OTTO TW210 True Wireless Earbuds with Charging Case Instruction Manual

June 12, 2024
OTTO

OTTO TW210 True Wireless Earbuds with Charging Case Instruction Manual

PRODUCT OVERVIEW

Recharge the earbuds and charging case in full before using it for the first time.

POWER ON/OFF

  1. Power On: Take out both earbuds from the charging case, earbuds will turn on automatically. Manually turn on both earbuds by press and hold on the MFP of each side of the earbuds until a prompt voice plays “Power On”.
  2. Power Oft: Put both earbuds back to the charging case, earbuds will automatically turn off. Manually turn off both earbuds by press and hold on either side of the MFP of earbuds until a prompt voice plays “Power Off”.

PAIRING

**(Pairing process is required only on new device) ***

  1. Take out both earbuds from the charging case, earbuds will automatically turn on and enter pairing mode (indicator light flashes red & blue simultaneously).
  2. Turn on Bluetooth function on mobile device. Then select “TW210” from the device available list to pair.
  3. Once pairing is successful, indicator on earbud will turn off. A voice prompt “Connected” will play upon success of pairing.
  4. Bluetooth status on mobile screen will also display “Connected” under the name “TW210”.
  5. Launch the music Apps on the mobile phone and start to enjoy the music playback. By default, the earbuds will automatically search and pair with the last connected device after being turned on.

CHARGING OPERATION

Recharging earbuds/charging case

  1. Recharge earbuds by inserting both earbuds into the charging case firmly. The status light on the charging case turns on solid blue during the charging process.
  2. The tatus light turns off once the earbud is fully charged. Charging time may vary based on the battery level of the earbuds and charging case.
  3. Recharge the charging case by connecting the USB charging cable (included) to the charging port on the bottom of the charging case and the other end to a USB power source.
    1. Status light on charging case flashes in red during the charging process and will turn into solid red once the charging process is completed.

EARBUDS FUNCTIONS

  • Play/Pause: Tap once on either side of the MFP 1.

  • Next track: Tap twice on the MFP of right earbud.

  • Previous track: Tap twice on the MFP of left earbud.

  • Volume up: Long press on the MFP of right earbud and a beep tone will confirm one level up.

  • Volume down: Long press on the MFP of left earbud and a beep tone will confirm one level down.

  • Voice assistance: Tap three times on either side of MFP.

  • Answer call (during phone ring): Tap once on either side of the MFP.

  • Reject call: Press and hold on either side of the MFP.

  • Hang up call (during phone conversation): Tap once on either of the MFP.

  • 1 Launching music player program prior to music playback is required.

REMINDER

Select the adequate size of ear adaptors lo improve the wearing comfort and listening experience.

TROUBLESHOOTING

Issue Possible Cause Solution
Audio from earbuds is lagging or one side dropped out. •  Signal interference

from surrounding environment such as cellular signal tower and WIFI broadcast antenna.| •  Leave the premises to reduce the interference•  Turn off both earbuds and remove “TW21O” from the Bluetooth device list on your mobile device. Re-initiate the pairing process.
Charging case cannot be recharged.| •  A loose connection on USB charging cable in between charging case and USB power source.•  USB power source is not working.| •  Check both connections of the USB charging cable.•  Check status of the USB power source.
No audio during hands-free operation.| •  Bluetooth connection is interrupted.•  Audio volume level was set too low.| •  Check the Bluetooth connection.•  Check sound

volume setting on the mobile phone.

Earbuds are not charging.| •  Battery level in charge case is low.•  Earbud charge points do not connect with charge points in charging case.| •  Connect the charging case with the included USS charging cable to a USS power source.• Take out both earbuds and reposition them in the charging case until red indicator light is on.
---|---|---
Earbuds cannot be paired with the mobile device.| • The pairing steps were missed.• Previous connected devices have not yet disconnected from the earbuds.

• Battery level is low in earbuds.

| •  Restart the mobile device, turn off both earbuds and go through the pairing steps again.•  Check the Bluetooth setting on the previous connected device to either turn off the Bluetooth function or remove “TW21O” from the list of devices.

•  Put both earbuds into the charging case to recharge (check the battery level in the charging case and connect to external USS power source if necessary).

SPECIFICATION

  • Model: TW210
  • Officeworks Product Code: OTTW210WE
  • Bluetooth version: 0
    • Transmission distance: 1Om (without barrier)
  • Battery capacity: 30mAh (per earbud), 250mAh (charging case)
  • Listen to music time: up to 3 hours, up to 9 hours with charging case
  • Talk time: up to 3 hours
  • Standby time: 72 hours
  • Charging time: 5 hours (earbuds), 2 hours (charging case)
  • Power input: DC 5V 1A

PACKAGE CONTENTS

  • Bluetooth Earbuds x 1 pair
  • Charging Case x 1
  • Earbud Adaptor x 3 pairs (S, M*, L)
  • USS Type-C Charging Cable x 1
  • Instruction Manual x 1
  • Quick-start Guide x 1

Installed on the earbuds

  • Do not connect this cable to products other than TW210 True Wireless Connecting this cable to other devices might cause damage to both cable and the device.
  • To prevent fire or shock hazard, do not ex!X)se the unit to rain or
    • To avoid electrical shock, do not open the cabinet, refer to service agent or qualified engineer only.

PRODUCT WARRANTY

Officeworks Ltd warrants that this product will be free from defects and work as intended for 3 years from the date of purchase by the original customer. If the product has any defects or does not work as specified during the Warranty Period, Officeworks will, at its election and at its expense, repair or replace the product.

This warranty does not apply:

to cosmetic damage; to damage caused by consumables used in connection with the product; where the product has not been used in accordance with all provided instructions; to damage arising from fair wear and tear; where the product has not been subject to reasonable use; where the product has been intentionally or negligently damaged; and/or if the customer has attempted to repair the product.

To make a claim under this warranty, please return your product with your receipt or proof of purchase to your nearest Officeworks store or contact 1300 633 423.
This warranty is provided in addition to any rights you may be entitled to under the Competition & Consumer Act 2010. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure

OFFICEWORKS LTD
236-262 EAST BOUNDARY ROAD
EAST BENTLEIGH VIC 3165 AUSTRALIA

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