LUTRON RadioRA 3 Sunnata Keypad 3 Button Installation Guide
- June 3, 2024
- Lutron
Table of Contents
- LUTRON RadioRA 3 Sunnata Keypad 3 Button
- Included Components
- Help
- Turn power OFF at circuit breaker
- Prepare the wires
- IMPORTANT
- Wire the control
- Mount the keypad and attach the wallplate
- Turn power ON at circuit breaker
- System setup
- Troubleshooting
- Return to factory settings
- FCC/IC/IFT Information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LUTRON RadioRA 3 Sunnata Keypad 3 Button
Included Components
Help
RA3 Support Center
For additional support in installing, programming,
and troubleshooting RadioRa3 system devices.
Call us:
U.S.A. | Canada | Caribbean
1.844.LUTRON1 (588.7661) (24/7)
Mexico
+1.888.235.2910
Others
+1.610.282.3800
Limited Warranty:
For warranty information, please see the warranty enclosed with the product,
or visit www.lutron.com/resiinfo
Lutron, Lutron, RadioRA, Claro, Satin Colors, Sunnata and Pico are trademarks
or registered trademarks of Lutron Electronics Co., Inc. in
the US and/or other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other
countries.
All other product names, logos, and brands are property of their respective
owners.
©2021–2022 Lutron Electronics Co., Inc.
Turn power OFF at circuit breaker
WARNING: ELECTRIC SHOCK HAZARD. May result in Serious Injury or Death. Turn off power at circuit breaker or fuse before installing.
Prepare the wires
When making wire connections, follow the recommended strip lengths and combinations for the supplied wire nuts. Note: Wire nuts provided are suitable for copper wire only.
AWG|
---|---
12 & 14 AWG
(2.5 & 1.5 mm2)
| 3/8 in (10 mm)
18 AWG (0.75 mm2)| 7/16 in (11 mm)
IMPORTANT
Codes: Install in accordance with all local and national electrical
codes. Type 1 action independently mounted operating control. Pollution degree
2, Impulse voltage 4 kV.
Environment: Ambient operating temperature: 32 °F to 104 °F (0 °C to 40
°C), 0 to 90% humidity, non-condensing. Indoor use only.
Wallplates: Use only Lutron wallplates with these keypads. The mechanical
design of the keypad may not be compatible with non-Lutron wallplates. Non-
Lutron wallplates may not sit flush against the wall. Claro and Satin Colors
wallplates are designed for best color match and clean aesthetic appearance.
Do not paint controls, buttons, or wallplates.
Cleaning: For disinfecting keypad, please refer to App Note #758
(048758). See RA3 Support Center link in Help Section.
Wallboxes: All keypads require a U.S. wallbox. 3 ` in (89 mm) deep
recommended, 2 1 in (57 mm) deep minimum.
RF Device Placement: For reliable performance in a system, this device
should be placed within 25 ft (7.6 m) of two additional compatible wireless
devices, such as RadioRA 3 Sunnata products and the RadioRA 3 processor. For
more information and a full list of compatible wireless devices please refer
to the Wireless Setup guide, which can be found in the RA3 Support Center link
in the Help Section.
System Programming: Programming and activation (addressing) must be
accomplished through the RadioRA 3 software.
Wire the control
Mount the wallplate adapter
Mount the keypad and attach the wallplate
Turn power ON at circuit breaker
System setup
This keypad must be used in a RadioRA 3 system with a processor for control of dimmers, switches, and shades. Use the RadioRA 3 programming software to setup the system (training is required to access the software).
Troubleshooting
Symptom | Cause | Action |
---|---|---|
Status LEDs on the keypad don’t light up when buttons on it are pressed. | ||
Power not present at keypad | Circuit breaker OFF. Turn ON breaker | |
Incorrect wiring | Wire the keypad according to the Installation section |
A specific dimmer, switch or shade / drapery is not controlled when a button
is pressed on the keypad.| The dimmer, switch or shade / drapery is not
assigned to the keypad| Refer to the RadioRA 3 programming software and ensure
the device is assigned to the keypad. Perform a transfer and make sure it is
successful
Failure has occurred on the lamp(s) controlled by the dimmer/switch| Replace
the lamp(s)
There is no power to the dimmer, switch, shade/drapery| Ensure that the device
is powered and that the FASS switch is pushed in
Devices are out of range| Ensure this device is placed within 25 ft (7.6 m) of
two additional compatible wireless devices, such as RadioRA 3 Sunnata products
and the RadioRA 3 processor
Dimmer, switch or shade / drapery does not go to the desired level or
position when a button on the keypad is pressed.
| The button was not programmed correctly| Refer to the RadioRA 3 programming
software and ensure the device is assigned to the keypad. Perform a transfer
and make sure it is successful
Devices are out of range| Ensure this device is placed within 25 ft (7.6 m) of
two additional compatible wireless devices, such as RadioRA 3 Sunnata products
and the RadioRA 3 processor
All status LEDs on the keypad flash when any button is pressed.| The keypad is
in the Factory Settings mode and has not been configured to work in a system|
Refer to the RadioRA 3 programming software and ensure the device is assigned
to that keypad. Perform a transfer and make sure it is successful
Note: Refer to the system setup guide for additional troubleshooting suggestions.
Return to factory settings
Note: Returning a keypad to its factory settings will remove the keypad
from the system and erase all programming.
Step 1 : Triple-tap any button on the keypad (except raise / lower). DO
NOT release after third tap.
Step 2: Keep the button pressed on the third tap until all the status
LEDs start to flash slowly (approximately
3 seconds).
Step 3: Immediately release the button and triple tap the button again.
The status LEDs on the keypad will
flash quickly.
The keypad has now been returned to its factory settings.
FCC/IC/IFT Information
This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
- This device may not cause interference, and
This device must accept any interference, including interference that may
cause undesired operation. Modifications not expressly approved by Lutron
Electronics Co., Inc. could void the user’s authority to operate this
equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The user should avoid prolonged exposure within 7.9 in (20 cm) of the antenna, which may exceed FCC radio frequency exposure limits.
This Class B digital apparatus complies with Canadian ICES-003.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>