VICTORY 1655476742268 Hydrocarbon VUF Undercounter Freezer User Guide

INSTALLATION AND OPERATING INSTRUCTIONS
for all Hydrocarbon
VUF Undercounter Freezer Models

SEE BACK COVER FOR
WARRANTY REGISTRATION
User Manual for VUF Freezers 

1655476742268 Hydrocarbon VUF Undercounter Freezer

809-203A Rev. B. 04/18/2023
3779 CHAMPION BLVD, WINSTON-SALEM, NC 27105
Phone: 888-845-9800 | Fax: 800-253-5168 | Web: victoryrefrigeration.com

WELCOME
Congratulations on your purchase of Victory food service equipment. Every employee welcomes you to the family of satisfied Victory customers.
From the earliest stages of production design, to focused steps in fabrication and assembly, rigid standards of quality are maintained by our staff of skilled employees.
Victory strives to supply superior products through strict quality control guidelines exceeding industry standards, this means that each unit, given the proper maintenance will provide years of trouble free experience to its owner.
Additionally, Victory food service equipment has one of the best warranties in the food service industry, and backed by a professional staff of service technicians across the country.
We thank you for your choice and confidence in Victory Equipment.
For part inquiries or orders please call our Technical Service Department at 800-684-1199. 8:00 AM to 5:00 PM EST.

Important Information

• PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLING OR USING, IF RECOMMENDED PROCEDURES ARE NOT FOLLOWED, WARRANTY CLAIMS MAY BE DENIED.
• Your warranty registration information is located with this manual. Please complete the card and submit it to Victory within TEN days of installation. Failure to properly register equipment may limit or void the warranty.
• Victory reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions, or replacements for previously purchased equipment.

SAFETY

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

Use: When using this unit, please:

• Move it carefully. If on casters be sure the casters do NOT run over the power cord.

• Lock the casters when in use.

• Seek help. This machine is heavy! Be sure to move with enough help to avoid tipping or dropping the cabinet.

• Prevent children from playing in or on the cabinet.
  Persons unable to use this product must be prevented access.

• Follow all instructions. There are many safety labels and directions on the unit. Heed them.

• Watch your fingers. There may be pinch points near the door hinges.

Maintenance
Do NOT:

• Clean a frozen evaporator with a sharp object
• Clean a dirty condenser with a sharp object.
• Store gasoline, kerosene or any other flammable material near the cabinet.

Do ALWAYS

• Use a Victory recommended technician certified to repair R290 equipment.
• Use ONLY Victory factory service parts. Use of non OEM parts can be dangerous because of the design changes needed to safely use R290.

Important Information to Add
Record the model number, serial number and the date of installation here for future reference. The model and serial numbers are on the unit’s serial number data plate, which is located on the left inside wall.

Model Number|
---|---
Serial Number|
Date of Installation|
Purchased From|
| Observe the Caution and Warning notices. They are indicators of important safety information. Keep this manual for future reference.
---|---

IMPORTANT INFORMATION

This unit is intended to be used in a commercial application. That includes schools and cafeterias.
If installed in a residence some commercial service companies may not be able to service it on site.
The manufacturer has designed and produced this machine with the finest in materials. The manufacturer assumes no liability for units that have been altered in any way. Alterations or part substitutions will void the warranty.

Limitations
The machine is designed for use indoors in a controlled environment. It must be kept dry, not overheated or subjected to excessive cold. May only be connected to a dedicated electrical circuit. Extension cords are not permitted.

| Minimum| Maximum
---|---|---
Voltage| 103.5| 126.5
Room Air Temp| 60º F| 100º F

Air Flow, All Models regardles of section, drawer count or drawer material.

Agency Approvals
These marks appear on the data plate or serial tag, located in the inside of the left wall. The data plate also contains the model and serial numbers as well as electrical requirements.

PRODUCT INFORMATION

Model| Cabinet Dimensions w x d x h (Inches)| Door Count| Drawer Count| Full Load Amps| Power Cord Plug (NEMA)| Refrigerant Type / Charge (g) / (oz)
---|---|---|---|---|---|---
UNITS WITH DOORS
VUF27HC| 27 x 32 7/8 x 34 5/8| 1 Solid| –| 2.5| 5-15P| R-290 / 45 / 1.59
VUF32HC| 32 X 32 7/8 X 34 1/2| 1 Solid| –| 4| R-290 / 75 / 2.65
VUF36HC| 36 x 32 3/4 x 34 5/8| 1 Solid| –
VUF48HC| 48 x 32 7/8 x 34 5/8| 2 Solid| –| 5
VUF60HC| 60 X 32 7/8 X 34 5/8| 2 Solid| –
UNITS WITH DRAWERS
VUFD27HC-2| 27 x 32 5/8 x 34 5/8| –| 2| 2.5| | R-290 / 45 / 1.59
VUFD32HC-2| 32 X 32 5/8 X 34 1/2| –| 2| 4| | R-290 / 75 / 2.65
VUFD36HC-2| 36 x 32 3/4 x 34 5/8| –| 2|
VUFD48HC-2| 48 x 32 7/8 x 34 5/8| 1 Solid| 2 Drawers| 5|
VUFD48HC-4| 48 x 32 5/8 x 34 5/8| –| 4 Drawers|
VUFD60HC-2| 60 x 32 7/8 x 34 5/8| 1 Solid| 2 Drawers|
VUFD60HC-4| 60 x 32 5/8 x 34 5/8| –| 4 Drawers|

• Maintains 0 °F and below.
• ALWAYS REFERENCE YOUR EQUIPMENT DATA PLATE AMPS, REFRIGERANT AND REFRIGERANT CHARGE FOR THE MOST UP TO DATE AND ACCURATE VALUES.
• There are no access valves on the refrigeration system.

CLEARANCE AND PLACEMENT

Note: The top panel of this unit can be damaged by standing on it.
Damage like that is NOT covered by warranty.

Placement
Consider the following when selecting a location for your freezer:
Clearance:

• 0 in. at the top
• 2.0 in. at the rear,
• 0.0 in. at the left side
• 0.0 in. at the right side
• 3 3/16 in. below

Floor Load : the floor on which the freezer is located must be even and level, free from vibrations, and strong enough to support the combined weights of the unit and maximum product load.
Ventilation: Grill area at front must be free and clear of any object or wall.
Power Outlet: The installation of this appliance requires a dedicated power outlet located within the length of the unit’s power cord and be accessible for the purpose to disconnect power.

UNPACKING AND SET UP

Carefully inspect the shipping carton for damage. This is the only time that shipping damage may be claimed. If damage is suspected, open the carton immediately and, if there is damage, retain the carton and contact the shipper to make a claim.
Do NOT contact the manufacturer.

Uncrating
Tools Needed: ¾” box wrench, adjustable wrench, level, flat head screw driver, and box cutter.

1. Remove the cardboard top capping, all clear tape, and all staples including those at the bottom of the cardboard carton and skid.

2.  Start from the top of the carton. Using the box cutter, carefully make one continuous cut to the bottom of the skid. Remove cardboard carton and discard.
   Note: additional clear plastic protective wrap is applied directly to any product with a glass door.

3. Move unit as close to final position as possible before removing the skid.
   Note: The skid must be removed before the casters or legs can be attached.

Do NOT tip unit on its front or sides. If tipped onto the back, unit must not be started for 3 hours.

Skid Removal and Caster Attachment
Tip the unit forward and remove the skid.

1. Remove the shipping bolts using the ¾” box wrench while cabinet is held in one direction. Repeat the process while the cabinet is held in the opposite direction.
2. None of the threads on the leg or caster stem should be visible once screwed in.
3. Tilt the cabinet in one direction approximately 8” and block it securely with pieces of 2×4 lumber or other suitable material.
4. Thread the stem casters or legs into the ½ -13 holes in the bottom of the cabinet. Tighten by hand as much as possible.
5. Once the caster or leg cannot be turned any further, use a 3/4 inch wrench to tighten the nut in between the mounting plate and the wheel of the caster until snug.
6. Repeat this procedure with unit secured in the opposite direction so as to access the remaining legs/ casters
7. If plate casters or legs are installed instead of stem casters or legs, then repeat step 3 above and secure the plate with either #14 AB screws, or ¼-20 screws, depending upon which are required.

Leveling:
Cabinets must be leveled when installed. Level should be measured on the headrail.
Failure to level your cabinet may result in door not sealing, closing correctly, or condensed water draining not draining properly.
For cabinets with legs, rotate the foot of the leg with an adjustable wrench to achieve desired height for leveling.
For cabinets with casters, leveling can be achieved by placing large washers in between the ½’ stud and the holes located on the bottom of the case.

Do NOT loosen casters to level the cabinet. Casters MUST be tightly secured to cabinet for full strength.
Install or attach any accessories that will be used Remove any plastic covering the stainless steel.

SHELF INSTALLATION

1. Determine the proper location for the shelf clips.
2. Insert the top tab of the shelf clip into the desired hole of the pilaster. The retaining tab MUST be facing up as shown.
3. Rotate the clip downwards and insert the bottom tab into the matching hole in the pilaster. The clip may need to be squeezed slightly during installation.
4. Install all remaining clips.
5. Install shelves onto clips with the product retention bar facing up. Be careful not to dislodge clips during installation.
6. Place shelves so that the retaining tab on the clip captures the shelf as shown.
7. Confirm that the shelf is resting on ALL 4 clips and that the clips are securely attached to the pilasters.
8. Improper shelf clip installation could cause the shelf and / or the product on it to fall, resulting in damage to the unit and possible bodily injury.
9. Do NOT overload the shelves. The unit is designed to use all shelves that are supplied in an equally spaced manner. Contact Victory customer service if fewer shelves or a different configuration to ensure shelf overloading will not occur.

ELECTRICAL

This is a cord-connected unit, and must be connected to its own dedicated power supply. Check the data plate on the machine to confirm the voltage and per the data plate use the correct fuses or HACR circuit breakers.
Note: Do not connect to GFI / GFCI outlets. Connection to that type of outlet can result in product loss due to unsafe cabinet temperature when GFI device trips from moisture.

Power Cord
This 115 volt model is equipped with a cord and a 5-15P plug.

If the power cord becomes damaged, it must be replaced with the identical cord.
Follow All National and Local Codes
This unit must be grounded. Do not use extension cords and do not disable or by-pass ground prong on electrical plug.
Initial Start Up
Plug the power cord into the proper power supply.
The cabinet will soon begin to blow warm air out of the top area, and cool air will flow from the inside blower.
The cabinet temperature has been set at the factory and should not need adjustment, however if it was changed, the standard setting is 0º F.
Cautions
Care must be taken whenever moving or servicing the unit. The refrigerant is contained in a sealed system, but if released it may be flammable.

Door Reversal Instructions

1. Remove hinge cover
2. Remove door from the unit to include the hinge mounting brackets
3. Remove white hole covers from the side of the door opening you would like the hinges to be located (do not throw away)
4. On the bottom of the door the same hole plugs are present and need to be removed
5. Take the hole plugs and insert them into the screw holes where the hinges were originally located on the unit
6. Install the hinge bracket upright on the unit. The thick portion of the hinge bracket should be on the bottom as you mount them
7. The door portion of the hinges need to be removed and rotated 180 degree and remounted
8. Install the hole plugs that were removed from the bottom of the door into the holes where the handle was first mounted
9. Install the handle on what is now the top of the door
10. Slide door back into position and gently lower into the white pivot cam
11. Replace hinge cover

USING THE UNIT

Operation is simple, just keep it connected to the correct power supply and the freezer will maintain the internal temperature it has been set to. Keep the drawers closed as much as possible to avoid unnecessary run time. The controller displays the current internal temperature.
Adjusting the set temperature lower will NOT cause the system to lower the temperature faster. When on, the refrigeration system is always operating at maximum. The temperature was set at the factory at 0 ºF, but you can adjust it to your own selected temperature. 30 seconds after adjustment, the display automatically reverts to showing the current temperature.
For best results, make certain the unit remains powered and has achieved the desired set point before loading it with product. Pull down time will vary depending upon the type of unit and ambient conditions. Freshly cooked product, or otherwise warm product placed into the appliance will also increase the pull down time significantly since this model is designed for storage and not for rapid pull down.
The freezer will automatically defrost as needed, there is no set time for defrost. Push and immediately release the “melting” or defrost button for a manual defrost.
Note: Holding the defrost button in too long will shut the controller off.
The internal fan will be on when the compressor is on.
The compressor and condenser fan motor will only be on when the controller senses an increase in internal cabinet temperature passed the set point. If equipped with glass doors, holding the SC button in will turn the cabinet light on or off.

In most cases the only thing displayed will be the cabinet temperature. When something other than normal operation has occurred, a message will be shown.

service.
LEA| Compressor run time too long| Check doors closed. If yes, call for service.
E01, E02, E03, E04| Sensor unplugged or has failed| Call for service.

SEQUENCE OF OPERATIONS FREEZER

The freezer operates based on the air temperature measured by the probe located at the return air.

| ON| OFF
---|---|---
COMPONENT| OPERATION| CONTROLLER ACTION| OPERATION| CONTROLLER ACTION
COMPRESSOR| Compressor turns on when the air temperature at the probe is above the sum of the set point + 2.5| The Compressor Contact is energized| Compressor turns off when the air temperature at probe is equal to or less than the set point – 2.5| The Compressor Contact is de-energized
(ERC 112 – Terminal #1)| (ERC 112 – Terminal #1)
CONDENSER FAN| The Condenser Fan turns on when the Compressor is running| The Condenser Fan is wired directly to the Compressor, not through the controller| The Condenser Fan turns off when the Compressor is not running| The Condenser Fan is wired directly to the Compressor, not through the controller
EVAPORATOR FAN| The Evaporator Fan turns on when the Compressor is running and the doors are closed.| The Evaporator Fan is wired to the Fan Contact| The Evaporator Fan turns off when the Compressor is not running, and when door is opened while Compressor is running| The Evaporator Fan is wired to the Fan Contact
(ERC 112 – Terminal #5)| (ERC 112 – Terminal #5)
DEFROST HEATER| The Defrost Heater will activate on cumulative Compressor  runtime of 6 hours, and when temperature drops too low| The Defrost Heater Contact is energized| When either the defrost is not scheduled or the temperature at defrost probe has reached the  defrost termination temperature.| The Defrost Heater Contact is de-energized
(ERC 112 – Terminal #6)| (ERC 112 – Terminal #6)

FACE/DOOR HEATERS

| The Face & Door Heaters turn on when the Compressor is running| The Door/Face Heater are wired to the Compressor Contact| The Face & Door Heaters turn off when the Compressor is not running| The Door/Face Heater are wired to the Compressor Contact
(ERC 112 – Terminal #1)| (ERC 112 – Terminal #1)
Condition| Compressor| Condenser Fan| Evaporator Fan| Defrost Heater| Face/Door Heater| Drain Heater
---|---|---|---|---|---|---
Cabinet Temp > Set point + 2.5| ON| ON| ON| OFF| ON| ON
Cabinet Temperature < = Set point – 2.5| OFF| OFF| OFF| OFF| OFF| ON
Defrost| OFF| OFF| OFF| ON| OFF| ON

NOTE: When switched on, the instrument panel performs a lamp test for a few seconds.

Keyboard Functions

UP
Quick press and release
• Increases Set Point
Long press and release
• Increases display brightness| DOWN
Quick press and release
• Decreases Set Point
Long press and release
• Decreases display brightness| DEFROST (ESC)
Quick press and release
• Activates manual defrost
Long press and release
• Controller enter stand-by mode| SET (ENTER)
Quick press and release
•  Toggles lights on/off
Long press and release
•  Toggles display °F/°C
---|---|---|---

Note: When the controller is in a Standby Mode, a blue dot will be displayed as shown here. To switch out of Standby Mode, push and hold the Defrost button until the display reads ON.

Control Panel Connections

Changing the Set point

Keyboard Functions
Electronic Controller Alarms
The alarm condition is always signaled by the alarm icon . To turn off the relative icon will continue flashing.
NOTE: If alarm exclusion times are in progress (ALA folder of the parameter table), the alarm is not signaled.
How to Acknowledge Alarms

Alarm Code| Trigger| Automatic Clearance| Outputs| Comments
---|---|---|---|---
“Hi”| Air temperature is higher than “ALA->Hat• for “ALA->Htd”| User configured| Bl ink “Hi” with the highest temperature; If configured: cut in alarm relay, beep the buzzer| High temperature alarm
“Lo”| Air temperature is lower than “LAt” for “Ltd”| User configured| Blink “Lo” with the lowest temperature. If configured: cut in alarm relay, beep the buzzer| Low temperature alarm
“Con”| Condenser temperature is too high or too low| User configured| Blink “Con”. If configured: cut in alarm relay, beep the buzzer| Condenser alarm
“dor”| Door open for more than| Always| Blink “dor”. If configured: cut in alarm relay, beep the buzzer| Door open alarm
“uHi”| Line voltage is higher than “Cop- >uHi”| Always| Blink “uHi”. If configured: cut in alarm relay, beep the buzzer| High voltage alarm
“uLi”| Line voltage is higher than “Cop- >uLi”| Always| Blink “ulo”. If configured: cut in alarm relay, beep the buzzer.| Low voltage alarm
“LEA”| Compressor continuous running for more than “ALA->LEA”| Always| Blink “LEA”. If configured: cut in alarm relay, beep the buzzer| Leakage alarm
“E01”| “S1” error| Always| Blink “SOl “. lf configured: cut in alarm relay, beep the buzzer| “S1” sensor failure (short or open)
“E02”| “S1” error| Always| Blink “SO2”. lf configured: cut in alarm relay, beep the buzzer| “S2” sensor failure (short or open)
“E03”| “S1” error| Always| Blink “S03 “. lf configured: cut in alarm relay, beep the buzzer| “S3” sensor failure (short or open)
“E04”| “S1” error| Always| Blink “SO4 “. lf configured: cut in alarm relay, beep the buzzer| “S4” sensor failure (short or open)

CLEANING AND MAINTENANCE

Cleaning Schedule:
Cabinet
Daily wipe down
Weekly interior| Condenser coil
Quarterly cleaning| Gaskets
Daily inspection, check
that hinges are tight to
the cabinet.| Routine maintenance
Annually
---|---|---|---

Daily Exterior Cleaning
It is much easier to clean on a regular basis than to have to remove stains once they have built up.

1. Wash with a clean sponge and a mild detergent that does not contain chlorine.
2. Rinse with clean water.
3. Dry with a soft cloth.
4. Polish with a soft cloth, wiping with the grain.
5. Wipe weekly with stainless steel cleaner.

Weekly Interior Cleaning

1. Remove all food, food related items and shelves. Store the food at a safe temperature.
2. Disconnect power to the unit (unplug it or switch the breaker off).
3. Remove all loose food particles from the inside walls, floor, door liner and ceiling.
4. Scrub all interior surfaces and door gaskets with a warm (100 °F to 110 °F) detergent solution and a soft scrub brush.
5. Rinse with clean water and allow to air dry.
6. Return the shelves to the unit and secure them.
7. Restore power.
8. Return food to the unit when it has reached a safe temperature.

DRAWER CLEANING AND MAINTENANCE
Drawer models are shipped with the drawers already installed in the cabinets. Drawers are designed with slides which have locking mechanisms to prevent drawers from coming off cabinets during normal opening and closing operations.
See illustration below:
Drawers and slides can be removed from a cabinet for cleaning purposes. To remove a drawer from a cabinet follow these instructions:

1. Open the drawer to full extension
2. Push the white locking tabs forward on both sides of the drawer
3. Press down the back of the tabs
4. Slide the drawer out of the cabinet
5. To remove the sliding member (Middle slide), press the metal tab up and slide it 6 – To reinstall the sliding member, press the metal tab up and slide it in
6. To reinstall drawer, push the locking tab forward and press the back of the tab down 8 – Align the drawer slide members and moving slide members
7. Slide the drawer in and lock the slide by pushing the front of the locking tab down and in

CONDENSER CLEANING

Keeping the condenser coil clean is critical to efficient operation.
The condenser coil is located right behind the back grille of the cabinet. It should be inspected once a month and cleaned as required. Vacuum clean all surfaces of the condenser. Make sure no fins are bent or damaged in the process. If there are bent fins, carefully straighten them so that air can flow through the coils. Failure to keep the condenser coil clean will lead to poor performance, excessive power consumption and compressor failure and may result in loss of property. Failure to keep the condenser coil clean may void the limited warranty.

1. Unplug unit from power supply.

2. Remove the Phillips head screws at the top of the panel.

3. Once the screws have been removed the you can lower the panel.
   Please note the electrical cord will still be connected to the panel.

4. Examine condenser surface, if dusty, brush and vacuum the dust and lint from the surface of the coil. Brush up and down to avoid damaging the fins.
   Use care to not disturb the wires connected to the controller.
   Note: If the coil is greasy, the coil will need to be cleaned with coil cleaner and that should be left to an experienced technician.

5. After the condenser is clean, return the grille panel to the unit.

6. To reinstall the rear panel line up the bottom of the panel to the bottom of the unit keeping the screw holes lined up on the panel and on the unit.

7. Reinstall the Phillips head screw.

8. Note: Air filters are not recommended as they restrict the flow of cooling air.

METHODS FOR CLEANING STAINLESS STEEL

Cleaning Needed| Cleaning Agent| Method of Application| Affect on Finish
---|---|---|---
Smears and fingerprints| Areal 20, Lac-O-Nu, Lumin Wash O’ Cedar Cream Polish, Stainless Shine.| Rub with cloth as directed on the package.| Satisfactory for use on all finishes.
Provides barrier film to minimize prints.
Stubborn Spots and Stains, Baked-On Splatter, and Other Light Discolorations| Allchem Concentrated Cleaner.| Apply with damp sponge or cloth.
Rub with damp cloth.| Use in direction of polish lines on No. 4 (polished) finish. May scratch No.
2 (mill) and Nos. 7 and 8 (polished) finishes.
Samae, Twinkle or Cameo Copper Cleaner| Rub with damp cloth.
Grade FFF Italian pumice, whiting, or talc.| Rub with dry cloth.
Liquid NuSteel
Paste NuSteel or DuBois Temp. Copper’s Stainless Steel Cleaner Revere Stainless Cleaner Household cleansers, such as Old Dutch, Lighthouse, Sunbrite, Wyandotte, Bab-O, Gold Dust, Sapolio, Bon Ami, Ajax, or Comet Grade F Italian Pumice, Steel Bright, Lumin Cleaner, Zud, Restore, Sta-Clean, or Highlite. Penny-Brite or Copper-Brite.| Use small amount of cleaner. Rub with dry cloth using a small amount of cleaner.
Apply with damp sponge or cloth.
Rub with a damp cloth. May contain chlorine bleaches.
Rinse thoroughly after use. Rub with a damp cloth.
Rub with a dry cloth using a small amount of cleaner.
Heat tint or discoloration| Penny-Brite or Copper-Brite. Past NuSteel, DuBois Temp, or Tarnite. Revere Stainless Steel Cleaner. Allen Polish, Steel Bright, Tenacious Deposits, Rusty  Discolorations, Industrial Atmospheric Stains Wyandotte, Bab-O or Zud.| Rub with a dry cloth.
Rub with a dry cloth or stain- less steel wool.
Apply with damp sponge or cloth.
Rub with a damp cloth.
Burnt-On Foods and Grease Fatty Acids, Milkstone (where swabbing or rubbing is not practical)| Easy-Off, De-Grease-It, 4 to 6% hot solution of such agents as trisodium phosphate or sodium  tripolyphosphate or 5 to 15% caustic soda solution| Apply generous coating. Allow to stand for 10-15 minutes. Rinse. Repeated application may be  necessary.| Excellent removal, satisfactory for use on all finishes.
Tenacious Deposits, Rusty Discolorations, Industrial Atmospheric Stains| Oakite No. 33, Dilac Texo 12, Texo NY, Flash-Klenz, Caddy Cleaner, Turco Scale 4368 or Permag 57.| Swab and soak with clean cloth.
Let stand 15 minutes or more according to directions on package, then rinse and dry.| Satisfactory for use on all finishes
Hard Water Spots and Scale| Vinegar.
5% oxalic acid, 5% sulfamic acid, 5 to 10% phosphoric acid, or Dilac, Oakite No. 33, Texo 12, Texo N.Y.| Swab or wipe with cloth. Rinse with water and dry.
Swab or soak with cloth. Let stand 10-15 minutes. Always follow with neutralizer rinse, and dry.| Satisfactory for all finishes. Satisfactory for all finishes. Effective on tenacious deposits or where scale has built up.

HELP

Trouble Diagnosis for the User

Malfunction| Possible Cause| Likely Solution
No cooling – unit is silent| Unit not plugged in.
Fuse or circuit breaker tripped. Power cord plug loose in outlet.| Connect to proper voltage circuit Replace fuse or reset breaker.
Check outlet for loose connection, replace as needed
Unit cools but seems to be on all the time| Dirty condenser| Clean condenser
Space temperature too high| Dirty condenser Evaporator iced over Unit in high temperature environment| Clean condenser Defrost evaporator Reduce temperature of room
Space temperature too low| Temperature control| Adjust or replace control
Trouble Diagnosis for the Technician
No cooling – compressor does not hum| Temp control stuck in open position| Replace temp control.
No cooling – compressor hums but does not start| Low voltage to unit.
Compressor starting system failure| Check voltage, correct as needed. Check start relay and start capacitor. See next step.
No cooling – compressor starts but shuts off| Compressor start relay failure Compressor start capacitor failure| Replace relay. Replace capacitor.
No cooling – compressor cycles on and off| Overheating weak overload| Clean condenser, check fan motor and blade. Check refrigerant charge. Replace overload.
Unit cools, but is slow to pull cabinet temperature down| Evaporator fan not turning| Check fan(s), on multiple fan units one fan may be turning slowly and will need to be replaced.
Unit cools but turns on and off frequently| No product in cabinet. Temperature control defective Refrigeration issue| Fill cabinet Replace control Have system checked
Makes excessive noise| Tubing rattle Loose parts Bent or broken fan blade Noisy fan motor| Check tubing for routing Check for loose components Replace fan blade Replace fan motor

FOR THE SERVICE TECH – R290

Refrigeration service should only be attempted by a trained trade professional certified to work on R290 systems.

Here are some critical service items.
This list does not qualify anyone to service the unit. It is a reminder and checklist for the service tech. Keep these in mind for R290 service:

• Wire nuts are NOT to be used when changing an electrical part.
• The switches in this product are sealed, only exact replacements may be used.
• The process tubes are to be used for service access.
• Cut out (with tubing cutter) refrigeration components that are to be replaced. Do NOT un-braze.
• Because R290 can be vented into the air during service, the venting MUST be in an area free from flame or spark. It must also be in a well ventilated area, with a nearby open window or door.
• A sign noting service of a system containing propane must be attached to the unit during refrigeration service.
• A combustible gas leak detector must be used to inform anyone in the area when propane is present in the air.

Other Information:
Evacuation: It is critical that a refrigeration system be leak free and internally dry. A thorough evacuation with a good vacuum pump with a micron gauge attached is the only way to ensure that the system is dry and ready for a charge of refrigerant.
Charging: The system is critically charged and the proper type and amount MUST be weighed in.
Overcharge symptoms: Unit will cool properly but the suction line temperature will be unusually cold.
Compressor run time will be longer than normal.
Undercharge symptoms: Long run time, poor cooling and a hot compressor dome are the main symptoms of an undercharge.

FOR THE SERVICE TECH – WIRING DIAGRAM

LIMITED WARRANTY

WARRANTY (Continental USA & Canada Only)
THREE (3) YEAR PARTS & LABOR LIMITED WARRANTY
Victory® Refrigeration (Victory) warrants to the original purchaser of Victory branded equipment, that such equipment is free from defects in material and workmanship, under normal use, proper maintenance and service as indicated by Victory’s installation and operation instructions, for a period of three (3) years from the date of installation, or thirty-nine (39) months from the date of shipment from the manufacturer, whichever is earlier.
ADDITIONAL FOUR (4) YEAR COMPRESSOR PART LIMITED WARRANTY*

In addition to the warranty set forth above Victory® Refrigeration (Victory), warrants the hermetically/semi hermetically sealed compressor (part only) for an additional four (4) years beyond the initial three (3) year warranty period; not to exceed eighty-seven (87) months from the date of shipment from Victory, provided upon receipt of the compressor, manufacturer examination shows the sealed compressor to be defective. This extended warranty does not cover freight for the replacement compressor or freight for
return of the failed compressor. Also, this extended compressor-part only warranty does NOT apply to any electrical controls, condenser, evaporator, fan motors, overload switch, starting relay, capacitors, temperature control, filter/drier, accumulator, refrigeration tubing, wiring harness, labor charges, or supplies which are covered by the standard warranty above.
*Units shipped after 03/01/2020. Previous warranty applies to units shipped prior.

Exceptions:

• Warranty does not apply for units installed in a Residential application. Units are intended for Commercial use only.
• Blast Chillers carry a 3 year parts and labor warranty; 2 additional years for the compressor

Normal wear type parts, such as light bulbs/lamps, gaskets, fuses, batteries, blast chiller/freeze probes, thermostat or electronic controller calibration and/ or adjustment, and any normal maintenance items as outlined in the Owner’s Manual, adjustment of door mechanisms or freight damage are not covered by this warranty. For the purpose of this warranty, the original purchaser shall be deemed to mean the individual or company for whom the product was originally installed.
Proof of purchase must be supplied to Victory to validate the warranty. This warranty is valid only if equipment is properly installed, and started-up as outlined in the Owner’s Manual.
Removal or alteration of the serial/ data plate from equipment shall be deemed to release the Victory from all warranty obligations or any other obligations, expressed or implied .The warranty does not cover installation, start- up, normal maintenance, food loss,  or other consequential damage, and it excludes components that are removable without tools. Our obligation under this warranty shall be limited to repairing or replacing, including labor, any part of such product, which proves defective.
Victory reserves the right to examine any product claimed to be defective. The labor warranty shall be for self-contained units only and for standard straight time, which is defined as normal service rate time, for service performed during normal working hours. Any service requested outside of a servicer’s normal working hours will be covered under this warranty at the normal rate and any additional overtime rate will be the responsibility of the equipment purchaser. Victory shall not be responsible for any costs incurred if the work is performed by other than Victory’s authorized service personnel. Reimbursement claims for parts and/or labor service costs must be made in writing. Model, cabinet serial number and installation location must be shown on the claim. A receipted bill from the servicing agency must accompany the claim, together with full details of the service problems, diagnosis and work performed. Victory reserves sole discretion whether further documentation on a claim is to be submitted. Any part determined to be defective in the product should be returned to the company within thirty (30) days under the terms of this warranty and must be accompanied by a record of the cabinet model, serial number, with a return material authorization number (RMA#) issued by the Victory.
Special installation/applications, including remote locations, are limited in coverage by this warranty. Any installation that requires extra work, and/or travel, to gain access to the unit for service is the sole responsibility of the equipment purchaser. Improper operation resulting from factors, including but not limited to, improper or negligent cleaning and maintenance, low voltage conditions, inadequate wiring, outdoor use and accidental damage are not manufacturing defects and are strictly the responsibility of the purchaser.
With the exception of Blast Chillers product is designed for maintaining temperature and not bringing food to a desired temperature therefore cannot be held responsible of this function under warranty.
Units must be in conditioned environments or warranty will be void.
Condenser coils must be cleaned at regular intervals.
Failure to do so can cause compressor malfunction and will void warranty. Although cleaning requirements vary in accordance with the operation of various products, Victory recommends a minimum monthly cleaning.

NOTE: NO CLAIMS CAN BE MADE AGAINST THESE WARRANTIES FOR SPOILAGE OF PRODUCTS, LOSS OF SALES OR CONSEQUENTIAL DAMAGES. THE FOREGOING WARRANTIES ARE EXPRESSLY GIVEN IN LIEU OF ALL OTHER  WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, AND WE NEITHER ASSUME, NOR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR US, ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE SALE OF SAID REFRIGERATION UNITS OR ANY PARTS THEREOF.
These warranties shall not be assignable and shall be honored only in so far as the original purchaser.
These warranties do not apply outside the limits of the USA and Canada, nor do they apply to any part that has been subject to misuse, neglect, alteration, accident, or to any damage caused by transportation, flood, fire, acts of terrorism, or acts of God.

LIMITATION OF LIABILITY:
Victory or its affiliates shall not be liable for any indirect, incidental, special or consequential damages, or losses of a commercial nature arising out of malfunctioning equipment or its parts or components thereof, as a result of defects in material or  workmanship. In no event shall Victory be liable for a sum in excess of the purchase price of the item.
THE ORIGINAL OWNER’S SOLE AND EXCLUSIVE REMEDY AND VICTORY’S SOLE AND EXCLUSIVE LIABILITY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF PARTS OR COMPONENTS CONTAINED IN THE EQUIPMENT IDENTIFIED ABOVE WHICH UNDER NORMAL USE AND SERVICE MALFUNCTION AS A RESULT OF DEFECTS IN MATERIAL OR WORKMANSHIP,SUBJECT TO THE APPLICABLE PROVISIONS AND LIMITATIONS STATED ABOVE.
03/2020

Warranty Registration
Register your product online at Victory.com/parts-service or fill out and mail the form below.
Cabinet Model Number: ____ Date Of Installation:
Cabinet Serial Number: ____
Location Of Product
Business Name: ____
Business Street: ____
Business City: ____ State: Postal Code:___
Mail to: Victory, 3779 Champion Blvd, Winston-Salem, NC 27105

References

• Beverage-Air
• Victory.com/parts-service
• Victory Refrigeration

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