Ubiquiti UAP-nanoHD Compact 802.11ac Wave 2 Enterprise Access Point User Guide

: June 5, 2024
: UBIQUITI

Compact 802.11ac Wave 2
Enterprise Access Point
Model: UAP-nanoHD
QUICK START GUIDE

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi® 802.11ac Wave 2 Enterprise Access Point. This Quick Start Guide is designed to guide you through installation and includes warranty terms.

IMPORTANT: The UAP-nanoHD requires the UniFi Controller v5.7 or higher, available at: www.ubnt.com/download/unifi

Package Contents

Included only in the single-pack of the UAP-nanoHD

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional installer’s responsibility to follow local country regulations, including operation within legal frequency channels, output power, indoor cabling requirements, and Dynamic Frequency Selection (DFS) requirements.

Installation Requirements

CAT5 cable
Phillips screwdriver
Drill and drill bit (6 mm for wall-mounting or 3 mm for ceiling-mounting)
Optional: Drywall or keyhole saw (to cut 18 mm hole for Ethernet cable feed)

System Requirements

Microsoft Windows 7/8/10, Mac OS X, or Linux
Java Runtime Environment 1.8 (or above)
Web Browser: Google Chrome (Other browsers may have limited functionality.)
UniFi Controller software v5.7 or higher (available at: www.ubnt.com/download/unifi)

Network Topology Requirements

A DHCP-enabled network (for the AP to obtain an IP address as well as for the wireless clients after deployment)
A UniFi Cloud Key or management station running the UniFi Controller software, located either on-site and connected to the same Layer-2 network, or off-site in the cloud or a NOC

All UniFi devices support off-site management controllers. For setup details, see the User Guide on the website: www.ubnt.com/download/unifi

Hardware Overview

LED

LED	Color Status
White	Factory default, waiting to be adopted.
Flashing White	Initializing.

Alternating
White/Blue| Device is busy; do not touch or unplug it. This usually indicates that a process such as a firmware upgrade is taking place.
Blue| Indicates the device has been successfully adopted by a network and is working properly.
Quickly Flashing Blue| This is used to locate an AR
When you click Locate in the UniFi Controller software, the LED on the AP will flash. It will also display the location of the AP on the map.
Steady Blue with Occasional Flashing| Indicates the device is in an isolated state (all WLANs are brought down until an uplink is found).

Ports

Locking Notch The Locking Notch will be used with the Mounting Bracket to help secure the UniFi AP. (This is described further in the Mounting Bracket section.)
Ethernet This Gigabit Ethernet port is used to connect the power and should be connected to the LAN and DHCP server.
Reset The Reset button serves two functions for the UniFi AP:

Restart Press and release the Reset button quickly.
Restore to Factory Default Settings Press and hold the Reset button for more than five seconds.
Cable Feed Plug If your Ethernet cable feeds along the mounting surface, remove the Cable Feed Plug.

Mounting Bracket

Locking Tab During installation, the Locking Tab on the Mounting Bracket moves from the Initial Position to the Final Position, where the Locking Tab fits securely into the Locking Notch on the UniFi AP to help prevent theft.

Note: If you need to remove the UniFi AP from the Mounting Bracket, insert a paper clip in the Slot to release the Locking Tab and turn the UniFi AP counterclockwise.

Hardware Installation

The UniFi AP can be mounted on the wall or ceiling. Perform the steps for the appropriate installation:

Wall Mount

Position the Mounting Bracket at the desired location on the wall with the arrow pointing up.
Use a pencil to mark the four mounting holes. Use a 6 mm drill bit to drill the mounting holes.
If your Ethernet cable feeds through the wall, then cut or drill a circle approximately 18 mm in diameter. Then feed the CAT5 cable through the hole.
Note: 25 mm is the distance from the center of the bottom mounting hole to the center of the cable hole.
Insert the Screw Anchors into the 6 mm holes. Secure the Mounting Bracket to the wall by inserting the Screws into the anchors.
If the Ethernet cable runs along the mounting surface, remove the Cable Feed Plug.
Connect the Ethernet cable to the Ethernet port.
Align the arrow on the UniFi AP with the arrow on the Locking Tab of the Mounting Bracket. Locking Tab Arrow
Ensure that the UniFi AP is firmly seated on the Mounting Bracket. Turn the UniFi AP clockwise until it locks into place and the Locking Tab fits securely into the Locking Notch.

Ceiling Mount

Remove the ceiling tile.
Place the Ceiling Backing Plate in the center of the ceiling tile. Mark the four mounting screw holes.
Mark a hole approximately 18 mm in diameter for the Ethernet cable feed.
Note: 25 mm is the distance from the center of the bottom mounting hole to the center of the cable hole.
Use a 3 mm drill bit to drill the screw holes, and cut or drill the hole for the Ethernet cable feed.
Insert the Flat Head Screws through the Mounting Bracket, ceiling tile, and Ceiling Backing Plate. Fasten the screws using the Keps Nuts. Then feed the Ethernet cable through the 18 mm hole.
Connect the Ethernet cable to the Ethernet port.
Align the arrow on the UniFi AP with the arrow on the Locking Tab of the Mounting Bracket.
Ensure that the UniFi AP is firmly seated on the Mounting Bracket. Turn the UniFi AP clockwise until it locks into place and the Locking Tab fits securely into the Locking Notch.
Set the ceiling tile back into place.

Powering the UniFi AP

The UAP-nanoHD features auto-sensing 802.3af PoE support and can be powered by any of the following:

Ubiquiti Networks UniFi Switch with PoE
802.3af PoE compliant switch
Ubiquiti Networks Gigabit PoE Adapter (48V, 0.5A)

The single-pack of the UAP-nanoHD includes one Gigabit PoE adapter. For multi- pack units, PoE adapters or a UniFi Switch with PoE may be purchased separately.

Connecting to a PoE Switch

Connect the Ethernet cable from the UniFi AP directly to an 802.3af-compliant port on the switch.

Connecting Power over Ethernet

Connect the Ethernet cable from the device to the adapter’s POE port.
Connect an Ethernet cable from your LAN to the adapter’s LAN port.
Connect the Power Cord to the adapter’s power port.
Connect the other end of the Power Cord to a power outlet.

Mounting the PoE Adapter (Optional)

Remove the PoE Mounting Bracket from the adapter, place the bracket at the desired location, and mark the two holes.
Pre-drill the holes if necessary, and secure the bracket using two fasteners (not included).
Align the adapter’s slots with the tabs of the PoE Mounting
Bracket, and then slide the adapter down.

Software Installation

Download and install the latest version of the UniFi Controller software. Launch it and follow the on-screen instructions. The software and step-by-step instructions in the User Guide are available at: www.ubnt.com/download/unifi After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the Admin Name and Password that you created and click Sign In.

Mobile App Installation

Ubiquiti Networks also offers the UniFi app, which is available from the App Store® (iOS) or Google PlayTM Store (Android). You can use it to provision a UniFi AP for basic functionality without configuring a UniFi Controller. It also allows seamless provisioning of APs for remote controllers (controllers not on the same Layer 2 network) and easy access to local controllers and those monitored on unifi.ubnt.com

Specifications

JAP-nano HD

Only the single-pack of the UAP-nano HD includes a PoE adapter.

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in a location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
d. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

www.ubnt.com/support/warranty/
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This radio transmitter (FCC ID: SWX-UAPHDNANO) has been approved by FCC.

ISED Canada

CAN ICES-3(A)/NMB-3(A)
This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter (IC: 6545A-UAPHDNANO) has been approved by ISED Canada.
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

RF Exposure Warning

The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be located or operating in conjunction with any other antenna or transmitter.

Australia and New Zealand

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Brazil
Nota: Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

Country List

| AT| BE| BG| CY| CZ| DE| DK| EE| EL| ES| Fl| FR| HR| HU
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---
IE| IT| LV| LT| LU| MT| NL| PL| PT| RO| SE| SI| SK| UK

BFWA (Broadband Fixed Wireless Access) members noted in blue
Note: This device meets Max. TX power limit per ETSI regulations.
The following apply to products that operate in the 5 GHz frequency range:
Note: This device is restricted to indoor use only when operating in the 5150 – 5350 MHz frequency range within all member states.
Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm.
Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.

RoHS/WEEE Compliance Statement

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity

English Hereby, UBIQUITI NETWORKS declares that the radio equipment type UAP- nanoHD is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.ubnt.com/compliance

Online Resources
Support help.ubnt.com
Community community.ubnt.com
Downloads downloads.ubnt.com
Ubiquiti Networks, Inc.
685 Third Avenue, 27th Floor
New York, NY 10017 USA

www.ubnt.com

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