hitron CGNV5 DOCSIS 3.0 Cable Modem User Guide

June 6, 2024
Hitron

CGNV5 DOCSIS 3.0 Cable Modem
User Guide

  • Connect to the internet
  • Connect phone

Check the contents of the box

Step 1 Make sure you have the following:

hitron CGNV5 DOCSIS 3 0 Cable Modem - box

Connect the coaxial cable to the connector

Step 2 Connect the coaxial cable from the cable outlet to the connector of the device.

hitron CGNV5 DOCSIS 3 0 Cable Modem - cable1
Connect power

Step 3 Connect the power adaptor to the power port and switch to “ON”.
hitron CGNV5 DOCSIS 3 0 Cable Modem - power

Connect the phone to the voice port

Step 4 Use the phone cord to connect your phone to the Voice Port and wait for a dial tone before the wing.

hitron CGNV5 DOCSIS 3 0 Cable Modem - phone

Connect your computer to the device

Step 5 Use the Ethernet cable that comes with the device to connect your computer to one of the LAN ports

hitron CGNV5 DOCSIS 3 0 Cable Modem - computer

User configuration (optional)

Step 6 Your device has a configuration interface that allows you to fully control the behavior of the device. In a web browser, enter the IP of the device in the address bar and make sure that your PC is on the same subnet as deice. On the screen that appears, enter the username and password.

hitron CGNV5 DOCSIS 3 0 Cable Modem - app1

Check here for further Reset and Login Instructions.

Connect your computer to the wireless network

Step 7 Connect the wireless devices with the correct SSID and password. If they have not been changed, the default values are indicated on the sticker on the back of the equipment.
Connect your wireless device with WPS unction. Enter the setting interface (refer to step 6), Enter the Wireless page to Enable WPS, and set the AES encryption mode, then press Save changes.

hitron CGNV5 DOCSIS 3 0 Cable Modem - batton|
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Press this button to start the WPS Push Button (PBC) setup process. Press on the PBC button of your wireless clients within the coverage area within the two minutes allowed to join the wireless network.

Installation complete

Step 8 Congratulations! You have successfully configured your CGNV5. If you have a problem, see the next section for help identifying the cause. IP Address If the CGNV5 successfully connects to the network (see LED Panel) but you cannot access the internet from a connected computer, it is possible that the IP address of your computer is not configured correctly. In the network settings of the computer, make sure that is it configured to receive an IP address automatically (recommended) or that is has a static IP address in the range 192.168.1.2 – 192.168.1.253. For more information, see the help documentation for your operating system.

LED display

| Green Dark| Power received and normal. No power.
---|---|---
| Green-Blinking Green-Steady Blue-Steady Dark| The modem is ranging on the UPSTREAM Frequency.
Upstream ranging done. Conectado is successfully engaged in channel bonding on the upstream connection.
| Green-Blinking Green-Steady
Dark| The modem is searching for the DOWNSTREAM Frequency.
Downstream frequency is locked. is successfully engaged in channel bonding on the downstream connection.
| Green-Blinking Green-Steady
Dark| Registration in progress (cable interface acquires IP, time of day, cable modem settings) Register success.
| Green-Blinking Green-Steady Dark| The traffic pass through LAN. LAN is activated. LAN is disabled.
---|---|---
| Green-Blinking Green-Steady Dark| The traffic pass through 2.4G WiFi. 2.4G WiFi is activated. 2.4G WiFi is disabled.
| Green-Blinking Green-Steady Dark| The traffic pass through 5G WiFi. 5G WiFi is activated. 5G WiFi is disabled.
| Green-Blinking Green-Steady Dark| Green Phone is online. Green-blinking Phone is ringing. Dark Phone is offline.

Safety warnings


WARNING Risk of electrical shock. Do not expose the device to water or moisture. The device is a high-performance communications device designed for home and office environments. Do not use the device outdoors. Keep the device in an environment between 0°C – 40°C (32°F – 104°F). To avoid overheating, do NOT place any object on top of the device. Do not restrict the flow of air around the device. The manufacturer assumes no liabilities for damage caused by any improper use of the device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
DISCLAIMER The manufacturer assumes no liabilities with respect to the contents of this document. The manufacturer also reserves the right to revise this document or update the content thereof without any obligation to notify any person of such revisions or amendments. Specifications are subject to change without notice.
CAUTION The cable distribution system should be grounded (earthed) in accordance with ANS/ NFPA 70, the National Electrical Code (NEW), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable.

FCC STATEMENTS

Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible.
This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
This device is going to be operated in the 5.15-5.25GHz frequency range, it is restricted in an indoor environment only.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

IC STATEMENTS

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. Cet appareil et son antenne (s) ne dolt pas etre co-localises ou fonctionnement en association avec une autre antenne ou transmetteur. The device for the band 5150-5250 MHz is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

UL and NOM-019

Warning: the cable distribution system should be grounded (earthed) in accordance with ANSI / NFPA 70, National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable.
“CAUTION”

  1.  RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE TO DISPOSE OF USED BATTERIES ACCORDING TO INSTRUCTED.
  2. An unambiguous reference to service documentation for instructions for replacement of fuses replaceable only by service personnel
  3. For telecommunication type connectors and terminals not used for connection to the telecommunication network should be provided with a marking identifying the specific function or circuit characteristic the connector or terminal is used for. Connector: RJ-45 ‘Ethernet 1, 2, 3, 4’

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. The cable distribution system should be grounded (earthed) in accordance with ANSI / NFPA 70, National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable. An unambiguous reference to service documentation for instructions for replacement of fuses replaceable only by service personnel.
For telecommunication type connectors and terminals not used for connection to the telecommunication network should be provided with a marking identifying the specific function or circuit characteristic the connector or terminal is used for.

Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE

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