BOYA BY-AP100 True Wireless Stereo Earbuds User Manual

BOYA BY-AP100 True Wireless Stereo Earbuds

Thank you for purchasing this product, please read carefully and strictly follow the instructions and precautions before using, and keep it in a safe place for future reference.
Tips: please tear off the insulating film at the earbuds charging contacts before first use.

Product Structure

1. USB-C Charging Port
2. Power Indicators (Charging Case)
3. Earbuds LED Indicator
4. Multi-Function Touch Button
5. Charging Pins
6. Microphone

Specification

Earbuds Configuration Parameters

• Model: BY-AP100
• Bluetooth Version: 5.1
• Battery Capacity: 35mAh
• Transmission Range: Approx 10 m
• Music Play Time: Approx 6 hrs (50% Volume)
• Charging Time: Approx 1.5 hrs
• Weight: 3.7g

Charging Case Configuration Parameters

• Battery Capacity: 450mAh
• Battery Life: Approx 21 hrs
• Charging Time: Approx 2 hrs
• Input Voltage: SV=250mA
• Weight: 42g

Wearing Earplugs

Place the earbuds marked with UR in the left/right ears and make sure that the microphone points to the mouth.

Basic Operation

Power On

1. Slide open the charging case cover, take out the earbuds to turn on automatically, and the voice prompt “Power on”, “Du”.
2. When the earbuds is off, press and hold touch button for about 1.Ss, and the voice prompt “Power On”.

Power Off

1. Put the earbuds back into the charging case.
2. When the earbuds is on, press and hold touch button for about 6s, and the voice prompt “Power Off”

Touch Operation

• Play/Pause Music: Tap the left/right earbuds twice.
• Play Next Song: Press the right earbud for 2s, and let go when you hear “DI” prompt
• Play the previous song: Press the left earbud for 2s, and let go when you hear “DI” prompt
• Volume+: Tap the right earbud once.( When the volume is maximum, you will hear ” Dong Dong Dong Dong ” prompt)
• Volume -: Tap the left earbud once. ( When the volume is minimum, you will hear ” Dong Dong Dong Dong ” prompt)
• Answer/Hang up a Call: Tap the left/right earbuds twice.
• Reject the Call: Press the left/right earbuds for 3 seconds.
• Voice Assistant: Tap the left/right earbuds 3 times.

Charging Case Guidance

Battery Display:
Place the earbuds back into charging case, the indicator will show the battery level of the charging case.
Charging status:
While charging, the charging case indicator will show the real-time battery level. When fully charged, all four indicator lights will be on, and than turn off when charging cable is removed.

Earplugs Resetting/Restore Factory Setting

Note: Please do not use the reset function unless the following special circumstances

1. The earbuds has been paired with other devices, and the Bluetooth name cannot be searched;
2.  Only one earbud has sound, and it cannot be restored to double earbuds mode. Resetting Steps: Take out the left/right earbuds from the charging case and turn them off manually; press and hold the left/right earbuds for as at the same time, you will hear “Du” “DuDu”, which means the reset is successful.

FAQ

Q: Only one earbud work?
A: Put the earbuds into charging case and take out, if still only one earbud works, restore to factory setting.
Q: Failed to connect devices with earbuds?
A: Delete the pairing record on the devices and reconnect with earbuds.
Q: No sound In the phone call?
A: Select “BY-APlOO” as your audio input source in your device settings.
Q: Audio delay in video or gameplay?
A: Environment, WiFi, encode/decode speed of other devices and software are all possible factors to cause effect to the audio data transmission speed of the earbuds. For example, most game software set real-time audio transmission as a priority, which is possible to affect the speed.
Q: Why is there stuck / breakpoint?
A: If there are many WiFi routers, 4G signals, high-power electrical appliance and etc when using, it may be stuck or breakpoint. It can be solved by changing the environment or reconnecting.

Safety instruction

1. Please use the original or with safety certification wire harness for charging.
2. When using earbuds, please adjust the volume appropriately to avoid damaging the hearing.
3. Please use the product correctly to avoid falling or heavy extrusion.
4. Children should be accompanied by adults to avoid eating by mistake.
5. Keep away from extreme environments such as high temperatures or humidity.
6.  Please do not disassemble this product.

Package Content

1. Charging Case
2. Left/Right Earbuds
3. TYPE-C Charging Cable
4. Instruction Manual
5.  Warranty Card
6.  Certificate of Conformity

After-sales and Supports

According to the relevant laws and regulations of consumer electronic products and the actual the situation of the industry, the following after-sales service regulations are formulated to provide consumers with satisfactory after-sales services:

1. Warranty certificate mainly includes: warranty card and sales certificate.
2.  After-sales service scope:
   • During the warranty period of the product, the company will be responsible for providing free maintenance for any failure caused by the quality problem of the product itself under normal use without disassembly and repair; For products beyond the warranty period, the warranty certificate shall be issued and the maintenance fee shall be paid. If any spare parts are needed for repair cost for the spare parts would be born by the purchaser; please avoid repair and replace when the product is not tested by Saramonic after-sales department;
   • Once the warranty certificate is altered, the warranty will become invalid immediately;
   • The warranty certificate of the product shall be properly kept by the consumer and shall not be supplemented if lost.
3. Warranty Period: Within one year after purchasing this product, there are quality problems in normal use (non-human damage)without disassembly and repair; Consumers who have quality problems in normal use (non-human damage) within 7 days from the date of purchase, without repair, can enjoy the replacement service; 1-year warranty (including all accessories) from the date of issuing the sales certificate;
4. Regulations on invalidation of the warranty during the warranty period
5.  In the following cases, the warranty is invalid, but the maintenance service is provided, the labor fee and parts fee are charged:
6. any damage to accessories caused by improper use, maintenance and storage of consumers;
7. damage caused by force majeure, such as natural disasters.
8. In the following cases, the company will refuse to provide maintenance services or provide charged maintenance services:
9.  fail to provide holograms on product packaging box;
10. the contents of the holograms are altered or illegible;
11.  It is unable to provide the product warranty card or the content recorded in the warranty card is inconsistent with the product, or the content is altered or illegible;
12. earbuds that have been removed by any unauthorized person of Shenzhen Jiayz Photo Industrial., Ltd (such as changing wires, removing voice coils, etc.);
13. there is no sales voucher or the content of the sales voucher is inconsistent with the product.
14. We will not provide warranty service in the following cases After our inquiry, if we find that your repair products are not our products, we will refuse to provide warranty service, or double the maintenance fee. Please attach the warranty certificate when you send the earbuds to our company for repair. If you don’t have any certificate, our company will handle it as parallel imports.

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