INVENTUM IMC3834GT Built-In Combi Microwave Oven User Manual

June 5, 2024
INVENTUM

INVENTUM IMC3834GT Built-In Combi Microwave Oven

Introduction

HOW TO USE THIS DOCUMENT

  1. Read this document completely. Make sure that you know and understand all the instructions.
  2. Obey the safety instructions to prevent injury and/or damage to the appliance and its surroundings.
  3. Do the procedures completely and in the given sequence.
  4. Keep this document in a safe area for future use. This document is a part of the appliance.

SYMBOLS USED IN THIS DOCUMENT

Safety symbol Function Description


| Warning| “Warning” means that injury or death is possible if you do not obey the instructions.
| Caution| “Caution” means that damage to the appliance is possible if you do not obey the instructions.
| Note| “Note” is used to give additional information.
| Risk of electric shock| There is a risk of electric shock.
| Warning: hot surface| There is a risk of personal injury.

Safety

SAFETY INSTRUCTIONS

  • Read the instructions before operating the appliance and keep the instructions for future use.

  • The appliance is only intended for domestic use within a home. Do not use corrosive chemicals or vapors in this appliance. This appliance is specifically designed to heat. It is not designed for industrial or laboratory use.

  • Do not attempt to operate the appliance with the door open. This can result in harmful exposure to microwave energy.

  • Do not place any object between the door of the appliance. Do not allow soil or cleaner residue to accumulate on the sealing surfaces.

  • If the door or the door seal is damaged, the appliance must not be operated until it has been repaired by a competent person.

  • Do not heat liquids and other foods in sealed containers because the container can explode.

  • Only a competent person is allowed to carry out any service or repairs that involve opening the base unit that protects against exposure to microwave energy.

  • Keep the appliance out of reach of children. Children do not understand the danger of handling electrical appliances.

  •  This appliance cannot be used by children from 0 to 8 years. This appliance can be used by children aged from 8 years
    and above if they are continuously supervised. The appliance can also be used by people with reduced physical, sensory or mental capabilities or lack of experience or knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Keep the appliance and its cord out of reach of children aged less than 8 years.

  •  Cleaning and maintenance cannot be done by children.

  • Children must not play with the appliance.

  • Only use materials that are suitable for use in (microwave) ovens.

  • The appliance must be cleaned regularly and any food deposits must be removed.

  • When heating food in plastic or paper containers, keep an eye on the appliance for possible ignition.

  • When you see smoke, switch off and unplug the appliance. Keep the door closed in order to stifle any flames.

  • Do not overcook the food.

  • Do not place items on the door of the appliance.

  • Do not use the inside of the appliance for storage purposes. Do not store items, such as bread, cookies, etc. inside.

  • Remove metal wire twisties and metal handles from paper or plastic containers/bags before placing them in the appliance.

  • Install the appliance only in accordance with the installation instructions.

  • Eggs in the shell and whole hard-boiled eggs must not be heated in the appliance since the eggs can burst, even after the appliance is switched off.

  • Always carry out regular checks of the appliance and the mains cable to make sure that no damage is evident. Should there be any signs that the appliance or the mains cable is damaged in the slightest degree, the entire appliance should be returned to the Customer Service Department. For your own safety, only use the accessories and spare parts from the manufacturer which are suitable for the appliance.

  • Only use and store the appliance indoors.

  • Do not use the appliance near water, in a wet basement/garage or near a swimming pool.

  • Warning:

    • Hot surface
    • The appliance and its accessible parts become hot during and after use. Avoid touching hot surfaces, especially the inside of the appliance. Young children should be kept away.
  • Warning:

    • Risk of electric shock
    • The appliance must only be used with an earthed connection. Improper installation can cause an electric shock and result in serious personal injury.
  • Warning:

    • Risk of electric shock
    • Do not disassemble the appliance. Touching some of the internal components can cause serious personal injury.
    • Do not cover any vents of the appliance.
    • Do not bend the mains cable and keep it away from the heated surface.
  • Failure to keep the appliance clean could lead to deterioration of the surface that could adversely affect the life of the appliance and possible result in a hazardous situation.

  • The contents of feeding bottles and baby food jars must be stirred or shaken and the temperature must be checked before consumption, in order to avoid burns.

  • Heating beverages in the appliance can result in delayed eruptive boiling. Always place a plastic or ceramic spoon in the cup. Be careful when handling the container.

  • The appliance is not intended to be operated by means of an external timer or separate remote-control system.

  •  The appliance can only be used when it is built in kitchen furniture.

  • Never leave the appliance unattended when in use.

  • For your own safety, only use the accessories and spare parts from the manufacturer that are suitable for the appliance.

  •  Never unplug the appliance from the mains socket by pulling the mains cable.

  • Always make sure that your hands are dry before handling the mains cable, mains plug or switch.

  • Should you decide not to use the appliance anymore, make it inoperative by cutting the mains cable after removing the mains plug from the mains socket. Make all potentially dangerous parts of the appliance harmless, particularly for children who might be tempted to play with it.

  • Never immerse any part of the main body, lid, mains cable and mains plug in water or any other liquid to protect against electrical hazards.

  • If the appliance is used for other purposes than intended, or if it is not handled in accordance with the instruction manual, the full responsibility for any consequences will rest with the user. Any damages to the appliance or other things are not covered by the warranty.

  • This appliance is intended to use in household and similar applications, such as shops, offices and other working environments, farm houses, customers of motels, hotels and other residential environments and bed and breakfasts.

  •  The appliance is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloth and similar may lead to risk of injury, ignition or fire.

  • Never use a pressure cleaner or steam cleaner to clean the appliance.

  •  Be careful if materials can be used in the appliance. For an overview, refer to section ‘Materials suitable for use in the
    appliance’.

  • Do not use the microwave function when the appliance is empty.

  • Do not cover the bottom of the appliance with aluminium foil. The aluminium foil stops the heat and causes poor results and damage to the enamel.

  • The appliance has a fan that continues after operation.

  • Only a qualified installer is allowed to install the appliance.

  • In case of incorrect installation or connection, the warranty becomes invalid.

  • If the mains cable is damaged, it may only be replaced by
    the manufacturer, its service organisation or similarly qualified persons, in order to prevent hazardous situations.

  • The electrical connection must meet national and local regulations.

  • The mains socket and mains plug must always be within reach.

  • The appliance may not be connected to the mains supply via a power strip or extension cable. If this is not observed, the safety of the appliance cannot be guaranteed.

  • The appliance must be earthed.

  • Only connect the appliance to alternate current, to an earthed mains socket. Make sure that the voltage in your home corresponds with the voltage printed on the type plate of the appliance.

  • Note:

  • Recycling – WEEE

  • Legislation requires that all electrical and electronic equipment must be collected for reuse and recycling. Electrical and electronic equipment marked with
    the symbol indicating separate collection of such equipment must be returned to a municipal waste collection point.

Description

INTENDED USE

The appliance is intended to be used for preparing food.
Do not use the appliance for any other purpose than described in this document.
COMBI MICROWAVE OVEN (Figure 1)

  • Observation window
  • Door with handle
  • Control panel
  • Turntable shaft
  • Turntable
  • Turntable ring assembly
  • Grill rack – high
  • Grill rack – low
Item Function
Observation window To monitor the cooking inside the appliance.
Door with handle To open the appliance. The door also contains a safety

interlock system to make sure that the door is locked when closed.
Control panel| Refer to section ‘Control panel’.
Turntable shaft| To support the turntable.

Turntable

| •    To cook food.

•    To support the grill racks.

Turntable ring assembly| To support the turntable.

Grill rack

| •    To cook food.

The appliance contains two grill racks with different heights.

CONTROL PANEL
  • Display
  • Start/+30sec./confirm button
  • Pause/cancel/lock button
  • Automatic program button
  • Up button
  • Slider
  • Down button
  • Clock/kitchen timer button
  • Function button
  • Microwave button
Item Function

Display

| To show the function indicators, the clock, the temperature indicator, the microwave setting and auto menu..
Start/+30sec./confirm button| To start the appliance, add 30 seconds to the microwave time or to confirm a setting.
Pause/cancel/lock button| To pause the appliance, to cancel a function or program or to activate/deactivate the child lock.
Automatic program button| To select an automatic program. Refer to the section
‘Auto menus’.
Up button| To adjust the settings.

Slider

| To adjust the settings.
Touch and hold the slider to the left to decrease the setting.
Touch and hold the slider to the right to increase the setting.
Down button| To adjust the settings.
Clock/kitchen timer button| To use the timer or to activate/deactivate the child lock.
Function button| To select a function.
Microwave button| To select the microwave function and set the microwave power.

Note:
You can use both the up/down button or the slider to adjust the settings of the appliance. All three buttons have the same function.

 Installation

SAFETY INSTRUCTIONS FOR INSTALLATION

  • Safety during use can only be guaranteed if installation was done correctly and according to the instructions. The installer is liable for damage caused by incorrect installation.
  • The electrical installation must be carried out by a qualified electrician. The electrician must comply to national and local regulations.
  •  The appliance has protection class I and may only be used in combination with an earthed connection.
  • The appliance must be connected to a permanent installation in which provisions for switching off are integrated, in accordance with the installation instructions.
  • Make sure that the mains cable does not get jammed during installation or is running along sharp edges. The mains cable must be placed in such a way that no contact is made with hot parts of the appliance.
  • The connection point, mains socket and/or mains plug must always be accessible.
  •  The kitchen furniture in which the appliance is installed must be heat resistant to at least 95°C. This also applies to the doors or front of the furniture.
  • Make sure that the kitchen furniture in which the appliance is installed is firmly attached, for example by fastening the furniture to adjacent elements.
  • In case of incorrect installation or connection the warranty becomes invalid.
  • Changes to the appliance, including replacing the mains cable, must be carried out by a certified installer.
  • Make sure that there is sufficient ventilation and fresh air around the appliance.
  • The appliance must be placed equal or higher than 850 mm above the floor.

UNPACKING

  1. Remove the packaging.
  2. Examine the appliance for damage.
  3. Make sure that the voltage is the same as on the type plate.

PREPARING FOR INSTALLATION (Figure 3)

Note:
Make sure that the kitchen furniture is prepared according to the dimensions of the appliance.

INSTALLING THE APPLIANCE Preliminary requirements

  • Make sure that the kitchen furniture is prepared according to the correct dimensions.

  • Warning:
    Two persons are required to install the appliance.

  • Caution :
    Make sure that the mains cable does not get jammed during installation or is placed on top of the appliance.

  • Caution:
    Do not cover the opening between the kitchen furniture and the top of the appliance. The opening is required for ventilation.

  • Note:
    It is possible to connect the appliance to the mains supply before positioning the appliance.

  • Note:
    Do not hold or carry the appliance by the door handle. The door handle cannot hold the weight of the appliance and may break off.

Procedure

  1. Put the appliance (A) in the center of the kitchen furniture. Making sure the appliance is in the centre.
  2. Open the door (D) of the appliance.
  3. Install the appliance in the kitchen furniture. Use the screws (C).
  4.  Install the covers (B).
  5. Close the door.
  6. Connect the appliance. Refer to section ‘Connecting the appliance’.

CONNECTING THE APPLIANCE

  1. Make sure that the voltage in your home corresponds with the voltage of the appliance.

  2. Make sure that the electrical system in your home is supplied with a 16 Amp fuse.
    Note: If you replace the supplied mains cable, make sure that the new mains cable has a minimum core cross section of 2.5 mm2 and a length of 1.5 m. If you use a mains cable that is too short, you cannot connect the appliance and position it in the kitchen furniture before connecting the appliance to the mains socket.

  3. Use the supplied mains cable to connect the appliance to the mains socket.  After connecting, the clock shows ’00:00′ and you will hear a sound signal.

Operation

PREPARING FOR OPERATION
  1. Clean the appliance using a damp cloth.
  2. Clean the accessories. Use warm water and a mild cleaning agent.
  3. Rinse the accessories thoroughly with water.
  4. Dry the appliance and the accessories.
SETTING THE CLOCK
  1. Push the clock/kitchen timer button. The clock display shows ‘00:00’ and the value for hours flashes.
  2. Move the slider or push the up/down button to adjust the hours. Note: the value must be between 0 and 23.
  3. Push the clock/kitchen timer button again to confirm.
  4. Move the slider or push the up/down button to adjust the minutes. Note: the value must be between 0 and 59.
  5.  Push the clock/kitchen timer button to save the settings. The ‘:’ in the clock display flashes.
  6.  Repeat the procedure to adjust the time.
SETTING THE KITCHEN TIMER
  1. Push the clock/kitchen timer button twice. ‘00:00’ flashes on the clock display.
  2. Move the slider or push the up/down button to set the kitchen timer. Note: the value must be within 0:05 – 95:00. The maximum cooking time is 95 minutes.
  3. Push the start/+30sec/confirm button to confirm. The timer counts down.
    When the kitchen timer finishes, you will hear a sound signal 5 times and the clock display shows the current time.

USING THE MICROWAVE FUNCTION
For an overview of the suggested power for microwave cooking, refer to section ‘Power settings for microwave cooking’.

  1. Push the microwave button. The display shows ‘1:00 P10’ on the display.
  2. Push the microwave button repeatedly to adjust the power level. There are 5 power levels available: P10 – P8 -P5 – P3 – P1. Note: P10 is full power.
  3. Move the slider or push the up/down button to set the cooking time. Note: the maximum cooking time is 95 minutes.
  4. Push the start/+30sec/confirm button to start the appliance.

POWER SETTINGS FOR MICROWAVE COOKING

Microwave power Watt Application
P1 (low) 90 Softening butter or ice cream.
P3 (medium-low) 270 Soup, hotchpot or defrosting.
P5 (medium) 450 Hotchpot, fish.
P8 (medium-high) 720 Rice, fish, chicken, grounded meat.
P10 (high) 900 Heating, milk, boiling water, vegetables, heating beverages.

USING THE GRILL FUNCTION

Note:
If half the cooking time passed, a buzzer sounds two times. For a better grilling result, you should turn the food over. Close the door and push the start button again to continue the grilling.

  1. Push the function button once. The display shows ‘10:00 G-1’ on the display.
  2. Move the slider or push the up/down button to adjust the cooking time.
  3. Push the start button to confirm the cooking time and start the appliance.

USING THE COMBI FUNCTION
For an overview of the available combination menus, refer to section ‘Combination settings’.

  1. Push the function button repeatedly to select the desired combimenu: C-1, C-2, C-3 or C-4.
  2. Move the slider or push the up/down button to adjust the cooking time.
  3. Push the start button to confirm the cooking time and start the appliance.

COMBINATION SETTINGS

Menu Microwave Grill Convection
C-1 X X
C-2 X X
C-3 X X
C-4 X X X

USING THE QUICK START FUNCTION

Using the start button

  1. Push the start button to start cooking at full power for 30 seconds.
  2. During cooking, push the start button again to add 30 seconds to the cooking time. Each push of the button adds 30 seconds.

Note: The maximum cooking time is 95 minutes.
Note: The quick start function cannot be set in defrosting by weight, multi-stage cooking and auto menu.

USING THE CONVECTION COOKING FUNCTION WITH PREHEATING
In the convection cooking function, you can cook food like in a traditional oven. The microwave is not used. For a better cooking result, you should only place food in the appliance when the appliance is preheated.

  1. Push the function button twice. The display shows ‘130’.

  2. Move the slider or push the up/down button to adjust the temperature. Note: the temperature can be set from 130 to 220°C.

  3. Push the start button to start the preheating.
    When the appliance is preheated, a buzzer sounds two times and the preheating temperature flashes on the display.

  4. Place food in the appliance and close the door.

  5. Move the slider or push the up/down button to adjust the cooking time. Note: the maximum cooking time is 95 minutes.

  6. Push the start button to start the appliance.

USING THE CONVECTION COOKING FUNCTION WITHOUT PREHEATING

  1. Push the function button twice. The display shows ‘130’.
  2. Move the slider or push the up/down button to adjust the temperature. Note: the temperature can be set from 130 to 220°C.
  3. Push the clock/kitchen timer button to enter the cooking time.
  4. Move the slider or push the up/down button the set the cooking time.
  5. Push the start button to start the appliance.

USING THE DEFROST PROGRAMS

Note:

  • Only use frozen food stored at -18°C. Make sure that you freeze food in portions and as flat as possible to fasten the defrosting process.
  • Remove the packaging and weigh the defrosted food. You need to set the weight for the defrost programs.
  • Liquid can be produced during defrosting meat and poultry. Drain the liquid when you turn the food. Make sure that the liquid does not come into contact with other food.
  • Place the food on the glass baking tray or in a dish that is suitable for a microwave oven.
  • After defrosting, leave the food to rest for 10 to 30 minutes to make sure that the complete dish has the same temperature. Large pieces of meat require more time.
Defrosting by weight
  1. Push the function button three times. The display shows ‘0.1 kg’.
  2. Move the slider or push the up/down button to select the weight. The weight should be within 100 – 2000 grams.
  3. Push the start button to start the appliance.
    When the defrost program finishes, you will hear a sound signal and the appliance goes into standby.
Defrosting by time
  1. Push the function button four times. The display shows ‘1:00’.
  2. Move the slider or push the up/down button to set the time.
  3. Push the start button to start the appliance.
    When the defrost program finishes, you will hear a sound signal and the appliance goes into standby.

Note:
If half the defrosting time passed, a buzzer sounds two times. For a better defrosting result, you should turn the food over. Close the door and push the start button again to continue the defrosting.

USING THE AUTOMATIC PROGRAMS
When using the automatic programs you only have to select a program and set the weight. The microwave power, the time and the temperature are preset.
For an overview of the available automatic programs, refer to section ‘Auto menus’.

  1. Push the auto menu button. The display shows the first automatic program number (A-1).
  2.  Push the auto menu button repeatedly to select an automatic program. The display shows the selected program, the cooking time and the weight.
  3. Move the slider or push the up/down button to select the weight.
  4. Push the start button to start the appliance.
    When the automatic program finishes, you will hear a sound signal and the appliance goes into the standby state.

Note:

  • Once you selected an automatic program you cannot change it.
  • You cannot change the cooking time.
  • Some automatic programs use preheating. Note: Wait until the appliance is preheated, before placing the food inside.
  • Note: If you open the door of the appliance during cooking, you must touch the start/pause button to continue the cooking.

PAUSING THE APPLIANCE

  1. Push the cancel button to pause the program.
  2. Push the start button again to start the appliance again.

STOPPING THE APPLIANCE

  1. Push the cancel button twice to stop the appliance.

Note: When you are choosing a cooking function, the cancel button can also be used to cancel the function at any time.

ACTIVATING AND DEACTIVATING THE CHILD LOCK
When the child lock is activated, you cannot operate the touch buttons. Activating the child lock

  1. Touch and hold the child-lock/cancel button for 3 seconds to activate the child lock. You will hear a long sound signal and the display shows a lock.

Deactivating the child lock

  1. Touch and hold the child-lock/cancel button for 3 seconds to deactivate the child lock. You will hear a long sound signal and the display no longer shows a lock.

Cleaning and maintenance

CLEANING THE APPLIANCE

  • Warning:
    Make sure that the appliance is switched off and cooled down before cleaning.

  • Caution:
    Do not use a pressure cleaner or steam cleaner to clean the appliance.

  • Caution:
    Do not use abrasive cleaning agents or sharp scrapers.

  1. Clean the inside of the appliance after every use. Use a damp cloth.
  2. In case of heavy dirt, clean the inside of the appliance with warm water and a mild cleaning agent. Thoroughly rinse and dry the inside after cleaning.
  3.  Clean the accessories. Use warm water and a mild cleaning agent. Dry the accessories after cleaning.
  4. Clean the outside of the appliance. Use a damp cloth or sponge.
  5. In case of heavy dirt, clean the outside of the appliance with a mild detergent.
  6.  If necessary, you can remove bad smells from the appliance:
    •  Place a bowl of water with the juice of half a lemon in the appliance. Make sure that you also place a spoon in the cup to avoid delayed eruptive boiling.
    •  Use the microwave function at the highest power setting for 10 minutes. Refer to section ‘Using the
      microwave function’.

Extra information

MATERIALS SUITABLE FOR USE IN THE APPLIANCE

Material Suitable
Aluminium foil Yes (*)
Paper Yes (**)
Cling film Yes
Aluminium tray No
Microwave dishes Yes
Heatproof plastic Yes
Unglazed pottery No
Metal cooking utensils No
Ovenproof glass and ceramics Yes
Normal glass Yes
Metalic twists No
Plate with metalic decoration No
Mercury thermometer No
Closed jar No (***)
Bottle with a narrow neck No
Roasting bags Yes
  • By covering thinner parts of foods (such as chicken legs), you prevent them from cooking too quickly.
  • Use undecorated kitchen paper to cover food and to absorb grease.
  • Remove the lid and make sure that the jar is not heated too long. The jar may break.

AUTO MENUS

Menu Application Weight (g) Power

A1

| ****

Potato

| 1 (+/- 230)

2 (+/- 460)

3 (+/- 690)

| ****

100% (microwave)

A2| Meat| 150, 300, 450 or 650| 100% (microwave)
A3| Fish| 150, 250, 350, 450 or 650| 80% (microwave)
A4| Vegetable| 150, 350 or 500| 100% (microwave)


A5

| ****

Beverage

| 1 cup (240)

2 cups (480)

3 cups (720)

| ****

100% (microwave)


A6

| ****

Pasta

| 50 (with 450 ml water)

100 (with 800 ml water)

150 (with 1200 ml water)

| ****

80% (microwave)

A7| Popcorn| 100| 100% (microwave)
A8| Pizza| 200, 300 or 400| Convection at 210°C
A9 | Cake| 475| Preheat at 160°C
A10
| Roast chicken| 1200| Preheat at 220°C Convection at 210°C

Note:  The display shows a value corresponding to the weight. For example, if you select menu A1 and the weight is 230 g, the display shows ‘1’ or if you select menu A2 and the weight is 250 g, the display shows ‘250’.

  • When you use auto menu A9 and A10, wait until the appliance is preheated. Place the food in the oven and press the start button to continue the program.

Troubleshooting

GENERAL TROUBLESHOOTING PROCEDURE

  1. Try to find a solution for the problem with the help of the troubleshooting table.
  2. If you cannot find a solution for the problem, contact the Inventum servicedienst.
TROUBLESHOOTING TABLE
Problem Possible cause Possible solution



The appliance does not start.

| There is no power supply.| Do a check on the fuse, if necessary replace the fuse.


The mains cable is not connected.

| Make sure that the mains cable is correctly connected to the mains socket.
The power is interrupted.| Do a check if the power in the kitchen is working.
The appliance does not start and the clock display shows a lock.| ****

The child lock is activated.

| Deactivate the child lock. Refer to section ‘Activating and deactivating the child lock’.
The display shows ‘00:00’.| The power was interrupted.| Set the clock. Refer to section

‘Setting the clock’.


The microwave function does not start.

| ****

The door is not closed correctly.

| •    Do a check if something blocks the door. If so, remove the blockage.

•    Close the door correctly.

**** Heating food with the microwave function takes longer.| The selected microwave power is too low.| Select a higher microwave power. Refer to section ‘Power settings for microwave cooking’.
The portion of food is larger.| Larger portions of food take longer to heat. Select a longer cooking time.
The food is cold.| Stir the food during the cooking.

Product fiche

TECHNICAL SPECIFICATIONS
Item Specification
Model IMC3834GT
Voltage 230 Volt ~50Hz
Input power 2300 Watt
Microwave power 900 Watt
Input power – convection 2300 Watt
Input power – grill 1100 Watt
Capacity 34 liter
Turntable Ø 345 mm
External dimensions (without door handle) 382 x 595 x 492 mm
Internal dimensions 216 x 406 x 390 mm
Net weight 24.7 kg

General terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.

2-year full manufacturer’s warranty
  1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at ”.
  2. The 2-year warranty period starts from the date the product is bought.
  3. In order to claim under the warranty, you must produce a copy of the original receipt.
  4.  The warranty applies only to normal domestic use of Inventum products within the Netherlands.
5-year Inventum warranty
  1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register the product within 45 days of purchase. You can read more about registering the product in the following paragraph.
  2. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will only pay the costs of exchange. The current costs of exchange are listed at ”.
  3. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at ”.
  4. The 5-year warranty period starts from the date the product is bought.
  5. In order to claim under the warranty, you must produce a copy of the original receipt.
  6.  The warranty applies only to normal domestic use of Inventum products within the Netherlands.
Product registration
  1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of purchase, via the website ”. If you did not register the product within 45 days of purchase, you can still do so
    up to 2 years after the purchase date. However, there will be a charge. The one-off registration charge is €
    89 for each separate product. Registration is possible only for products that are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is stated in the product user manual and in the product information sheet, on Inventum’s website.

  2. The warranty period always starts from the date the product is bought. If the product is registered for the extended warranty at a later date, the warranty period still starts from the original date of purchase.

  3. The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt and the Inventum 5-year warranty certificate.

Large domestic appliances
  1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the form at ”, by calling the Inventum costumer service department or in the store where you bought the device. The telephone number of the costumer service department can be found at ”

  2. In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and then. The Inventum customer service department can also decide to have the device exchanged.

  3. If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase, Inventum will not charge any costs for the exchange, call-out or for parts and labour.

  4. If you registered the product as described before at ” and you subsequently report a breakdown of a large domestic appliance in the 3rd to 5th year of the date of purchase, the 5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at ”. If you did not register the product, the
    3- year extended warranty does not apply.

  5. When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to make an appointment. When the report is made in a weekend or during a public holiday, this will be the next working day.

  6. If you report a breakdown or fault via the form at ”, you will be kept informed of the progress via mobile messages and e-mail.

  7. The warranty period starts from the date the product is bought.

  8. In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year warranty certificate.

  9. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period.

  1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services department via the form at ” or by calling the costumer services department.
  2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
  3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.
  4.  In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labour.
  5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.
Warranty exclusions
  1. The following is excluded from the aforesaid warranties:
    • normal wear and tear;
    • improper use or misuse;
    • insufficient maintenance;
    • failure to comply with the operating and maintenance instructions;
    • unprofessional installation or repairs by third parties or the customer himself;
    • non-original parts used by the customer;
    • use for commercial or business purposes;
    • removal of the serial number and/or rating label.
  2.  In addition, the warranty does not apply to normal consumer goods, such as:
    • dough hooks, baking tins, (carbon) filters, etc.;
    • batteries, bulbs, carbon filters, fat filters, etc.;
    • external connection cables;
    • glass accessories and glass parts such as oven doors;
    •  and similar items.
  3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at ”. If transport damage is not reported within this period, Inventum does not accept any liability in this respect.
  4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is normally insured under the home contents insurance.

Important to know

  1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
  2. Parts that have been replaced, packaging material and exchanged devices are taken back by the service engineer and become the property of Inventum.
  3.  If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
  4. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges, will be charged to the customer.
  5. Inventum cannot be held liable for damage as a result of devices built in incorrectly.
  6. Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory provisions.
  7. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.

References

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