INVENTUM IVW6008AXL Built-in Dishwasher User Manual

October 27, 2023
INVENTUM

INVENTUM logo IVW6008AXL Built-in Dishwasher
User Manual INVENTUM IVW6008AXL Built-in
Dishwasher

Built-in dishwasher

IVW6008AXL Built-in Dishwasher

INVENTUM IVW6008AXL Built-in Dishwasher - partsINVENTUM IVW6008AXL Built-in Dishwasher - parts
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Introduction

HOW TO USE THIS DOCUMENT

  1. Read this document completely. Make sure that you know and understand all the instructions
  2. Obey the safety instructions to prevent injury and/or damage to the appliance and its surroundings.
  3. Do the procedures completely and in the given sequence.
  4. Keep this document in a safe area for future use. This document is a part of the appliance.

SYMBOLS USED IN THIS DOCUMENT

Safety symbol| Function|

Description

---|---|---


| Warning| “Warning” means that injury or death is possible if you do not obey the instructions.


| Caution| “Caution” means that damage to the appliance is possible if you do not obey the instructions.


| Note| “Note” is used to give additional information.

Safety

GENERAL SAFETY INSTRUCTIONS

  • Fully read the instruction manual prior to using the appliance.
  • Carefully store the instruction manual for future reference.
  • Only use this appliance for the purposes described in the instruction manual. If the appliance is used for other purposes the full responsibility of any consequences lies with the user. Any damages to the appliance or other products are not covered by the warranty.
  • If the safety instructions and warnings are not observed, the manufacturer cannot be held liable for any resulting damage.
  • Make sure that the appliance is placed out of reach of children. Children are not always able to understand potential risks. Teach children how to handle electrical appliances in a responsible way.
  • This appliance cannot be used by children from 0 to 8 years. This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of appliance in a safe way and understand the hazards involved.
  • Keep the appliance and the mains cable out of reach of children younger than 8 years.
  • Children are not allowed to perform cleaning and maintenance.
  • Do not let children play with the appliance.

DELIVERY

  • Do a check for damage to the packaging or the appliance that resulted during transportation.
  •  Do not use a damaged appliance. Contact your supplier.
  • Dispose of the packaging materials according to local  regulations.
  • Keep the packaging material out of reach from children. Danger of suffocation.

INSTALLATION

  • This appliance should be installed and repaired by an authorized service only.
  • Place and connect the appliance according to the installation regulations.
  • Make sure that the appliance is not plugged in during placement.
  • Check whether the indoor electrical fuse system is connected according to the regulations.
  • All electrical connections must match the values of the rating plate.
  • If the mains cable is damaged, it can only be replaced by the service organizations of the manufacturer or equivalent qualified persons.
  • Make sure that the appliance is not placed on the mains cable.
  • Do not use an extension cable or a multiple socket for the connection. The mains plug must be easily accessible after installing the appliance.
  • Do not excessively bend the water inlet and drain hoses or the mains cable during installation. Make sure that the water inlet and drain hoses or the mains cable do not become stuck.
  • After installing the appliance, make sure that you run the appliance without dishes for the first time.

POSITIONING THE APPLIANCE

  • When determining the place of the appliance, make sure that you choose a place where you can easily load and unload it.
  • Do not place the appliance in a location where the room temperature can be below 0°C.
  • Place the appliance close to a water tap or drain and mains socket. Keep in mind that the connections will not be changed when they are made.
  • Do not hold the appliance at the door or control panel to move it.
  • Make sure that the water inlet and outlet hoses do not get stuck while placing the appliance.
  • Place the appliance in a safe and level location.
  • Make sure that the appliance is level and balanced by adjusting the feet. When the appliance is placed correctly the door opens and closes easily.

WATER CONNECTION

  • Make sure that the indoor plumbing is suitable for installing the appliance.
  • Install a filter at the water supply to avoid damage to the appliance due to contamination from the water (sand, clay, rust, etc.).
  • Use the new water inlet hose supplied with the appliance. Before making the connection, run water through the hose.
  • Make sure that you connect the water inlet hose directly to the water tap. The pressure of the water tap must be a minimum of 0,03 MPa and a maximum of 1 MPa. Install a pressure relief valve if the pressure is more than 1 MPa.
  • After connecting the appliance, open the water tap completely and do a check for leaks.
  • The appliance is supplied with a double-walled aquastop. The system automatically cuts off the water supply if the water inlet hose is leaking and the space between the walls is filled with water. Do not cut into the aquastop and make sure that the aquastop does not get twisted or stuck.
  • Do not use a drain hose that is longer than 4 meter. As a result, dishes can remain dirty. The manufacturer will not accept responsibility.
  • The appliance must be connected to the water mains using the newly supplied hose sets. Do not reuse old hose sets.

ELECTRICAL CONNECTION

  • Make sure that the mains plug of the appliance is connected to a grounded mains socket. The manufacturer is not responsible for damage resulting from using the appliance with a mains socket that is not grounded.
  • Make sure that the voltage and the frequency values for the current correspond to the values of the rating plate.
  • The electrical system in your home must be supplied with a 16 Amp fuse. The appliance is designed for connecting to 220-240 V ~50Hz.
  • Do not connect the appliance during placement.
  • Use the provided mains plug.
  • The mains cable of the appliance must only be replaced by an authorized service or an authorized electrician. Failure to do so can lead to accidents.
  • For safety reasons, make sure that you disconnect the mains plug when a program has finished. Do not disconnect the mains plug when your hands are wet. This can result in electric shock.
  • Always pull the mains plug when you disconnect the appliance. Do not pull the mains cable.

SAFETY INSTRUCTIONS FOR OPERATION

  • This appliance is intended to use in household and similar applications, such as shops, offices and other working environments, farm houses, customers of motels, hotels and other residential environments and bed and breakfasts.

  • For safety reasons, only use accessories and spare parts from the manufacturer that are suitable for your appliance.

  • This appliance must be grounded, this prevents the risk of electric shock in the event of an error or fault. The appliance has a grounded mains cable and mains plug. Only connect the mains plug to a grounded mains socket that is installed according to local electrical regulations.

  • Incorrectly connecting the mains cable can result in a life threatening situation. In case of doubt, contact a qualified electrician or service technician.

  • Do not make changes to the mains plug. If the mains plug does not fit into the mains socket, contact a qualified electrician.

  • Do not place heavy objects on the opened door of the appliance.

  • Do not stand on the opened door of the appliance. The appliance can fall over which can result into damage to the appliance.

  • Do not put any chemical dissolving agents such as solvents in the appliance. There is a risk of explosion.

  • Do not clean unsuitable plastic dishes in the appliance. Only dishes with a mark, indicating that they are dishwasher-safe can be cleaned in the appliance. Follow the instructions of the manufacturer when dishes do not have a mark.

  • Only use detergent, rinse aid and salt that is intended for dishwashers. The manufacturer will not be responsible for any damage resulting from using unsuitable products.

  • Keep detergent and rinse aid out of reach of children.

  • Keep children away from the appliance when the door is open.
    There can be cleaning agent present in the appliance. When cleaning agent is swallowed, immediately consult a doctor and take the packaging.

  • Some dishwasher detergents are strongly alkaline and can be extremely dangerous if swallowed. Avoid contact with the skin and eyes. Keep children and pets away from the appliance when the door is open. Check that the detergent reservoir is empty after completion of the wash cycle.

  • Keep the door closed. You can fall.

  • Avoid contact between the cleaning agent and your skin and eyes.

  • Make sure that all loose components in the appliance are fitted correctly.

  • Do not open the door of the appliance during operation. Hot water can come out.

  • Do not use the appliance for any other purpose than washing dishes.

  • Only use the appliance in a frost free room.

  • Remove the door or deactivate the lock when disposing of the appliance. Make sure that children cannot lock themselves in an old appliance.

  • Make sure that the detergent reservoir is empty at the end of a wash cycle.

  • Make sure that you fill the salt and rinse aid reservoir before first use and when the indicators are on.

  • Make sure that you set the salt consumption before use.

  • Make sure that you disconnect the appliance before cleaning or performing repairs. Remove the mains plug from the mains socket or turn off the switch in the fuse box.

  • Make sure that long and/or sharp items of cutlery are placed facing down in the cutlery basket or are placed horizontally in the upper basket or the cutlery drawer.

  • Do not put any items in the appliance that are not suitable for dishwashing.

  • Do not fill a basket above the capacity. The manufacturer will not be responsible for damage to the appliance caused by movement of a basket.

  • Do not drink the water from the appliance. The water is not suitable for consumption.

  • Malfunctions of the appliance must be repaired by a qualified service technician. Repairs that are performed by other persons are not covered by the warranty.

Specifications

GENERAL SPECIFICATIONS

Item

|

Specification

---|---
Fully integrated| Yes
Color of control panel| Gray
Number of spray arms| 2
Upper basket height adjustable| Yes
Maximum amount of place settings| 13
Half-load option| Yes

Item

|

Specification

---|---
Timer [hours]| 1-19
Type of display| LED display
Aquastop| Yes
Type of drying system| Super active

DIMENSIONS AND WEIGHT

Item

|

Specification

---|---
Dimensions (W x D x H) [mm]| 598 x 550 x 860
Built-in height [mm]| 860-910
Built-in width [mm]| 600
Built-in depth [mm]| 570
Height of appliance door (min. & max.) [mm]| 687-757
Net weight [kg]| 38
Gross weight [kg]| 40
Weight of appliance door (min. & max.) [kg]| 3-8

TECHNICAL SPECIFICATIONS

Item|

Specification

---|---
Total power consumption [W]| 1900
Heating power [W]| 1800
Pump power [W]| 100
Drain pump power [W]| 30
Rated voltage [V] / frequency [Hz]| 220-240 / 50
Water supply pressure [MPa]| 0.03 (0.3 bar) – 1 (10 bar)
Current [A]| 10
Length of mains cable [m]| 1.65
Type of mains plug| EU/TR
Type of supply hose connection| 3/4 inch, inner thread
Position of supply hose| Right rear
Length of supply hose [m]| 1.70
Position of outlet hose| Right rear
Length of outlet hose [m]| 2.00

Description

INTENDED USE
The appliance is intended to wash dishes.
Do not use the appliance for any other purpose than described in this document.
BUILT-IN DISHWASHER
(Figure 1)
A …………….Upper basket
B……………….. Lower basket
C……………… Rating plate
D…………….. Control panel
E………………… Detergent and rinse aid reservoir
F………………. Cutlery basket
G…………….. Salt reservoir
H……………….. Filters
I ………………..Lower spray arm
J…………………..Upper spray arm

Item

|

Function

---|---
Upper basket| Refer to section ‘Loading the appliance’.
Lower basket| Refer to section ‘Loading the appliance’.
Rating plate| To show the specifications of the appliance.
Control panel| Refer to section ‘Control panel’.
Detergent and rinse aid reservoir| To hold the detergent and rinse aid.
Cutlery basket| Refer to section ‘Loading the appliance’.
Salt reservoir| To hold the salt.
Filters| To keep the appliance free from contamination.
Lower spray arm| To clean the dishes in the lower basket.
Upper spray arm| To clean the dishes in the upper basket.

CONTROL PANEL
(Figure 2)
A …………………Programs
B…………………………. Display
C……………………… On/off button
D ……………………..Program selector button
E…………………….. Timer button
F ………………………….Half-load button
G…………………….. Half-load indicator
H……………………… Salt indicator
I ……………………….Rinse aid indicator

Item

|

Function

---|---
Programs| To show an overview of the available programs. Refer to section ‘Programs’.
Display| To show the number of the selected program.
On/off button| To start or stop the appliance.
Program selector button| To select a program.
Timer button| To delay the start of a program.
Half-load button| To decrease the duration of the selected program. This decreases energy and water consumption.
Half-load indicator| To show that the half-load option is selected.
The indicator is on when the half-load option is selected.
Salt indicator| To show that the level of salt is low.
The indicator is on when the salt reservoir is almost empty.
Rinse aid indicator| To show that the level of rinse aid is low.
The indicator is on when the rinse aid reservoir is almost empty.

PROGRAMS

Icon

| Name| Description|

Time [min.]

---|---|---|---

eco

| P1 – Eco| Daily program for normally soiled dishes. The program takes longer, but uses less water and slowly heats for lower energy consumption.| 205


| P2 – Intensive| Program for heavily soiled dishes.| 117


| P3 – Hygiene| Program for heavily soiled dishes that need a hygienic cleaning.| 127


| P4 – Quick ’50| Short program for normally soiled dishes.| 50


| P5 – Quick ’30| Short program for lightly soiled dishes, such as cups and glasses.| 30


| P6 – Quick rinse| Fastest program for lightly soiled and recently used dishes. The program is suitable for 4 place settings.| 15

  • The program duration can change based on the amount of dishes, the water temperature, the ambient temperature and selected additional functions.

  • The eco program is suitable to clean normally soiled dishes. It is the most efficient program because of the combined energy and water consumption and it complies with the EU ecodesign legislation.
    Note: The energy consumption values of the eco program can differ according to regulations 10/16/2010 and 1059/2010. The table complies with regulations 2019/2022 and 2017/2022.

  • When the appliance is used according to the instructions of the manufacturer, washing dishes in a household dishwasher usually consumes less energy and water during the use phase compared to hand-washing dishes.

  • Short programs do not include drying. · Only use powder detergent when you choose a short program. · To assist drying, we recommend opening the door 15 cm after a cycle is complete.

Operation

PREPARING FOR OPERATION

  1. Do a check if the electricity and the water supply connections of the appliance match the values indicated in the installation instructions.
  2. Remove all packaging material inside the appliance.
  3. Fill the salt reservoir. Refer to section ‘Filling the salt reservoir’.
  4. Fill the rinse aid reservoir. Refer to section ‘Filling the rinse aid reservoir’.

FILLING THE SALT RESERVOIR
For a good result the appliance needs soft (less calcareous) water. Salt is used to soften the water and it prevents white lime residues on your dishes and the interior of the appliance.
Caution: Only use salt that is suitable for a dishwasher. Do not use table salt.
Note: Fill the salt reservoir when the salt indicator on the control panel is on.

  1. Remove the lower basket.

  2. Turn the cap (A) of the salt reservoir counter-clockwise to remove it.

  3. Fill the salt reservoir with water.
    **** Note: You only have to fill the salt reservoir with water before first use of the appliance.
    (Figure 3) (Figure 4)

  4. Put a funnel in the opening of the salt reservoir.

  5. Fill the reservoir with salt until the overflow level.

  6. Install the cap of the salt reservoir.
    (Figure 5)
    Caution: Remove any spilled salt immediately and run a full program to prevent corrosion of the appliance.

SETTING THE LEVEL OF SALT CONSUMPTION
The salt consumption of the appliance depends on the level of water hardness. Set the level of salt consumption according to the information in section ‘Water hardness level settings (salt consumption)’.
Note: Contact your local water company to verify the level of water hardness in your area.
Note: As a default, the level of water hardness of the appliance is set to level 3.

  1. Make sure that the appliance is off.
  2. Push the on/off button to start the appliance.
  3. Push and hold the program selector button immediately after the appliance starts.
  4. Hold the program selector button until the display briefly shows SL. After that the display shows the latest set level of water hardness.
  5. Push the program selector button to change the level of water hardness.
  6. Push the on/off button to confirm the setting.

FILLING THE DETERGENT RESERVOIR
Warning: Store detergent out of reach of children in a cool and dry place.
Caution: Only use detergent that is suitable for dishwashers.
Caution: Do not put a detergent tablet in the cutlery basket, only use the detergent reservoir.
Note: Detergent is available in powder, gel and tablets and is also available as a combined product (with salt and/or rinse aid). Combined products only produce sufficient results under certain conditions. Observe the instructions of the packaging.

  1. Make sure that you fill the detergent reservoir before you start the appliance.

  2. Push the latch (A) to open the detergent reservoir.

  3. Fill the reservoir (B) with detergent: (Figure 6) (Figure 7)
    a. Use 25 grams of detergent for heavily soiled dishes.
    b. Use 15 grams of detergent for lightly soiled dishes.
    Caution: The detergent reservoir has a capacity of 40 grams. Do not overfill the detergent reservoir. This can result in poorly dissolving detergent and damage to your glassware.

  4. Close the detergent reservoir. 5. Select a program. 6. Close the door.

FILLING THE RINSE AID RESERVOIR
Rinse aid is used to prevent traces of water droplets on clean dishes and increases drying performance.
Caution: Only use rinse aid that is suitable for dishwashers.
Note: Fill the rinse aid reservoir when the rinse aid indicator on the control panel is on.

  1. Open the rinse aid reservoir (A).
  2. Fill the reservoir (B) with rinse aid until the MAX level.
    (Figure 8) (Figure 9)
    **** Caution: Remove any spilled rinse aid immediately. Spilled rinse aid can form extreme foam which can cause leaks.

SETTING THE LEVEL OF RINSE AID CONSUMPTION
When water stains form on your dishes after a wash cycle, you have to increase the level of rinse aid consumption. When blue stains form on your dishes after a wash cycle, you have to decrease the level of rinse aid consumption. Set the level of rinse aid consumption according to the information in section ‘Rinse aid consumption settings’.
Note: As a default, the level of rinse aid consumption of the appliance is set to level 4.

  1. Make sure that the appliance is off.
  2. Push the on/off button to start the appliance.
  3. Push and hold the program selector button immediately after the appliance is turned on.
  4. Hold the program selector button until the display briefly shows rA. After that the display shows the latest set level of rinse aid consumption.
  5. Push the program selector button to change the level of rinse aid consumption.
  6. Push the on/off button to confirm the setting.

LOADING THE APPLIANCE
Correctly placing dishes into the appliance has a positive effect on the energy consumption and the washing and drying performance of your appliance.
Manual pre-rinsing of tableware leads to increased water and energy consumption and is not recommended. Remove any coarse food deposits from the dishes before placing the dishes into the appliance. You can place dishes in the cutlery basket, the upper basket and the lower basket.
Caution: Make sure that you load the appliance in such a way that the dishes do not block the upper and lower spray arm. If the spray arms are blocked they cannot spin during washing.
Loading the cutlery basket
The cutlery basket is designed for loading cutlery.
Warning: Place sharp items of cutlery, such as knives and forks, face down in the cutlery basket to prevent injury.
Caution: Make sure that there are no items of cutlery sticking out of the bottom of the basket.

1. Place the cutlery piece by piece in a compartment of the cutlery basket to make sure that the spray arms can reach all items.
(Figure 10)
Loading the upper basket
The upper basket is designed for loading cups and saucers, small bowls and glasses. You can both adjust the height
of the upper basket and the height of the racks of the upper basket to create more space.

  1. If necessary, adjust the height of the racks of the upper basket. Refer to section ‘Adjusting the height of the racks of the upper basket’.

  2. If necessary, adjust the height of the upper basket. Refer to section ‘Adjusting the height of the upper basket’.

  3. Place the dishes in the upper basket. (Figure 11)

  4. Make sure that you place wine glasses and long-stem glasses against the edge of the basket, rack or glass supporter wire.
    Caution: Do not place wine glasses and long-stem glasses against other items to prevent damage to the glasses.

  5. Place long, small cooking utensils, such as wooden spoons, in the middle of the upper basket.

Loading the lower basket
The lower basket is designed for loading pots with long handles, pans, lids, plates and salad bowls. The lower basket also has space for the cutlery basket.

  1. Place the dishes correctly in the lower basket. (Figure 12)
  2. Do not place the dishes incorrectly in the lower basket. (Figure 13)

ADJUSTING THE HEIGHT OF THE RACKS OF THE UPPER BASKET

The racks can be moved up to create more space in the upper basket, for example to place different-sized glasses under the racks or to place cutlery items on the racks.

  1. Move the racks (A) up or down. (Figure 14)

ADJUSTING THE HEIGHT OF THE UPPER BASKET

The complete upper basket can be moved to create more space in the upper basket or in the lower basket. When the upper basket is in the upper position, you can place large items, such as pots and large plates, in the lower basket. When the upper basket is in the lower position, you can place large plates in the upper basket.

  1. Open the latch (A) on both guiding rails.

  2. Remove the basket from the guiding rails. (Figure 15)

  3. Put the runners in the guiding rails: (Figure 16)
    a. Put the upper runners (B) in the guiding rails to put the basket in the lower position.
    b. Put the lower runners (C) in the guiding rails to put the basket in the upper position.

  4. Push the basket back in the guiding rails.

  5. Close the latch on both guiding rails.

STARTING THE APPLIANCE

  1. Push the on/off button to start the appliance.

CHOOSING A PROGRAM
Note: For an overview of the programs, refer to section ‘Programs’.

  1. Use the program selector button to choose a program. The display shows the selected program and the duration.

  2. Use the timer button to delay the start time of the program. Refer to section ‘Delaying the program’.

  3. Use the half-load button to add the half-load option to the selected program.
    Note: If the half-load option is not compatible with the selected program, a buzzer sounds.

  4. If necessary, cancel the half-load option by pushing the half-load button again until the corresponding indicator goes off. The program starts when you close the door.

CHANGING THE PROGRAM
You can change the program while the appliance is running.

  1. Carefully open the door to avoid water spillage.
  2. Use the program selector button to choose another program.
  3. Close the door.

The newly selected program will resume the course of the previously selected program.

DELAYING THE PROGRAM
Note: The start time of a program can be delayed for a maximum of 19 hours.

  1. Push the timer button to delay the start time of a program. Every time you push the button the timer increases by 1 hour.
  2. Push the timer button again to change the time or cancel the timer.
  3. Close the door to activate the timer.
    The program will start when the timer has finished.

RESETTING THE PROGRAM
You can reset the program while the appliance is running.

  1. Carefully open the door to avoid water spillage. The display shows the selected program.
  2. Push and hold the program selector button for 3 seconds. The display shows 1. 3
  3. Close the door to let the appliance drain the water inside. This takes about 30 seconds.

A buzzer sounds five times when the program is cancelled.
STOPPING THE APPLIANCE
 
Note: The appliance is silent for 40 to 45 minutes during the drying process.
Note: A buzzer sounds five times when the program is finished.

  1. Open the door.
  2. Wait a few minutes before you unload the appliance. The dishes are very hot and can break.
  3. Push the on/off button to switch off the appliance.

Cleaning and maintenance

CLEANING THE APPLIANCE
Caution: Make sure that the appliance is off.
Note: If you clean the appliance regularly, it will improve the service life.

  1. Clean the outside of the appliance. Use a damp cloth.
  2. Clean the seals of the door. Use a soft cloth.
  3. Clean the inside of the appliance in case of high contamination:
    a. Fill the detergent reservoir with a special cleaning agent for dishwashers.
    b. Select a program with a high temperature.
    c. Start the program.

CLEANING THE FILTERS
The filter system of the appliance consists of three components: the main filter, the micro filter and the sieve. Clean the filters weekly.
Warning: Do not use the appliance without the filter system.
Note: Clean filters make sure that your appliance functions correctly.

  1. Remove the lower basket.

  2. Turn the main filter (A) counter-clockwise to remove it.
    Note: The micro filter is attached to the main filter. (Figure 17)

  3. Remove the main filter (A) from the micro filter (B).(Figure 18)

  4. Remove the sieve (C).(Figure 19)

  5. Clean the main filter, the micro filter and the sieve. Use warm water and a dishwasing brush.

  6. Install the sieve.

  7. Install the main filter into the micro filter. Make sure that the markers are aligned.

  8. Install the main filter into the sieve.

  9. Turn the main filter clockwise to fasten it.(Figure 20)

Caution: Make sure that the filters are placed correctly. Incorrect placement of the filters affects the maximum performance of the appliance.

CLEANING THE SPRAY ARMS

  1. Remove the upper and lower basket.
  2. Remove the nut (A).
  3. Remove the upper spray arm (B).
  4. Pull the lower spray arm (C) upwards to remove it.
  5. Clean the spray arms. Use warm water.
  6. Install the lower spray arm (C).
  7. Install the upper spray arm (B).
  8. Tighten the nut (A).

Extra information

WATER HARDNESS LEVEL SETTINGS (SALT CONSUMPTION)

Level| German hardness [dH]| French hardness [dF]| British hardness [dE]| Display indicator
---|---|---|---|---
1| 0-5| 0-9| 0-6| L1
2| 6-11| 10-20| 7-14| L2
3| 12-17| 21-30| 15-21| L3
4| 18-22| 31-40| 22-28| L4
5| 23-31| 41-55| 29-39| L5
6| 32-50| 56-90| 40-63| L6

RINSE AID CONSUMPTION SETTINGS

Level

| Number of rinse aid doses that is dispensed|

Display indicator

---|---|---
1| Rinse aid not dispensed| r1
2| 1 dose| r2
3| 2 doses| r3
Level| Number of rinse aid doses that is dispensed| Display indicator
---|---|---
4| 3 doses| r4
5| 4 doses| r5

Troubleshooting

GENERAL TROUBLESHOOTING PROCEDURE

  1. Try to find a solution for the problem with the help of the troubleshooting table and the fault codes.
  2. If you cannot find a solution for the problem, reset the appliance. Refer to section ‘Resetting the program’.
  3. If the fault code keeps reoccuring, contact the Inventum service dienst.

TROUBLESHOOTING TABLE

Problem| Possible cause|

Possible solution

---|---|---
The program does not start.| The mains plug is not connected.| Connect the mains plug.
There is a problem with the fuse.| Do a check on the fuse box.
There is no water supply.| Open the water tap.
The door of the appliance is open.| Close the door.
The appliance is switched off.| Start the appliance. Refer to section ‘Starting the appliance’.
The water inlet hose and filters are clogged.| Make sure that the water inlet hose and the filters are not clogged.
A function indicator is on and the display goes on and off.| The door is open.| Close the door.
The detergent reservoir contains detergent residues.| The detergent reservoir is filled while the reservoir was still damp.| Make sure that you fill the detergent reservoir when it is dry.
The appliance contains water when the program is finished.| The drain hose is clogged or twisted.| • Make sure that the drain hose is not clogged.

• Make sure that the drain hose is not twisted.

The filters are clogged.| Clean the filters. Refer to section  ‘Cleaning the filters’.
The program has not finished.| Wait until the program is finished.

A buzzer sounds five times when the program is finished.

The appliance stops during a program.| There is a power failure.| Make sure that there is power.
There is a water inlet failure.| Make sure that there is water inlet supply.
The program is paused.| Start the program.
The appliance makes unusual sounds during a program.| The appliance is not loaded correctly.| Make sure that you load the appliance correctly. Refer to section ‘Loading the appliance’.
One of the spray arms hits the dishes.| Make sure that you load the appliance correctly. Refer to section ‘Loading the appliance’.

FAULT CODES

Fault code

| Possible cause|

Possible solution

---|---|---
F5| There is insufficient water supply.| • Make sure that the water tap is fully open and that the water supply is not blocked.
• Close the water tap, remove the water inlet hose and clean the filter of the hose.
• Contact the Inventum-servicedienst if the fault code keeps re-occuring.
F3| The water supply does not stop.| • Close the water tap.
• Contact the Inventum servicedienst.
F2| The waste water in the appliance cannot be discharged.| • Do a check if the drain hose is clogged.
• Do a check if the filters are clogged.
• Reset the program. Refer to section ‘Resetting the program’.
• Contact the Inventum servicedienst if the fault code keeps reoccuring.
F8| The heater has an error.| Contact the Inventum servicedienst.
F1| The safety for water overflow is activated.| • Disconnect the mains plug and close the water tap.

• Contact the Inventum service dienst.

F7| The temperature of the appliance is too high.| Contact the Inventum service dienst.
F6| The heat sensor has an error.| Contact the Inventum service dienst.
FE| There is an electronic error.| Contact the Inventum service dienst.

General terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.
2-year full manufacturer’s warranty

  1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at ‘https://www.inventum.eu/service-aanvraag‘.
  2. The 2-year warranty period starts from the date the product is bought. 3. In order to claim under the warranty, you must produce a copy of the original receipt. 4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

5-year Inventum warranty

  1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register the product within 45 days of purchase. You can read more about registering the product in the following paragraph.
  2. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will only pay the costs of exchange. The current costs of exchange are listed at ‘https://www.inventum.eu/ omruilkosten’.
  3. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at ‘https://www.inventum.eu/serviceaanvraag‘.
  4. The 5-year warranty period starts from the date the product is bought.
  5. In order to claim under the warranty, you must produce a copy of the original receipt.
  6. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Product registration

  1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of purchase, via the website ‘https://www.inventum.eu/garantie-registratie‘. If you did not register the product within 45 days of purchase, you can still do so up to 2 years after the purchase date. However, there will be a charge. The one-off registration charge is 89 for each separate product. Registration is possible only for products that are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is stated in the product user manual and in the product information sheet, on Inventum’s website.
  2. The warranty period always starts from the date the product is bought. If the product is registered for the extended warranty at a later date, the warranty period still starts from the original date of purchase.
  3. The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt and the Inventum 5-year warranty certificate.

Large domestic appliances

  1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the form at ‘https://www.inventum.eu/service-aanvraag‘, by calling the Inventum costumer service department or in the store where you bought the device. The telephone number of the costumer service department can be found at ‘https://www.inventum.eu‘.
  2. In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and then. The Inventum customer service department can also decide to have the device exchanged.
  3. If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase,Inventum will not charge any costs for the exchange, call-out or for parts and labour.
  4. If you registered the product as described before at ‘https://www.inventum.eu/garantie-registratie‘ and you subsequently report a breakdown of a large domestic appliance in the 3rd to 5th year of the date of purchase, the 5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at ‘https://www.inventum.eu/omruilkosten‘. If you did not register the product, the 3-year extended warranty does not apply.
  5. When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to make an appointment. When the report is made in a weekend or during a public holiday, this will be the next working day.
  6. If you report a breakdown or fault via the form at ‘https://www.inventum.eu/service-aanvraag‘, you will be kept informed of the progress via mobile messages and e-mail.
  7.  The warranty period starts from the date the product is bought.
  8. In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year warranty certificate.
  9. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period

  1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services department via the form at ‘https://www.inventum.eu/service-aanvraag‘ or by calling the costumer services department.
  2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
  3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.
  4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labour.
  5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.

Warranty exclusions

1. The following is excluded from the aforesaid warranties:

  • normal wear and tear;
  • improper use or misuse;
  • insufficient maintenance;
  • failure to comply with the operating and maintenance instructions;
  • unprofessional installation or repairs by third parties or the customer himself;
  • non-original parts used by the customer;
  • use for commercial or business purposes;
  • removal of the serial number and/or rating label.

2. In addition, the warranty does not apply to normal consumer goods, such as:

  • dough hooks, baking tins, (carbon) filters, etc.;
  • batteries, bulbs, carbon filters, fat filters, etc.;
  • external connection cables;
  • glass accessories and glass parts such as oven doors;
  • and similar items.

3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at ‘https://www.inventum.eu/serviceaanvraag‘. If transport damage is not reported within this period, Inventum does not accept any liability in this respect.
4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is normally insured under the home contents insurance.

Important to know

  1.  The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
  2. Parts that have been replaced, packaging material and exchanged devices are taken back by the service engineer and become the property of Inventum.
  3. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
  4. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges, will be charged to the customer.
  5. Inventum cannot be held liable for damage as a result of devices built in incorrectly.
  6. Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory provisions.
  7. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.

Inventum huishoudelijke Apparaten B.V.
Postbus 5023
6802 EA Arnhem
www.inventum.eu
facebook.com/inventum1908
youtube.com/inventum1908
IVW6008AXL/01.0521

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References

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