IP address of PC which is used to access the gateway and to make it at the same network segment with the gateway.

  1. On the PC, click ‘Network (or Ethernet) → Properties’.
    DINSTAR DAG2500 48S VoIP Gateway - fig11

  2. Double-click ‘Internet Protocol Version 4 (TCP/IPv4)’.
    DINSTAR DAG2500 48S VoIP Gateway - fig12

  3. Select ‘Use the following IP address’, and then enter an available IP address ‘192.168.11.XXX’ which is at the same network segment with ‘192.168.11.1’.
    DINSTAR DAG2500 48S VoIP Gateway - fig13

Log in Web Management System

Enter the gateway’s IP address in the browser (The default IP is 192.168.11.1).
Enter the administrator’s username and password to access the Web GUI. (By default the admin password is admin)

Modify Gateway’s IP Address

If you want to modify the IP address of the gateway, please click ‘Network → Local Network’ in the navigation tree on the left of the Web Management System, and then input new IP address and DNS server address on the displayed interface.

Configure Gateway

  1. Configure SIP Server
    Log in the Web Management System of the gateway, and then click SIP Server in the navigation tree and then enter the address of the SIP server which is to be registered.
    Click Save in the last.
    DINSTAR DAG2500 48S VoIP Gateway - fig14

  2. Configure SIP Account Information
    Click Port in the navigation tree on the left, and then click Add. Input the SIP account and authentication password assigned by the SIP server.
    Click Save and then restart the gateway for the new configurations to take effect.
    DINSTAR DAG2500 48S VoIP Gateway - fig15

Basic Operations

  • Dial *158# to query the IP address of LAN port of the gateway;

  • Dial *159# to query the IP address of WAN port of the gateway;

  • Dial *114# to query the telephone number of a FXS port;

  • Dial 165000000# to restore default IP address, username and password;
    Restore factory default settings:
    (1) dial 166000000#;
    (2) press the RST button for 7 seconds;then restart by manual;
    (3) Log in the gateway and then click ‘Tools → Factory Reset’ , then click Apply and restart the gateway.

  • Restart the gateway:
    (1) Dial *111# to restart the gateway.
    (2) Log in Web Management System, click ‘Tools → Restart’ in the navigation tree on the left, and then click Restart on the displayed interface.

More Details

This document only provides instructions for quick installation and basic configuration, For detailed configuration and parameter explanation, please refer to user manual or ask for online technical support.

IP Communication Solutions
Shenzhen Dinstar Co., Ltd.
Web: www.dinstar.com

References

Read User Manual Online (PDF format)

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