STIEBEL ELTRON CKZ 20 S Rapid Heater Instruction Manual
- June 12, 2024
- STIEBEL ELTRON
Table of Contents
OPERATION AND INSTALLATION
Rapid heater
» CK 20 S/» CKZ 20 S/
» CKR 20 S/» CKT 20 S
SPECIAL INFORMATION
- Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
- Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks that may result. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket nor regulate the appliance.
- The appliance may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of ex- perience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the resulting risks.
- Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.
- The appliance could continue to heat the room unchecked if it is operated on a time switch. Ensure constant supervision if the appliance is used in a small room and the persons within that room cannot leave the room on their own.
- Parts of the appliance can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.
- Never cover the appliance.
- Never install the appliance directly below a wall socket.
- Install the appliance in such a way that the control equipment cannot be touched by a person in the bath or shower.
- In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.
- In the event of damage to the power cable this must always be replaced by a qualified contractor authorised by the manufacturer, using original spare parts.
- Secure the appliance as described in chapter “Installation / Installation”.
OPERATION
1. General information
The chapters “Special Information” and “Operation” are intended for both the
user and qualified contractors.
The chapter “Installation” is intended for qualified contractors.
Note
Read these instructions carefully before using the appliance and retain them
for future reference.
Pass on the instructions to a new user if required.
1.1 Safety instructions
1.1.1 Structure of safety instructions
KEYWORD Type of risk
Here, possible consequences are listed that may result from failure to observe
the safety instructions.
▶ Steps to prevent the risk are listed.
1.1.2 Symbols, type of risk
Symbol | Type of risk |
---|---|
Injury | |
Electrocution | |
Burns (burns, scalding) |
1.1.3 Keywords
KEYWORD | Meaning |
---|---|
DANGER | Failure to observe this information will result in serious injury or |
death.
WARNING| Failure to observe this information may result in serious injury or
death.
CAUTION| Failure to observe this information may result in non-serious or
minor injury.
1.2 Other symbols in this documentation
Note
General information is identified by the adjacent symbol.
▶ Read these texts carefully.
Symbol | Meaning |
---|---|
**** | Material losses |
(appliance damage, consequential losses and environmental pollution)
****| Appliance disposal
▶ This symbol indicates that you have to do something. The action you
need to take is described step by step.
1.3 Information on the appliance
Symbol | Meaning |
---|---|
Never cover the appliance |
1.4 Units of measurement
Note
All measurements are given in mm unless stated otherwise.
2. Safety
Operate the appliance only when fully installed and with all safety equipment
fitted.
2.1 Intended use
This appliance is intended for domestic use. It can be used safely by
untrained persons. The appliance can also be used in a non-domestic
environment, e.g. in a small business, as long as it is used in the same way.
Any other use beyond that described shall be deemed inappropriate. Observation
of these instructions and of instructions for any accessories used is also
part of the correct use of this appliance.
2.2 General safety instructions
WARNING Injury
- Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
- Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks that may result. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket nor regulate the appliance.
- The appliance may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the resulting risks.
- Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.
WARNING Burns
Never operate this appliance…
- if the minimum clearances to adjacent object surfaces are not maintained, for example to furniture, net curtains, curtains, textiles or other flammable materials (for minimum clearances, see “Installation / Preparations”).
- in rooms where the appliance is at risk of fire or explosion as a result of chemicals, dust, gases or vapours.
- in the direct proximity of pipes or receptacles that carry or contain flammable or explosive materials.
- if work such as laying cables, grinding or sealing is carried out in the installation room.
- if sprays, floor polish or similar products containing naphtha are used. Ventilate the room sufficiently before heating.
- if an appliance component is damaged, the appliance has fallen over or already has a fault.
WARNING Burns
Never place any flammable, combustible or insulating objects or materials,
such as laundry, blankets, magazines, containers with floor polish or naphtha,
spray cans or similar on the appliance or in direct proximity to it.
WARNING Burns
Ensure that no foreign bodies enter the ventilation and extract air apertures.
This could result in electric shock or fire or in damage to the appliance.
WARNING Burns
To prevent fires ensure that the air inlets and outlets are never blocked.
Never position the appliance on soft surfaces, such as a bed, as this could
result in the apertures becoming blocked.
CAUTION Injury
The appliance could continue to heat the room unchecked if it is operated on a
time switch. Ensure constant supervision if the appliance is used in a small
room and the persons within that room cannot leave the room on their own.
CAUTION Burns
Parts of the appliance can get very hot and may cause burns. Particular
caution is advised when children or vulnerable persons are present.
Material losses
- Never cover the appliance.
- Never step on the appliance.
- Never operate the appliance in the open air.
2.3 Test symbols
See type plate on the appliance.
3. Appliance description
This appliance is wall mounted and is particularly suitable for work rooms,
kitchens, bathrooms, wash rooms and similar.
The external casing of the appliance is made from stove enamelled sheet steel.
The sides are made from plastic. The controls are located on the r.h. side
panel.
The quiet fan draws in the ambient air that is heated by a bare wire heater
element. The air then exits evenly through the hot air channel and the air
outlet grille set into the bottom of the appliance.
The appliance heats up the ambient air inside the room and maintains it at the
selected temperature.
After mounting the appliance on the wall and making the electrical connection
using a mains plug, the appliance is ready for operation.
4. Operation CK 20 S
- Temperature selector
4.1 Start heating
The temperature is variably adjustable. The appliance switches off as soon as
the selected room temperature has been reached.
▶ Turn the temperature selector clockwise to the required setting.
4.2 Control with external room temperature controller
In rooms larger than 20 m2 you can operate the appliance with a conventional
external room temperature controller.
▶ To do so, turn the temperature selector fully clockwise.
4.3 Stopping heating / frost protection
▶ Turn the temperature selector fully anti-clockwise.
This position ensures frost protection. The heating system starts
automatically if the room temperature drops below the frost protection
temperature.
4.4 Decommissioning
▶ Pull the plug from the power socket.
5. Operation CKZ 20 S
- Temperature selector
- Rocker switch position (operation with the time switch)
- Rocker switch position (standard operation)
- Time switch
- Marker arrow
5.1 Start heating
▶ Use the rocker switch to select one of the following operating modes:
- Standard operation
- Operation with the time switch
Standard operation
The temperature is variably adjustable. The appliance switches off as soon as
the selected room temperature has been reached.
▶ Turn the temperature selector clockwise to the required setting.
Operation with the time switch
The 24-hour time switch has 96 time segments. Every hour is divided into 4
time segments of 15 minutes. The time switch has to be reset when
commissioning the appliance and after any power interruption. To do this, turn
the time switch clockwise until the marker arrow points to the current time.
To select the required heating time, proceed as follows:
Press down the time segments around the circumference. Red markings will
become visible, indicating the preselected heating time at which the appliance
automatically starts to heat. If the required room temperature has been
reached during the heat-up time, the appliance switches off. It starts again
if there is a further heat demand and will continue doing so until the
selected heating time has elapsed. This process is repeated daily. The heating
time can be adjusted at any time if required by pressing time segments up or
down.
5.2 Stopping heating / frost protection
▶ Turn the temperature selector fully anti-clockwise.
In this setting, frost protection is only ensured if the rocker switch is
positioned for “Standard operation”. The heating system starts automatically
if the room temperature drops below the frost pro- tection temperature.
5.3 Decommissioning
▶ Pull the plug from the power socket.
6. Operation CKR 20 S
- Temperature selector
- Rocker switch stage (base heating stage)
- Rocker switch stage (quick heating stage)
6.1 Start heating
▶ Turn the temperature selector clockwise to the required setting.
The temperature is variably adjustable. The appliance switches off as soon as
the selected room temperature has been reached.
You can use the rocker switch to choose between the following two outputs with
matched fan motor speed:
Base heating stage
Set the rocker switch to “I”. Provided that the appliance has been switched on
via the temperature selector, it will heat with an output of 1000 W at the
slow fan stage.
Note
Never operate the appliance at standard heating stage I, if the room where the
appliance has been installed has cooled down severely.
▶ If the room has cooled down severely, switch the appliance to rapid
heating stage II in order to ensure normal appliance operation.
Quick heating stage
Set the rocker switch to “II”. Provided that the appliance has been switched
on via the temperature selector, it will heat with an output of 2000 W at the
quick fan stage.
Select the powerful quick heating stage if you need to heat up a cold room
rapidly to the selected temperature. Afterwards, set the rocker switch back to
stage “I”.
Once the preselected room temperature has been reached, the appliance switches
off. The appliance then starts and stops heating as necessary to keep the room
temperature constant.
6.2 Control with external room temperature controller
In rooms larger than 20 m2 you can operate the appliance with a conventional
external room temperature controller.
▶ To do so, turn the temperature selector fully clockwise.
6.3 Stopping heating / frost protection
▶ Turn the temperature selector fully anti-clockwise and select quick
heating stage “II” on the rocker switch.
This position ensures frost protection. The heating system starts
automatically if the room temperature drops below the frost protection
temperature.
6.4 Decommissioning
▶ Pull the plug from the power socket.
7. Operation CKT 20 S
- Temperature selector
- Time switch
7.1 Start heating
The temperature is variably adjustable. The appliance switches off as soon as
the selected room temperature has been reached.
▶ Turn the temperature selector clockwise to the required setting.
7.2 Adjusting the time switch
With the time switch, the appliance heats with full output and without
temperature control.
▶ Turn the time switch selector clockwise to set any number of minutes to
count down, from 0 – 60 minutes.
7.3 Stopping heating / frost protection
▶ Turn the temperature selector fully anti-clockwise and ensure that the
time switch is set to “0”.
This position ensures frost protection. The heating system starts
automatically if the room temperature drops below the frost protection
temperature.
7.4 Decommissioning
▶ Pull the plug from the power socket.
8. Cleaning, care and maintenance
The appliance contains no user serviceable parts.
Clean the appliance when cold with ordinary cleaning products.
Avoid abrasive or corrosive cleaning products.
If a pale brownish discolouration appears on the appliance casing, wipe this
off as soon as possible with a damp cloth.
Material losses
Never spray cleaning spray into the air slot.
9. Storage
▶ When not in use, keep the appliance in a dry place.
10. Troubleshooting
If the appliance does not heat, check the temperature set at the appliance and
the MCB/fuse in your fuse box.
The appliance has a safety temperature controller that shuts the appliance
down if it overheats. After the cause has been removed (for example air outlet
or inlet apertures covered) and the appliance has cooled down for a few
minutes, operation starts again.
If you cannot remedy the fault, notify your heating contractor. To facilitate
and speed up your enquiry, please provide the serial number from the type
plate (000000-0000-000000).
INSTALLATION
11. Safety
Only a qualified contractor should carry out installation, commissioning,
maintenance and repair of the appliance.
11.1 General safety instructions
We guarantee trouble-free function and operational reliability only if
original accessories and spare parts intended for the appliance are used.
11.2 Instructions, standards and regulations
Note
Observe all applicable national and regional regulations and instructions.
12. Appliance description
This appliance is a wall mounted electric direct heater. This appliance is
particularly suitable for heating rooms, such as work rooms, kitchens,
bathrooms, wash rooms etc.
12.1 Standard delivery
The following are delivered with the appliance:
- Wall mounting bracket
- Fixing bracket
13. Preparations
13.1 Minimum clearances
14. Installation
WARNING Electrocution
- If installing the appliance in rooms with a bath and/or shower, take the relevant safety zone into account in accordance with the information on the appliance type plate.
- Install the appliance in such a way that control equipment cannot be touched by a person in the bath or shower.
WARNING Burns
- Only fit the appliance to a vertical wall that is temperature-resistant to at least 90 °C.
- Maintain minimum clearances to adjacent surfaces.
- Never install the appliance directly below a wall socket.
▶ Check the hole distances for the wall mounting bracket in the
dimensioned drawing.
▶ Secure the wall mounting bracket with suitable fixing materials. The
horizontal and vertical slots in the wall mounting bracket enable alignment if
drilled holes are not completely accurate.
▶ Position the appliance against the wall so that the two protrusions in
the top of the back panel grip into the slots in the wall mounting bracket.
▶ Secure the appliance with the mounting bracket and one screw to prevent
unintentional unhooking. Hook the mount- ing bracket into the back panel from
the lower rear.
15. Power supply
WARNING Electrocution
Carry out all electrical connection and installation work in accordance with
relevant regulations.
Material losses
Observe the type plate. The specified voltage must match the mains voltage.
- The cable must not touch the appliance.
- When connecting the appliance via a standard socket, ensure that this is easily accessible once the appliance has been installed.
- Never install the appliance directly below a wall socket.
- If a permanent connection is required, trim the cable (cut off the plug) so that it runs directly to the appliance junction box.
- In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.
- This appliance is unsuitable for fixed cables.
16. Appliance handover
Explain the functions of the appliance to the user. Draw special attention to
the safety instructions. Hand over the operating and installation instructions
to the user.
17. Troubleshooting
The power cable must only be replaced by a qualified contractor using original
spare parts supplied by us.
18. Specification
18.1 Dimensions and connections b01
Cable entries
i13 Wall mounting bracket
i32 fixing
18.2 Wiring diagram CK 20 S A1 Electric heater element
assembly
F1 Overheating protection
M1 Fan
N1 Temperature controller
R1 Heating resistor
R2 Heating resistor
X1 Socket terminal
X2 Plug-in connection
18.3 Wiring diagram CKZ 20 S A1 Electric heater element
assembly
F1 Overheating protection
M1 Fan
N1 Temperature controller
R1 Heating resistor
R2 Heating resistor
T1 Time switch
W1 Rocker switch
X1 Socket terminal
X2 Plug-in connection
18.4 Wiring diagram CKR 20 S A1 Electric heater element
assembly
F1 Overheating protection
M1 Fan
N1 Temperature controller
R1 Heating resistor
R2 Heating resistor
W1 Rocker switch
X1 Socket terminal
X2 Plug-in connection
18.5 Wiring diagram CKT 20 S A1 Electric heater element
assembly
F1 Overheating protection
M1 Fan
N1 Temperature controller
R1 Heating resistor
R2 Heating resistor
T1 60 minute time switch
X1 Socket terminal strip
18.6 Data table
| | CK 20 S| CKZ 20 S| CKR 20 S| CKT 20 S
---|---|---|---|---|---
Part number| | 71793| 71795| 72633| 230344
Electrical data
Connected load| W| 2000| 2000| 2000| 2000
Phases| | 1/N/PE| 1/N/PE| 1/N/PE| 1/N/PE
Rated voltage| V| 230| 230| 230| 230
Frequency| Hz| 50| 50| 50| 50
Dimensions
Height| mm| 460| 460| 460| 460
Width| mm| 335| 335| 335| 335
Depth| mm| 123| 123| 123| 123
Weights
Weight| kg| 4.4| 4.4| 4.4| 4.4
Versions
Version| | | 24 h time switch| | 60-minute short-time timer
Frost protection setting| °C| 7| 7| 7| 7
IP rating| °C| IP13B| IP13B| IP13B| IP13B
Protection class| | I| I| I| I
Colour| | Alpine white| Alpine white| Alpine white| Alpine white
Values
Output stages| | | | 1.0 / 2.0 kW|
Setting range| °C| °C| 5-30| 5-30| 5-30
Operating noise| dB(A)| dB(A)| 53| 42/51| 53
GUARANTEE
Guarantee
The guarantee conditions of our German companies do not apply to appliances
acquired outside of Germany. In countries where our subsidiaries sell our
products a guarantee can only be issued by those subsidiaries. Such guarantee
is only granted if the subsidiary has issued its own terms of guarantee. No
other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in countries where
we have no subsidiary to sell our products.
This will not affect warranties issued by any importers.
Environment and recycling
We would ask you to help protect the environment. After use, dispose of the
various materials in accordance with national regulations.
AUSTRALIA
CUSTOMER SERVICE AND WARRANTY
Stiebel Eltron Warranty for Hand Dryers & Space Heaters – Models HTE,
ULTRONIC, CNS, CK & CK Z.
Who gives the warranty
-
The warranty is given by Stiebel Eltron (Aust) Pty Ltd (A.B.N. 82 066 271 083) of 294 Salmon Street, Port Melbourne, Victoria, 3207 (“we”, “us” or “our”).
The warranty -
This warranty applies to Stiebel Eltron Hand Dryers and Space Heaters – Models HTE 4, HTE 5, ULTRONIC, CNS 100, CNS 150, CNS 200, CNS 250, CK 20S and CKZ 20S (the “unit”) manufactured after 1 May 2015.
-
Subject to the warranty exclusions we will repair or replace, at our absolute discretion, a faulty component in your unit free of charge if it fails to operate in accordance with its specifications during the warranty period.
-
If we repair or replace a faulty component to your unit under this warranty, the warranty period is not extended from the time of the repair or replacement.
-
The warranty period commences on the date of purchase of the unit. Where the date of purchase is not known, then the warranty period will commence 2 months after the date of manufacture.
-
The warranty period for a unit is shown in the table below.
Component| Warranty period
---|---
All components| 5 years from the date of purchase of the unit.
Your entitlement to make a warranty claim
-
You are entitled to make a warranty claim if:
7.1. you own the unit or if you have the owner’s consent to represent the owner of the unit;
7.2. you contact us within a reasonable time of discovering the problem with the unit;
How you make a warranty claim -
To make a warranty claim you must provide us with the following information:
8.1. The model number of the unit;
8.2. A description of the problem with the unit;
8.3. The name, address and contact details (such as phone number and e-mail address) of the owner;
8.4. The address where the unit is installed and the location (e.g. in living room);
8.5. The serial number of the unit;
8.6. The date of purchase of the unit and the name of the seller of the unit;
8.7. The date of installation of the unit where appropriate;
8.8. A copy of the certificate of compliance when the unit was installed where appropriate. -
The contact details for you to make your warranty claim are:
Name:| Stiebel Eltron (Aust) Pty Ltd
---|---
Address:| 294 Salmon Street, Port Melbourne, Victoria, 3207
Telephone:| 1800 153 351
(8.00 am to 5.00 pm AEST Monday to Friday)
Contact person:| Customer Service Representative
E-mail:| service@stiebel-eltron.com.au -
We will arrange a suitable time with you to inspect and test the unit.
Warranty exclusions -
We may reject your warranty claim if:
11.1. The unit was not installed by registered and qualified tradespeople, where required.
11.2. The unit was not installed and commissioned:
(a) in Australia;
(b) in accordance with the Operating and Installation Guide; and
(c) in accordance with the relevant statutory and local requirements of the State or Territory in which the unit is installed.
11.3. The unit has not been operated or maintained in accordance with the Operating and Installation Guide.
11.4. The unit does not bear its original Serial Number or Rating Label.
11.5. The unit was damaged by any or any combination of the following:
(a) normal fair wear and tear;
(b) connection to an incorrect power supply;
(c) connection to faulty equipment, such as faulty circuit breaker;
(d) accidental damage;
(e) act of God, including damage by flood, storm, fire, lightning strike and the like;
(f) wiring not to AS3000 Standards;
(g) ingress of vermin
11.6. The unit was damaged before it was installed e.g. it was damaged in transit.
11.7. An unauthorised person has modified, serviced, repaired or attempted to repair the unit without our consent.
11.8. Non genuine parts other than those manufactured or approved by us have been used on the unit. -
We may charge you:
12.1. for any additional transport costs if the unit is installed more than 30 kilometres from our closest authorised service technician.
12.2. for the extra time it takes our authorised service technician to access the unit for inspection and testing if it is not sited in accordance with the Operating and Installation Guide and not readily accessible for inspection.
12.3. for any extra costs of our authorised service technician to make the unit safe for inspection. -
You must ensure that access to the unit by our authorised service technician is safe and free from obstruction.
-
Our authorised service technician may refuse to inspect and test the unit until you provide safe and free access to it, at your cost.
-
If we reject your warranty claim in accordance with clause 11, we may charge you for our authorised service technician’s labour costs to inspect and test the unit.
-
In order to properly test the unit we may remove it to another location for testing.
Australian Consumer Law -
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
-
The Stiebel Eltron warranty for the unit is in addition to any rights and remedies you may have under the Australian Consumer Law.
Deutschland
STIEBEL ELTRON GmbH & Co. KG
Dr.-Stiebel-Straße 33 | 37603 Holzminden
Tel. 05531 702-0 | Fax 05531 702-480
info@stiebel-eltron.de
www.stiebel-eltron.de
Verkauf Tel. 05531 702-110 | Fax 05531 702-95108 | info-center@stiebel-
eltron.de
Kundendienst Tel. 05531 702-111 | Fax 05531 702-95890 | kundendienst
@stiebel-eltron.de
Ersatzteilverkauf Tel. 05531 702-120 | Fax 05531 702-95335 | ersatzteile
@stiebel-eltron.de
Australia
STIEBEL ELTRON Australia Pty. Ltd.
294 Salmon Street | Port Melbourne VIC 3207
Tel. 03 9645-1833 | Fax 03 9644-5091
info@stiebel-eltron.com.au
www.stiebel-eltron.com.au| France
STIEBEL ELTRON SAS
7-9, rue des Selliers
B.P 85107 | 57073 Metz-Cédex 3
Tel. 0387 7438-88 | Fax 0387 7468-26
info@stiebel-eltron.fr
www.stiebel-eltron.fr
---|---
Austria
STIEBEL ELTRON Ges.m.b.H.
Gewerbegebiet Neubau-Nord
Margaritenstraße 4 A | 4063 Hörsching
Tel. 07221 74600-0 | Fax 07221 74600-42
info@stiebel-eltron.at
www.stiebel-eltron.at| Belgium
STIEBEL ELTRON bvba/sprl
‘t Hofveld 6 – D1 | 1702 Groot-Bijgaarden
Tel. 02 42322-22 | Fax 02 42322-12
info@stiebel-eltron.be
www.stiebel-eltron.be
China
STIEBEL ELTRON (Tianjin) Electric Appliance
Co., Ltd.
Plant C3, XEDA International Industry City
Xiqing Economic Development Area
300385 Tianjin
Tel. 022 8396 2077 | Fax 022 8396 2075
info@stiebeleltron.cn
www.stiebeleltron.cn| Japan
NIHON STIEBEL Co. Ltd.
Kowa Kawasaki Nishiguchi Building 8F
66-2 Horikawa-Cho
Saiwai-Ku | 212-0013 Kawasaki
Tel. 044 540-3200 | Fax 044 540-3210
info@nihonstiebel.co.jp
www.nihonstiebel.co.jp
United Kingdom and Ireland
STIEBEL ELTRON UK Ltd.
Unit 12 Stadium Court
Stadium Road | CH62 3RP Bromborough
Tel. 0151 346-2300 | Fax 0151 334-2913
info@stiebel-eltron.co.uk
www.stiebel-eltron.co.uk| United States
of America
STIEBEL ELTRON, Inc.
17 West Street | 01088 West Hatfield MA
Tel. 0413 247-3380 | Fax 0413 247-3369
info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
Subject to errors and technical changes!A 128685-39874-9233
References
Read User Manual Online (PDF format)
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