AENO ARC0002S Robot Vacuum Cleaner User Manual

: June 5, 2024
: AENO

Table of Contents

Vacuum cleaner specifications
Docking station specifications
Scope of supply
Limitations and warnings
Charge before operation
Control of the vacuum cleaner using the buttons on its body
Remote control of the vacuum cleaner
Wet cleaning with the water container
Vacuum cleaner maintenance
Troubleshooting
Recycling information
Documents / Resources

AENO ARC0002S Robot Vacuum Cleaner User Manual

The AENO RC2S/RC3S robot vacuum cleaner is a household device designed for automatic indoor cleaning.

Vacuum cleaner specifications

Dimensions: Ø 330mm × 96mm. Net weight: 2.7kg. Power supply voltage of the vacuum cleaner: 14.8V DC (input); 0.6A; 28W. Rechargeable lithium-ion battery capacity: 3000mAh. Power adapter voltage: 100–240V AC; amperage: 0.6A; frequency: 50/60Hz. Dust container capacity: 600ml. Water tank capacity: 350ml. Operation time: 130 minutes. Operating temperature range: 0 °C to +40 °C. Charging time: 300 minutes. Wi-Fi module. Control: manual, via the AENO mobile app.

Docking station specifications

Dimensions: 130mm × 130mm × 80mm. Net weight: 190g. Input: 100–240V AC.
Output: 19V DC, 0.6A. Power: 11.4 W.

Scope of supply

(see figure a)
Scope of supply

(1) robot vacuum cleaner, (2) docking station, (3) power adapter, (4) vacuum cleaner maintenence brush, (5) dust container, (6) documentation (quick start quide and warranty card), (7) side brushes (4 pcs), (8) HEPA filter (2 pcs), (9) floor-cleaning cloth (2 pcs), (10) water container.

Limitations and warnings

Do not disassemble or repair the device yourself. Do not use the device in rooms with a risk of fire or explosion, or near an open flame. Only use the original power adapter, otherwise the device may be damaged. Do not use the device outdoors. Avoid the entrance of water into the body of the device; do not use the device in rooms with a high humidity, such as bathrooms. Do not place the device where it can easily fall down from (tables, chairs, stairs, high platforms, etc.).

The vacuum cleaner has several sensors: a lidar (18) located on the surface of the body of the vacuum cleaner (19) and the sensors on the bumper . (17) Do not allow foreign objects to fall on the sensors. During cleaning, make sure children and the elderly are safe to avoid injuries. If the body of the vacuum cleaner gets too hot while charging, stop charging it. Do not use the vacuum cleaner battery with other devices. Do not short-circuit or disassemble the battery.
Power off the device if it has been idle for a while. The vacuum cleaner must be on and charged at all times to operate on a schedule

Charge before operation

Remove the protective plugs from the body of the vacuum cleaner (see figure b) before operation. Fit the side brushes (7) to the device (see figure c).
Charge before operation Charge before
operation

Connect the docking station (2) to a power outlet using the power adapter (3)(see figure d). Insert the power adapter plug into a power outlet and the power adapter connector into the socket (12) on the body of the docking station. Hold the vacuum cleaner (1) by its body and align the contacts on its bottom between the side brushes with the contacts on the docking station (11). If the (13) robot vacuum cleaner is positioned correctly, the LED on the docking station and the recharge icon on Robot will blink. Once the charge is complete, the recharge icon on Robot will always be on. The first charge from the docking station should last for 6.5 hours.
Charge before operation

WARNING! The docking station must be placed by the wall (see figure d). Remove all objects within 0.5 meters to the left and right of the station and 1.5 meters in front of it.

Control of the vacuum cleaner using the buttons on its body

To start cleaning, turn on the “START/STOP” button on the body of the vacuum cleaner (15) (see figure e). Press the “START/STOP” button again to stop the device. Upon pressing the “BASE” button (16) the vacuum cleaner returns to the docking station to recharge.
Control of the vacuum cleaner

WARNING! The robot vacuum cleaner automatically stops cleaning and returns to the docking station to recharge if its battery level is too low.

Remote control of the vacuum cleaner

You can control the vacuum cleaner via the AENO mobile app.

ATTENTION! Make sure your smartphone is connected to a 2.4 GHz Wi-Fi network.

Connect the docking station to the power supply.
Log in to your AENO app account or create a new one; to do that, download the mobile app from Google Play or the Apple Store.
Tap “+” or “Add device” on the home screen of the app. In the window that opens, select the “Vacuum Cleaner” category.
Note: If the system prompts you to turn on some features on your smartphone, follow the recommendations in the prompts.
Enter your Wi-Fi network name and password if the fields had not been filled automatically. Make sure that the AP mode is selected in the upper right corner.
Press the Start/Stop button to turn on the vacuum cleaner. After 15 seconds, on the control panel, press and hold the Wi-Fi button until the button light starts flashing. Then check the “Make sure the LED indicator is blinking” box on the Connection Instructions screen and tap “Next”.
Connect your smartphone to the Wi-Fi hotspot named “Smart Life – XXXX”.
Go back to the app and tap “Connect”.
Wait for the “Device successfully added” message to appear.
Note: The device can also be operated via voice assistants. Detailed information is available in the complete operation manual at aeno.com/documents. If the connection fails, make sure the device is plugged into a power source, turned on and charged, check the router’s Wi-Fi settings at https://aeno.com/routerhelp, and then repeat the connection process.

Wet cleaning with the water container

The robot vacuum cleaner comes with a default dust container. It should be replaced with a water container for wet cleaning.

To remove the dust container (5) from the cleaner, press down on the dust container lock (20) (see figure e) and pull it out of the cleaner. Take the water container (9), turn it over, open its lid, fill the container at least 2/3 full of clean water and close the lid (see figure f). Attach the floor-cleaning cloth (10) to the bottom of the water container. Then replace the dust container with the water container. The vacuum cleaner is ready for wet cleaning. Additionally, you can control the water supply via the AENO app.

WARNING! Do not use the vacuum cleaner in wet cleaning mode to clean carpets.

Vacuum cleaner maintenance

The side brushes (7) can be washed with hot water or cleaned with a damp cloth. To clean the dust container, remove it from the vacuum cleaner by pulling down on the lock (20). Then open the rear lid of the dust container and shake the rubbish and dust out into the rubbish bin (see figure g).

Open the top lid of the container and take out the HEPA filter (8). Clean the filter and container with the vacuum cleaner maintenance brush (4) or a dry cloth. The water container and the floor-cleaning cloth can be cleaned with water. The roller brush (21) (see figure c) can be cleaned with the vacuum cleaner maintenance brush (4) provided that you remove the roller brush from the body of the device by releasing the two locks (see figure h).

WARNING! Never wash the dust container, HEPA filter and roller brush with water.

Troubleshooting

The vacuum cleaner does not turn on. Possible reasons and solution: Make sure that the START/STOP button (15) is on, the vacuum cleaner is charged, and the room temperature is between 0 °C and +40 °C. Try turning the vacuum cleaner on via the AENO app. When the vacuum cleaner is docked, it may not respond to commands from the app.
The vacuum cleaner does not charge. Possible reasons and solution: Make sure that the docking station is connected to a power outlet via the power adapter (3), and the LED on the body of the docking station is blinking. Clean any dirt off the metallic contacts on the docking station and the vacuum cleaner with a soft dry cloth.
The vacuum cleaner does not connect via Wi-Fi.
WARNING! The vacuum cleaner does not support 5 GHz networks. Possible reasons and solution: Make sure that your router supports the 2.4 GHz signal. Place the vacuum cleaner and smartphone as close to the router as possible and try to reconnect. Check if the AENO app is installed on your smartphone. Check if the vacuum cleaner is connecting to the app properly according to the instructions.
The vacuum cleaner does not work on a schedule. Possible reasons and solution: make sure the START/STOP button (15) is on and the vacuum cleaner is charged and not stuck. If you turnthe vacuum cleaner off and then on again, the schedule will be cancelled. Set the schedule again via the AENO app.
The vacuum cleaner returns to the docking station before cleaning is complete. Possible reasons and solution: The vacuum cleaner automatically returns to the docking station when the battery charge is lower than 15 %.
Charge the vacuum cleaner.
The vacuum cleaner reverses and does not clean up in some areas.
Possible reasons and solutions: avoid using the vacuum cleaner on dark surfaces, remove dark carpets and fabrics from the floor, close the curtains if there is bright sunlight, wipe the infrared sensors and bumper at the front of the vacuum cleaner with a soft cloth.
The suction power has decreased. Possible reasons and solution: clean the dust container, all the filters, the roller brush and suction opening.
The vacuum cleaner suddenly stopped working. Possible reasons and solution: check if the battery is charged and the vacuum cleaner is not stuck.
Turn the device off and on with the START/STOP button (15).
WARNING! If none of the possible solutions eliminates your problem, contact your supplier or service center. Please do not disassemble or attempt to repair the device yourself.

Recycling information

The symbol indicates that you must follow the Waste Electrical and Electronic Equipment (WEEE) and Waste Battery and Battery Regulations when disposing of the device, its batteries and accumulators, and its electrical and electronic accessories.
According to the rules, this equipment must be disposed of separately at the end of its service life.
Do not dispose of the device, its batteries and accumulators, or its electrical and electronic accessories together with unsorted municipal waste, as this will harm the environment.
To dispose of this equipment, it must be returned to the point of sale or turned in to a local recycling facility.
You should contact your local household waste disposal service for details.

The warranty period and service life is 2 years from the date of the purchase of the product.
Information about the manufacturer: ASBISc Enterprises PLC, Agios Athanasios, Diamond Court, 43 Kolonakiou Street, 4103 Limassol, Cyprus. Made in China.
Current information and a detailed description of the device, as well as connection instructions, certificates, and the information about the companies which accept quality claims and warranties, are available for download at aeno.com/documents. All trademarks and names herein are the property of their respective owners.

GET MORE
aeno.com

Icons