GRANDSTREAM GVC3210 Video Conferencing Endpoint Installation Guide

GVC3210 Video Conferencing Endpoint
Installation Guide

The GVC3210 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”), or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GVC3210 to use that service, and periodically test your configuration to confirm that it works as you expect. If you do not do so, it is your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GVC3210. NEITHER GRANDSTREAM NOR ITS OFFICERS,  EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS. YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GVC3210 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS

WARNING: Use only the power adapter included in the GVC3210 package. Using an alternative non-qualified power adapter may possibly damage the unit.
WARNING: Please DO NOT power cycle the GVC3210 during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

OVERVIEW

The GVC3210 offers businesses a revolutionary video conferencing endpoint with unprecedented flexibility and the support for multiple popular video conferencing protocols out of the box. Based on Android 6. x Operating System, in addition to Grandstream’s industry-leading SIP-based video conferencing platform.
The GVC3210 sets a new bar for enterprise-class video conferencing solutions in terms of flexibility, interoperability, system openness, application richness, and ease of use in the modern Internet age.

PACKAGE CONTENTS

INSTALLATION

The GVC3210 can be installed in the following two ways:
Option 1: Mount on TV/Monitor. TV/Monitor mount bracket is required.
Option 2: Mount on the wall. A wall mount bracket is required.

The TV/Monitor mount bracket is plastic and comes as one piece with integrated two magnets in order to hold the GVC3210.
The wall mount bracket is metal and comes in one piece.

INSTALLING BRACKET TO MOUNT THE GVC3210 ON TV/MONITOR

1. Locate the TV/Monitor mount bracket in the package.

2. Put the Bracket Sticking Strip on the frame of the TV.

3. Put the bracket on the Bracket Sticking Strip and adjust the angle.
   Note: Make sure the top of the bracket is in the horizontal direction.

4. Lock the bracket and fix it on the TV.

5. Put the GVC3210 on the bracket and fix it with the bottom magnet.
   

INSTALLING BRACKET TO MOUNT THE GVC3210 ON THE WALL

1. Locate the wall mount bracket in the package.
2. Fix the metal bracket on the wall using two plastic expansion pipes and two screws.
3. Put the GVC3210 on the bracket and fix it with the bottom magnets.
   

CONNECTING THE GVC3210

1. Connect the LAN port of the GVC3210 to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
   Note: The GVC3210 supports Wi-Fi as well. It can be used to connect the GVC3210 to the network.

2. Connect the HDMI [1] port of the GVC3210 to the HDMI port of the main display device (e.g., TV) using the HDMI cable. Connect HDMI port 2 if you have additional display devices.
   Note:
   Please make sure to follow the port order when connecting HDMI ports 1 and 2.
   The GVC3210 will not work correctly if connecting HDMI port 2 without HDMI port 1 connected.

3. Connect the 12V DC output plug to the power jack on the GVC3210 and then plug the power adapter into an electrical outlet.

4. The LED Indicator in the front of the GVC3210 will show if the device is ready to be used by changing the color from red to green.
   Note: The display device (e.g., TV) will show the idle HOME screen with IP address on the top status bar as well.

5. Insert your Micro SD card into the Micro SD card slot. The recording files will be saved in the Micro SD card.

6. (Optional) Connect presentation device (e.g., a laptop) to the GVC3210 HDMI IN port for presentation purposes during a conference call.

7. (Optional) Connect USB accessory (e.g., mouse, keyboard, USB flash drive, … etc) to the USB port.
   

Connecting example

USING THE GVC3210 REMOTE CONTROL

1. Open the battery cover on the back of the remote control. Place four AAA batteries properly and put the cover back on.
2. When using the GVC3210 for the first time, the remote control should be paired and connected to it via Bluetooth or infrared connection already. After the GVC3210 fully boots up, tap on the OK button on the remote control to initiate the connection. Then the remote control can be used normally.

Infrared connection:
Users need to keep the two devices in front of each other without any substantial obstruction in between.
The LED on the remote control is green when using infrared connection mode.
Bluetooth connection:
If the remote control is not paired with the GVC3210 anymore (e.g., a factory reset is made), press the OK button and number 5 button at the same time for about 4 seconds.
This will initiate the pairing process on the remote control and it will be paired and connected to the GVC3210 shortly.

Notes:

1. Users can also download GVC3210 Bluetooth remote control app for Android™ and install on your Android™ device. This app can be used as an alternative for the remote control in the GVC3210 package.
2. After the remote control is paired, users could follow the setup wizard to initiate GVC3210 step-by-step or skip the setup wizard.

CONFIGURING GVC3210 VIA WEB UI

1. Ensure your GVC3210 is properly powered up and connected to the Internet.
2. The IP address of the GVC3210 will show on the top status bar of the connected display device (e.g., TV) via HDMI.
3. Type the IP address in your PC’s browser (see figure below).
4. The default username and password for administrators are “admin” and “admin”.
   The default username and password for user are “user” and “123”.
   

For the detailed user manual, please download from: http://www.grandstream.com/support

Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor
Boston, MA 02215. USA
Tel : +1 (617) 566 – 9300
Fax: +1 (617) 249 – 1987
www.grandstream.com

Android is a Registered Trademark of Google LLC.
Skype and Skype for Business have Registered Trademarks of Microsoft Corporation

HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

In all EU member states, the operation of 5150-5350 MHz is restricted to indoor use only.

References

• Grandstream Networks - Networking & Unified Communications
• Support- Grandstream Networks

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