LINKSYS EA9350 V2 Dual-Band Wi-Fi 6 Router User Manual

: June 5, 2024
: Linksys

Table of Contents

GENERAL EXCLUSIONS AND LIMITATIONS OF LIABILITY
BELKIN TECHNICAL AND WARRANTY SUPPORT INFORMATION
Safety Notices
WARRANTY AND SUPPORT INFORMATION
FCC Statement
Wireless Disclaimer
EU Declaration of Conformity
References
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LINKSYS EA9350 V2 Dual-Band Wi-Fi 6 Router User Manual

GENERAL EXCLUSIONS AND LIMITATIONS OF LIABILITY

In some jurisdictions and circumstances, it is possible for o manufacturer to change or exclude warranties, conditions or guarantees implied or imposed by low, and to otherwise limit its liability to consumers. In those jurisdictions where it conlowfully do so. and to the full extent that it is allowed by low to do so. Belkin:

excludes all other express, statutory or implied conditions, representations and warranties, including but not limited to any implied warranties of non-infringement, merchant ability, acceptability, satisfactory quality, title, fitness for a particular purpose, loss of or damage to data, lack of viruses or free from virus or malware attack, security, performance, lack of negligence, workmanlike effort, quiet enjoyment, that the functions contained in the product will meet your requirements, or that defects in the product will be corrected, or that your use of the product will generate accurate, reliable, timely results, information, material or data;
excludes all liability for the loss of, or damage to, data caused by use of a Belkin, Linksys or Wemo product, or its repair;
excludes any liability it may have to you for:
- a) loss of revenue or profit,
- b) loss of the ability to use any third-party products, software or services, and
- c) any indirect, consequential, special, incidental or punitive loss or damages,
  which arises under any law (including the law of negligence) and relates to your use, or inability to use a Belkin, Linksys or Wemo product or software, or any related services. This exclusion applies even if Belkin has been advised of the possibility of such damages and even if any warranty or remedy provided under this manufacturer’s warranty fails of its essential purpose; and
limits its monetary liability to you, under any law, to the price that you paid for the Belkin, Linksys or Wemo product.

If a warranty cannot be excluded or disclaimed, it is limited to the duration of the relevant express warranty period.

References in this Section to °special, indirect, consequential or incidental losses-shall mean any losses which

were not reasonably foreseeable by both parties, and/or
were known to you but not to us and/or
were reasonably foreseeable by both parties but could have been prevented by you such as, for example (but without limitation), losses caused by viruses, Trojans or other malicious programs, or loss of or damage to your data.

In addition, please take note that no oral or written information or advice given by Belkin, a dealer, agent or affiliate shall create a warranty.

Note: None of the above general exclusions and limitations of liability apply to persons in Australia who purchase Belkin, Linksys or Wemo goods that:

a) are of a kind ordinarily acquired for personal, domestic or household use or consumption; or
b) have a price of AS40,000 or less.

If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

BELKIN TECHNICAL AND WARRANTY SUPPORT INFORMATION

HOW DO I GET HELP?

If you have a question about your product or experience a problem with it, please go to http://www.I3elkin.com/support or http://support.linksys.com. You will find lots of online support tools and information to help you with your product.

What should I do if my product is defective?

You always hove the option to return the product to the originol seller if you hove o problem. You can make o claim bored on this warranty or ony consumer laws thot apply to you.

You can also make a claim under this warranty or local consumer laws by contacting Linksys or Belkin Technical Support. To find out how to contact us, click the *Contact Us-link on the home page of http://Linksys.com or http://www.belkin.com.

If I believe my product is defective and covered by this warranty, what do I need to do?

You will need to contoct Technicol Support for your region of the links obove. So that we con help you, you wit need to give us some information when you contact us:

your product model, hardware revision and serial number;
the name of your Internet Service Provider (ISP); and
proof that you purchased the product, with the date of the purchase shown and place where it was purchased. WE WILL ALWAYS NEED A DATED PROOF OF ORIGINAL PURCHASE TO PROCESS WARRANTY CLAIMS.

Sometimes we will need you to send the product bock to us so that we con fix or replace it. If we osk you to return your product to us by post, you will be given o Return Materials Authorization (RMA) number and we’ II tel you where to send the product.

You will need to make sure the product is properly pockoged ond shipped. You will be responsible for the costs of returning your product to us. However, if you ore o consumer in the People’ s Repubic of Chino, the preceding sentence does not apply to you.

We need to identify your product when it reaches us. so you’ II need to include the RMA number AND o copy of your doted proof of originol purchase (please keep the originol) with the returned product. We also recommend that you send the pockoge by registered and insured mai or by overnight courier to protect the pockoge while it is in transit. In certain countries, we may osk you to retun defective product to the place where you purchased it.

What happens when I return my product?

Defective products covered by this warranty will be repaired or replaced without charge, or Belkin will provide you with a refund of the purchase price of the product, minus any rebates and discounts. The remedy offered will be determined by Belkin in its sole discretion.

We can only ship replacement or repaired products to locations in the country where the original product was purchased.

Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install software updates as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR DATA ON THE PRODUCT BEFORE SENDING IT IN FOR REPAIR OR REPLACEMENT. BELKIN IS NOT RESPONSIBLE FOR ANY LOSS OF DATA OR SOFTWARE DURING WARRANTY SERVICE.

Replacements not covered under warranty or your rights under consumer law may be refused by place of purchase or may be subject to charge.

Technical support

This warranty is not a service or support contract. Details on our technical support offerings and policies (including any applicable fees) can be found at http://www.belkin.com/support or http://support.linksys.com.

Belkin provides many different options to support you. Please click on or go to the appropriate website below for more details. Please make sure to change to your local country if necessary.

Belkin and Wemo Products: http://www.belkin.com/support
Linksys Products: http://support.linksys.com

Along with the Limited Warranty, Belkin provides Complimentary Assisted Technical Support for 3 years after product purchase

to get your hardware up and running. Complimentary Assisted Technical Support includes technical support (by phone) and live chat (through your computer), though whether Complimentary Assisted Technical Support is provided by phone and/or through your computer varies by country. Please visit our websites (indicated above) in your local area for details.

For additional support beyond the 3 years of Complimentary Assisted Technical Support or for assistance on advanced features beyond basic support, please contact our Technical Support team to learn more about how we can help you get the most out of your product. Please note that you may be assessed a fee to speak with our technician if you contact us outside the 3-year Complimentary Assisted Technical Support period and calls may be subject to charge.

Safety Notices

WARNING: Do not use this product near water, for example, in a wet basement or near a swimming pool.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

WARNING: The power adaptor is the equipment ‘s disconnection device. The power outlet must be located nearby the equipment and its access must be easy.

Third-Party Software or Firmware

The use of software or firmware not supported/provided by Linksys products may result that the equipment is no longer compliant with the regulatory requirements.

WARRANTY AND SUPPORT INFORMATION

IMPORTANT!

PLEASE RETAIN PROOF OF PURCHASE AND PRODUCT WARRANTY INFORMATION

LIMITED WARRANTY
(Asia Pacific)

This warranty is provided to you by Belkin Asia Pacific Limited, a Hong Kong corporation and a wholly owned subsidiary of Belkin International, Inc., of Room 2601, 26th Floor, Octa Tower, No. 8 Lam Chak Street, Kowloon Bay, Kowloon, Hong Kong, phone: +852 3669 4000, in relation to Belkin and Wemo products rBelkinl. In relation to Linksys products, this warranty is provided to you by Linksys Pte. Ltd., a Singapore corporation (registration number: 200106033K) and a wholly owned subsidiary of Belkin International, Inc., of 100 Beach Road #13-04/07 Shaw Tower Singapore 189702 (telkint In Australia and New Zealand, this warranty is provided to you by Belkin Limited (ACN: 095 402 663), an Australian corporation and a wholly owned subsidiary of Belkin International, Inc., of Unit E, 2 Reliance Drive, Tuggerah NSW 2259, phone: +61(0) 2 4350 4600, in relation to Linksys, Belkin and Wemo products (telkint In the People’s R public of China, this warranty is provided to you by Belkin Trading (Shanghai) Co., Ltd., a company incorporated in the People’s Republic of China and a wholly owned subsidiary of Belkin International, Inc., of Unit 901, 903, 905, Tower A, GuangQi Culture Plaza, No.2899 XieTu Road, Xuhui District, Shanghai, P.R.0 200030 in relation to Belkin, Linksys and Wemo products (“Belkin’).

IMPORTANT NOTICE REGARDING YOUR CONSUMER RIGHTS

The benefits we give in this manufacturer’ s warranty are additional to any rights and remedies that you may have under local consumer protection lows. Nothing in this warranty limits or affects your legal rights.

This manufacturer’ s warranty is governed by the laws of the country in which you purchased your Belkin, Linksys or Wemo product. In many Countries. consumers hove rights under local consumer laws. Those consumer rights may differ between countries, states and provinces, and often cannot be excluded. Your local consumer rights organization can advise you on your legal rights.

For example, in Australia and New Zealand our goods come with certain guarantees that cannot be excluded under the Australian Consumer Law and the Consumer Guarantees Act 1993 (CGA) respectively. You are entitled to a replacement or refund for a major failure and compensation for any other loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The CGA does not apply where the goods you purchased are to be used for business purposes.

This manufacturer’s warranty is not intended to:

change or exclude any rights under consumer law that cannot be lawfully changed or excluded; or
limit or exclude any right you have against the person who sold the Belkin, Linksys or Wemo product to you
if that person has breached their sales contract with you.

WHAT DOES THIS WARRANTY COVER?

Belkin warrants that the product hardware and any software media (i.e. media on which the product software is provided) will be free from defects in materials and workmanship under normal use during the Warranty Period described below. This means that the product won’t be faulty, and that it will look and work as advertised, during the relevant period.

How long is the product warranted?

Belkin warrants that the hardware in this Belkin, Linksys or Wemo product, and any associated software media, will be free from defects in materials and workmanship under normal use during the Warranty Period. The Warranty Period begins on the date the product was purchased by the original end-user purchaser and lasts for the period set out in the table below:

Product Type	Warranty Period
New products	3 YEARS
Repaired or replacement* products	The longer of the original Warranty Period

or 30 days
Software media (if provided with the product)| 90 days

If you are a consumer in the People’s Republic of China, your replacement product will be warranted for the Warranty Period for new products.
A claim under this warranty is only eligible if it is made within the Warranty Period.

What isn’t covered?

Belkin does not give any warranty:

in relation to software or services, provided by Belkin or any third party, included in or with the product;
that the product, software or services will always operate uninterrupted or error free;
that the product, software or services, or any equipment, system or network on which the product, software or services are used are 100% secure and cannot be hacked; or
that a third-party service the product needs will always be available.

Note: Although this warranty doesn’ t apply in these situations, you may have additional rights under consumer laws.

Will this warranty always apply?

This warranty is only valid and enforceable in the country of purchase.

Other than in the European Economic Area (EEA) and Switzerland, this warranty is only valid and enforceable in the country of purchase. If this Belkin product is purchased in the EEA and Switzerland, this warranty is only valid and enforceable in the EEA and Switzerland and may be redeemed anywhere in the EEA and Switzerland.

This warranty does not apply if:

the warranty claim was made fraudulently or by misrepresentation;
the product was not installed, operated, repaired, or maintained in accordance with Belkin’s instructions;
the product has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident;
damage to the product is cosmetic, including scratches and dents, or defects caused by normal wear and tear or normal aging of the product;
the serial number on the product has been altered, defaced, or removed; or
the product was supplied or licensed for beta, evaluation, testing or demonstration purposes, and you didn’t buy or license the product.

Note: Although this warranty doesn’ t apply in these situations, you may have additional rights under consumer laws.

How will Belkin make things right?

If you make an eligible claim under this warranty, Belkin will, at its election:

repair the product with new or refurbished parts, or pay the reasonable costs of repairing the product;
replace the product with a reasonably available equivalent new or refurbished Belkin, Linksys or Wemo product; or
refund you the purchase price of the product, minus any rebates and discounts.

Any repaired or replacement products are warranted for the remainder of the original Warranty Period or 30 days, whichever is longer. However, if you are a consumer in the People’s Republic of China, your replacement product will be warranted for the Warranty Period for new products. All products and parts that are replaced become the property of Belkin.

Note: The rights and remedies outlined above are the only rights and remedies available under this warranty. However, you may have additional rights under consumer laws.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.

This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna
Increase the separation between the equipment and devices
Connect the equipment to an outlet other than the receiver’s
Consult a dealer or an experienced radio/TV technician for assistance

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

2.4GHz operation of this product in the USA is firmware-limited to channels 1 through 11.

The device for the band 5150-5250 MHz is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 47 cm between the radiator and your body.

This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

Wireless Disclaimer

The maximum performance for wireless is derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage. Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions.