WyreStorm MX-0404-HDMI 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs User Guide

: June 5, 2024
: WyreStorm

Table of Contents

In The Box
Basic Wiring Diagram
Installation and Operation
IR EXT Port Pinout
Audio Wiring
Control via IP
Accessing the Web UI
Troubleshooting
Specifications
Documents / Resources

MX-0404-HDMI 4K HDR 4 Input Matrix
Switcher with 4 Scaling Outputs
User Guide

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation process.

IMPORTANT! Installation Requirements

Visit the product page to download the latest firmware, document version, additional documentation, and configuration tools.
Read through the Wiring and Connections section for important guidelines before creating or choosing premade cables.

In The Box

1x MX-0404-HDMI Matrix| 1x Remote Control Handset (CR2025 Battery not Included)
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1x 12V DC 2A Power Supply (US/UK/EU/AU)| 2x Rack Mounting Brackets
1x 3.5mm 3-pin Terminal Block| 2x Wall Mounting Brackets
1x IR Receiver|

IMPORTANT! The MX-0404-HDMI had the previous model number of EXP- MX-0404-H2. If you would like to access previous documentation for the EXP- MX-0404-H2 click here.

Basic Wiring Diagram

![WyreStorm MX 0404 HDMI 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs

figure 1](https://manuals.plus/wp-content/uploads/2022/05/WyreStorm-MX-0404 -HDMI-4K-HDR-4-Input-Matrix-Switcher-with-4-Scaling-Outputs- figure-1-550x333.jpg)

Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in its entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

IMPORTANT! Wiring Guidelines

The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on the signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
WyreStorm recommends using pre-terminated HDMI cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.
![WyreStorm MX 0404 HDMI 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs

figure 2](https://manuals.plus/wp-content/uploads/2022/05/WyreStorm-MX-0404 -HDMI-4K-HDR-4-Input-Matrix-Switcher-with-4-Scaling-Outputs- figure-2-550x108.jpg)

Installation and Operation

Connect HDMI sources to INPUT ports 1-4 using good quality HDMI cables.
Connect an HDMI display device to the HDMI OUT ports of the switcher.
Turn the power on using the included remote handset, ensuring LED power indicators are fully lit on the front of the switcher. If not, check to make sure the HDMI cables are firmly connected.
To operate the switcher, press the SWITCH buttons on the front of the unit to scroll numerically through connected sources.
Alternatively, use the remote control handset to scroll forwards and backward through the inputs or push buttons 1-4 corresponding to the connected sources. Furthermore, an RS-232 or LAN connection from a control system can be used to control the device.

IR EXT Port Pinout

Connection for IR RX (receive) uses a 3.5mm (1/8in) stereo jack that outputs +5V DC to power the included IR receiver. WyreStorm MX 0404 HDMI 4K HDR 4
Input Matrix Switcher with 4 Scaling Outputs - figure 3

RS-232 Wiring
The MX-0404-HDMI uses a 3-pin RS-232 with no hardware flow control. Most control systems and computers are DTE where pin 2 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made. Refer to RS-232 Mode Settings for details on setting RS-232 modes. WyreStorm MX 0404
HDMI 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs - figure
4

Audio Wiring

This matrix contains audio connections for Digital Audio.

Control via IP

This matrix uses an Auto IP method to generate the initial IP address based on the network connections. By default, the IP address is set to DHCP and will pull the IP address from a connected DHCP server. Should the network not contain a DHCP server the IP address will be generated based on the unit’s mac address. The above operation will occur unless the IP Address setting is changed to static via API command.

Connect the matrix to the same network as a control system.
Using a 3rd party network scanner, scan the network for the IP address of the matrix.
The IP address of the matrix will show up under the name MX-0404-HDMI
If no DHCP network is available and the unit has not been issued an IP address yet, the default IP address is 192.168.11.143.
![WyreStorm MX 0404 HDMI 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs

figure 6](https://manuals.plus/wp-content/uploads/2022/05/WyreStorm-MX-0404 -HDMI-4K-HDR-4-Input-Matrix-Switcher-with-4-Scaling-Outputs- figure-6-550x197.jpg)

Accessing the Web UI

This matrix uses an Auto IP method to generate the initial IP address based on the network connections. By default, the IP address is set to DHCP and will pull the IP address from a connected DHCP server. Should the network not contain a DHCP server the IP address will be generated based on the unit’s mac address.
The above operation will occur unless the IP Address setting in the web UI is set to static.

Connect the matrix to the same network as a PC.
Using a 3rd party network scanner, scan the network for the IP address of the matrix.
Open a web browser and enter the IP Address of the matrix.
Enter the password for the matrix. Default Password: admin

IP Address Notes

The installer password and general password are the same by default. WyreStorm recommends changing the password for installer login to avoid any unwanted changes being made to the matrix configuration.

Troubleshooting

No or Intermittent 3rd party Device Control

Verify that the IR, RS-232, and Ethernet cables are properly terminated following the Wiring and Connections section.

No or Poor Quality Picture (snow or noisy image)

Verify that power is being supplied to all devices in the system and that they are powered on.
Verify that all HDMI connections are not loose and are functioning properly.
If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K rated.

Troubleshooting Tips:

WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Specifications

Audio and Video

Note: WyreStorm reserves the right to change the product specification, appearance, or dimensions of this product at any time without prior notice.

Copyright © 2021 WyreStorm Technologies |wyrestorm.com
MX-0404-HDMI Quickstart Guide | 210202
UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
support@wyrestorm.com

Documents / Resources

| WyreStorm MX-0404-HDMI 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs [pdf] User Guide
MX-0404-HDMI, 4K HDR 4 Input Matrix Switcher with 4 Scaling Outputs
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| WyreStorm MX-0404-HDMI 4K HDR 4 Input Matrix Switcher [pdf] User Guide
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