WOODBRIDGE B0034 Freestanding Air Whirlpool Bathtub User Guide

June 5, 2024
WOODBRIDGE

WOODBRIDGE Logo B0034 Freestanding Air Whirlpool Bathtub
B0090/BTS0090
B0091/BTS0091
B0092/BTS0092
User Guide

Certified to the following Codes & Standard:

  • U.S Safety Standard: UL 1795 – Hydro massage Bathtubs (UL)
  • ASME A112.19.7 / CSA B45.10-2012(R17) – Hydromassage Bathtub Systems
  • CSA B45.5/IAPMO Z124-2017 – Plastic Plumbing Fixtures
  • 2009 and 2006 International Plumbing Code® (IPC)
  • 2021, and 2006 International Residential Code® (IRC)
  • 2018, 2015, and 2006 Uniform Plumbing Code® (UPC)

READ ALL INSTRUCTIONS BEFORE UNPACKING THE PRODUCT
INSTRUCTIONS THAT, IF IGNORED COULD RESULT IN DEATH OR SERIOUS INJURY CAUSED BY INCORRECT HANDLING OR INSTALLATION OF THE PRODUCT. THESE INSTRUCTIONS MUST BE OBSERVED FOR SAFE INSTALLATION.
2 PEOPLE ARE REQUIRED TO LIFT AND DURING THE ENTIRE INSTALLATION OF THIS PRODUCT
This product must be installed by a fully insured and licensed plumber only. Installation of any of our products by anyone other than fully insured and the licensed plumber shall void the limited warranty. We recommend that such a licensed plumber has experience in the installation of products.
The limited warranty is void on any commercial installation
We are not responsible for local code compliance for this product. Building and plumbing codes may vary from state to state in accordance with your location. We are not responsible for providing any compliance cerficaons.
Under no circumstances we shall not be liable for any incidental damages sustained in connection with this product
Neither manufacturer, nor distributor, nor retailer is responsible for water damage or flood caused due to the use of this product.
Under no circumstances We shall not be liable for any and all fees, cost of installation/reinstallation/removal, subsequent damage, or transportation in case of the product defect
Customer Service Phone: 562-229-0088. (Monday – Friday 9 AM – 5 PM Pacific Time) Or Email: help@woodbridgebath.com

BEFORE YOU BEGIN

  • Please read these instructions carefully to familiarize yourself with the required tools, materials, and installation sequences. Follow the sections that pertain to your particular installation. This will help you avoid costly mistakes. In addition to proper installation, read all operating and safety instructions.
  • All information is based on the latest product information available at me of publication. WOODBRIDGE® reserves the right to make changes in product characteristics, packaging, or availability at any me without notice.

PRODUCT REQUIREMENTS
A. Summary Of Key Requirements
Observe all local plumbing codes, Install the unit to a level subfloor, and Provide properly -dimensioned framing.
B. Product Inspection
Uncrate and inspect the bath for damage. Leave all materials in the crate during construction to prevent damage.

ROUGHING-IN

IMPORTANT INFORMATION

  • Measurements are ± 1/2″ and subject to change without notice
  • Specificaons & Configuraons are subject to change without notice
  • Please measure the tub on-site before installation
  • Please note that installer(s) must be cerfied or the warranty will be voided.
  • Measurements herein supersede all others published prior to the publication date shown below
  • Before ordering or installing, please consider future access to equipment

INSTALLATION REQUIREMENTS

A. Tools Required
• Adjustable pipe
• wrench
• Ruler
• Level
• Safety shoes
• Safety glasses
• Square
• Screwdriver
• Pliers
• Utility knife| B. Materials Required:
• Plumbers puy
• Wall coverings, as necessary
• Silicone sealant
• Gypsum cement (optional)
• Construction adhesive
• (optional)
• Protective covering for
• bathtub
• Nails
---|---

C. Clearance Requirements:
Check the rough-in and room dimensions to provide adequate space for the bath unit.
SITE REQUIREMENTS
A. Plumbing Preparation

Position the plumbing according to rough-in dimensions. Cap the supplies and check for leaks.

BEFORE INSTALLING UNIT
CAUTION: Ensure a watertight seal on the bath drain connections.
A. Install the faucet valving and shower head tee. When drilling a bathtub for the faucet, ensure sufficient clearance. Open the hot and cold water valves and check the supply connections for leaks.
B. Run water into the bath and check the drain connections for leaks.
C. Fill the bathtub up to the overflow level and check the overflow unit for leaks.
INSTALL BATHTUB
This product must be installed by a fully insured and licensed plumber only.

  1. Your new bathtub has been manufactured to the highest possible standards, it has been tested and approved by the factory

  2. When removing the bathtub from the protective carton. DO NOT LIFT THE BATHTUB BY PIPE WORK. Inspect for any possible damage that may have occurred in transit.
    IMPORTANT: Bathtub must be installed level on all top edges.

  3. Set the bathtub on two 4×4 pieces of lumber .so you can access it from the boom of the bathtub.

  4. Connect Power Supply:
    Connect the power supply to the control unit. The electrical connections must comply with local authority regulations and must be done by an authorized electrician.

  5. Fill the bathtub with water to approximately 40mm(1.6˝) above the jets and trial run the pump for 10-15 minutes. Check all the fings for leaks and test the control functions. Switch off the spa pump and leave the unit filled with water (the pump is not running) for at least another two minutes. Check the pump and pipes union connections for leaks. Hand tightens union connections if required.
    IMPORTANT: Your bathtub has been factory tested and approved. It is the responsibility of the installer to test run the bathtub, check all the fings for leaks, and test the control functions. NON OBSERVANCE WILL INVALIDATE THE FACTORY WARRANTY.

  6. The unit must be connected only to a supply circuit that is protected by a Ground-Fault Circuit Interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a routine basis.

ELECTRICAL REQUIREMENTS

WOODBRIDGE B0034 Freestanding Air Whirlpool Bathtub - Two persons Hot
Tub

In the above example, there is a 120V 30AMP Dedicated GFCI Breaker

Voltage/Hz Power Current
110V/60HZ 2.8KW >23A
  1. Voltage/HZ needs to match up with the product’s parameter.
  2. The power supply needs a good grounding.
  3. The pressure of the water supply needs to meet 0.2-0.4Mpa.
  4. The Whirlpool function will function when the level of water injection is higher than the level of jets.
  5. Turn off the power before draining.

TROUBLESHOOTING

Faults Fault Cause Solution
Failure Voltage instability Check the voltage
The plug drops off or shorts the circuit Plug the power or replace it
Pneumatic switch’s failure Change the switch
The link between the pneumatic switch and the pipe drops off or breaks

Reconnect it or replace the pipe
Big noise of the generator| The voltage does not match with the data on the nameplate| Check it with the distributor
Screws from the generator are loosened or dropped off| Adjust it / tightens it
The tub feet are not level| Adjust it to be level
Plumbing leakage| Aging of the sealing ring| Replace with a new sealing ring
Bad connection| Reconnect
Plumbing leakage| Replace the plumbing parts

Instructions

DANGER Sign: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION!
CAUTION Sign: IMPORTANT INSTALLATION GUIDE AND MAINTENANCE TIPS TO BE FOLLOW PER MANUFACTURE.
WARNING:

  1. In order to prevent fire or electrical shock, DO NOT expose the control box to rain or wet environment. The control box contains dangerous high voltage parts and DO NOT open the control box. This product is to be serviced by a cerfied technician only.
  2. Any modificaon or sent to the controller without authorization or confirmaion from the manufacturer or its dealer might cause malfunction to the product.

CAUTION:

  1. Follow the instructions on this manual to operate.
  2. Please keep this installation manual for future reference after installation. Please contact your local authorize dealer or call our customer service support for any assistance with the operation or maintenance-related questions.

OPERATION TIPS:

  1. Unplug the socket from the electric outlet if the product will not be used in a period.
  2. Make sure the wiring and connection are well connected per manufacturer before turning on the unit.
  3. Place this controller on dry and venison areas, cleared from heat, sunshine, mechanical vibration, moisture, dust, and any radiation object.

DO:

  1. Take at least 30 seconds ON and OFF from the last operation, this will extend the unit life cycle.
  2. Power off the unit after every use.
  3. Follow the voltage and electrical specificaon guide from the manufacturer to prevent any malfunction or damage to the unit.
  4. Follow installation instructions per manufacturer to prevent any malfunction or damage to the unit.
  5. Turn ON the unit again if accidentally shut down.

CONTROLLER USER MANUAL:

  1. Feature description:
    • Wave Feature
    • Air Blower
    • Constant Heated
    • Temperature Sensor
    • Water level detection
    • Child Keypad Lock
    • Touch Sensor technology

  2. Control system:
    • Keypad (x1)
    • Control Box (x1)

  3. Control Box Specificaon:
    Voltage: AC110V
    Hertz: 60 Hz
    Consume Voltage: <25A
    Standby Rate: <1W
    Working Temperature: 5C – 40C (41F – 104F)

  4. Function Control Specificaon:
    Wave Mode: AC110/1.5HP
    Air Blower Mode: AC110V/400W
    Heated: AC110V/2000W

CONTROL PANEL OPERATION:

WOODBRIDGE B0034 Freestanding Air Whirlpool Bathtub - CONTROL
PANEL

  1. Always a BEEP sound on every keypad function.

  2. Power ON and OFF Press and hold the Power/Function button for 3 seconds to power on the unit.
    Unit with Temperature sensor function with display current temperature on the LCD screen. The display will blink if it is not equipped with .
    Press and hold the Power/Function button for 3 seconds to power off the unit.

  3. CHILD Keypad Lock
    The unit is On and no activity on the keypad was made, Child keypad lock feature will be activated and the screen will display a LOCK image and you will be unable to access the menu ll hold pressing any button for 3 seconds or more to deactivate it.

  4. Function Setting
    The unit is ON, press the FUNCTION key will display as below: to enter the FUNCTION setting interface. LCD screen
    4.1 – FUNCTION INDICATOR FUNCTION ON/OFF
    (“√ “means function ON, Blank means function OFF)
    Keep pressing the FUNCTION key till the function you are looking for, then press the POWER/Function button to activate or deactivate the function.
    4.2 Under Function Select will have all or part of the following function to choose from.

| Current temperature| | Water Pump
---|---|---|---
| Timer for water pump| | Defaulted temperature
| Air Blower| | Constant heated
| LED lights on the bottom
5. OPERATING CYCLE
When one or more functions were selected but not on function mode, the following function cycle sequence indicator will be blinking. WOODBRIDGE
B0034 Freestanding Air Whirlpool Bathtub -
OPERATINGCYCLE

Note:

  1. The default operating time for the water pump is 45 minutes, press the Power/Function ON-OFF button to add more minutes. Press 1 time for 1 extra minute and the maximum running time is 60 minutes.
  2. Constant heat will only operate when the water pump is running, once constant heating has been selected, the water pump will operate at the same time.
  3. Default Constant heat temperature is 25C, and the maximum heat temperature is 45C. When the water temperature is <25C, press the Power button to increase the temperature.
  4. When the pump or constant heat status indicator is not blinking, means default time has reached and both pump and heat function has stopped.
  5. When the pump or constant heat status indicator is blinking, means the function has been selected but is not operated due to no water or not enough water.

READ BEFORE INSTALLATION:

  1. The installer MUST follow the circuit diagram and technical data provided by the manufacturer during the installation.
  2. The ground on the control panel must connect to the circuit diagram with the ground.
  3. The installer must use a cerfied specificaon of 3x3mm diameter or thicker wire, and the power outlet must be 30A or higher grand for installation.
  4. The installer MUST buy a 30A or higher grade of Air switch or leakage switch. The leakage switch on the unit itself is for support use only.
  5. Check and make sure the wiring and round on the wiring hub are correct per specificaon. use only when it is per factory specificaon.
  6. DO NOT apply any non-factory cerfied components or equipment to the control panel, it is prohibited to disassemble or modify any of the wirings or unplug and reconnect the wire when it Power box is still with power.
  7. The wiring and connection on the power box must match with the diagram, output cannot be shorted circuit.
  8. It is highly recommended to shut down the unit after use to prevent aging caused by continuous electric current.
  9. Control Box must be installed by cerfied installer and following installation instructions.
  10. None of the components inside the control box can be resumed, DO NOT try to improve or repair them. High voltage inside the control box will cause severe bodily injury. Any maintenance or alignment must be serviced by a cerfied technician.

[DISCLAIMER]

  1. This product must be serviced by a cerfied technician authorized by the manufacturer or its dealer or warranty will be voided, and the manufacturer has no responsibility for any cost or a lost cause.
  2. This installation manual is for reference only and is subject to change without any prior notice.

WARRANTY

Woodbridge warrants its products as listed in below to be free of material and workmanship defects, subject to the limitations set forth in this limited warranty.

  • Bathtub, Whirlpool/Air Bubble Massage Tub: 1 Year limited to be free of defects in material and workmanship
  • Toilet and Bidet: 1 Year limited to be free of defects in material and workmanship
  • Faucet: 1 Year limited to be free of defects in material and workmanship
  • Vanity: 1 Year limited to be free of defects in material and workmanship
  • Granite, Marble, Engineered Quartz Vanity Top: 1 Year limited to be free of defects in material and workmanship
  • Medicine Cabinet, LED Mirror: 1 Year limited to be free of defects in material and workmanship
  • Stainless Steel Sink: 1 Year limited to be free of defects in material and workmanship
  • Solid Surface Shower Wall Panel, Shower Base, and Vanity Top: 10 Years limited warranty to be free from material defects
  • Shower Door: Lifetime warranty on glass components and 1 year limited on other hardware

This limited warranty is non-transferable and only applies to products purchased and installed in the United States.
This limited warranty excludes all industrial, commercial, and business usage. Proof of purchase (original sales receipt) from the original purchaser, Description, and pictures of the defect, model number, or model description must be provided to Woodbridge Bath for all warranty claims and Woodbridge Bath IS NOT responsible for labor cost, removal, or installation costs.
This limited warranty shall not apply to goods that have been subject to accident, negligence, improper installation, product abuse, product misuse, or use of cleaners containing abrasives, alcohol, or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty.
This warranty does not cover surface damage caused by the use of chemicals that break through or dissolve the surface finish or damage caused by the accidental dropping of sharp or heavy objects. Improper care and use of abrasive cleaners will void the warranty.
During this limited warranty period if a malfunction occurs and after inspection, it is determined that a defect developed during normal use. Woodbridge will as at its election proceed with any of the following options:

  1. repair or replace the defective parts) or products) at cost
  2. issue a refund of the original purchase price of the product(s) (Valid within 30 days from the date of purchase)
  3. issue a credit to be applied toward the purchase of a new product. Shipping/delivery charges may apply and are at sole discretion.

Caution: NEVER use cleaners containing abrasive cleaners, ammonia, bleach, acids, waxes, alcohol, solvents, or other products that are not recommended for Chrome finish will void the warranty.
Woodbridge products should be installed by a fully insured and licensed contractor only. Installation by anyone he r than fully insured and licensed contractor will void this limited warranty.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible for ensuring the unit is free of defects or damage. Notices are placed on the unit and on the shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed. Woodbridge is not responsible for failures or damage that could have been discovered, or repaired. or avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims should be filed promptly thereafter.
This limited warranty does not cover any liability for consequential or incidental damages, all of which are hereby expressly disclaimed, or the extension beyond the duration of this limited warranty of any implied limited warranties, including those of merchantability or fitness for an intended purpose.
DISCLAIMER
Except as expressly provided, there shall be no warranty or obligation, express or implied, oral or statutory. No dealer or other person has the authority to make any warranties or representations concerning its products. In no event shall be held responsible for any such warranties or representations.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion on limitation of special, incidental, or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, you may also have other rights which vary from state/province to state/province. To obtain warranty and replacement parts, please send an e-mail to help@woodbridgebath.com with the original receipt information. Woodbridge will determine whether to repair or replace your product, issue a refund or issue a credit.

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WOODBRIDGE®
17300 Marquardt Ave.
Cerritos. CA90703 USA
(Monday – Friday 9 AM – 5 PM Pacific Standard Time)
Email: help@woodbridgebath.com (Prefer by e-mail)
Customer Service Phone: 562-229-0088
www.woodbridgebath.com

TROUBLESHOOTING PROCEDURES

PROBLEM PROBABLE CAUSES REMEDY
The pump/motor does not start No power to pump/motor Pump/motor not plugged
in Pump/motor faulty Reset GFCI

Insert plug securely into the outlet
Ensure the control panel is connected to the control box Contact Woodbridge Bath @ 562-229-0088
The pump/motor operates but no fully adjustable jets are functioning| Jets are closed
The suction cover/strainer may be clogged| Open jets by rotating counter- clockwise with the motor turned OFF, remove the suction cover/strainer and remove any debris. Replace the suction cover before operating
The pump/motor operates but the air is not injected into the water| Air valves are closed| Open-air control valves
Water leakage from pump unions| Overtightened, 0-ring may be pinched or
improperly seated during tightened| Loosen unions, check and reseat
O-ring. If the O-ring has been pinched out of shape, replace th O-Ring. When tightening union nuts, hand tighten only.
The pump/motor shuts off by itself before time elapses| Motor thermal protection has deactivated pump/motor due to overheating (supply voltage low)
GFCI tripped Inadequate supply wiring| (1). Let the motor cool; thermal protection will reset. Check for proper ventilation
(2). Check for proper ventilation (check supply voltage) and reset GFCI
(3). If it continues to trip, do not use this unit. Disconnect the unit and have the problem corrected by a licensed electrician before use.
(4). Consult a licensed electrician to correct the wiring unit
Chroma therapy lights do not operate| The connector has come loose| Replace connector or contact customer service
The blower does not start| No power to pump/motor Blower not connected Blower faulty| Reset GFCI and/or breaker Ensure plug is fully in outlet Ensure control panel is connected to control box. Ensure the control box is connected to the control panel.
Blower operates but NO air is exiting the holes| Check valves are stuck in the closed position| Contact Woodbridge Bath @ 562-229-0088
Blower operates but the air is not exiting from all of the holes| Blower intensity is not sufficient Obstructed air holes| Increase the blower intensity. Remove debris with a toothpick or toothbrush
The blower shuts off unexpectedly| 40 minutes timer has elapsed GFCI tripped
Inadequate supply wiring Improper ventilation
The connector has come loose| Turn on blowerReset GFCI; if it continues to trip, do not
use the unit Consult a licensed electrician to correct Contact
Woodbridge Bath @ 562-229-0088
Water not maintaining temperature| The high limit switch on the heater has tripped| Press the Reset button on the heater

IMPORTANT SAFETY RULES

ATTENTION! ALWAYS FOLLOW THESE PRECAUTIONS WHEN USING A BATHTUB
Warning: The bathtub must be installed and used as described in this manual
Warning: Use caution when entering or exiting the bathtub
Warning: Do not permit children or persons with infirmities to use the bathtub without the supervision of an adult
Warning: People using any medications or having adverse medical history must consult a physician prior to use of the bathtub to avoid potential hyperthermia and possible drowning
Warning: Water temperature over 100°F may cause hyperthermia and/or other health problems. Check the water temperature and adjust it for your personal comfort
Warning: Never use the bathtub while intoxicated, after taking meals, or any alcoholic beverages. Consuming alcoholic beverages before or during bathing will cause drowsiness and may result in hyperthermia, loss of consciousness, or even drowning
Warning: If you are pregnant or you feel that you are may be pregnant, consult your doctor before using the bathtub
Warning: Never use any electrical devices such as a hair dryer, lamp, telephone, tv, radio, or others within 5 feet of the bathtub
**Warning: Do not overfill the bathtub before entering. Entering the bathtub when filled will cause overflow and slippery conditions. Use extreme caution when entering and exiting
Care and Cleaning**

  • Most dirt will wash off with mild soap and warm water.
  • For tough spots, use liquid dishwashing soap or non-chlorine bleach.
  • Do not use abrasive material such as steel wool or scouring pads to clean the acrylic surface.
  • Always test the cleaning solution on a small area before using it on the entire surface.
  • Do not allow cleaning to soak on the acrylic surface.
  • Rinse thoroughly with water immediately and wipe dry with a soft cloth.

Repair and Maintenance

  • Use liquid polish compounds such as Gel-Gloss Kitchen and Bath Polish(TM) to keep the original shine of the acrylic surface.
  • Light scratches can be removed with a polishing compound for automobiles.
  • For deeper scratches use wet sandpaper (1500 grit or higher). Always add water when sanding and lightly sand the area larger than the scratch in a circular motion to remove the scratches. Repeat until the scratch is removed. Use a soft cloth and a small amount of polishing compound to restore shine. Repeat as needed until surface shine is restored.

IMPORTANT!
DO NOT USE: Abrasive cleaners such as acid, ammonia, bleach, and similar solutions. The use of such solutions may cause corrosion, finish peeling, and/or dull the surface. DO NOT USE: Abrasive sponges or cloth. Never use steel, wool, or wire brushes that will permanently scratch the surface.

Retain these installation instructions for future reference!
Thank you for using Woodbridge products!

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Please don’t hesitate to contact us if you have any questions or concerns.
Customer Service Phone: 562-229-0088. (Monday – Friday 9 AM – 5 PM Pacific Time)
Or Email: help@woodbridgebath.com
www.woodbridgebath.com

References

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