LINKSYS WHW0302 VELOP Whole Home Wi-Fi User Manual

: June 5, 2024
: Linksys

Table of Contents

LINKSYS WHW0302 VELOP Whole Home Wi-Fi
FCC Statement
Safety Notices
WARRANTY AND SUPPORT INFORMATION
Technical support
MX4200 Legal Disclaimers
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

LINKSYS WHW0302 VELOP Whole Home Wi-Fi

LINKSYS-WHW0302-VELOP-Whole-Home-
Wi-Fi-PRODUCT

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and devices.
Connect the equipment to an outlet other than the receiver’s.
Consult a dealer or an experienced radio/TV technician for assistance.

FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Radio Frequency 2.4GHz band operation of this product in the USA is firmware- limited to channels 1 through 11. Selection of other channels is not possible The device for the Radio Frequency band 5150-5250 MHz is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 38 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

Wireless Disclaimer
The maximum performance for wireless is derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage. Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions.

Safety Notices

WARNING: Do not use this product near water, for example, in a wet basement or near a swimming pool.
WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
WARNING: This product may contain chemicals, known to the State of California to cause cancer, and birth\ defects or other reproductive harm. Wash hands after handling.
WARNING: The power adaptor is the equipment´s disconnection device. The power outlet must be located nearby the equipment and its access must be easy.

Third-Party Software or Firmware
The use of software or firmware not supported/provided by Linksys products may result that the equipment is no longer compliant with the regulatory requirements. Technical Documents on www.linksys.com
Follow these steps to access technical documents:

Enter www.linksys.com in your web browser.
Select the country or region in which you live.
Click the Support tab.
Type the model number or keyword.
Select Downloads from the list of tabs.
Select the version of product.
Click on the document you want and it will open in PDF format if you have Adobe Reader installed on your computer.
WEB: For additional information, please visit http://linksys.com

WARRANTY AND SUPPORT INFORMATION

IMPORTANT!
PLEASE RETAIN PROOF OF PURCHASE AND PRODUCT WARRANTY INFORMATION

LIMITED WARRANTY (UNITED STATES AND CANADA)
This warranty is provided to you by Belkin International, Inc, or one of its subsidiaries or affiliates (“Belkin”) IMPORTANT NOTICE REGARDING YOUR CONSUMER RIGHTS

The benefits we give in this manufacturer’s warranty are additional to any rights and remedies that you may have under local consumer protection laws. Nothing in this warranty limits or affects your legal rights.
This manufacturer’s warranty is governed by the laws of the country in which you purchased your Belkin, Linksys or WeMo product. In many countries, consumers have rights under local consumer laws. Those consumer rights may differ between countries, states and provinces, and often cannot be excluded. Your local consumer rights organization can advise you on your legal rights.
This manufacturer’s warranty is not intended to:

change or exclude any rights under consumer law that cannot be lawfully changed or excluded; or
limit or exclude any right you have against the person who sold the Belkin, Linksys or WeMo product to you if that person has breached their sales contract with you.

WHAT DOES THIS WARRANTY COVER?
Belkin warrants that the product hardware and any software media (i.e., media on which the product software is provided) will be free from defects in materials and workmanship under normal use during the Warranty Period described below. This means that the product won’t be defective and that it will look and work as advertised during the relevant period. This warranty does not apply to products purchased from a source other than Belkin or a Belkin Authorized Reseller.

How long is the product warranted?
Belkin warrants that the hardware in this Belkin, Linksys or WeMo product, and any associated software media, will be free from defects in materials and workmanship under normal use during the Warranty Period. The Warranty Period begins on the date the product was purchased by the original end-user purchaser and lasts for the period set out in the table below:

A claim under this warranty is only eligible if it is made within the Warranty Period.

What isn’t covered?
Belkin does not give any warranty:

in relation to software or services, provided by Belkin or any third party, included in or with the product;
that the product, software or services will always operate uninterrupted or error-free;
that the product, software or services, or any equipment, system or network on which the product, software or services are used are 100% secure and cannot be hacked; or
that a third-party service the product needs will always be available.

Note:
Although Belkin does not make these promises in this warranty, you may have additional rights under consumer laws.

Will this warranty always apply?
This warranty does not apply if:

the warranty claim was made fraudulently or by misrepresentation;
the product was not installed, operated, repaired, or maintained in accordance with Belkin’s instructions;
the product has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident;
damage to the product is cosmetic, including scratches and dents, or defects caused by normal wear and tear or normal aging of the product;
the serial number on the product has been altered, defaced, or removed; or
the product was supplied or licensed for beta, evaluation, testing or demonstration purposes, and you didn’t buy or license the product.

This warranty is only valid and enforceable in the country of purchase.
Note:
Although this warranty doesn’t apply in these situations, you may have additional rights under consumer laws.

How will Belkin make things right?
If you make an eligible claim under this warranty, Belkin will, at its election:

repair the product with new or refurbished parts, or pay the reasonable costs of repairing the product;
replace the product with a reasonably available equivalent new or refurbished Belkin, Linksys or WeMo product; or
refund you the purchase price of the product, minus any rebates and discounts.

Any repaired or replacement products are warranted for the remainder of the original Warranty Period or 30 days, whichever is longer. All products and parts that are replaced become the property of Belkin.
Note:
The rights and remedies outlined above are the only rights and remedies available under this warranty. However, you may have additional rights under consumer laws.

GENERAL EXCLUSIONS AND LIMITATIONS OF LIABILITY

IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABILITY, SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS, OR THAT DEFECTS IN THE PRODUCT WILL BE CORRECTED, OR THAT YOUR USE OF THE PRODUCT WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BELKIN, A DEALER, AGENT OR AFFILIATE SHALL CREATE A WARRANTY. TO THE EXTENT WARRANTIES CANNOT BE DISCLAIMED OR EXCLUDED, THEY ARE LIMITED TO THE DURATION OF THE RELEVANT EXPRESS WARRANTY PERIOD.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BELKIN, ITS AFFILIATES, ASSOCIATES, DEALERS, AGENTS OR SUPPLIERS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS AND ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR REVENUE, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR LOSS OF ABILITY TO USE ANY THIRD PARTY PRODUCTS OR SERVICES, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER), REGARDLESS OF THE THEORY OF LIABLITY (CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF BELKIN OR SUCH OTHER ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF BELKIN, ITS AFFILIATES, ASSOCIATES, DEALERS, AGENTS OR SUPPLIERS TO YOU FOR ALL DAMAGES EXCEED THE PRICE YOU PAID FOR THE PRODUCT. THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF ANY WARRANTY OR REMEDY PROVIDED FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THIS SECTION SHALL LIMIT THE LIABILITY OF BELKIN IN RELATION TO DEATH OR BODILY INJURIES.
THE WARRANTIES AND REMEDIES SET OUT IN THIS AGREEMENT ARE EXCLUSIVE, AND, TO THE EXTENT PERMITTED BY LAW, IN LIEU OF ALL OTHERS ORAL OR WRITTEN, EXPRESS OR IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
BELKIN TECHNICAL AND WARRANTY SUPPORT INFORMATION

HOW DO I GET HELP?
If you have a question about your product or experience a problem with it, please go to http://www.belkin.com/support or http://support.linksys.com. You will find lots of online support tools and information to help you with your product.

What should I do if my product is defective?
You always have the option to return the product to the original seller if you have a problem. You can make a claim based on this warranty or any consumer laws that apply to you.
You can also make a claim under this warranty or local consumer laws by contacting Linksys or Belkin Technical Support. To find out how to contact us, click the “Contact Us” link on the home page of http://Linksys.com or http://www.belkin.com.

If I believe my product is defective and covered by this warranty, what do I need to do?
You will need to contact Technical Support for your region at the links above. So that we can help you, you will need to give us some information when you contact us:

your product model, hardware revision and serial number;
the name of your Internet Service Provider (ISP); and
proof that you purchased the product, with the date of the purchase shown and place where it was purchased.
WE WILL ALWAYS NEED A DATED PROOF OF ORIGINAL PURCHASE TO PROCESS WARRANTY CLAIMS.

Sometimes we will need you to send the product back to us so that we can fix or replace it. If we ask you to return your product to us by post, you will be given a Return Materials Authorization (RMA) number and we’ll tell you where to send the product. You will need to make sure the product is properly packaged and shipped, and you will be responsible for the costs of returning your product to us. We need to identify your product when it reaches us, so you’ll need to include the RMA number AND a copy of your dated proof of original purchase (please keep the original) with the returned product. We also recommend that you send the package by registered and insured mail or by overnight courier to protect the package while it is in transit.

What happens when I return my product?

Defective products covered by this warranty will be replaced without charge with the same product or an equivalent product of equal or greater value, or Belkin will provide you with a refund of the purchase price of the product, minus any rebates and discounts. The remedy offered will be determined by Belkin in its sole discretion. We can only ship replacement or repaired products to locations in the country where the original product was purchased. Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install software updates as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR DATA ON THE PRODUCT BEFORE SENDING IT IN FOR REPAIR OR REPLACEMENT. BELKIN IS NOT RESPONSIBLE FOR ANY LOSS OF DATA OR SOFTWARE DURING WARRANTY SERVICE. Replacements not covered under warranty or your rights under consumer law may be refused by place of purchase, or may be subject to charge.

Technical support

This warranty is not a service or support contract. Details on our technical support offerings and policies (including any applicable fees) can be found at http://www.belkin.com/support or http://support.linksys.com.
Belkin provides many different options to support you. Please click on or go to the appropriate website below for more details. Please make sure to change to your local country if necessary.

Belkin and WeMo Products: http://www.belkin.com/support
Linksys Products: http://support.linksys.com

Along with the Limited Warranty, Belkin provides Complimentary Assisted Technical Support for the Warranty Period to get your hardware up and running. Complimentary Assisted Technical Support includes technical support (by phone) and live chat (through your computer). At this time, live chat is only available in certain countries. Please visit our websites (indicated above) in your local area for details.
For additional support beyond the Complimentary Assisted Technical Support period or for assistance on advanced features beyond basic support, please contact our Technical Support team to learn more about how we can help you get the most out of your product. Please note that you may be assessed a fee to speak with our technician if you contact us outside the Complimentary Assisted Technical Support period.
Additional information on some of our Premium Support Offerings can be found at:
Linksys Networking Products – http://www.linksys.com/us/premium-support/
Belkin and WeMo Networking Products – http://www.belkin.com/us/belkin- premium-support/
Please Note: Some of these offerings may not be offered in your country
Telephone support may not be available where you live and may be subject to charge.

MX4200 Legal Disclaimers

Specifications are subject to change without notice. An active, customer purchased Internet Service Provider broadband account is required for connection of this product and other connected devices to the Internet. Some devices may require additional wireless adapters or an Ethernet cable to connect. Number of connected devices is based on lab test results and may be different for your network. Maximum Performance derived from IEEE Standard 802.11 specifications. Actual performance may vary, including lower wireless network capacity, data throughput rate, speed, range and coverage. Performance depends upon many factors, conditions and variables, including building materials and construction, volume of network traffic, mix of wireless products used, interference and other adverse conditions. In order to achieve the best performance, this product must be used with compatible AX4200 wireless devices. The standard transmission rates for each node—1201 Mbps (for 5 GHz radio 1), 2402 Mbps (for 5 GHz radio 2), 574 Mbps (for 2.4 GHz)—are the physical data rates. Actual data throughput will be lower and may depend on the mix of wireless products used and external factors. May require a software/firmware update available for download at linksys.com/support. * 4x Better Performance/Faster Speed than an AC router claim is as compared to client devices connecting to an AC 2×2 router that does not support 160 MHz. Claims relating to reducing power consumption will vary depending on age of device, device storage conditions, device battery degradation over time, and other factors during use such as temperature, connected cables, discharge rate, and device type. In general, device batteries have limited recharge cycles and may eventually need to be replaced. Each node in the wireless system provides a range of up to 2,500 square feet (approximately 232 square meters). Range can vary with the number and placement of nodes in the system. Range specifications are based on performance test results under normal use case conditions. Actual ranges will vary depending on wireless interference, physical obstructions, operating environments and building material. Wireless coverage claims are used only as reference and are not guaranteed, as each wireless network is unique. Additional Nodes (available for purchase separately) may be required for especially large houses or buildings with thick or dense walls. Coverage of all homes cannot be guaranteed due to variations in size, layout, building materials and the level of wireless interference present.

Belkin, Linksys, Velop, Intelligent Mesh and many product names and logos are trademarks of the Belkin group of companies. Third-party trademarks mentioned are the property of their respective owners. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Bluetooth® is a registered trademark owned by Bluetooth SIG Inc. and its use by Belkin is under license. Wi-Fi and Wi-Fi Protected Setup are either trademarks or registered trademarks of the Wi-Fi Alliance. The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.