RIEDEL PunQtum Wireless App User Manual
- September 18, 2024
- RIEDEL
Table of Contents
USER MANUAL
PunQtum Wireless
App
Q-Series Network Based Partyline System
WWW.PUNQTUM.COM
RIEDEL PunQtum Wireless App
This manual is applicable for the App Version: 1.0
© 2024 Riedel Communications GmbH & Co. KG. All rights reserved. Under the
copyright laws, this manual may not be copied, in whole or in part, without
the written consent of Riedel. Every effort has been made to ensure that the
information in this manual is accurate. Riedel is not responsible for printing
or clerical errors. All trademarks are the property of their respective
owners.
Preface
Welcome to the PunQtum digital partyline family!
This document provides detailed information about the PunQtum Q-Series digital
partyline system.
NOTICE
This manual, as well as the software and any examples contained herein are
provided “as is” and are subject to change without notice. The content of this
manual is for informational purposes only and should not be construed as a
commitment by Riedel Communications GmbH & Co. KG. or its suppliers. Riedel
Communications GmbH & Co. KG. gives no warranty of any kind with regard to
this manual or the software, including, but not limited to, the implied
warranties of marketability or fitness for a particular purpose. Riedel
Communications GmbH & Co. KG. shall not be liable for any errors, inaccuracies
or for incidental or consequential damages in connection with the furnishing,
performance or use of this manual, the software or the examples herein. Riedel
Communications GmbH & Co. KG.
reserves all patent, proprietary design, title and intellectual property
rights contained herein, including, but not limited to, any images, text,
photographs incorporated in the manual or software.
All title and intellectual property rights in and to the content that is
accessed through use of the products is the property of the respective owner
and is protected by applicable copyright or other intellectual property laws
and treaties.
© 2024 Riedel Communications GmbH & Co. KG. All rights reserved. Under the
copyright laws, this manual may not be copied, in whole or in part, without
the written consent of Riedel.
All trademarks are the property of their respective owner.
1.1 Information
Symbols
The following tables are used to indicate hazards and provide cautionary
information in relation to the handling and use of the equipment.
| This text indicates a situation that needs your close attention. It may also
be used to alert against unsafe practices.
---|---
| This text is for general information. It indicates the activity for ease of
work or for better understanding.
About PunQtum Q-Series Digital Partyline System
PunQtum Q-Series digital partyline system is a digital, easy to use, full-
duplex communications solution for theater and broadcast applications as well
as for all kinds of cultural events like concerts, etc.
It is an all-new, network-based partyline system which combines all standard
partyline system features including wireless access and more with the
advantages of modern IP networks.
PunQtum Q-Series works on standard network infrastructure and is easy to
install and set up.
The system works “out of the box” with a factory default configuration but can
be quickly configured by user-friendly software to meet individual needs.
The system is completely decentralized. There is no master station or any
other central point of intelligence in the whole system. All processing is
handled locally in each device except for the PunQtum wireless Apps which
require a PunQtum Q210 PW Speaker Station to serve as a bridge to the Q-Series
digital partyline system. The capacity of one partyline system is set to a
maximum of 32 channels, 4 program inputs, up to 4 public announce outputs and
32 control outputs. Each PunQtum Q210 PW Speaker Station serves up to 4
PunQtum Wireless App connections.
PunQtum Q-Series digital partyline systems are based on Roles and I/O settings
to ease the use and administration of partyline systems.
A Role is a template for the channel configuration of a device. This allows
channel settings and alternate functions to be predefined for different Roles
needed to run a live show. As an example, think of the stage manager, sound,
light, wardrobe and security personnel having different communication channels
available to deliver a perfect job.
An I/O setting is a template for the settings of the equipment connected to a
device. This, for example, allows I/O settings to be available for different
Headsets being used at a venue to cover for different environmental
situations.
Each device can be configured to any Role and I/O setting available.
Multiple PunQtum partyline systems can share the same network infrastructure.
This allows for the creation of production islands within a campus using the
same IT network infrastructure. The number of devices (Beltpacks/Speaker
Stations and Wireless Apps) is theoretically infinite but limited by the
network capacity. Beltpacks are powered by PoE, either from a PoE switch or
from a Speaker Station. They can be daisy-chained to reduce wiring efforts on
site.
Beltpacks and Wireless Apps support simultaneous use of 2 channels with
separate TALK and CALL buttons. An alternate page button allows the user to
quickly reach alternate functions such as public announce, Talk To All, Talk
To Many, control general purpose outputs and access system functions like Mic
Kill asf. The Beltpack is designed with a combination of premium materials,
including high-impact plastics and rubber to make it both tough and
comfortable to use in any situation.
PunQtum Q-Series Beltpacks, Wireless Apps and Speaker Stations allow users to
replay missed or not understood messages. Program input signals can be fed
into the system using an analog audio input at any Speaker Station.
Sunlight readable, dimmable RGB color displays used for Beltpacks and Speaker
Stations make for excellent readability of the intuitive user interface.
Getting Started
Get the free PunQtum Wireless App from the Apple App Store or Google Play
store and install it on your mobile device.
3.1 Choose a mobile device
Choose Phones which support at least Wi-Fi 5 standard.
The reuse of older phones is not recommended nor supported.
3.1.1 Android devices
Choose devices that run Android version 11 or greater.
Recommended phone models are:
– Google Pixel 6 and up
– Samsung Galaxy A line from model A12 and up
– Samsung Galaxy S line from model S10 and up
3.1.2 Apple devices
Choose phones that run iOS version 16 or greater. iPad models running
iPadOS 17 or greater support running the app in compatibility mode.
Recommended phone models are:
– iPhone 8 and up
3.2 Choose a headset
Using bluetooth based headsets introduce additional delay on what you hear
compared to cable based headsets connected to your phone.
To minimize delays introduced by bluetooth headsets, use headsets using the
latest bluetooth standards as older headsets and bluetooth software
implementations tend to produce bigger delay times.
If you experience audible delay between your headset and your environment, you
might want to experiment with switching your program input to none or use
noise canceling headsets.
Using your PunQtum Wireless App
4.1 First Time Usage
- On first time usage please allow to find devices on your network. You will not be able to connect if you disallow.
- Please name your device. This name will be used to identify your device in the online systems tab of Q-Tool.
- Once logged in, please allow to access your microphone.
4.2 Login to your PunQtum partyline system
- Make sure your Phone is connected to the Wi-Fi network of your PunQtum Q-Series digital partyline system and open the PunQtum wireless app.
- Hit the ‘search for PunQtum system’ button.
- You will see the available system(s).
- Select the system you want to connect to. If the system you selected does not have user management enabled, you will be logged in directly.
- Enter your credentials or select from the saved ones to be logged in.
- Swiping left on saved credentials lets you delete them
4.3 Main Page
The display will provide you with information on Channel A, Channel B and
on Connection status and quality. A…………… Channel Volume
B …………… Channel Name
C …………… TALK button active state
D…………… TALK button inactive state
E …………… TALK button operation mode & Channel user count
F …………… CALL button
G…………… ISO & IFB active indication
H…………… Audio receive indication
I …………… Connection status & quality
J …………… Disconnect button
K…………… Audio output selector
4.3.1 Channel Volume (A)
Channel volume display. Channel volume can be set in the settings page.
4.3.2 Channel Name (B)
The Channel Name shown is the Name as defined in the configuration of Q-Tool.
4.3.3 TALK Button operation mode & Channel user count (E)
TALK buttons offer three operation modes. The mode is defined in the role
settings
1. AUTO, a double function:
– Push the TALK button momentarily, the TALK function is now latched On.
– Push the TALK button momentarily, the TALK function is now Off.
– Push and hold the TALK button, the TALK function is active as long as the
TALK button is held, when the TALK button is released the TALK function is
switched Off.
2. LATCH:
– Push the TALK button momentarily, the TALK function is now latched On.
– Push the TALK button momentarily, the TALK function is now Off.
3. PUSH:
– Push and hold the TALK button, the TALK function is active as long as the
TALK button is held, when the TALK button is released the TALK function is
switched Off.
Channel user count shows the number of users available on this channel. If the
symbol is shown in red, you are the only user of this channel.
4.3.4 CALL active indication (F) If a CALL signal is received on a
Channel, the display will show a yellow flashing square on the Name section of
the Channel. A CALL buzzer signal will be heard at the same time.
If the CALL signal remains active for more than two seconds the full channel
section will flash. At the same time, a different buzzer signal will be heard.
The volume of the buzzer signal can be changed in the audio settings page.
4.3.5 ISO & IFB active indication (G)
The symbol ISO indicates an active Isolate function. When you activate the
TALK button of that Channel you will only hear the users of that Channel,
audio from other Channels you receive is muted.
The symbol IFB indicates an active Interrupt Fold Back. The program input
signal level is dimmed by the amount specified in the Role if someone is
speaking on the channel.
4.3.6 Audio receive indication (H)
The yellow RX indication is shown if audio is being received on the channel.
4.3.7 Connection status & quality (I)
Connection quality is constantly monitored and displayed using a color scheme.
Make sure the connection quality does not get below the yellow state at
locations you rely on uninterrupted communication. For more information on how
to measure the quality of your wireless infrastructure, see chapter 4.6.3
WLAN Quality Test.
| Good quality
---|---
| Sufficient quality
| Poor quality
| Very poor quality
| If you are disconnected from the WI-FI network for a longer time you are
offered a reconnect button to seamlessly reestablish the connection. If this
fails, you will be redirected to the welcome page of the PunQtum wireless app.
4.3.8 Disconnect button (J)
The disconnect button closes the connection to the PunQtum digital partyline
system and leads back to the welcome screen of the app.
4.3.9 Audio output selector (K)
If you have no headset connected to your phone, you will be able to select
between Earpiece and Speaker. If you have a headset connected to your phone,
you will be able to select between Headphone and Speaker.
4.4 Alternate Page The alternate page provides functions like Public
Announce, Talk To All and Talk To Many, Control Outputs switching, System
Mute, System Silent and Mic Kill. You can assign a maximum of 4 functions to
this page using Q-tool configuration software.
If no functions are assigned to the alternate page, the Alternate Page will
show no buttons.
4.4.1 Public Announce, Talk to All & Talk to Many functions
Public Announce and Talk to all or Talk to Many functions are available to a
single user at a time.
Activated state of the user talking: Busy state if the function is occupied
already:
4.4.2 Control Outputs switching
Control outputs can be controlled from any device in the system. If the output
is active, you will see a yellow ACT indicator.
4.4.3 System Mute function
SYSTEM MUTE disables all CALL and TALK functions and mutes all program
input signals and stays active as long as the Button is pressed (PUSH
behavior). If System Mute is active, you will be notified by an orange MUTED
indicator. 4.4.4 System Silent function
SYSTEM SILENT mutes all speakers of your PunQtum digital partyline systems.
Communication using headsets is still possible and public announcements remain
functional.
Optical signaling when using a CALL function remains functional as well. The
function is activated through a button push. Pressing the button again
deactivates the function (TOGGLE behavior). If system silent is active. you
will be notified by an orange SILENT indicator. 4.4.5 Mic Kill function
Clicking the Mic Kill button on a device will reset all active TALK functions
of the channels the device role is assigned to except for the TALK functions
active on the device where Mic Kill is issued. A long press on the Mic Kill
button will reset all active TALK functions of all channels available in the
system configuration except for the TALK functions active on the device where
Mic Kill is issued. The purpose of this function is to be able to ‘silence’
overly busy channels to be able to transmit important / urgent messages.
Please note that the Mic Kill function is not applied to interface
connections, because they are typically used to interconnect different
communication systems. Mic Kill functions can be propagated to and received
from other systems using the GPIO ports on a PunQtum Speaker Station.
4.5 Replay Page The replay page lists the last messages you have received
if the message recording feature is enabled for your PunQtum digital partyline
systems.
A maximum of 6 messages are recorded and can be replayed by pushing the play
button of the message. The last message received is always on top of the list.
If you disconnect from the system, all recorded messages are deleted. You can
actively delete all messages using the ‘delete all’ button.
If message recording is disabled, the list will stay empty.
4.6 Settings Page
The settings page allows you to change configuration settings according to
the user and role rights defined in for your PunQtum digital partyline system.
See Q-tool configuration documentation on how to control user and role rights.
4.6.1 Role, I/O and Program selection Role, I/O and Program settings can
be selected using the dropdown menus.
The availability of roles, I/O and Program settings depends on the user and
role rights defined in Q-Tool.
4.6.2 Audio settings Volume settings:
- The overall volume is controlled trough the volume knobs of your mobile device
- Channel volume controls the volume of the individual channels.
- Program volume controls the volume of your program input.
- Buzzer volume controls the volume of the CALL signals.
- Vibrate adds haptic feedback to the operation of knobs. On IOS devices, this is only available if vibrate is activated in the accessibility settings.
I/O settings
- Enable or disable the bandpass filter
Reset local changes button
- Restores all individual settings to their default values.
4.6.3 WLAN Quality Test 4.6.4 About page The about page lets you
change the device name your device is identified with in Q-Tool configuration
software.
Furthermore you get information on how to get technical support, the license
agreement and privacy policy regulations.
Find the App version at the bottom of the page.
Q-Tool
Get your free copy of Q-Tool, the Q-series digital partyline configuration
software to enjoy the full features of your PunQtum partyline. You may
download it from the PunQtum website https://punqtum.com/q-tool/ .
Please read the Q-Tool manual for more information on the configuration with
QTool.