SFA SANIPACK Sanitary Sewage Pump Instruction Manual

: June 5, 2024
: SFA

Table of Contents

SANIPACK Sanitary Sewage Pump
SERVICE HELPLINES
DESCRIPTION
APPLICATIONS
INSTALLATION
COMMISSIONING THE UNIT
MAINTENANCE
FAULT FINDING / REMEDIES
GUARANTEE
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Sanitary Sewage Pump
Instruction Manual

SANIPACK Sanitary Sewage Pump

UNITED KINGDOM SANIFLO Ltd.,
Howard House, The Runway
South Ruislip Middx.,
HA4 6 SE
Tel. +44 208 842 0033
Fax +44 208 842 1671

SERVICE HELPLINES

United Kingdom
TEL 08457 650011 (Call from a landline)
FAX 020 8842 1671
Service information: www.sfa.fr

DESCRIPTION

This macerator is (manufactured in a factory that is quality) certified to ISO 9001. Installed and used correctly, the unit will give consistent and reliable service.
This device is not designed for persons (including children) with limited physical, sensory or mental abilities, or those with minimal experience and knowledge, unless they are monitored and are given the necessary instructions for using the device, with the help of a person responsible for their safety. Monitor children and make sure they do not play with the device.

APPLICATIONS

This appliance is a compact lift pump unit designed for removing wastewater from a horizontal outlet toilet, shower, bidet or washbasin (*: depending on the model). This appliance conforms to EN 12050-3 and the European standards concerning electrical safety and electromagnetic compatibility. To view the DoP (Declaration of performance) please click on the `Illustrations and Datasheet’ tab on each product page on our website.

INSTALLATION

The unit should be accessible for possible service. The fitting and working of your appliance must meet local regulations and the EN 12056-4 standard. To optimize the latest technical developments concerning soundproofing incorporated into this unit, it is important to:

position the WC pan so that it is not in contact with a partition or wall of the room
place the WC pan on a perfectly level surface to ensure that the resilient mounts are fully efficient
fix the discharge pipe correctly, with distances of not more than one meter between the fastenings.

CONNECTION TO THE ELECTRICAL SUPPLY
The electrical installation should be carried out by a qualified person. The unit requires a 220/240V single phase AC 50 Hz supply (UK specification). The power supply circuit of the appliance must be earthed (Class I) and protected by a GFCI high sensitivity (30mA).
Warning: Ensure the electricity is turned OFF at the main switchboard before wiring to the connector.
All wiring must conform to BS7671, 1992 requirements for electrical installations. Do not connect the unit to a conventional plug and socket. It must be wired into a fused, unswitched, fixed wiring connector fitted with a 5 amp fuse. The wires in the mains lead are colored in accordance with the following code: Brown – Live Blue – Neutral Green/Yellow – Earth
The connection must be used exclusively to power the device. All work on cable, pressure chamber, and motor should only be carried out by a qualified Saniflo servicing agent, as special tools are required. Please do not cut/ shorten the electrical supply cable which can make it very difficult to remove in the event of a service requirement.

COMMISSIONING THE UNIT

Flush the WC checking that all seals and connections are watertight. Check both the discharge pipework from the unit and the other sanitary appliance connections. Check the watertightness of connections to sanitary appliances: toilet, shower, bidet or washbasin (*: depending on the model).

MAINTENANCE

WARNING !!! In the event of prolonged absence, it is essential to turn off the water supply to protect the installation against sub-zero temperatures.
CARE OF YOUR UNIT
In order to remove the scale and clean the macerator and the bowl, use the SANIFLO
Cleanser/Descent.

Disconnect the macerator power supply,
Pour an amount of cleanser into the pan.
Leave it to stand for 1 or 2 hours,
Re-connect the macerator power supply,
Rinse by operating the flushing system twice.
Carry out the operation once every 3 months on average, but the frequency may need to be changed depending on the hardness of the water.

FAULT FINDING / REMEDIES

****IN ALL CASES, YOU MUST DISCONNECT THE MACERATOR FROM THE POWER SUPPLY

SYMPTOMS

The motor does not activate
The motor emits a rattling or crunching sound, and hums, but does not run
The motor intermittently activates
The motor operates normally but continues to run for a long time
The unit stops
The motor is surging and water in the WC pan goes down very slowly
Cloudy water comes up into the shower basin (units with side inlets)

PROBABLE CAUSES

The electrical power supply is not active
The electrical power supply is defective
The motor or the control system is defective
Foreign object into the box
Problem with the motor or the control system
The connected sanitary devices are dripping water
The non-return valve is faulty
The length or height of the installation is over the specification, or there are too many bends/elbows
The pump cover plate is partially obscured/blocked
The unit has been running for too long (thermal cut-out)
The air dispenser is clogged up · Problem with motor
The shower was installed too low as compared with the macerator unit
Hinged side inlet discs clogged up

REMEDIES

Restore the electrical supply
Check the electrical power supply
Otherwise, ask an approved repair agent to intervene
Remove the foreign body
Otherwise, ask an approved repair agent to intervene
Check the installation upstream
Clean or replace the non-return valve
Check the installation
Otherwise, ask an approved repair agent to intervene
Wait for reset, then ask an approved repair agent to intervene
Clear the air relief hole
Otherwise, ask an approved repair agent to intervene
Check the installation
Clean the hinged discs
Otherwise, ask an approved repair agent to intervene

GUARANTEE

2 years guarantee as from its date of purchase subject to correct installation and correct use.
Only the disposal of toilet paper, fecal matter, and wastewater will be under guarantee. Any damage due to foreign bodies such as cotton, condoms, sanitary towels, wet wipes, food, hair, metal, wood, or plastic objects, will not be under guarantee. Solvents, acids, and other chemicals can also cause damage to the unit and will invalidate the guarantee.
© SFA 12/2015 – WE RESERVE THE RIGHT TO MAKE MODIFICATIONS IN THE FURTHERANCE OF TECHNICAL DEVELOPMENT.

UNITED KINGDOM
SANIFLO Ltd.,
Howard House, The Runway
South Ruislip Middx.,
HA4 6SE
Tel. +44 208 842 0033
Fax +44 208 842 1671
Service information: www.sfa.biz