WyreStorm EX-70-H2X 4K UHD 4:4:4-60 HDBaseT Extender User Guide

WyreStorm EX-70-H2X 4K UHD 4:4:4-60 HDBaseT Extender User Guide

EX-70-H2X

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation process.

IMPORTANT! Installation Requirements

• This product was released in 2 different versions which contain different chassis designs and feature sets. This Quickstart Guide contains information for version 2 of this product only. See Identifying Product Versions for details.
• Visit the product page to download the latest firmware, document version, additional documentation, and configuration tools.
• Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.
• While this product supports CEC, WyreStorm cannot guarantee compatibility with all forms of CEC communication.

In the Box

• 1x EX-70-H2X Transmitter
• 1x EX-70-H2X Receiver
• 1x 12V DC 3A Power Supply (US | UK | EU)
• 2x 3-pin Screw Down Phoenix Connectors
• 1x IR Emitters
• 1x IR Receivers
• 4x Mounting Brackets (2x for TX | 2x for RX)
• 1x Quickstart Guide (this document)

Identifying Product Versions

This product has been released with different versions which contain different chassis designs and/or feature sets. This Quickstart Guide contains information for version 2 of this product only, information for version 1 can be found in the previous Quickstart Guide. Versions can be identified by a v# after the model number on the product chassis model sticker. Note that version 1 of this product may not contain a v1 after the product while all versions above version 1 will contain a version number.

Basic Wiring Diagram

Wiring and Connections

WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

****IMPORTANT! Wiring Guidelines

• The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
• WyreStorm recommends using pre-terminated HDMI cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.

IR TX/RX Guidelines

• Using WyreStorm infrared emitters and receivers is the best way to ensure that most IR coding formats are transmitted and received Other 3rd party emitters and receivers can be used; however, these devices must operate in the same manner as the WyreStorm devices.
• Due to differences in IR across 3rd party control systems their IR ports should never be connected directly to a WyreStorm system as an incompatibility may exist. WyreStorm offers a cable that compensates for voltage differences as well adjusts for differences in the pins used within the port. Refer to the CAB-IR-LINK product page for more information.

RS-232 Wiring

The EX-70-H2X uses a 3-pin RS-232 with no hardware flow control. Most control systems and computers are DTE where pin 2 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made.

Refer to RS-232 Mode Settings for details on setting RS-232 modes.

IR TX Port Pinout

Connection for IR TX (transmit) uses a 3.5mm (1/8in) mono plug.

IR RX Port Pinout

Connection for IR RX (receive) uses a 3.5mm (1/8in) stereo jack that outputs +5V DC to power the included IR receiver.

RS-232 Wiring

The EX-70-H2X uses a 3-pin RS-232 with no hardware flow control. Most control systems and computers are DTE where pin 2 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made.

Refer to RS-232 Mode Settings for details on setting RS-232 modes.

Setup and Configuration

EDID Configuration
EDIDs can be configured to resolve issues with video output on displays that may not accept the maximum resolution available from the source.

• Ensure that a display is connected and powered On tto the selected output before copying EDIDs or the copy will fail. When this occurs, the EDID will be set to 4K @30Hz 2ch.
• Power to the extender must be cycled (Off/On) after changing dip switches in order for the setting to take effect
  Note: Switches shown in gray can be in any position for the described function

Long Cable Mode

This extender can be set to allow for extending 2K HDBaseT signals up to 140m/459ft by setting Long Cable Mode On. We recommend that this mode is set to Off for cable runs of 100m/328ft or less. These settings apply to the Setting dipswitch located on the transmitter.
Note: Switches shown in gray can be in any position for the described function.

RS-232 Mode Settings

The RS-232 connector is used to transmit RS-232 over HDBaseT to the remote location and for firmware updates. Ensure that the RS-232 Mode switch on the receiver and the Setting dipswitches on the transmitter are the proper position for the operation being performed.

Receiver RS-232 Mode Switch

Transmitter Setting Switch

Note: Switches shown in gray can be in any position for the described function.

Troubleshooting

No or Poor Quality Picture (snow or noisy image)

• Verify that power is being supplied to the transmitter and receiving device.
• Verify that all HDMI and HDBaseT connections are not loose and are functioning properly.
• Verify that the HDBaseT cable is properly terminated following EIA568B standard.
• Verify that the output resolution of the source and display is supported by this extender.
• Configure EDID Settings to a lower resolution. Refer to EDID Configuration for details.
• If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K rated.

No or Intermittent 3rd party Device Control

• Verify that the IR, RS-232, and Ethernet cables are properly terminated following the Wiring and Connections section.
• Verify that RS-232 modes are properly selected for the desired operation. Refer to RS-232 Mode Settings for details.

Troubleshooting Tips:

• WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Specifications

Note: WyreStorm reserves the right to change product specification, appearance or dimensions of this product at any time without prior notice.

Warranty Information

WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited product warranty.

Copyright © 2018 WyreStorm Technologies | wyrestorm.com
EX-70-H2X v2 Quickstart Guide | 181023

UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
support@wyrestorm.com

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References

• WyreStorm - Professional Audio Visual Solution Provider

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